5/5
Rating only, no written review.
Agent replied · 14 May 2026
Thank you for rating us so highly Susan

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★★★★★
1,875 reviews across 6 offices and 3 platforms
The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,875 reviews on three platforms, rated 4.8 out of 5 overall.
1,676
Reviews on Google
All 6 offices
103
Reviews on Facebook
Business-wide
96
Reviews on Trustpilot
Business-wide
The Property Centre's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thank you for rating us so highly Susan
5/5
Rechay was really lovely, well communicated and had lots of information ready! Thank you for taking the time to help me! …
Thank you for your review Jade :)
5/5
Rating only, no written review.
Thank you for rating us so highly Dijo :)
5/5
Shown round a property today in Bishops Cleeve by Clare. She was very welcoming, knowledgeable and gave me time to look round without feeling rushed many thanks
Amazing to hear you had such a positive experience with Clare, thank you for leaving such a positive review too :)
5/5
Rechay has been brilliant today. Helped us find a property we really liked that fit all our criteria. Was knowledgeable and incredibly helpful. We’ve also booked our valuation and mortgage advisor appointments in as we really value her advice.
Thank you for leaving such a lovely review Maxine :)
5/5
I had a very positive experience with The Property Centre. I was impressed by how quickly they arranged a viewing, accepting my request late in the evening so I could see the property the next day. Rechay was outstanding throughout the …
Thank you for your review Annabelle, we're so happy to hear you had such a positive time with Rechay :)
5/5
I have dealt with Rechay, who was extremely proactive in suggesting properties that fit my criteria. Rechay was very professional and well prepared for each viewing, as well as knowledgeable about each property viewed. Communication was …
Thank you for leaving such a high rating and review of your service, Rainer. We look forward to helping you find your dream home :)
1/5
We have just completed a one-year…
We have just completed a one-year tenancy with Property Centre, and unfortunately, my experience has been deeply disappointing. Throughout the tenancy, it became clear that they consistently took the landlord’s side in every situation, showing little to no regard for the tenant’s rights or concerns. Whenever issues arose, my perspective was dismissed, and I often felt treated unfairly. Communication was one-sided, they acted more like the landlord’s personal representatives rather than impartial agents. By the end of the tenancy, they appeared determined to find any excuse to withhold my deposit, even for matters that were clearly normal wear and tear. This behaviour left me feeling discriminated against and unsupported throughout my stay. Renting should be a fair and transparent process, but my experience with Property Centre was the exact opposite. I would strongly advise potential tenants to proceed with extreme caution.
5/5
Really pleased with the service we received, after a very long journey with a few bumps in the road we are finally moving house. Many thanks to James, Sophie and Dawn for their patience over the last 14 months.
Thank you for your review Kerry :)
5/5
The intercounty team have honestly been amazing throughout our move into our new home. The support and help given we can’t be more thankful for, they made everything go so smoothly through this transition. We will never be able to thank them enough.
5/5
My rental property was with a different branch and I was not satisfied with the service I was getting. So I moved the management of my property to Alex’s team at Harlow branch. …
Thank you so much for your review! It's great to hear you're happy with the service you're receiving from my team at the Harlow branch. Your recommendation means a lot to us & we're committed to maintaining this level of service and … More
5/5
Have been in contact with the renting team now for a couple of weeks and they’ve been a great help. Giving constant updates without me having to chase anything up and have always been friendly and forthcoming, even about any potential problems. Early stages of moving can be so stressful and they’ve really helped ease our minds.
5/5
Kelsey was a great help at such a stressful time for us. Sent us a perfect property for our family and was proactive in getting us in so quickly. Great friendly service from start to finish.
Thanks Joanne, I hope you have settled into your new home and glad we could find you somewhere in the end! Best wishes Kelsey
5/5
Alex, Neve and Kelsey in the rental department were very helpful and efficient. They helped me to find the tenant and went through all the details and paperwork without any issues. A big thank you to all 3 of them for the support.
5/5
Very pleased with how our tenancy agreement renewal got managed and especially with how helpful Siarah Rana was in liaising with us. Professional, speedy and extremely insightful, she sorted our contract in no time and I can honestly say that she is a true assett to your company. Thank you, Siarah!
Thank you so much for your wonderful feedback! We are thrilled to hear that your experience with the tenancy renewal was so positive and glad I could make the process smooth and efficient. Best Wishes Siarah
5/5
Can’t fault the lettings team at Old Harlow at all, right from the start the team (Nicola / Kelsey) were so kind and communicative in helping me get moved in. On moving out, Alex was great in helping me vacate my rental and I felt fully supported throughout the process, and the kindness and respect I was shown made it a really positive experience. I experienced some issues with the property management team after leaving and Alex’s communication has really helped while waiting for a deposit return. Very much appreciated
5/5
Highly recommend intercounty as choice of agency 👌 The team is always helpfull and has been Brilliant at handling any problems that come up. We been renting the same place for the past 3 years and never had problems when we asked for anything. We aspecialy great full for our property manager Olivia. She is always there to help. …
Thank you for your kind words, I am glad we are able to resolve any issues you may come across and I look forward to our continued work together. Kind regards Olivia Taroni
5/5
Ive recently used the property centre for both my sale and purchase and they are fantastic, we were given lots of support and updates regularly. They are always available if you have any questions and they are extremely efficient.
Thank you for reviewing our service Stuart, we wish you the best in your new home :)
5/5
The sale turned into a much longer process than we had hoped, but the team in Stroud were always the first to make contact, check in and answer any questions. Thank you for making a stressful time more manageable.
We're happy to hear we helped make the process more manageable, thank you for taking the time to review us so positively Karynne
5/5
We were recently shown around various properties by Ella (& Ellie for one viewing). We found both to be extremely helpful and gave information to any questions we had. If they were unsure they offered to find out. Overall we were impressed by their professionalism and efficiency.
Thank you for leaving such a positive review of your time with us Matthew. We look forward to continuing helping you find your dream home :)
5/5
Amazing, helpful and reliable staff
The Property Centre staff Taunton Somerset letting are amazing, helpful and realiable especially Beau one of their staff. Beau is competent in his work, hardworking staff, genuinely dedicated staff to his work, knows what he’s doing, no partial, follows company’s protocols. I will recommend Property Centre letting to friends and families because of Beau. The references was great, always available to listen and hear customers out, always willing to help when necessary. Phone conversations was superb, willing to assist. Twinkle of an eye, every check and documentation got done and I had the house (letting). Beau is very good, speaks softly to customers, very respectful and calm at his work no rushing, every of his work is perfect and lovely 🥰 Beau is a good staff, I will like to give him 5 stars🌟 because with him in this position in the company, the company will progress and move forward. Shout out to Property Centre Taunton Somerset. Great 👍
5/5
Great service by this team. Ella showed us around properties and Jamie valued our house so we could confidently come to a decision.
Thank you for your review Ned :)
5/5
Efficient, friendly and reasonably priced. Can't fault their work in selling my house quickly and then getting me through all the problems caused by solicitors and the other parties. I wouldn't choose any other agents!
We were only too happy to help, Graham, and we're glad you've been pleased with our service. Thanks for taking the time to write us a review, we wish you all the best with your move.
1/5
After a good start to our experience in…
After a good start to our experience in terms of selling our house it quickly went downhill. Trying to get accurate updates and a proactive approach to contacting relevant parties in our sale was very, very difficult to the point that my wife had to undertake this task on a daily basis. Constantly fobbed off and no real drive to support - we ended up giving them updates, which is surely wrong based on how much they were being paid. On the day of our move we had issues with the banking system, which caused some major stresses. They did not seem that bothered or willing to help. Again, we took it upon ourselves to try and sort, with the Estate Agent of the house we were buying driving things forward. If fact, our lead contacts at the Property Centre disappeared for the afternoon when we needed them most. I would strongly recommend avoiding the marketing and sales tactics they adopt, as you will end up very, very disappointed at the end of your experience.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The Property Centre is among the ESTAS 2026 winners.
ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.
ESTAS winners in four years, the group and its branches: 2019, 2023, 2025, 2026.
2025 1 Bronze and 4 Best in Postcode across four branches ESTAS 2025 winners
2023 3 Best in Postcode across three branches ESTAS 2023 winners
2019 1 Silver ESTAS 2019 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

The Property Centre is among The Negotiator Awards 2025 winners.
Negotiator Awards winners in six years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025. A Negotiator Awards winner every year since 2019.
Negotiator Awards by year, 2019 to 20242024 1 Silver The Negotiator Awards 2024 winners
2023 1 Silver The Negotiator Awards 2023 winners
2022 1 Gold The Negotiator Awards 2022 winners
2021 1 Silver The Negotiator Awards 2021 winners
2019 1 Silver The Negotiator Awards 2019 winners
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.

The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 6 Gold across six branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Cheltenham has the most, with 923 reviews rated 4.8 out of 5, followed by Quedgeley with 463.
The Property Centre's six offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 21 other industry awards since 2019.