Trusted Agent profile

Tatlers estate agents in London

4.7

★★★★★ Excellent

150 reviews across 3 offices and 3 platforms

Tatlers has three offices, all in London. Together they have 150 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

120

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

29

Reviews on Trustpilot

Business-wide

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Our offices

Tatlers's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Tatlers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Tatlers office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Much recommended

Michael and Tatlers Muswell Hill were highly professional and effective at every stage of the buying process.

Alan · 11 January 2024 · Tatlers London (11 Fortis Green)

5/5

Trustpilot

Very helpful staff!

I spoke with a lovely man who then put me through to Michael, both were extremely pleasant and Michael went above and beyond to answer my query. Thank you Tatlers, brilliant service!

Alice · 4 January 2024 · Tatlers London (11 Fortis Green)

1/5

Trustpilot

Dreadful experience- Lettings

Lettings, Muswell Hill branch. The worst customer service I have experienced. Lettings agent mixed up newly built property address on the contract, when I pointed out, he convinced and reassured me all is correct. 6 months later the guy is still around, no consequences or accountability for mistakes. I don’t believe they even apologised. My neighbour and I are still receiving each other’s mail and trying to sort it out with water and energy companies. The agent responds with one-liner emails, no greetings or other common sense phrases polite people use in conversations. Grateful it is not them who are actually managing the property. Absolutely dreadful experience.

Olga · 12 September 2023 · Tatlers London (11 Fortis Green)

5/5

Trustpilot

We used Tatlers in Muswell Hill to sell…

We used Tatlers in Muswell Hill to sell our property and they did not let us down. From start to finish, the team was amazing. Helpful, transparent, communicative, honest and hard working. We are so grateful to Hakan, Francesca, Daniel, Marco and Michael - thank you for making a rather stressful time, so much easier to handle. Lena and Andrew

Copley · 10 September 2023 · Tatlers London (11 Fortis Green)

1/5

Google

Had to chase them up for a valuation after being made to wait. Then got a one line email response with their sale valuation figure. Very lazy and not what I asked for or expected.

Phil · 16 June 2023 · Tatlers London (15 Broadway Parade)

Agent replied · 15 June 2024

Dear Phil, We are sorry to read this. We have checked out system and do not recall your details or any contact with you. Please kindly get in touch with our office on 0208 341 4050 and we will be happy to explore this further. Regards Tatlers Crouch End

1/5

Google

Had to chase them up for a valuation after being made to wait. Then got a one line email response with their sale valuation figure. Very lazy and not what I asked for or expected.

P · 16 April 2023 · Tatlers London (15 Broadway Parade)

Agent replied · 16 April 2026

Dear Phil, We are sorry to read this. We have checked out system and do not recall your details or any contact with you. Please kindly get in touch with our office on 0208 … More

5/5

Google

Vimal and the team have been brilliant and supportive on my not so easy journey to sell. They always had my best interests at heart and never gave up to get me a buyer

Samantha · 16 April 2023 · Tatlers London (15 Broadway Parade)

5/5

Google

We had a brilliant experience with Vimal at Tatlers. He was very proactive and able to secure multiple viewings at a very challenging time in the market. Vimal kept in close contact with us, and liaises very well with potential buyers and …

Laura · 16 April 2023 · Tatlers London (15 Broadway Parade)

5/5

Trustpilot

I highly recommend Tatlers in Muswell…

I highly recommend Tatlers in Muswell Hill. The agents were both supportive and attentive. They took me through the whole process of selling my house. I could not have expected better service, and I can’t thank them enough!

Bea · 28 March 2023 · Tatlers London (11 Fortis Green)

5/5

Trustpilot

Great bespoke estate agency

Great bespoke estate agency. Excellent advice on selling and renting our properties. Honest, open and great service. Would highly recommend. We used both Muswell Hill and East Finchley branches.

London · 23 February 2023 · Tatlers London (11 Fortis Green)

4/5

Trustpilot

Tatlers Muswell Hill - Michael Luckhurst

Our experience buying a property through Tatlers Muswell Hill was generally very good. Michael Luckhurst particularly was brilliant: straightforward, responsive and really pleasant to deal with. Would definitely recommend Tatlers - but especially Michael.

MimH · 18 June 2022 · Tatlers London (11 Fortis Green)

1/5

Google

Worse experience! They're a scam! very unprofessional and you are the one to chase up absolutely everything.NegativeQuality

Blue · 16 June 2022 · Tatlers London (15 Broadway Parade)

5/5

Google

We received a very good professional service from Tatlers, they chased up solicitors and third parties in a timely manner to get our sale completed.PositiveResponsiveness, Quality, Professionalism, Value

London · 16 June 2022 · Tatlers London (15 Broadway Parade)

5/5

Google

Diellza was helpful and efficient without putting any undue pressure on us as first time buyers. Recommend her and the Tatlers team.

Emma · 16 June 2022 · Tatlers London (15 Broadway Parade)

5/5

Google

Tatlers in Crouch End sold our 4 bedroom house and were brilliant throughout the whole process - from valuation to completion Vimal and Diellza couldn't have been more helpful. They even navigated getting tricky paperwork out of Haringey council. Always available on the phone, always honest and always lovely to deal with. Thank you!!!PositiveResponsiveness, Quality, Professionalism, Value

Anna · 16 June 2022 · Tatlers London (15 Broadway Parade)

5/5

Trustpilot

Tatlers in East Finchley, Big Thumbs Up

Tatlers in East Finchley, led by Stephen Hyde handled my sale very skilfully and communicated very professionally and thoroughly. I'd highly recommend them.

DavidC · 19 May 2022 · Tatlers London (11 Fortis Green)

5/5

Google

Vimal & Marcus helped ease dealing with the sale of my property - they were unfazed by solicitors who seemed to enjoy slowing the process continually and definitely earned their commission! Thank you!

Becci · 16 April 2022 · Tatlers London (15 Broadway Parade)

1/5

Trustpilot

Tatlers Lettings Management

Based on my experience of their lettings management, I would strongly recommend looking elsewhere. No idea whether the sales side of their business is similar...

GB · 11 January 2022 · Tatlers London (11 Fortis Green)

5/5

Trustpilot

Michael Luckhurst at Tatlers in Muswell Hill was professional and friendly

We had a clear idea about where we wanted to live and had even identified our preferred road, so I contacted Tatlers Estate Agents in Muswell Hill because they have a very good reputation in the area. Before making an offer, I spoke to Michael Luckhurst from Tatlers who kindly gave me more information about the local property market and lots of helpful advice about how to position ourselves so that we had the best chance of securing a property. When a property came up, we rushed to put in an offer, which was accepted. Recognising that we were first-time buyers, Michael was on hand to answer questions and give us really valuable advice. Throughout the process he was very professional and friendly. He was in regular contact with us and went out of his way us to ensure that the sale went smoothly, including making himself available when he was on annual leave. He made what could have been a very stressful process much easier. I would highly recommend Michael and Tatlers. We will definitely employ their services if we decide to sell.

Aisha · 19 November 2021 · Tatlers London (11 Fortis Green)

1/5

Trustpilot

Old fashioned business offering poor service

We have been renting our house through Tatlers for about five years. In the earlier years there was little going on with the house and we had easy tenants, so all was good. During lockdown in 2020, they marketed the property again as the previous family moved out after just 7 months. They found us a tenant that we thought would move in. Turned out the person didn’t pass the reference checks and Tatlers failed to take a holding deposit while they reference checked (which contradicted what they told us). This resulted in wasting time and money. The Tatlers agent literally lied about the viability of this new potential tenant. After considerable negotiation, Tatlers eventually reduced their commission to reflect the mistake. They then found another family to move in to our house. The agent over promised the incoming tenants several things which we had no intention of buying, eg new oven, new fridge/freezer, money on the garden... The same agent then left mid way through the move in process, which caused lots of confusion and frustration. We were told by the inventory company that these tenants are “a total nightmare, can’t believe Tatlers suggested them, they have a bad reputation around here”. We have had so many issues since then. We spent over £25k on the property and still the new tenants were dissatisfied. Maybe unreasonable tenants but also a reflection of an agency that does not broker effectively between landlord and tenant. Just terrible at managing expectations all round. Tatlers lettings team have added no value at all, they are never proactive in the way they manage the property, poor at returning calls, use excuses to cover up poor communication and as such I would never recommend them to anyone. We rent a 7 bedroom house, so the commission they receive is significant. I would have opted to do it myself but we live in another country and timezone, so that was never an option. I rent another property in Central London and have a completely different experience with them - Lavanda.

Klouise · 13 September 2021 · Tatlers London (11 Fortis Green)

5/5

Google

Diellza and the team at Tatlers Crouch End were incredibly responsive and supportive throughout our purchase. We were part of a chain with 6 other sales and Diellza took it upon herself to manage the other agents and conveyancers in the chain to make sure it all got over the line. She was always happy to go above and beyond the usual scope of her role and was a pleasure to deal with at every turn. Thanks, Diellza!PositiveResponsiveness, Professionalism

Charlie · 28 August 2021 · Tatlers London (15 Broadway Parade)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Tatlers

Which Tatlers office has the most reviews?

London (15 Broadway Parade) has the most, with 149 reviews rated 4.7 out of 5, followed by London (288 Muswell Hill Broadway) with 29.

Where are the Tatlers offices?

The three Tatlers offices, by town:

Has Tatlers won any awards?

Yes. In The Trusted Agent 2026 awards: Tatlers, London won Trusted Agent.

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