5/5
Man, when I say customers service is key, Mix definitely exceeds all expectations! If anyone needs any recommendations or advise, Mix is always keen to assist.

Trusted Agent profile Β· Surrey
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6,739 reviews across 9 offices and 4 platforms
Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,739 reviews on four platforms, rated 4.6 out of 5 overall.
5,288
Reviews on Google
All 9 offices
398
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 9 offices
1,051
Reviews on Trustpilot
Business-wide
Streets Ahead's nine offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Man, when I say customers service is key, Mix definitely exceeds all expectations! If anyone needs any recommendations or advise, Mix is always keen to assist.
5/5
Had a fantastic service with Thuki. Heβs been a great help with me for understanding the renting market and helping me find the right property. Would absolutely recommend anyone in need of a hand.
Dear James, Thank you for leaving us a 5* review! β¦ More
5/5
This estate agent is one of the best thanks to colleagues like Thuki. His effort and communication is impeccable and am grateful to be looked after by a team like Streets ahead.
Dear Harvey, Thank you for leaving us a 5* review. β¦ More
5/5
Gary and the team were super efficient and worked really hard on my behalf to ensure the best outcome on my property sale. Fantastic job!!
Hi, Murray. Your feedback is highly appreciated. Thank you for the review!
5/5
From the first meeting with the highly knowledgeable, experienced and perceptive, Gary, to the smooth, stress-free sale of my house, I couldn't have asked for more. I would strongly recommend the professional and personalised services offered by the team at Possible.
Hi, Pauline. Thank you so much for leaving us a stellar review!
5/5
Thank you to the Possible team for the fantastic service we received. Our initial appointment with Laura was brilliant and everything was fully explained and made us feel so relaxed from the start. The team kept us updated β¦
Hi, Mariea. We are thrilled to learn that you had a positive experience with us!
5/5
Highly recommend Possible, they helped us with the sale of our cottage in the Carse. Gary and the rest of the team were always available and ready to assist us, from the first visit to the completion of the sale. We always felt very well β¦
Hi, Fernando. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
After having our property on the market with another local estate agent for over a year with no success, we reached out to Possible. Thanks to their expertise and knowledge, we finally got the result we were hoping for. β¦
Hi, Jennifer. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
Mr Bammi guided me through the whole process and was clear about what to expect from the beginning. Highly recommended area and estate agent π π β¦
Thank you sir, I love seeing my clients begin the next leg of their journey, wishing you and your family the best π β¦
5/5
Sam was very helpful and attentive throughout the buying process. He was always available to contact and a pleasure to deal with.
Hi James Mcmorran! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team
5/5
Wasnβt able to get the property I wanted but never have I been served with so much respect. Thank you Leon for trying your best. A CLASS SERVICE
Hello, Thank you so much for your kind words. While itβs unfortunate the property β¦ More
5/5
Leon was really good and communicative with the property, he helped me with showing the ins and outs and I couldnβt be more happier. I Was very satisfied with the way he presented himself
Dear Devran, Thank you for your kind words about Leon! We're so pleased to hear that he was β¦ More
1/5
Avoid this agency at all costs. I paid a Β£461.53 holding deposit to Streets Ahead to secure a rental property and was assured by the agent that referencing came back fine on WhatsApp and that I should give my notice. Based on this, I gave notice on my current home. She then came back stating that my housing reference came back that I had one late payment in 4 years so I have a conditional offer (not failed), and they changed the terms of the agreement, suddenly demanding 3, 6 monthsβ rent upfront and a guarantor, which were never discussed beforehand - as well as security deposit. This would have been Β£8.5k minimum to be paid. This was not something we could afford and felt like a drastic change in terms. When I shared this was an issue they then said they could do flatfair for us to waiver the security deposit - I had asked about flatfair the previous Sunday and was told it wasn't available. When I was no longer able to proceed under these revised terms, they refused to refund my holding deposit and wrongly claimed the Tenant Fees Act 2019 does not apply to holding deposits, which is simply false. Their communication was inconsistent, unprofessional, and misleading throughout. This experience has left me at risk of being without a home. I would not recommend Streets Ahead to anyone looking for transparency, professionalism, or ethical practice. And only because I don't believe in pulling down young women I will hold out on sharing the agents full name.
5/5
Hi, Janice Freeman showed me round 3 properties today, she was so kind and helpful. I'm so pleased my 1st time looking at properties to rent was with someone like her. Thanks Janice. β¨
5/5
Rating only, no written review.
5/5
We canβt thank Alex enough for his incredible support and efficiency after we experienced water damage in January. From the moment we reported the issue, he took charge, ensuring that everything was handled as quickly and smoothly as possible. He coordinated electricians, carpet installers, and other professionals to get our home back to normal in record time. He even arranged for the removal of a damaged sofa after two years (the landlady previously refused to remove it). Alexβs professionalism, responsiveness, and dedication made a difficult situation so much easier to deal with. We truly appreciate his efforts!
5/5
Rating only, no written review.
5/5
We couldnβt be happier in our house! The move-in process was seamless, and Katie Sleightholm has been incredibly supportive every step of the way. We absolutely love the house, and Katie is always quick to respond whenever we need anything.
5/5
Lily is always helpful, friendly, and professional. She responds quickly and makes everything easy. Nothing is ever too much trouble for her. Thanks!
Thanks Natashaπ β¦
5/5
Katie does a great job looking after my two properties. She is quick to deal with issues and to contact me with solutions.
Thanks Patricia
5/5
Rating only, no written review.
Thanks!
5/5
Great lettings agency, always eager to help and fast replies from our friendly property manager Teddy!
Thanks Mollie, glad to help!!π β¦
5/5
Would 100% recommend Mannings, weβve been tenants in our property for almost 6 years and never had an issue. The rare problems that have occurred have been dealt with professionally and quickly with fantastic communication.
Thanks Becca, wishing you the best!π β¦
5/5
I have been very impressed with my experience with the home club so far. As someone who was initially nervous to enter the rental world as a landlord, Rachel was very professional whilst also putting my mind at ease and was very β¦
Thank you so much for your review, we are so glad we could ease your initial concerns and hopefully find some lovely tenants for your home. β¦ More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver and 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.

Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2023, 2024.
British Property Awards by year, 2023 to 20242024 2 Gold across two branches The British Property Awards 2024 winners
2023 1 Bronze The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.

Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.
Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.
Lettings Agency of the Year by year, 2012 to 20152015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 2 Gold and 1 Silver Lettings Agency of the Year Awards 2014 winners
2012 2 Gold and 2 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
Send Streets Ahead a message.
London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,487.
The nine Streets Ahead offices, by town:
Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.