Trusted Agent profile · Buckinghamshire
Verified
★★★★★
428 reviews across 4 offices and 3 platforms
The JNP Partnership has four offices, in Hazlemere, Stokenchurch, Great Missenden and Prestwood (Buckinghamshire). Together they have 428 reviews on three platforms, rated 4.7 out of 5 overall.
372
Reviews on Google
All 4 offices
3
Reviews on View Agents
All 4 offices
53
Reviews on Trustpilot
All 4 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The JNP Partnership's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for The JNP Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe have bought and sold a number of times with JNP Hazlemere. The staff go above and beyond to make the process as smooth as possible and are always very friendly.Their professionalism and experience shines through. We will never go anywhere else. Thank you Julian, Jacqui, Emily, Josh and team.
Thank you Nicky! The team will be delighted with your 5* review.
5/5
GoogleIt took a long time to sell. However, the lovely team pulled out all the stops to get the house sold. Highly recommend. Professional, timely and great service. Thank you
Thank you for your updated review Dorothy! While we understand the process took longer than expected, we’re so glad our team at Hazlemere were able to sell your property for you. Your recommendation means the world to us, and the team will be delighted to know that you found their service professional and timely.
5/5
GoogleWe are extremely grateful for all the hard work that your team put in on our behalf and have no hesitation in recommending JNP Hazlemere.
Thank you Steve! The team at Hazlemere will be delighted with your recommendation - they work extremely hard 7 days a week to provide 5* customer service so thank you for taking the time to leave a review.
5/5
GoogleHi. The team was always informative and responsive. They delivered what they promised and got us a good buyer. I am very happy and special mention to Nicky and Doug.
Thank you Mike! We're thrilled that the team at Hazlemere, especially Nicky and Doug, have been able to help you with the sale of your property.
5/5
GoogleWe have had a really positive experience with the team at JNP Hazlemere through a long and challenging house purchase. Nothing was too much for them and the team were always happy to help no matter what.
Thank you Lindsay! The team at Hazlemere consistently go above and beyond so will be thrilled with your review.
5/5
GoogleAt different times throughout the process of selling our late father's flat, my sister and I, as joint executors, spoke with Julian, Emily and the rest of the team at JNP Hazlemere. We found them a pleasure to deal with and, apart from our conversations, we very much appreciated the email updates after each viewing. Thank you all.
Thank you John. We're glad that Julian, Emily and the team were able to help you during a difficult time and that their attention to detail helped with the sale of your late father's property.
5/5
GoogleA brilliant service provided right from the initial meeting with Julian, through to completion of our sale. The whole team were a credit to the office and always went the extra mile especially when things were getting rather fraught. They were always professional and I wouldn't hesitate to highly recommend them.
Thank you Delia! We're thrilled that Julian and the team were able to help you with the sale of your property. They'll be so pleased with the recommendation and that they were able to help you especially when the sale was fraught.
5/5
GoogleExcellent service. Friendly and efficient from start to finish. Wouldn’t hesitate to recommend.
Thank you Donna! The team will be thrilled with your recommendation.
5/5
GoogleVery professional service. Helpful and knowledgeable staff who kept us updated throughout our house sale.
Thank you Sue! The team will be delighted with your 5* recommendation.
5/5
GoogleMark Prior has been very supportive through out the process overall the team was always on a call and responding very fast!! Highly recommend
Thank you Eva! We're so pleased that Mark and the team we provided you with 5* customer service - they'll so delighted with your recommendation.
5/5
GoogleWe’d had no luck in selling my Mum’s flat and then JNP took it on. A buyer was soon found and today we completed on the sale. They have all been so helpful throughout the whole process. Huge thanks to the whole team.
Thank you Dave. We're so pleased that the team at Hazlemere were able to help you sell your Mum's flat - they'll be delighted with your review.
5/5
GoogleJNP Hazlemere office have just sold my house and I cannot fault the care and attention I received from all the team. To find a friendly voice on the end of the phone is worth a great deal and they always were brilliant at updates, communication is everything.
Thank you Jan! We're delighted that the teams friendly and regular communication helped provide you with 5* service.
1/5
TrustpilotI can honestly say the worst customer…
I can honestly say the worst customer service I have ever experienced. I have been a Lettings client of the High Wycombe branch for about four years and have noticed a massive decline in service levels over the time. The communication is diabolical and they overcharge you either due to basic errors or hoping you won’t find out. Probably the worst part is they haven’t even responded to a direct complaint email for almost 2 weeks. I would stay clear of this business if you can help it.
Thank you for taking the time to share your feedback. We sincerely apologise for the disappointing experience you had with our Lettings branch. This is certainly not the standard of service we strive to provide. I understand that you liaised with Tracey Hickford, Lettings Director, in March and your complaint was resolved. Your feedback is invaluable in helping us improve, and we appreciate your patience as we made things right.
5/5
GoogleExcellent service. Friendly and efficient from start to finish. Wouldn’t hesitate to recommend.
Thank you Donna! The team will be thrilled with your recommendation.
5/5
TrustpilotFirst rate service
Over a certainly difficult selling process Sue Harper and her associates at this office (and on a regular interacting basis with Nick and Matt) provided a very professional and also personable service. Strong recommendation from me on driving forward for their client to seecompletion.
1/5
TrustpilotNot a very cohesive group
Not a very cohesive group - main problem is lack of communication. You have to keep chasing them unfortunately, and if don't...your request will receive no response. Poor service.
5/5
GoogleFull marks to Josh for his expertise - pricing, advertising and signing up the sale, which were achieved in no time at all, with no stress. Ditto Emily, handling the admin, and both for chasing and advising in what seemed to me the most …
Thank you for your review Anne. We're so pleased that Josh, Emily and the team were able to help you with the sale of your property - they'll be delighted with your recommendation of success!
5/5
GoogleAbsolutely fantastic team at JNP Hazlemere. From the first meeting with Julian to the day of completion, every aspect of the sale was dealt with with the utmost professionalism and care. Our parents had lived in their property for 52 years, …
Thank you for your review Yve. We're delighted that Julian, Josh and the team were able to help your parents sell their much loved home with such care and compassion.
5/5
GoogleGreat team at JNP Hazlemere. Very professional and very friendly, great communication throughout. I would certainly recommend them. Thanks Julian and the team, special thanks to Douglas who really looked after me and I believe the buyers. …
Thank you Peter! We're so pleased that the team at Hazlemere were able to help you with the sale of your property - Douglas will be thrilled with your recommendation.
5/5
GoogleJulian and his team at JNP Hazlemere are a credit to the profession. We have recently completed the sale of our property. The process from start to finish was carried out in a professional manner with regular communication and consultation. …
Thank you Andrew! Julian and the team have incredible commitment to their customers and they'll be delighted with your review and recommendation.
5/5
GoogleCouldn't recommend JNP enough. They weren't our estate agents but were responsible for the property we were purchasing. They were a case study in how our estate agents should have acted. Nicky was brilliant at pushing through the sale, …
Thank you Charlie! We're absolutely delighted that the team at Hazlemere, especially Nicky, were able to help you in purchasing your new home. The team really are passionate about helping both sellers and purchasers and we wish you many happy memories in your new home.
5/5
GoogleThe house we bought was listed with JNP and the service they provided throughout was outstanding. Nicky was awesome and kept in regular contact to provide updates or advice on timelines, even chasing our own agent & solicitor to keep things …
Thank you for your review Chloe! We're so pleased that Nicky and the team at Hazlemere provided an outstanding service. We wish you many happy memories in your new home.
5/5
GoogleI have used JNP in Hazlemere several times for selling my property, the whole team are amazing. From the beginning to end, Josh, Emily, Nicki, Doug, Julian, and all the other staff who I have dealt with have been professional throughout …
Thank you for your review Julie. We're so pleased that the whole team at Hazlemere were able to assist you with the sale of your property and support you through the difficult process. They'll be delighted with the recommendation.
5/5
GoogleBrilliant and professional service! Especially from Julien - thank you!
Thank you for your review Jennifer. We're so pleased that Julian and the team at Hazlemere provided you with such great service.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The JNP Partnership has 428 reviews across its four offices, rated 4.7 out of 5 overall: 372 on Google, 3 on View Agents, 53 on Trustpilot.
Hazlemere has the most, with 408 reviews rated 4.7 out of 5, followed by Stokenchurch with 15.
The four The JNP Partnership offices, by town:
Yes. In The Trusted Agent 2026 awards: The JNP Partnership, Hazlemere won Gold.
