★★★★★ 5/5
GoogleClaire who showed me around 3 properties was very professional and friendly. Claire also knew the answers to the questions I asked.
Patti · 14 August 2026 · The Property Centre, Abbeymead Cheltenham
Agent replied · 14 August 2026
We're happy to be helping you on your property journey and are glad you've been pleased with Claire's service. Thanks for taking the time to leave us a review.
★★★★★ 5/5
GoogleClaudette is professional, pro active and a pleasure to deal with. A fan experience all together. All the best Vicky and Michael
Vicky · 12 August 2026 · The Property Centre, Abbeymead Cheltenham
Agent replied · 12 August 2026
Thanks for leaving the kind review, Vicky. It's great to hear Claudette gave you both such a positive experience.
★★★★★ 5/5
GoogleA really pleasant experience making the overall process a lot less stressful. All staff were helpful and clearly a lot of hard and persistent work went on in the background to move the purchase along. Great effort from everyone involved and I would definitely recommend to others. Shout out to Rechay who was amazing from start to finish. Always on ball with what was happening in the chain and responsive when raising questions about the property. As a first time buyer, I felt confident that the purchase was in safe hands which alleviated a lot of the worries.
Victoria · 11 August 2026 · The Property Centre, Abbeymead Cheltenham
Agent replied · 5 August 2026
Thanks for taking the time to leave such a great review of your experience, Victoria. It's great to hear Rechay and our team could help make the process less stressful. We wish you the best in your new home.
★★★★★ 5/5
GoogleBrilliant understanding of the property to view, able to answer all the questions we had, and if there was no answer, they contacted me as soon as they had the information.
Roisin was friendly and very helpful.
Richard · 11 August 2026 · The Property Centre, Abbeymead Cheltenham
Agent replied · 20 July 2026
Thank you for taking the time to leave a kind review, Richard. We're so happy to hear that Roisin could help make your viewing so informative.
★★★★★ 5/5
GoogleDeanna walked us through the process and made it nice and easy no dramas highly recommend
Carl · 6 August 2026 · The Property Centre, Abbeymead Cheltenham
Agent replied · 6 September 2026
Thank you Carl for your recommendation - we wish you all the best!
★★★★★ 5/5
GoogleElle from the Heywood branch was absolutely brilliant throughout the sale of our home\. She kept us updated every step of the way and was always helpful, friendly and professional\. …
Maureen · 6 August 2026 · The Property Centre, Abbeymead Cheltenham
Agent replied · 6 September 2026
Thank you Maureen! Selling a home can be stressful, so we're really pleased we could keep everything moving and make the process feel that bit easier for you. We truly appreciate your kind words and wish you all the best in your new chapter.
★★★★★ 5/5
GoogleCurrently going through the process of getting a mortgage. Going well so far. Ellie May has been fantastic and really helpful.
Chris · 6 August 2026 · The Property Centre, Abbeymead Cheltenham
Agent replied · 6 September 2026
Thank you for your kind review Chris. It's great to hear everything is going well so far, and we hope the rest of the process is just as positive. Thanks for choosing Ryder & Dutton!
★★★★★ 5/5
GoogleElle Briggs was amazing, got the sale sorted and was ontop of everything for a very smooth sale, would deffo recommend
Shimmy · 6 August 2026 · The Property Centre, Abbeymead Cheltenham
Agent replied · 6 September 2026
Thank you for your recommendation. We're thrilled everything came together so smoothly, and it's great to hear your sale was handled efficiently from start to finish. We really appreciate your feedback!
★★★★★ 5/5
GoogleDianna Ashton was very helpful and her service deserved a 5 star rating.
AkuilaDresa · 6 August 2026 · The Property Centre, Abbeymead Cheltenham
Agent replied · 6 September 2026
Thank you Akuila! Five stars is always fantastic to receive and we’re really pleased you had such a helpful experience with us.
★★★★★ 5/5
GoogleFrom start to finish Elle, Fran, and the team have been excellent helping us deal with a sale during difficult family circumstances.
It’s been a pleasure dealing with them at every interaction and never was any question or query we had too big or small.
Jason · 6 August 2026 · The Property Centre, Abbeymead Cheltenham
Agent replied · 6 September 2026
We’re really glad we could make things a little easier during difficult circumstances and be there whenever you needed support, Jason. Thank you for trusting us with your sale and for your kind words!
★★★★★ 5/5
GoogleJust want to thank Elle Briggs, she was very helpful from start to finish. She kept me updated every step of the way. Would defo recommend this company for the sale of a property Thanks again.
Alix · 6 August 2026 · The Property Centre, Abbeymead Cheltenham
Agent replied · 6 September 2026
Thanks Alix, it really is appreciated that you have shared your experience of being kept in the loop throughout your sale. Your feedback is really pleasing to hear.
★★★★★ 5/5
GoogleElle has been so helpful along the way. As a first time buyer, I have had regular updates and clear communication! Thank you!
Simran · 6 August 2026 · The Property Centre, Abbeymead Cheltenham
Agent replied · 6 September 2026
Buying your first home is a huge milestone. We’re glad the regular updates and clear communication have helped make the journey easier. Thank you for your lovely feedback, Simran!
★★★★★ 5/5
GoogleThe Property Centre have managed our flat in Stroud really well. They found us a great tenant and the regular inspections and quickly sorting any issues has been nothing short of exceptional. Would totally recommend them to anyone thinking of letting their property.
Victoria · 5 August 2026 · The Property Centre, Abbeymead Stroud
Agent replied · 5 August 2026
Thanks for your kind comments and recommendation of our property management service, Victoria. The team work hard to make letting as easy as possible and it's always nice when their efforts are appreciated :)
★★★★★ 5/5
GoogleClare was professional and friendly whilst showing us round the properties and followed up with an email with our unanswered questions - thank you
Kaz · 2 August 2026 · The Property Centre, Abbeymead Cheltenham
Agent replied · 3 August 2026
It's great to hear Clare was so helpful during your property viewings, Kaz. Thank you for leaving another lovely review :)
★★★★★ 5/5
GoogleExcellent,responded quickly, excellent communication to myself and solicitor. Worked so hard on the sale. Amazing.
Janine · 1 August 2026 · The Property Centre, Abbeymead Gloucester
Agent replied · 3 August 2026
Thank you for taking the time to leave such a great review Janine.
★★★★★ 5/5
GoogleJamie, Allison and the team were absolutely fantastic - they went above and beyond to get us through the process, despite numerous hurdles with breaks in the chain, land registry and nearly 11 months of back and forth with solicitors. The team couldn’t have done more for us and were incredible from start to finish! We couldn’t have done it without them. Thanks so much!
Toby · 1 August 2026 · The Property Centre, Abbeymead Stroud
Agent replied · 30 July 2026
Thanks for taking the time to leave such a great review, Toby. It's great to hear that you found the team fantastic. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleWe had a fantastic experience with the Property Centre. Jamie, who was recommended to us, was incredible from day one. He managed to sell our house within a week and achieved a brilliant price. He was always quick to respond, clear in his advice, and genuinely welcoming. Alison then handled the sale and was equally brilliant, steering us through some tricky moments with the buyers solicitors with calm and professionalism
Fran · 1 August 2026 · The Property Centre, Abbeymead Stroud
Agent replied · 22 July 2026
We're pleased you've been so happy with our service, Fran. We do our utmost to make the selling process as easy as possible and it's always nice when our team's efforts are appreciated :) Wishing you lots of happiness in your new home.
★★★★★ 5/5
GoogleMyself and my partner Rob are first time buyers and we cannot thank The Property Centre enough, especially Kim. It made a very long and confusing process so simple!
Sophie · 27 July 2026 · The Property Centre, Abbeymead Cheltenham
Agent replied · 27 July 2026
It's so great to hear you and Rob had a great experience with Kim and the rest of the team, Sophie. Thanks for reviewing us so highly, we wish you lots of happiness in your new home.
★★★★★ 5/5
GoogleRating only, no written review.
Jamie · 24 July 2026 · The Property Centre, Abbeymead Gloucester
Agent replied · 28 July 2026
Thank you for rating us so highly Jamie :)
★★★★★ 2/5
GoogleOur initial meeting with Rebecca was very positive. The team were efficient, proactive and extremely helpful in getting our home prepared and sold before it had even officially gone on the market.
Unfortunately, once the sale was agreed, our experience changed significantly. Communication became very poor, and we often felt that we were left chasing for updates rather than being kept informed. There were occasions where communication between the sales team and our onward purchase team appeared to break down, and our Sales Progressor, Susan, did not provide the level of support or urgency we expected when progressing the sale.
Despite being in a very straightforward two-person chain, with first-time buyers purchasing our property, every decision seemed to take around two weeks to move forward. We were regularly left waiting for answers while little appeared to be happening. We later found out through our onward purchase team that Susan had moved offices and that someone else would be taking over our sale, which added further uncertainty.
Things became particularly difficult when our buyers began requesting price reductions. Rather than feeling supported in negotiations, we were advised by John to accept whatever was put forward to keep the sale moving, with the suggestion that we would recover the cost on our new home. This left us feeling that the compromise and pressure fell entirely on us, rather than there being a balanced negotiation.
Over the six months it took to complete, we spent a considerable amount of time chasing for updates and were frequently told there was little or no progress to report. We never felt that our buyers were being encouraged to move things along, and ultimately felt that we were carrying the responsibility for progressing the sale.
We did eventually complete, but only after reducing the price of our property by £15,000. It is disappointing because our initial experience with the team was so positive, but the lack of communication and support during the sales process overshadowed this.
Sadly, our overall impression was that the team were more focused on supporting the buyers rather than representing our interests as the sellers.
Brittany · 24 July 2026 · The Property Centre, Abbeymead Gloucester
Agent replied · 24 July 2026
Thanks for taking the time to give us your feedback, Brittany, we’re sorry you weren’t fully happy with our service. Whilst our dedicated Sales Progressors do their utmost to move sales forward, things are sometimes beyond their control. Severe delays in obtaining responses from solicitors and surveyors can often hinder progress, which we understand can be frustrating. Similarly, unforeseen issues raised in a buyer’s structural survey can often lead to a further revised offer. Our team worked hard to negotiate with your onward new build to mitigate the impact of that reduction and endeavoured to communicate with you at every stage. We wish you all the very best in your new home.
★★★★★ 5/5
GoogleI have just viewed a flat in Cheltenham. I was shown round by Rechay Richardson. .it was an easy going viewing. Rechay was very understanding of my situation and very easy to talk to. She informed of everything I wanted to know and questions I asked were answered. A lovely lady I really enjoyed meeting her.
Katie · 23 July 2026 · The Property Centre, Abbeymead Cheltenham
Agent replied · 23 July 2026
Thank you for taking the time to leave such a lovely review Katie, we're so happy to hear you had such a positive viewing experience with Rechay.
★★★★★ 5/5
GoogleThe best service I have ever received from any estate agent. Would definitely recommend
Emma · 21 July 2026 · The Property Centre, Abbeymead Cheltenham
Agent replied · 23 July 2026
Thanks for your review and recommendation, Emma, we appreciate it and were only too happy to help. Wishing you all the best.
★★★★★ 5/5
GoogleWhat amazing service we have recieved from The Property Centre. Rechay has showed us a few houses and has been really helpful. Thank you.
Tanya · 18 July 2026 · The Property Centre, Abbeymead Cheltenham
Agent replied · 20 July 2026
Thank you for taking the time to leave us such a kind review Tanya, it's so great to hear you had such a positive viewing experience with Rechay.
★★★★★ 5/5
GoogleRating only, no written review.
Tracy · 15 July 2026 · The Property Centre, Abbeymead Cheltenham
Agent replied · 16 July 2026
Thank you for rating us so highly Tracy.
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