Trusted Agent profile · Buckinghamshire
Verified
★★★★★
428 reviews across 4 offices and 3 platforms
The JNP Partnership has four offices, in Hazlemere, Stokenchurch, Great Missenden and Prestwood (Buckinghamshire). Together they have 428 reviews on three platforms, rated 4.7 out of 5 overall.
372
Reviews on Google
All 4 offices
3
Reviews on View Agents
All 4 offices
53
Reviews on Trustpilot
All 4 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The JNP Partnership's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for The JNP Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI have known JNP for a number of years, firstly on the lettings side and then when the time came on to sell the property on the sales side. They are a really great agency and work very hard to achieve the right result for their customers. Highly recommended.
Thank you for your review Phil. Both the Lettings and Sales teams will be thrilled with your recommendation.
5/5
GoogleIt has been 30+ years since we last moved house and we were apprehensive about this move. We didn't need to worry as were guided and supported by Julian and his great team at JNP throughout the process. This has made it so much easier for us to deal with. Thank you
Thank you for your review Mike. We're thrilled that Julian and the team at Hazlemere were able to guide you through the sale of your much loved house and wish you all the best in your new home.
5/5
GoogleJNP were very professional and supportive. Our property sold within days and the sale progressed well.We were always kept up to date with progress promptly. Big thanks to Joshua Hare who managed everything from valuation, marketing, sale to completion
Thank you for your review Julia - Joshua will be over the moon with your recommendation.
5/5
GoogleWe hadn't moved in 28 years but the JNP team were professional and helped with the roller coaster of moving home. From the initial visit with Josh and special thanks to Nicki who walked the extra mile.
Thank you for your review Linda. Moving after 28 years must have been an emotional experience - we're so pleased that Josh and Nicky were able to help you and we wish you all the best in your new home.
5/5
GoogleA tremendous team at JNP that handled our sale efficiently and effectively particularly when a hiccup in the buying process caused us to re market the property. Many thanks for your help in a trying time for property sales.
Thank you Alan. The team are Hazlemere are indeed tremendous and we're thrilled that they were able to help you sell your property and navigate the hiccups along the way.
5/5
GoogleI have used JNP in Hazlemere several times for selling my property, the whole team are amazing. From the beginning to end, Josh, Emily, Nicki, Doug, Julian, and all the other staff who I have dealt with have been professional throughout and supported me with an extremely difficult sale, keeping me up to date through the whole process. I cannot recommend the team enough - they are an outstanding estate agents.
Thank you for your review Julie. We're so pleased that the whole team at Hazlemere were able to assist you with the sale of your property and support you through the difficult process. They'll be delighted with the recommendation.
1/5
TrustpilotAvoid !!!!
I could write a very long review sharing with you the catalogue of incompetence we experienced as tenants in a property managed by JNP. However, I can summarise this & save you the agony of reading it all by saying this. Avoid JNP like the plague if you are a tenant or a landlord. All you need to know is that during our tenancy they showed an unprofessional bias towards our landlord. Even to the point that when it came to returning our deposit they supported him in his questionable claims to massive deductions against us. We went through the arbitration process - still with JNP acting on behalf of the landlord and 5 months later we finally have all of what was rightly ours reimbursed to us.
5/5
GoogleBrilliant and professional service! Especially from Julien - thank you!
Thank you for your review Jennifer. We're so pleased that Julian and the team at Hazlemere provided you with such great service.
1/5
TrustpilotBe prepared to go to small claims court
I rented a flat with JNP for 13 months and at the end of my tenancy, they completely ignored my requests for the deposit to be returned. Due to the radio silence I have had to raise a dispute with My Deposit and I will be taking them to a small claims court if they do not respond. The inventory check out report came back with minor wear and tear, so I do not believe there is any reason to withhold a significant amount. Regardless of this, I should expect some minor communication about the reason for withholding. Furthermore, I found it difficult to get major issues repaired in the house, such as a washing machine and oven and I was left 2 weeks without cooking facilities.
5/5
GoogleI can’t speak highly enough of the staff at JNP Hazlemere I mainly dealt with Joshua, who is the kindest genuine professional person you could ever meet, we had so many problems with our move and he went above and …
Thank you for your review Diana. We are delighted that Joshua's agency experience and problem solving helped you move. He'll be so pleased with the recommendation.
5/5
GoogleWell what can I say, if you need an estate agent you won’t get better. I was recommended Julian and very lucky I was. It wasn’t plain sailing but he went above and beyond to get everything over the line and worked harder than hard for both …
Thank you for your review Robert. We are thrilled that Julian's wealth of agency experience and knowledge, as well as his commitment to 5* customer service, has resulted in such a glowing recommendation.
5/5
GoogleJulian Almrott and the team at JNP, Hazlemere, provided excellent service from start to finish in the purchase of a new house for my parents. …
Thank you for your review Nicola. We're so pleased that Julian's professionalism and years of experience enabled your parents to buy their new home. Julian will be delighted with the recommendation.
5/5
GoogleIt’s our honour to say that our first time buyers experience was really great with JNP Hazlemere. Specially the star performer Julian remove all those hurdles from our process of purchasing property and make us so comfortable that the whole …
Thank you for your review Ramesh. We're delighted that Julian, Jacqui, Graeme and the team at Hazlemere were able to help you navigate through the process of buying your first home. They will be thrilled with the recommendation and we wish you much happiness in your new home.
5/5
GoogleJNP Hazlemere has done an excellent job for me on the sale of my flat. Throughout the process they have been friendly, helpful and have always responded promptly to any contacts that I have made with them. …
Thank you Malcolm. Julian and the team will be delighted with your review. Thank you for your recommendation and for using JNP twice - we look forward to welcoming you back if you move again.
5/5
GoogleI cant thank Nicky and the sales team enough at JNP, they have done an amazing job in both our sale and purchase. Unfortunately we had some complexities with the sale, and Nicky continually worked hard to keep all parties informed and …
Thank you for your review Chloe. We're so pleased that Nicky and the team were able to help you with both the sale and purchase of your home.
5/5
GoogleMassive thank you to Josh, Kyle, Emily and Nikki for such a smooth buying and selling experience! I found my dream house and then had a mad panic to sell mine so I could put an offer down. It took JNP Hazlemere less than 2 weeks from me …
Thank you for your review Louise. We're so pleased that the team at Hazlemere were able to help make your buying and selling experience so positive. We wish you many years of happiness in your new home.
5/5
GoogleJNP were excellent in assissting us purchase our first home, from a number of viewings (with Emily, Josh & Kyle) to eventually finding us our perfect home. Emily was then incredibly helpful during the purchase procedure, keeping us …
Thank you for your review Adam. We're so pleased that Emily, Josh and Kyle were able to help and we wish you many years of happiness in your first home.
5/5
GoogleI've got nothing but glowing words to say about JNP in Hazlemere. The whole team worked so hard and I honestly couldn't have asked for more. Special calls outs to Josh and Emily on the sales team who were on it from the minute I decided …
Thank you for your review Rachel. We're delighted that Josh, Emily, Nikki and Emma were able to help you sell your home and we wish you much happiness in your new life by the sea.
5/5
TrustpilotBest estate agent and property…
Best estate agent and property management company in the UK, I have never seen this kind of professional work and advice from JNP real estate in High Wycombe, saved my thousands of pounds, Excellent people and very knowledgeable staff, extremely pleased with them, I gave my all 82 properties to them for full management, 10/10*
1/5
TrustpilotVery poor communication
Very poor communication, was told buyer had pulled out and was not notified until I had to chase it. No commitment to sell, shocking Service no longer that local feel
1/5
TrustpilotCurrently in dispute trying to get…
Currently in dispute trying to get deposit back ,advise prospective tenants to photo and send in absolutely every tiny mark,limescale no matter how small or dirt however minimal or awkward to access at start of tenancy and have added to file because professional inventory company didn't fully show all of these things at start of tenancy and they will use very good photography to charge you at end of tenancy .JNP will try to get you to pay for professional cleaning even when it's not required . I can back this review up with examples so it should not be censored. They also tell me that if I don't agree to their costs it would take me at least 3 months to get it sorted and that landlord agreement for professional clean signed a couple of weeks before law changed still holds although I believe it was retrospectively made illegal in 2020.
5/5
GoogleJNP have been very helpful, communicating regular updates throughout the sale process and with expert knowledge of the area. Highly recommend!PositiveResponsiveness, Professionalism
Thank you for your review Nicole. The team will be thrilled with your recommendation.
5/5
GoogleWe recently viewed a property through this branch. Abi arrived punctually and was well prepared for the view. She has given good information about the house. After the viewing, she followed up promptly and even though we intended not to give an offer to the viewed property, she is helpful in recommending some surveying and conveyancing service to help us proceed with our purchase of another property. Her email feedback is always quick.
Thanks for your feedback Kiu
5/5
GoogleWe were really happy with the service provided by Charlee during the initial stages of our house purchase. Charlee was always very welcoming and friendly and responded to any questions we had very quickly. As first time buyers this process seemed a bit daunting but Charlee was really helpful in guiding and advising us which was both very helpful and very much appreciated!
Great to hear your feedback
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The JNP Partnership has 428 reviews across its four offices, rated 4.7 out of 5 overall: 372 on Google, 3 on View Agents, 53 on Trustpilot.
Hazlemere has the most, with 408 reviews rated 4.7 out of 5, followed by Stokenchurch with 15.
The four The JNP Partnership offices, by town:
Yes. In The Trusted Agent 2026 awards: The JNP Partnership, Hazlemere won Gold.
