Trusted Agent profile · Buckinghamshire
Verified
★★★★★
428 reviews across 4 offices and 3 platforms
The JNP Partnership has four offices, in Hazlemere, Stokenchurch, Great Missenden and Prestwood (Buckinghamshire). Together they have 428 reviews on three platforms, rated 4.7 out of 5 overall.
372
Reviews on Google
All 4 offices
3
Reviews on View Agents
All 4 offices
53
Reviews on Trustpilot
All 4 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The JNP Partnership's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for The JNP Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI would recommend JNP Hazelmere time & time again. All of the staff were extremely informative throughout our whole sale process. They worked with us closely to find us the right buyers to achieve the sale we …
Thank you Tash! It really is a team effort from the first phone call booking the valuation through to completion. Thank you for choosing JNP.
5/5
GoogleJNP sold our house recently. I wanted to write this review in praise of them. They were wonderful throughout. Professional and friendly. I was really impressed at Mark Prior. He is incredibly caring and helpful. What also makes him stand …
Thank you Sophia! Mark is passionate about customer service and will be thrilled with your recommendation.
5/5
GoogleWe purchased our new house through JNP. They were fantastic throughout, from viewings right through to collecting the keys. Nicky is a great sales chaser, she was constantly providing updates and even offered to find a removal company if …
Thank you Mark! It really is a team effort from the first phone call through to moving day and the team will be delighted with your recommendation.
5/5
GoogleWhat a great team it was to work with! Whilst I was the purchaser (not their client), I was treated with equal respect and received exceptional service from Emily Maslen throughout - nothing was ever too much trouble. She was always well …
Thank you Vian! We strive to provide all our customers with 5* service and Emily, Douglas and Mark will be thrilled that you took the time to write your recommendation. Wishing you many happy memories in your new home.
5/5
GoogleI would highly recommend using JNP to sell your property. They gave huge support through a very difficult time in letting our family home, of 60 years, go. Douglas was very patient and understanding with me and I never felt pushed to make …
Thank you for your review Sharon. Selling a home isn't always something to celebrate and we're glad that Douglas and the team were able to support you through this emotional time.
5/5
GoogleWe have been selling & buying a house through JNP, with two of their local branches and cannot fault their service or customer care. Emily Maslen has been our main contact for Hazlemere, and she has been considerate, kind and dedicated to …
Thank you so much for your wonderful feedback Katy! We’re thrilled to hear that your experience with two of our branches was so positive. Emily will be over the moon that you've recognised her dedication to customer service, thank you.
5/5
GoogleThank you JNP, Hazlemere - you have been FANTASTIC!! They say that moving home is one of the most stressful things you can do in life …
Thank you Jodie! What a super review - the team will be delighted and we're so pleased that Mark's genuine passion for property and his caring nature helped you with both your sale and purchase. Wishing you many happy memories in your new home.
5/5
GoogleThank you to the team at JNP Hazlemere for helping us with our purchase, we had the pleasure of meeting and being shown a number of properties by Douglas who was always friendly to both us and our children. Douglas and the team were helpful …
Thank you Nicola and Ashley! Douglas and the team will be delighted with your review and we hope you enjoy many fun family times in your new home.
5/5
GoogleMy wife and I recently purchased a property through JNP Estate Agents Hazlemere, and we couldn't be more pleased with the experience. From start to finish, the team demonstrated professionalism and genuine care for our needs. …
Thank you Shahbaz! The team will be thrilled with your recommendation and we're delighted that you recognised their genuine passion for property and people. Wishing you many happy memories in your new home!
5/5
GoogleMoving house at the same time as retiring has been a huge change and challenge and JNP have been a great support from the word go. I chose JNP having met Julian, and my case was taken on by Mark Prior who has been outstanding - caring, …
Thank you Alison! We were delighted to be able to help at such an important life stage. We are so pleased that Mark, Julian and the team were able to support you through this big change.
5/5
GoogleI would happily recommend JNP to anyone selling in Hazlemere. The team worked really hard from start to finish to achieve our sale.
Thank you so much for your recommendation Alison! We’re thrilled to hear that the team at Hazlemere worked hard to support you throughout the entire process to achieve the sale of your property. The team will be delighted with your 5* review.
4/5
GoogleSale of house all went smoothly with JNP Hazlemere Mark Prior was always keeping you updated as was the rest of the team 👍 would recommend JNP. Thankyou. …
Thank you Lorraine! Mark and the team will be delighted with your recommendation.
5/5
GoogleI am amazed by the service and professionalism I received from JNP when selling my house recently. The staff were very supportive and pulled out all the stops. It was marketed very quickly and within a week was sold subject to paperwork. From start to finished within less than 3 months. Brilliant well done the team and thank you.
Thank you so much for your fantastic feedback! We’re delighted to hear that you had such a positive experience with JNP. It’s great to know that our team’s support and dedication made a difference in your house sale.
4/5
GoogleRating only, no written review.
Thank you for your review Jason.
1/5
TrustpilotCrooks
Crooks. As others have said - be prepared to go to court or at least DPS. Landlord tried to reclaim an unreasonable amount of the deposit (almost all of it) due to damages that were the landlord's responsibility and blemishes that were already present upon the start of the tenancy. Throughout, JNP were unhelpful - very rarely responding to reported damage. I would constantly have to chase JNP to get anything done. Be particularly cautious renting from JNP in High Wycombe. They backed up the landlord to the end (who is a known criminal). Luckily DPS are ethical and I got almost my entire deposit back. I would not recommend anyone to rent with JNP in High Wycombe, or to rent any properly owned by Ludlow Land, or the building Liverpool Victoria House. Extremely unethical practice, relying on beaten down and tired tenants to not fight their ridiculous claims.
Thank you for your review James. We’re sorry to hear that you have not been satisfied with the service you have received from us. I believe you have subsequently spoken to Ella Thornton, Senior Asset Manager, regarding your complaint. With regards to your deposit, the Landlord has strictly followed the arbitration process set by the deposit protection scheme.
5/5
TrustpilotLindsay has been really helpful to me…
Lindsay has been really helpful to me throughout! She is a lovely person.
Thank you Priyanjita! We're so pleased that Lindsay has been able to help you and she'll be delighted with your review.
5/5
GoogleI just want to say how professional and engaged Alex was in putting my house on the market. He was patient , gave great advice and insight into the current housing market. Super professional approach all round. Mike McC
Hello Mike, thank you for the lovely five star review. Alex is a great agent and always looking have our client's best interest at heart. Please do stay in touch and let us know when you are ready to move. Best regards, John (Director)
5/5
GoogleA refreshing estate agent experience! Sold 2 properties recently through B&B and found the team to be friendly, polite, professional, proactive and thorough with communication and support. Special thanks to John & Madison for their support. Will definitely use again!
Hi Lyndsey, thank you very much for the great 5 star review. We always appreciate returning clients. You have described our business ethics down to a tee and glad we met your expectations. Thank you again Lyndsey. Best regards, John Bouwer (Director).
5/5
GoogleThis should be counted as an upper 5 star review. Within the chain, there was a combination of anxious people with crazy demands and people who could only act at a slow pace. Despite this all being covered by multiple agents, Alex in particular had the local knowledge and connections to keep the entire chain on course. I can say that without him, the whole thing would likely have fallen through and he worked really hard to keep this all going through to completion. Alex is a good example of why you need a great estate agent - would wholeheartedly recommend!
Dear James, thank you very much for the lovely upper 5 star review! Buying and selling can be super stressful but very happy to hear that you were looked after by the very experienced Alex. We hope you settle into your lovely home but please do not hesitate to let us know if there is anything we can help with. Best regards, John Bouwer (Director)
5/5
GoogleSarah has been an absolute Godsend over the last 3 months and has been incredibly supportive. She has ensured that we are always in the picture and reassured us whilst we have had a lot going on elsewhere. Thank you so much! Would always recommend as Sarah and the whole team are very professional and invested in their clients.
Hi Charlotte, thank you for the 5 star review , Sarah really appreciates it and she loved working with you to get this fruitful outcome. We wish you the very best in your lovely new home and please do not hesitate to get in touch if you need anything. Best regards, John Bouwer (Director)
5/5
GoogleWe had a challenging transaction, but Alex was tenacious throughout. If you’re looking for a deal maker then look no further.
Hi Charles, thank you for the lovely five star review, Alex is a super estate agent and one will always be in good hands but him involved. We wish you the very best in your lovely new home. Kind regards John Bouwer (Director).
5/5
GoogleRating only, no written review.
Hi Jack, thank you for the lovely 5 star review. Best regards, John Bouwer (Director).
5/5
GoogleAlex has been helpful and supportive throughout my purchase, whilst fairly representing the seller. I would highly recommend
Hi Jeanne, thank you for lovely 5 star review along with your comments. You were the perfect buyer for this perfect homes. A bulk of our business comes from recommendations which we always appreciate. We wish you all the best in your lovely new home and please do not hesitate to let us know if you need anything at all. Best regards, John Bouwer (Director).
5/5
GoogleI have had an excellent experience with the letting team at Breckon and can recommend them highly.
Hi Gajan, thank you very much for the 5 star review. We would be happy to assist with any future sales or lettings properties that you might need help with. Best regards, John Bouwer (Director).
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The JNP Partnership has 428 reviews across its four offices, rated 4.7 out of 5 overall: 372 on Google, 3 on View Agents, 53 on Trustpilot.
Hazlemere has the most, with 408 reviews rated 4.7 out of 5, followed by Stokenchurch with 15.
The four The JNP Partnership offices, by town:
Yes. In The Trusted Agent 2026 awards: The JNP Partnership, Hazlemere won Gold.
