Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleSarah and the team (in the Witney branch) were exceptional at customer service delivery. Really quick to get on our wave length, clear in communication and really good, honest people. They add the personal touch. I would highly recommend them for buying and selling through.
Hannah · 16 August 2024 · JNP Estate Agents Hazlemere
Agent replied · 16 August 2026
Hi Hannah, thank you for the lovely 5 star review, Sarah and the team really appreciated this. Communication is key in any relationship and we pride ourselves at Breckon & Breckon in delivering customer service. We hope you settle into your lovely new home. John Bouwer(Director)
★★★★★ 5/5
GoogleJohn, Sarah and Julia were extremely helpful during the whole process of selling my father's house at a difficult time. They were considerate and kept me informed at every stage. Highly recommended and would use again. Thank you all.
Sarah · 16 August 2024 · JNP Estate Agents Hazlemere
Agent replied · 16 August 2026
Hello Sarah, thank you for the amazing 5 star review and the recommendation. We appreciate the opportunity to assist during such a difficult time. The new owners will be very happy there and we wish you and your family the very best moving forward. Best regards. John Bouwer(Director)
★★★★★ 5/5
GoogleThank you to Sarah and the team for a very smooth sale, Absolutely incredible service from start to finish. Provided updates along with high-quality marketing. We really do appreciate all the effort that went into selling our home. Annie & Matt.
Anneliese · 16 August 2024 · JNP Estate Agents Hazlemere
Agent replied · 16 August 2026
Hi Annie and Matt, thank you for the lovely 5 star review. We appreciate the opportunity to assist in selling your lovely home. The new owners will be very happy there and we wish you and your family the very best moving forward. Best regards. John Bouwer(Director)
★★★★★ 5/5
GoogleAlex did a great job with our house, getting us an offer without the need to go to market at all. 1 viewing and got us the top figure that any agent we spoke to thought we could possibly get.
Daniel · 16 August 2024 · JNP Estate Agents Hazlemere
Agent replied · 16 August 2026
Hello Daniel, thank you for your 5 star review. Alex is a great asset to the team and we are happy to hear about your wonderful experience. Please do not hesitate to let us know when we can next assist. Best regards, John Bouwer (Director).
★★★★★ 5/5
GoogleI found working with Sarah Thomas at Brecon and Brecon for the purchase of a property an extremely great experience. She is friendly, patient, honest and helpful in various manners to ensure the sale went through without any issues. Sarah communicates brilliantly at all times and is very calm and reassuring with it. If any wrinkles arose, Sarah ironed them out smoothly. I found the whole team at Brecon and Brecon welcoming, friendly and helpful at all times. I would 100% recommend their services.
Kim · 16 August 2024 · JNP Estate Agents Hazlemere
Agent replied · 16 August 2026
Hello Kim, makes me so happy to ready that you have had a great experience purchasing this lovely property. Sarah as you say has always been recognised as friendly, patient and helpful. We value your recommendation and wish you all the best in your lovely new home. Best regards, John Bouwer (Director).
★★★★★ 5/5
GoogleThe service received from Alex was second to none. Nothing was too much trouble and he was great at keeping me updated during the whole buying and selling process.
Would highly recommend 👍🏻
CLARE · 16 August 2024 · JNP Estate Agents Hazlemere
Agent replied · 16 August 2026
Hello Clare, thank you for the lovely 5 star review. Alex is a great asset to the team and we are happy to hear about your wonderful experience, customer service is his no 1 priority. Your recommendation is truly appreciated. Please do not hesitate to let us know when we can next assist. Best regards, John Bouwer (Director).
★★★★★ 5/5
GoogleFinding the right home is something that can be frustrating because it depends on so many factors and doesn’t help if the estate agent who is selling it tells you what you want to hear, but it wasn’t the case with John Bouwer, he was always accommodating and available to any queries we had and in our case being part of a chain where our first buyer aborted, he didn’t panic or made us feel nervous, which was very much appreciated. Also, the fact that he came to see us the day we moved in to asked us if we were okay or if we had more questions about the property shows how much he cares. I was very impressed.
Alex · 16 August 2024 · JNP Estate Agents Hazlemere
Agent replied · 16 August 2026
Thank you very much for the lovely 5 star review. We love what we do and moving house can be one of the most stressful things to deal with so we will always aim to make it as smooth as we possibly can. You were amazing buyers and we wish you all the very best in your lovely new home. Best regards, John Bouwer (Director).
★★★★★ 5/5
GoogleFirst class service from both Sarah and Alex from start to finish on assisting with our sale. Very professional, kept us appraised throughout of progress and was always contactable. Would highly recommend using the Witney team for any property needs - we will certainly be in touch in the future if needed!
Ria · 16 August 2024 · JNP Estate Agents Hazlemere
Agent replied · 16 August 2026
Hi Ria, thank you so much for the lovely 5 star review. You were amazing sellers and glad to hear that you had such a great experience with Sarah and Alex but also the rest of the Witney team. Please do stay in touch and we would love to assist again if needed. Best regards, John Bouwer (Director).
★★★★★ 5/5
GoogleAmazing agents, as a first time buyer I really appreciated the great communication throughout the whole process, and Alex was always friendly and helpful. Thanks again.
Emma · 16 August 2024 · JNP Estate Agents Hazlemere
Agent replied · 16 August 2026
Hi Emma, thank you very much for the lovely 5 star review. Communication is key, very happy to hear that you had a great experience with Alex and Breckon & Breckon as a whole. We want to wish you all the very best in your lovely new home. Best regards, John Bouwer (Director).
★★★★★ 5/5
GoogleWe recently bought a house through JNP, Hazlemere. Their service was second to none and they acted with professionalism at all times. Thank you to Julian and team for the ongoing support and fantastic communication throughout the process. JNP would be our number one choice if we were to sell a property in the future.
Thank you.
A · 14 August 2024 · JNP Estate Agents Hazlemere
Agent replied · 16 March 2026
Thank you Angela! Julian and the team go the extra mile for their customers and will be thrilled with your review.
★★★★★ 5/5
TrustpilotMy experience with JNP agent (Lindsey)…was worth it 5 star
My experience with JNP agent (Lindsey) was always great. I couldn’t wish for better person to help me to communicate with tenants.
Anna · 12 August 2024 · JNP Estate Agents Hazlemere
Agent replied · 11 May 2026
Thank you for your review Anna! We're delighted that Lindsay's clear communication has helped you.
★★★★★ 5/5
TrustpilotLindsay dealt with my query very…
Lindsay dealt with my query very quickly and efficiently - couldn't have asked for better.
Mr · 9 August 2024 · JNP Estate Agents Hazlemere
Agent replied · 14 August 2024
Thank you James! We're so pleased that Lindsay was able to help you quickly and efficiently - she'll be delighted with your review.
★★★★★ 5/5
TrustpilotVery good and professional especially…
Very good and professional especially property manager Shabrha Mahmood very efficient with any issues we had. Dealt with it in a timely manner. One one the best property managers we had with Jnp.
Sobia · 9 August 2024 · JNP Estate Agents Hazlemere
Agent replied · 14 August 2024
Thank you Sobia! Shabrha will be over the moon with your review and we're delighted that she was able to help you in a timely and efficient manner.
★★★★★ 5/5
TrustpilotAlways a pleasure working with the team…
Always a pleasure working with the team at JNP Estate Agents, especially Zamauri in the office. Efficient and reliable responses, couldn't ask for more :)
Keay · 9 August 2024 · JNP Estate Agents Hazlemere
Agent replied · 14 August 2024
Thank you! We're so pleased to hear that Zamauri and the teams efficient and reliable responses have helped.
★★★★★ 5/5
TrustpilotSince Lindsay came on board so much…
Since Lindsay came on board so much more has happened in the last month than in the last 3 years. She’s on the job all the time keeps me informed. Spot on.
Nazli · 8 August 2024 · JNP Estate Agents Hazlemere
Agent replied · 14 August 2024
Thank you Nazli! We're thrilled that Lindsay's communication has improved your customer experience.
★★★★★ 5/5
TrustpilotLindsay Winters from JNP Lettings in…
Lindsay Winters from JNP Lettings in High Wycombe has been absolutely fantastic. She has a work ethic which is so hard to find these days & is by far the best contact at JNP that we've ever had. She is so pro active in sorting out problems & always keeps us informed of progress. I can't rate her highly enough. Many thanks for all you've done Lindsay!
S · 8 August 2024 · JNP Estate Agents Hazlemere
Agent replied · 14 August 2024
Thank you so much for your glowing review! We’re thrilled to hear that Lindsay has provided you with such outstanding service. Lindsay’s strong work ethic and proactive approach are qualities we deeply value, and it’s wonderful to know she made such a positive impact on your experience with JNP Lettings.
★★★★★ 5/5
TrustpilotAppreciation
I can explain how great the service here is, I would like to say a big thanks to Lindsay Winters a manager at JNP made the renting experience ten times better
Darnel · 6 August 2024 · JNP Estate Agents Hazlemere
Agent replied · 14 August 2024
Thank you so much for your wonderful feedback! We’re delighted to hear that Lindsay has made such a positive impact on your renting experience.
★★★★★ 5/5
GoogleWe recently bought a house through JNP, Hazlemere. Their service was second to none and they acted with professionalism at all times. Thank you to Julian and team for the ongoing support and fantastic communication throughout the process. JNP would be our number one choice if we were to sell a property in the future.
Thank you.
Angela · 31 July 2024 · JNP Estate Agents Hazlemere
Agent replied · 1 August 2024
Thank you Angela! Julian and the team go the extra mile for their customers and will be thrilled with your review.
★★★★★ 5/5
TrustpilotThis customer service was outstanding…
This customer service was outstanding and the property was exactly what I was looking for . I was so pleased with customer service I received.
Matt went above and beyond to help me find the perfect home .
I was very impressed with the quality of service provided .
Thanks again .
Jade
Matt
Jay · 12 July 2024 · JNP Estate Agents Hazlemere
Agent replied · 14 August 2024
Thank you so much for your kind words! We’re thrilled to hear that you found the perfect home and that Matt’s efforts exceeded your expectations. Providing outstanding customer service is our top priority, and we’re delighted that you were pleased with the experience.
★★★★★ 5/5
TrustpilotMy partner and I bought a house from…
My partner and I bought a house from JNP and also sold our flat and I must say I have had the best experience. The process was seemless. Janet and Lisa have been amazing throughout the whole process, keeping me update to date with everything and even when we came across some issues they were very hands on to ensure that we got our dream home. We have now completed and I would definitely use them again
Customer · 9 July 2024 · JNP Estate Agents Hazlemere
Agent replied · 14 August 2024
Thank you so much for sharing your experience! We’re thrilled to hear that we were able to make your experience of buying AND selling seamless. Janet and Lisa will be delighted to know that their dedication and hands-on approach made a positive impact, especially when navigating any issues that arose.
★★★★★ 1/5
TrustpilotCrooks
Liars, crooks, lazy con artists
They pumped up the price when there was no other bids,
They lied about the length of the flat lease (admitted it to me over the phone), when i asked their solicitors who i also employed to renegotiate) (I Know, I Know) they became hard to reach by email or phone... then a couple months down the line, they admitted they deliberately hadnt followed my instructions because they were happy... they are a disgrace, just want your money and they dont give a damn. Soulless greedy moneyhounds, cold hearted & don't give a monkeys. Date is approx a month- 6 weeks ago
BigSmoke · 17 June 2024 · JNP Estate Agents Hazlemere
Agent replied · 14 August 2024
Thank you for sharing your experience. We take allegations of dishonesty and poor service extremely seriously. Your experience is not reflective of the standards we strive to uphold - we would like to investigate this matter further to ensure that appropriate actions are taken. Please contact the branch you are referring to and ask to speak to the Branch Director so that we can address your concerns more thoroughly.
★★★★★ 5/5
View AgentsOutstanding - couldn’t fault JNP!
Thank you to all the staff at JNP! I have sold and purchased recently through JNP & thoroughly recommend. Mark Prior was fantastic from start to finish. Professional but warm and friendly which made everything easier to deal with. Nothing was ever too much trouble ever. Julian, Douglas, Jacqui, Emily, all of you were amazing too.
A huge THANK YOU to you all
Jodie 😀
Jodie · 26 May 2024 · JNP Estate Agents Hazlemere
★★★★★ 5/5
GoogleTiyana and Amy have been amazing at managing our recent house sale. Extremely responsive and efficient. They handled everything and gave great advice. I would recommend.
Hannah · 17 May 2024 · JNP Estate Agents Hazlemere
★★★★★ 5/5
GoogleI have been on the housing search for many months, I can throughly say the help and support I have received from this company has been amazing. Tiyana has been brilliant with the service she has provide and the help she has given, always very knowledgeable on properties and professional with all my enquiries. Compared to other estate agents this has been a pleasure.
John · 17 May 2024 · JNP Estate Agents Hazlemere
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
