Trusted Agent profile
Verified
★★★★★
1,876 reviews across 6 offices and 3 platforms
The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,876 reviews on three platforms, rated 4.8 out of 5 overall.
1,676
Reviews on Google
All 6 offices
103
Reviews on Facebook
Business-wide
97
Reviews on Trustpilot
Business-wide
The Property Centre's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMy experience with the Property Centre was always excellent. Very friendly staff and always happy to answer any questions I had.
That's great to hear, Sherrie, we're glad you've been happy with our service. Thanks for taking the time to write a review, we'll be sure to pass on your kind comments to Jamie and our Stroud team
4/5
GoogleThanks to the Property Centre for their support in selling our house. Well informed, proactive and good at communicating throughout the process
That's always nice to hear, Steve, thanks for taking the time to write us a review.
5/5
GoogleWe sold our house with The Property Centre Stroud and from start to finish nothing was too much for them. They have a friendly professional approach kept us updated throughout the process. I would recommend using the Property Centre Stroud for selling or buying your property.
We're glad you were so pleased with our service, Sharron, and wish you lots of happiness in your new home
5/5
GoogleThe Property Centre was extremely helpful throughout the buying process, especially the teams at the Longlevens and Stroud branches. No question was too small or silly to ask. Friendly, supportive and communicative. Thank you all so much!
We were only too happy to help, Hannah :) Thanks for taking the time to write a review of our service, we hope you're very happy in your new home.
5/5
GoogleSold my home through the Property Centre in Stroud, and have to say they were outstanding. Great customer service, always happy to help out, and just really nice people to top it all off. Highly recommended!
We're pleased you've been happy with our service, Rachel, thanks for taking the time to write us a review.
5/5
GoogleWe always felt in safe hands with the team at The Property Centre through our long search for a house to buy. They always listened and matched us with the right properties to view. Particular mention to Elle Winchester who is approachable, friendly and professional.
Thanks for reviewing our service, Sioned, and for your kind comments about Elle. We wish you every happiness in your new home.
3/5
TrustpilotTaken in by sales pitch of being the…
Taken in by sales pitch of being the agent selling houses just like ours for the highest price locally. Overvalued our house and put bigger houses on market for same price within a mile at same time. The process of booking viewings is just to book them in without checking with you, then if you tell them you can’t do that time they don’t seem to make much effort to re-book. Multiple people doing viewings and not knowing key details about the house. Everyone was very pleasant on the phone but I felt they were just telling me what they thought I wanted to hear rather than honest guidance. After months on the market we changed agent and sold within 10 days with better marketing, more flexible viewings (evenings and bank hols) and an effort made to book viewings when we could actually accommodate. Overall, just not the right agent for us and I wish I had read a review like this before we signed. Probably fine if your property is empty and you don’t mind when viewings happen or who you deal with.
1/5
TrustpilotSellers avoid OLIVER DAVIS!!!…may get a call from PVT no. to HARASS you!!!
SELLERS.. avoid OLIVER DAVIS in this company. I regret to inform you about a disappointing experience I had with one of your representatives, OLIVER. It appears that sellers should avoid dealing with Oliver, given the lackluster service I received. When I expressed interest in viewing a property, Oliver refused to accommodate my request, citing my previous viewings without any purchases. It is deeply concerning that an Estate Agent would make such a judgment WITHOUT CONSULTING the client. The insinuation that I should part with my hard-earned money for properties that do not meet my criteria is not only unreasonable but also unprofessional. As a client, I expect to be treated with respect and to have my preferences considered. This experience has left a NEGATIVE IMPRESSION, and I hope necessary actions will be taken to address this issue. UPDATES AFTER MY INITAL FEEDBACK HERE: After I posted my initial feedback, OLIVER contacted me from a PRIVATE no. and HARASSED me about my reviews!!! This raises a significant concern: does GDPR permit the use of business databases to harass individuals when no business transaction is taking place? Oliver made FALSE allegations during the call, claiming that we didn't provide a Decision in Principle (DIP), didn't show bank balances, and didn't turn up for appointments. I challenged these accusations, asking for evidence, as they are entirely untrue. If your agent fails to show up or arrives late, it is unreasonable to expect clients to wait indefinitely, especially those with other commitments like children. In the professional world, respecting others' time means informing them of delays or cancellations in advance. We expected the same courtesy. If you were truly PROFESSIONAL, you would not have called from a PRIVATE no.. Instead, you would have APOLOGISED for the misunderstanding and asked for the necessary documents to proceed with the viewing. However, your ARROGANCE and ego overshadowed your professionalism, and you decided not to show the property we were keen on, which raises questions about your CONTRACT with the SELLER. Personally....We would not want to work with such an ESTATE AGENT. It seems you had nothing better to do than to HARASS me from a PRIVATE no.. Please remember that other people have businesses to run, especially when you have already decided not to continue business with them. Hence why I HAD TO CUT his call!!! WARNING: Beware, people! If you provide feedback they don't like, they will call you from a private number and harass you.
5/5
GoogleA quality service
Thanks for your review, Jenny, and for rating our service so highly
5/5
GoogleThough we unfortunately did not achieve the result we hoped for on a garage offer, Keelan was incredibly polite, attentive and efficient. We would highly recommend and hope to deal with him in future.
Thanks for reviewing our service and for your kind comments about Kieran. We'll be sure to pass them on.
5/5
GoogleGreat team and excellent service. They helped push our purchase through smoothly when things were looking doubtful. Thanks
We're glad you've been pleased with our service, Sally, and hope you're very happy in your new home.
5/5
GoogleHighly recommend. Kieran was really helpful when we bought our house - thank you!
That's always nice to hear, Kiera. thanks for recommending us and for your kind comments about Kieran. We hope you're very happy in your new home.
5/5
GoogleKieran has been great when dealing with us, we are first time buyers and he has been so helpful and talking us through everything, would recommend The Property Centre to anyone looking to purchase a home
Thanks for your review of Kieran and the help he provided you when buying your first property, Elisha. We're glad you've been pleased with his service and wish you lots of luck and happiness in your new home.
5/5
GoogleGreat service from Kieran, although we did not end up buying through them we are first time buyers and all his help and showing us different houses was amazing and so helpful, would recommend!
Thanks for rating Kieran's service so highly, Beth. We're glad you were pleased with the help you received and wish you every happiness in your new home.
5/5
GoogleSold our property within a few months. Jamie and his team have been very supportive and understanding towards our family situation, which meant on occassions they went above and beyond..... highly recommended.
Thanks for taking the time to write us a review, Stephen and for your recommendation of Jamie and his team. They pride themselves on providing an exceptional service and your kind words about their service are appreciated. Wishing you all the best.
5/5
GoogleKieran Aylott at Stroud Property Centre was absolutely superb at steering our mother's property through the sales process. The ultimate professional, he kept all parties onside and informed, resulting in a successful sale. I would wholeheartedly recommend him to anyone wanting to sell a property.
Thanks for your review, Gerri, and for your kind words about Kieran. We're glad you've been pleased with his service.
5/5
GoogleKieran has been a great help with the selling of our property. He’s efficient and always on hand to answer any questions. Wouldn’t hesitate to recommend him to anyone!
Thanks for your review of Kieran and for your kind words about his service, Keesha, we appreciate the recommendation.
1/5
FacebookSellers avoid OLIVER DAVIS in this company. I regret to inform you about a disappointing experience I had with one of your representatives, OLIVER. It appears that sellers should avoid dealing with Oliver, given the lackluster service I received. When I expressed interest in viewing a property, Oliver refused to accommodate my request, citing my previous viewings without any purchases. It is deeply concerning that an Estate Agent would make such a judgment without consulting the client. The insinuation that I should part with my hard-earned money for properties that do not meet my criteria is not only unreasonable but also unprofessional. As a client, I expect to be treated with respect and to have my preferences considered. This experience has left a negative impression, and I hope necessary actions will be taken to address this issue
5/5
GoogleRating only, no written review.
Thanks for rating our service so highly, Peter.
5/5
GoogleRating only, no written review.
Thanks for rating our service so highly regarding the sale of your property, Sara.
5/5
GoogleAbsolutely brilliant from start to finish.
Thanks for rating our service so highly, Wendy. We're glad you've been pleased with everything and hope you're very happy in your new home.
5/5
Googlevery well run company and my sale and purchase ran smoothly
Thanks for reviewing our service. We aim to make the selling and buying process as easy as possible and we're glad you've been pleased with everything. Wishing you all the best in your new home
5/5
GoogleVery accommodating useful visit arranged on the spur of the moment. I found Keelan to be informed and very thoughtful and sensitive to both my and the Sellers needs. I will continue to use his services and recommend to others. Thank You Keelan
Thanks for taking the time to review us, Maria, we're glad you've been happy with our service
5/5
GoogleThe Stroud branch of the Property centre were brilliant in their approach to the sale of our property. Jamie Dyer and Alison Breddy in particular were excellent at keeping in contact, answering all our queries, reassuring us when things slowed down, and supporting us every step of the way.
Thanks for taking the time to write us a review, Emma, and for your kind comments about Jamie, Alison and our Stroud team. We're glad you've been pleased with our service and wish you every happiness in your new home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The Property Centre is among the ESTAS 2026 winners.
ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.
ESTAS winners in six years, the group and its branches: 2019, 2022, 2023, 2024, 2025, 2026. ESTAS award winner every year since 2022.
ESTAS awards by year, 2019 to 20252025 3 Gold, 1 Bronze, 2 Best in County and 4 Best in Postcode across four branches ESTAS 2025 winners
2024 2 Gold, 2 Silver and 1 Best in County ESTAS 2024 winners
2023 1 Gold, 1 Silver, 1 Bronze and 3 Best in Postcode across three branches ESTAS 2023 winners
2022 1 Silver ESTAS 2022 winners
2019 1 Silver, 1 Bronze and 2 Best in County ESTAS 2019 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
The Property Centre is among The Negotiator Awards 2025 winners.
Negotiator Awards winners in six years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025. A Negotiator Awards winner every year since 2019.
Negotiator Awards by year, 2019 to 20242024 1 Silver The Negotiator Awards 2024 winners
2023 1 Silver The Negotiator Awards 2023 winners
2022 1 Gold The Negotiator Awards 2022 winners
2021 1 Silver The Negotiator Awards 2021 winners
2019 1 Silver The Negotiator Awards 2019 winners
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 6 Gold across six branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Send The Property a message.
Cheltenham has the most, with 924 reviews rated 4.8 out of 5, followed by Quedgeley with 464.
The Property Centre's six offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 38 other industry awards since 2019.
