Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMichael Luckhurst at Tatlers in Muswell Hill was professional and friendly
We had a clear idea about where we wanted to live and had even identified our preferred road, so I contacted Tatlers Estate Agents in Muswell Hill because they have a very good reputation in the area. Before making an offer, I spoke to Michael Luckhurst from Tatlers who kindly gave me more information about the local property market and lots of helpful advice about how to position ourselves so that we had the best chance of securing a property. When a property came up, we rushed to put in an offer, which was accepted. Recognising that we were first-time buyers, Michael was on hand to answer questions and give us really valuable advice. Throughout the process he was very professional and friendly. He was in regular contact with us and went out of his way us to ensure that the sale went smoothly, including making himself available when he was on annual leave. He made what could have been a very stressful process much easier. I would highly recommend Michael and Tatlers. We will definitely employ their services if we decide to sell.
Aisha · 19 November 2021
★★★★★ 5/5
TrustpilotI thoroughly recommend Tatlers Muswell…
I thoroughly recommend Tatlers Muswell Hill. Marco was our sales person and he was supportive communicative and made the whole selling process as stress free as possible.
Monica · 1 April 2025
★★★★★ 5/5
TrustpilotGreat service very professional.
We had a very good experience with Michael of Tatlers at Muswell hill. Good service, well organised and very helpful. Tatlers definitely has my recommendation.
Family · 2 July 2026
★★★★★ 1/5
TrustpilotI tried to arrange a viewing with…
I tried to arrange a viewing with Tatlers and the communication was extremely poor. They promised call backs that never happened, and emails were left unanswered. It became clear that I was putting in more effort to move things forward than they were.
Sinem · 2 November 2025
★★★★★ 5/5
TrustpilotAnother great service from Eve at…
Another great service from Eve at Tatlers Muswell Hill, who has managed the electrical & gas safety certificates for my flat.
Danny · 2 March 2026
★★★★★ 1/5
TrustpilotVery disappointing experience overall
Very disappointing experience overall. The service felt careless and inconsistent from the beginning. Communication was slow, unprofessional and constantly unreliable. I shouldn’t have to chase people this much just to get basic answers.
Elvira · 2 November 2025
★★★★★ 5/5
TrustpilotVery helpful staff!
I spoke with a lovely man who then put me through to Michael, both were extremely pleasant and Michael went above and beyond to answer my query. Thank you Tatlers, brilliant service!
Alice · 4 January 2024
★★★★★ 5/5
TrustpilotMichael was very helpful and managed us…
Michael was very helpful and managed us though the process - recommended.
J.G · 19 September 2024
★★★★★ 5/5
TrustpilotThank you Eve for a great job as our…
Thank you Eve for a great job as our Tatlers property manager, fast, clear, professional
Customer · 1 May 2024
★★★★★ 5/5
TrustpilotMuch recommended
Michael and Tatlers Muswell Hill were highly professional and effective at every stage of the buying process.
Alan · 11 January 2024
★★★★★ 4/5
TrustpilotTatlers Muswell Hill - Michael Luckhurst
Our experience buying a property through Tatlers Muswell Hill was generally very good. Michael Luckhurst particularly was brilliant: straightforward, responsive and really pleasant to deal with. Would definitely recommend Tatlers - but especially Michael.
MimH · 18 June 2022
★★★★★ 5/5
TrustpilotWe sold through the Muswell Hill…
We sold through the Muswell Hill branch. The staff are very professional and are honest. They don't inflate the prices and leave you with unrealistic expectations. When we lost our first buyer, they came up with an ingenious solution so that we could stay on the chain while we found a new buyer.
Kate · 10 April 2024
★★★★★ 1/5
TrustpilotOld fashioned business offering poor service
We have been renting our house through Tatlers for about five years. In the earlier years there was little going on with the house and we had easy tenants, so all was good. During lockdown in 2020, they marketed the property again as the previous family moved out after just 7 months. They found us a tenant that we thought would move in. Turned out the person didn’t pass the reference checks and Tatlers failed to take a holding deposit while they reference checked (which contradicted what they told us). This resulted in wasting time and money. The Tatlers agent literally lied about the viability of this new potential tenant. After considerable negotiation, Tatlers eventually reduced their commission to reflect the mistake. They then found another family to move in to our house. The agent over promised the incoming tenants several things which we had no intention of buying, eg new oven, new fridge/freezer, money on the garden... The same agent then left mid way through the move in process, which caused lots of confusion and frustration. We were told by the inventory company that these tenants are “a total nightmare, can’t believe Tatlers suggested them, they have a bad reputation around here”. We have had so many issues since then. We spent over £25k on the property and still the new tenants were dissatisfied. Maybe unreasonable tenants but also a reflection of an agency that does not broker effectively between landlord and tenant. Just terrible at managing expectations all round.
Klouise · 13 September 2021
★★★★★ 5/5
TrustpilotWe used Tatlers in Muswell Hill to sell…
We used Tatlers in Muswell Hill to sell our property and they did not let us down. From start to finish, the team was amazing. Helpful, transparent, communicative, honest and hard working. We are so grateful to Hakan, Francesca, Daniel, Marco and Michael - thank you for making a rather stressful time, so much easier to handle. Lena and Andrew
Copley · 10 September 2023
★★★★★ 5/5
TrustpilotTatlers has always helped us with the management of our property
Tatlers has always helped us with the management of our flat. We live abroad and it is very nice to know that someone is there to take care of our property and attend our tenants wishes.
Alex · 7 May 2024
★★★★★ 5/5
TrustpilotDaniel Ruszel of the Muswell Hill N 10…
Daniel Ruszel of the Muswell Hill N 10 branch was most efficient professional and helpful throughout
Sonia · 7 January 2025
★★★★★ 5/5
TrustpilotGreat teamwork, communication and support to achieve a good sale
We've used Tatlers in the past and they helped us throughout the sale and purchase of our last move. Tatlers recently sold our house at a very good price and communication was good throughout, and we had a buyer within three weeks. The Tatlers team got involved and kept us informed every step of the way. We would certainly recommend them.
A · 11 December 2020
★★★★★ 5/5
FacebookClaudia Basciu was great and made it really easy for us to move in. 😬
Vladimir · 17 March 2020
★★★★★ 5/5
TrustpilotI highly recommend Tatlers in Muswell…
I highly recommend Tatlers in Muswell Hill. The agents were both supportive and attentive. They took me through the whole process of selling my house. I could not have expected better service, and I can’t thank them enough!
Bea · 28 March 2023
★★★★★ 5/5
TrustpilotGreat experience with a house purchase through Tatlers.
Great experience with a house purchase through Tatlers. Very good and proactive at showing places in the first instance (Daniel), and incredibly supportive and helpful through the lengthy and difficult process of getting everything lined up with the lenders, solicitors, sellers, etc. (Marco). I have no doubt who I'll be turning to if I ever decide to sell.
Star · 8 April 2018
★★★★★ 5/5
TrustpilotEve and everyone at Tatlers are so…
Eve and everyone at Tatlers are so efficient to work with and are a lovely team!
Suzi · 10 April 2024
★★★★★ 5/5
TrustpilotGreat bespoke estate agency
Great bespoke estate agency. Excellent advice on selling and renting our properties. Honest, open and great service. Would highly recommend. We used both Muswell Hill and East Finchley branches.
London · 23 February 2023
★★★★★ 5/5
Trustpilotvery happy with the service provided by…
very happy with the service provided by Tatlers
Customer · 6 May 2024
★★★★★ 5/5
TrustpilotTatlers in East Finchley, Big Thumbs Up
Tatlers in East Finchley, led by Stephen Hyde handled my sale very skilfully and communicated very professionally and thoroughly. I'd highly recommend them.
DavidC · 19 May 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
