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The Property Centre, Abbeymead reviews in Cheltenham, Quedgeley, Stroud and 3 more

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,865 reviews across 6 offices and 3 platforms

The Property Centre, Abbeymead has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,865 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

1,668

Reviews on Google

All 6 offices

Facebook logo

4.3 / 5

107

Reviews on Facebook

Business-wide

Trustpilot logo

90

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Our offices

The Property Centre, Abbeymead's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for The Property Centre, Abbeymead, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every The Property Centre, Abbeymead office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

My experience with The Property Centre in Cheltenham was professional, informative, and reassuring throughout the whole process of buying my home. As an older single woman, I really appreciated having someone who could provide clear guidance while also understanding and empathising with my situation. Rechay was calm, reassuring, and supportive, particularly during the times when the process became stressful and frustrating. She was always very helpful and kept me informed every step of the way. Whenever there were hiccups in the process, she explained what was happening clearly and liaised with my conveyancer to help resolve any issues and keep everything moving forward. Rechay was always approachable and available when I needed her, which gave me great confidence and reassurance throughout my home-buying journey. I am very grateful for her support and would highly recommend her and The Property Centre in Cheltenham.

Ann Β· 23 September 2026 Β· The Property Centre, Abbeymead Cheltenham

Agent replied Β· 11 May 2026

We're so pleased Rechay could provide the calm, reassuring support you needed, especially during the stressful moments. Thank you for your recommendation and for taking the time to leave such a lovely review for her and the rest of the team.

5/5

Google

Clare Handley very helpful answerd any questions we needed to ask two great viewings .

Kim Β· 22 September 2026 Β· The Property Centre, Abbeymead Cheltenham

Agent replied Β· 22 September 2026

Thanks for such a lovely review, Kim.

5/5

Google

I was very impressed by Kim Sugar’s professional and approachable style. She went the extra mile to provide a viewing and followed up to request feedback. Her courteous way made me want to do more business with The Property Centre.

Mimi Β· 22 September 2026 Β· The Property Centre, Abbeymead Cheltenham

Agent replied Β· 22 September 2026

It's great to hear you had such a positive experience, Mimi. Thank you for taking the time to leave a lovely review of your time with Kim.

5/5

Google

The entire Property Centre team worked really hard to sell my home. At every stage, I felt supported by the cheerful and helpful team. Communication was excellent throughout. I owe a huge "Thank You!" to Rebecca for the initial contact and valuation, to Tanna and Ben for your flawless efforts during the viewing process, and Abbi and Susan who laboured so hard to get through to exchange once the offer had been accepted.

Rachel Β· 17 September 2026 Β· The Property Centre, Abbeymead Gloucester

Agent replied Β· 17 September 2026

Thank you so much for this wonderful review, Rachel. It's brilliant to hear you felt so supported throughout, with Rebecca, Tanna, Ben, Abbi and Susan all helping you through to exchange.

1/5

Google

Had an appointment booked. Drove up from Bristol to see the property. Waited 15 minutes, no show. Called the estate agent. They'd moved our appointment to a completely different day without even bothering to notify us. Complete waste of 2 hours. Disgusting service. So, if you're looking to sell, know this is how they treat buyers. No matter how much we love the house in the pictures and the area, we won't book with this agent again.

Emma Β· 17 September 2026 Β· The Property Centre, Abbeymead Stroud

Agent replied Β· 26 September 2026

We sincerely apologise for the error and understand your frustration. This is completely out of character for our team and we're incredibly sorry & would appreciate the opportunity to discuss this with you to make amends. Please contact us at info@thepropertycentres.co.uk

5/5

Google

Rechay and Claire from the property centre were both excellent in helping us find a new family home in Cheltenham. Claire, who was helping us with the viewings, was very professional, always on time and had a good knowledge of the areas and properties we looked at. We cannot recommend them enough.

Kam Β· 15 September 2026 Β· The Property Centre, Abbeymead Cheltenham

Agent replied Β· 16 September 2026

We're so happy to hear Rechay and Claire had such a positive effect on your property search. Thank you for your recommendation and taking the time to leave the great review, Kam.

5/5

Google

Had a great experience with The Property Centre. Tom Wride was a huge help in finding houses for my in-laws to view as well as a number of market and area suggestions. Once they have an offer sorted I am sure we will be buying through TPC

Tom Β· 15 September 2026 Β· The Property Centre, Abbeymead Stroud

Agent replied Β· 16 September 2026

Thanks for taking the time to leave the great review, Tom. We're glad to hear Tom could help your in-laws through their property viewings.

5/5

Google

As a first time buyer, I was incredibly nervous through this process and had lots of questions. I was fortunate enough to be looked after by Tom through my viewings. He was professional, well versed and took great care of me from start to finish with all my questions. Would recommend to a friend.

Jonah Β· 15 September 2026 Β· The Property Centre, Abbeymead Stroud

Agent replied Β· 16 September 2026

It's so great to hear Tom provided you with such a positive experience, Jonah. Thanks for leaving the great review and recommendation.

5/5

Google

We had a fantastic journey when we purchased our house through this branch. Really personable and felt at ease throughout the process. Lots of local knowledge on the area we eventually bought in. Would be looking to use them again when the time comes

Gareth Β· 15 September 2026 Β· The Property Centre, Abbeymead Stroud

Agent replied Β· 16 September 2026

Thank you for taking the time to leave such a great review, Gareth. It's so great to hear we could provide a fantastic experience and we look forward to helping you again in the future.

5/5

Google

We have had a fantastic experience with The Property Centre, especially Kim, who has been extremely helpful, professional and supportive throughout the whole process. Communication has always been excellent and we have felt very well looked after from the beginning. We are very grateful for all their help in getting us to exchange contracts and we would highly recommend them.

Levina Β· 11 September 2026 Β· The Property Centre, Abbeymead Cheltenham

Agent replied Β· 17 August 2026

Thank you for leaving such a wonderful review, Levina. We're happy to hear Kim could support you through your purchase and wish you the best in your new home.

5/5

Google

We recently sold our home through The Property Centre, Cheltenham. We have used The Property Centre in the past but these guys from the Cheltenham Office certainly went the extra mile, nothing was too much trouble and each one of the team were very professional with a friendly approach. We would certainly recommend them to anyone wishing to buy or sell property. Well done to all the team.

Averill Β· 11 September 2026 Β· The Property Centre, Abbeymead Cheltenham

Agent replied Β· 12 August 2026

Thanks for your review, Averill. We strive to make the process of selling your home as straightforward as possible and will pass your kind words on to the team.

5/5

Google

Fantastic Service from Rechay We had a fantastic experience with our sales negotiator, Rechay. From the very beginning, Rechay took the time to really listen to what we were looking for and understand exactly what we needed. Rechay went above and beyond by booking us in with a financial advisor for a face-to-face appointment on the very same day. They also selected three properties that matched our requirements for viewings the following day. And the first property we viewed was 100% what we were looking for and exactly the kind of home we had been searching for on the market! We couldn’t be happier with Rechay’s service, attention to detail, and genuine effort to understand our needs. We’re now keeping everything crossed and wishing ourselves lots of luck that this could become our forever home! 🏑❀️ Thank you so much, Rechay, for all your help, support, and dedication. Five-star service! ⭐⭐⭐⭐⭐

Corina Β· 11 September 2026 Β· The Property Centre, Abbeymead Cheltenham

Agent replied Β· 24 August 2026

From your same-day booking with MAB’s mortgage and protection adviser to matching you with the perfect property right away, it’s so amazing to hear that you had such an incredible experience with Rechay from the very beginning. Thank you so much for taking the time to leave a 5-star review, Corina.

5/5

Google

Property centre were great in supporting us with our hone purchase. I’d like to especially thank Barney for always being extra attentive and caring

Alina Β· 10 September 2026 Β· The Property Centre, Abbeymead Cheltenham

Agent replied Β· 16 September 2026

Thanks for leaving the lovely review about your experience with Barney and the team. We wish you the best in your new home, Alina.

5/5

Google

I had a very good experience with The Property Centre in Longlevens. The team were welcoming, attentive, and professional, and I found them easy to communicate with throughout. They handled my enquiries efficiently and provided clear information whenever I needed guidance. I appreciated the friendly atmosphere and the organised way everything was managed. Overall, a dependable service that I would happily recommend.

Md Β· 10 September 2026 Β· The Property Centre, Abbeymead Gloucester

Agent replied Β· 16 September 2026

Thank you for taking the time to leave such a great review and recommending us, Mahbubur. We're so pleased to hear the team could provide you with such a good experience.

3/5

Google

Overall, I had a very positive experience with Property Centre in Longlevens, Gloucester. Everyone I dealt with was very friendly, helpful and professional, and I found the agency to be very proactive throughout the sale. They regularly provided me with updates on the progress of the sale without me having to chase them, which I really appreciated. The agency is also reasonably priced compared with other estate agents, which is a big plus, especially if you are looking to negotiate the best possible price for your property. However, there was one important issue that I was not happy with. When I received the offer, I was told that the buyer was a cash buyer. This was very important to us because we wanted a quick sale, and based on this information, we agreed to proceed with the offer. It later turned out that the buyer actually needed to sell their own property first, meaning there was a chain and they did not have immediately available cash to complete the purchase. This was a significant difference from what we had originally been told and, had we known the true situation from the beginning, we would not have accepted the offer, as speed was one of our main priorities. Unfortunately, this also meant that the whole process took considerably longer than expected. I would therefore strongly recommend the agency being more transparent and precise about a buyer's actual position when presenting offers. Whether this was simply a misunderstanding or something else, it left us feeling that we had not been given the full picture. Overall, though, the agency is very proactive, reasonably priced and the staff are genuinely lovely, so I would still recommend them, just make sure you ask very specific questions about the buyer's position and whether there is actually a chain before accepting an offer.

Malwina Β· 10 September 2026 Β· The Property Centre, Abbeymead Gloucester

Agent replied Β· 7 September 2026

Thanks for taking the time to review our service, Malwina. We're glad to hear you had a very positive experience overall and we apologise for any misunderstanding around the buyer's position at the time of offer. Thank you again for your kind words about our team and pricing, and for recommending our service. We wish you the best in your new home.

5/5

Google

This is the seventh time I have used Estate Agents to sell a house and The Property Centre have been the best by far. From the very start with Chloe who explained the whole process, set realistic expectations and a realistic asking price, to John and his team doing the visits, Tanna the negotiator and finally to the amazing Abbi Hall who managed the painful sales process to the bitter end. The entire team were responsive, proactive and generally amazing throughout. This process was made more difficult by my first Buyer dropping out, but both times I got a Buyer after just a couple of days on the market. I couldnt recommend them more - amazing.

Bruce Β· 10 September 2026 Β· The Property Centre, Abbeymead Gloucester

Agent replied Β· 4 September 2026

Thank you for taking the time to leave such a fantastic review and recommendation, Bruce. We're so happy to hear our team have given you the best estate agent experience yet and it's been a pleasure to help you find a buyer a couple days.

5/5

Google

Appointment with Rachay, September 5 2.15pm I am writing to convey my sincere appreciation for the exceptional service provided by Rechay during my recent property viewing. Today, Rachay expertly facilitated a tour of a home I had expressed interest in. While the property itself was undeniably beautiful and impeccably presented, it ultimately did not align with all of my specific criteria for a purchase at this particular time. Despite this, Rachays professionalism and dedication were truly exemplary. She patiently and thoroughly addressed every question I had, offering comprehensive insights into both the property and the surrounding area. Her extensive knowledge and willingness to go the extra mile to ensure I was well-informed were incredibly valuable and greatly appreciated. I was particularly impressed by her unwavering commitment to client satisfaction, making the entire experience smooth and informative. Her expertise significantly enhanced my understanding, and I am genuinely grateful for her outstanding guidance and support. Thank you S & T

SL Β· 9 September 2026 Β· The Property Centre, Abbeymead Cheltenham

Agent replied Β· 8 September 2026

Thank you so much for the incredible review. We're delighted to hear Rachay made your viewing so smooth and informative. Even though this particular property wasn't quite the right fit, we appreciate you taking the time to write such a lovely review of your experience.

5/5

Trustpilot

A special shoutout to Heather Mason

A special shoutout to Heather Mason, who was absolutely exceptional. During a contentious transaction she was professional, courteous and always willing to chase where needed. The team at the St John’s branch who helped with marketing the property and the viewings (including James, Georgie and Dan) were all incredibly professional and friendly and helped me achieve the best price for my property. I would have absolutely no hesitancy at all in recommending The Property Centre ⭐️⭐️⭐️⭐️⭐️

George Β· 2 September 2026 Β· The Property Centre, Abbeymead Worcester

5/5

Google

Claudette has shown us around a selection of houses recently, she is really informative, friendly and patient with all our questions! Herself and Kim have made the whole process a lot easier. Thank you, both.

Alexandra Β· 1 September 2026 Β· The Property Centre, Abbeymead Cheltenham

Agent replied Β· 2 September 2026

Thank you for leaving the great review following your time with Claudette and Kim, Alexandra.

5/5

Google

A huge thank you to The Property Centre, and especially Ellie, Alicia and Karen, for making the sale of my house such a positive experience. They were professional, friendly and incredibly helpful throughout, with excellent communication and a genuine commitment to keeping everything moving. Nothing was ever too much trouble, and I always felt I was in safe hands. I really appreciate all their hard work and would have no hesitation in recommending The Property Centre to anyone looking to sell their home. Fantastic service from a great team, highly recommended! ⭐⭐⭐⭐⭐

Jon Β· 1 September 2026 Β· The Property Centre, Abbeymead Stroud

Agent replied Β· 28 August 2026

It's so great to hear you had a great experience with Ellie, Alicia and Karen, Jon. Thank you for taking the time to write such a fantastic review and recommending our service.

5/5

Google

We were really impressed with Jamie and his team. This is the second property that Jamie has sold for us in the last two years. From start to finish Jamie and Alison kept us fully informed. The communication from them was outstanding. We honestly couldn’t be more impressed with the professionalism and overall support over what is actually a pretty stressful period. Thank you so much.

Jeanette Β· 1 September 2026 Β· The Property Centre, Abbeymead Stroud

Agent replied Β· 24 August 2026

Thanks for your kind words, Jeanette. It's great to hear that Jamie and Allison provided such great communication and support throughout your second sale with us.

5/5

Google

I was more than happy with The Property Centre in Stroud. The service I received from the team was excellent, particularly from Holly who initially viewed the property & took photos for the website. A sale was agreed on the second offer I received & the sales process ran smoothly albeit a bit slow at times but that was due mainly to some of the solicitors involved. I would have no hesitation in recommending The Property Centre to others wanting to buy or sell homes.

Jim Β· 1 September 2026 Β· The Property Centre, Abbeymead Stroud

Agent replied Β· 21 August 2026

Thanks so much for your review, Jim, and for recommending Holly and our Stroud team. They strive to give the very best customer service and it's great when that's appreciated :)

5/5

Google

I always felt like I was in safe hands with The Property Centre, Stroud. Jamie Dyer and all his staff are professional, approachable and competent in what they do. I had lots of viewings on the property I was selling and always had feedback to keep me in the loop. Communication was excellent throughout. I would especially like to thank Elle who guided me through the sale process in a most professional and understanding manner. She was simply amazing.

Janet Β· 1 September 2026 Β· The Property Centre, Abbeymead Stroud

Agent replied Β· 12 August 2026

Thank you for taking the time to leave such an incredible review of your experience, Janet. We're happy to hear Jamie and Elle could help you through your sale.

5/5

Google

Relocated to Stroud from Essex. After many viewings across Gloucestershire we found our new home through The Property Centre in Stroud. However without Elle's initiative and intervention we would almost certainly have never got to view it and the opportunity would have been lost. The support by Susan the Sales Progressor meant that we were kept informed throughout the purchase and was instrumental in negotiating a completion day that worked for us.

Ian Β· 1 September 2026 Β· The Property Centre, Abbeymead Stroud

Agent replied Β· 11 August 2026

It's so great to hear Elle and Susan could help you find and secure your next property. Thank you for taking the time to leave such a kind review and we wish you the best in your new home.

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Questions about The Property Centre, Abbeymead

Which The Property Centre, Abbeymead office has the most reviews?

Cheltenham has the most, with 914 reviews rated 4.8 out of 5, followed by Quedgeley with 455.

Where are the The Property Centre, Abbeymead offices?

The six The Property Centre, Abbeymead offices, by town:

  • Abbeymead: 4 Mead Road, Abbeymead, GL4 5GL
  • Cheltenham: 28, Bath Street, Cheltenham, GL50 1YA
  • Gloucester: Unit A Greyhound Gardens, Longlevens, Gloucester, GL2 0XP
  • Quedgeley: The Orchard Centre, Olympus Park, Bristol Road, Quedgeley, GL2 4SA
  • Stroud: 55 London Road, Stroud, GL5 2AD
  • Worcester: 292 Tolladine Road, Worcester, WR4 9BA
Has The Property Centre, Abbeymead won any awards?

Yes. In The Trusted Agent 2026 awards: The Property Centre, Abbeymead, Cheltenham won Platinum; The Property Centre, Abbeymead, Abbeymead won Gold; The Property Centre, Abbeymead, Stroud won Trusted Agent; The Property Centre, Abbeymead, Quedgeley won Trusted Agent; The Property Centre, Abbeymead, Gloucester won Trusted Agent.

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