Trusted Agent profile
Verified
★★★★★
1,881 reviews across 6 offices and 3 platforms
The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,881 reviews on three platforms, rated 4.8 out of 5 overall.
1,681
Reviews on Google
All 6 offices
103
Reviews on Facebook
Business-wide
97
Reviews on Trustpilot
Business-wide
The Property Centre's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWhenever I rent I look to dealing with people ,not companies.So far Oliver has been amazing,I could not have been more pleased . …
Thanks for your review, Irimia. We're pleased you've been happy with our service :)
5/5
GoogleRechay was very knowledgeable and professional, making the viewing of the property seemles and enjoyable! Great company thus far!
Thanks for your review, Ena, and for your kind comments about Rechay's service. We're happy to be helping with your property search.
5/5
GoogleExcellent service from Barney at The Property Centre - nice to deal with someone friendly and efficient at the stressful time of buying a house! He made the whole process effortless.
Thanks for reviewing us, Nikki. Barney endeavours to make the buying process as simple and stress-free as possible and your kind comments about his service are appreciated :) Wishing you lots of happiness in your new home.
5/5
GoogleSimon has been incredibly helpful throughout the whole process of purchasing my property. He's been incredibly supportive, given great advice and excellent communication which I really appreciate as a first time buyer. I would highly recommend his services to anyone looking to purchase a property
Thanks for your review, Katherine. Simon and the rest of our Cheltenham team appreciate that, whilst an exciting time, buying your first property can feel a bit overwhelming too and they try their best to minimise the stress and make the … More
5/5
GoogleFirst class communication and professional service in a difficult set of circumstances can't recommend the property centre Cheltenham highly enough, especially Barney
We're glad you've been happy with our service, Jo, we really appreciate the recommendation. Thanks for taking the time to write us a review.
5/5
Google5* service! Excellent from start to finish. From the initial advice to the viewings & then the after sales process, all were extremely well dealt with. Would absolutely recommend Barney & Kim plus all the team were fantastic! Thank you Property Centre Cheltenham! Natalie
Thanks for your review, Natalie, and for rating our Cheltenham team's service so highly. We appreciate your kind comments and wish you lots of happiness in your new home.
5/5
GoogleExcellent service very helpful all the way through the process
That's always good to hear, Sharon. Oliver and his team strive to make the process as easy as possible and it's always nice when their efforts are appreciated :) Thanks for taking the time to write us a review, we wish you lots of happiness in your new home.
5/5
GoogleOliver was very helpful in outlining the process for selling our house when initially choosing an estate agent, and getting our property promptly on the market. Throughout the process the whole team have been great at keeping us updated on the sale process and getting it over the line. We would highly recommend them!
That's always good to hear, Robbie. We really appreciate the recommendation and we're pleased you've been happy with our service. Wishing you all the best in your new home.
3/5
GoogleIf you're buying or selling and are assigned Lorna, you need to immediately change to someone else. Absolutely awful person who had no one's best interest in mind, is extremely rude and has some serious communication issues. Avoid at all …
Thanks for your feedback, Adam, and for your positive comments about our Longlevens team in general. We’re sorry, however, to hear you were unhappy with Lorna’s service. Please rest assured that we take your comments very seriously and … More
5/5
GoogleTracy came to my house yesterday to carry out a valuation of my property, she was so lovely and would highly recommend!
Thank you for your lovely review Catherine. I'm pleased we could help you realise your plans. We are here if you need any more help in the future 😊 …
5/5
GoogleI would give Tracy 6 stars if that was possible. She was very professional and polite since our first contact. I would recommend her to anyone who’s interested to buy and sell a property.
Thank you Bruno for your lovely review. Please contact us if you need any help in the future, we will be happy to help 😊 …
5/5
GoogleLinden and Tracy were very pleasant and professional. They helped me value my home and make a plan to bring it to market in the near future. Would highly recommend 😊 …
Thank you for your lovely review Demi. Let us know if you need us in the future, we are happy to help 😊 …
5/5
TrustpilotDo what they say.. and do it well
Sold two flats for me.. delivered where other agents failed miserably.. they do what they say they’re going to do and do it well…
4/5
GoogleRating only, no written review.
Thanks for rating our service so highly, Gafar.
5/5
GoogleLorna was always happy to help. Great communication. Highly recommended
Thanks for your review and for recommending our service, Natalia. We're glad you've been happy with everything and hope you're very happy in your new home.
5/5
GoogleA really pleasant and easy process with The Property Centre. Communication and updates every week. 5 Stars!! Thank you!! Ben & Karen
Thanks for rating our service so highly. We pride ourselves on communicating well with clients to keep them up-to- date throughout the process and wish you every happiness in your new home.
5/5
GoogleThe whole process from start to finish has been fantastic. We are now in our dream home and it is all thanks to the property centre. We would like to thank Lucy, James, Jackie and Leanne.
That's great to hear, Katy :) We're glad you've been so pleased with the service you received from our Quedgeley team and hope you're very happy in your new home.
5/5
GoogleI am thankful for service provided with professionalism and care. I would like to thank Lorna and Lucya for hard work that had been done in my best interest and to the whole team of Property Centre for help to my family with the purchase. Your work is much appreciated and I wish you many other happy customers.
Thanks for taking the time to write a review of our service, Vojtech. We're glad you've been pleased with everything and will be sure to pass on your kind comments to Lorna and Lucy. Wishing you lots of happiness in your new home.
5/5
GoogleHad a great experience as the team kept the whole process going throughout, including chasing solicitors who were very slow! Great team and shout out to Hannah for being such a good support.
Thanks for your review, Theo, that's always good to hear. We'll be sure to pass on your kind comments to the team and wish you every happiness in your new home.
5/5
GoogleA huge thanks to all the team at the Stroud branch. Purchasing our first home and not knowing what to expect or where to start was very daunting, the staff explained thoroughly through each step of the process. Their communication was great throughout and all our questions and worries answered very professionally. Thanks for all your help on purchasing our first home!
Our Stroud team appreciate how daunting it can feel when you're purchasing a property for the first time and do their best to make the process as easy as possible :) Thanks for leaving us a review, we're glad you've been pleased with our service and wish you lots of happiness in your new home.
5/5
GoogleAlex Chapman is an amazing agent and along with Kelsey Foster, has managed our move brilliantly. He is a great person to count on and the communication and support received was beyond exceptional. I really felt at ease by how speedy the …
5/5
GoogleArranged a viewing with Olivia Burnham for a property in Harlow, we proceeded with an offer the next day and Olivia has already been so helpful and clear with everything that is needed from us. Shes been very knowledgeable with any questions we've had so far and we're looking forward to working with her to purchase our new home.
5/5
GoogleI recently had the pleasure of working with The Property Centre in Cheltenham and cannot praise the team highly enough. From start to finish, the service was exceptional. Special thanks go to Simon and Oliver, who were nothing short of amazing and prompt throughout the entire process. The communication from the team was always on point. I never had to chase them for updates, as they were consistently proactive in keeping me informed. Their dedication and shared sense of urgency to sell my house were truly impressive, making the whole experience smooth and stress-free. If you are considering selling or buying a property, I strongly recommend using The Property Centre in Cheltenham. Their professionalism and commitment to excellent service make them a standout choice in the market.
Thanks for your kind comments and recommendation. Oliver and his team all pride themselves on giving an exceptional service every time and having their efforts recognised is always appreciated.
5/5
GoogleStaff were friendly and helpful. It didn't matter who you spoke to they were all able to answer our questions or pass on our requests in a timely fashion.
We're glad you've been happy with our service, Nicki. James and his team appreciate that moving can be a stressful time and try to make the process as easy as possible. Thanks for taking the time to write us a review, we wish you all the best in your new home
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The Property Centre is among the ESTAS 2026 winners.
ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.
ESTAS winners in six years, the group and its branches: 2019, 2022, 2023, 2024, 2025, 2026. ESTAS award winner every year since 2022.
ESTAS awards by year, 2019 to 20252025 3 Gold, 1 Bronze, 2 Best in County and 4 Best in Postcode across four branches ESTAS 2025 winners
2024 2 Gold, 2 Silver and 1 Best in County ESTAS 2024 winners
2023 1 Gold, 1 Silver, 1 Bronze and 3 Best in Postcode across three branches ESTAS 2023 winners
2022 1 Silver ESTAS 2022 winners
2019 1 Silver, 1 Bronze and 2 Best in County ESTAS 2019 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
The Property Centre is among The Negotiator Awards 2025 winners.
Negotiator Awards winners in six years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025. A Negotiator Awards winner every year since 2019.
Negotiator Awards by year, 2019 to 20242024 1 Silver The Negotiator Awards 2024 winners
2023 1 Silver The Negotiator Awards 2023 winners
2022 1 Gold The Negotiator Awards 2022 winners
2021 1 Silver The Negotiator Awards 2021 winners
2019 1 Silver The Negotiator Awards 2019 winners
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 6 Gold across six branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Send The Property a message.
Cheltenham has the most, with 924 reviews rated 4.8 out of 5, followed by Quedgeley with 468.
The Property Centre's six offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 38 other industry awards since 2019.
