Trusted Agent profile · Surrey
Verified
★★★★★
6,736 reviews across 9 offices and 4 platforms
Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,736 reviews on four platforms, rated 4.6 out of 5 overall.
5,286
Reviews on Google
All 9 offices
398
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 9 offices
1,050
Reviews on Trustpilot
Business-wide
Streets Ahead's nine offices, most reviewed first. Each has its own page.
Showing 5,125 reviews on Google only. Show every review
5/5
GoogleWorked with Kirstin and Scott during one of the most stressful time of my life, find our new home. This team reassurance and patience is unmeasurable. They were so very processional. Thanks so much guys. No wonder you were awarded for 2024. Highly recommended. One star was an error. 4 star ment ⭐️⭐️⭐️⭐️⭐️
Dear Diane, Thank you for leaving us a 5* review! … More
5/5
GoogleVery good service
5/5
GoogleWe were delighted to find Smart Serarch which offered a perfect solution for our AML checks. Our contact, Siena Anderson, has been excellent throughout, with clear and concise training and has answered any queries or questions without …
5/5
GoogleWe have used SmartSearch for just over a year now and have found it to be reliable, efficient and easy to use. Siena Anderson has looked after our account and has been nothing short of fantastic. Friendly, helpful and approachable. I would highly recommend this service.
1/5
GoogleI would be very cautious before engaging. Our prices have been increased by 5% in each of the past 3 years. I have just …
1/5
GoogleI’d vote them zero stars if allowed. Appalling company. They have no compassion and make decisions that shows the …
5/5
GoogleWe have worked with SmartSearch for the last 5 years and my account manager Kevin has been great.
5/5
GoogleJasmine is always very helpful and Smart Search saves so much time and is very easy to use. Highly recommended.
5/5
GoogleHave always found Jasmine to be extremely knowledgeable and helpful and are pleased to be with SmartSearch
2/5
GoogleSmartsearch's facial recognition system for checking identity seems to forget that some older people may not know how to upload selfies or submit document images from their mobile phone and that some older people do not even have a mobile …
5/5
GoogleJasmine has been great at handling support requirements and is always quick to respond to assist.
5/5
GoogleHave been working with Smartsearch now for a couple of years and find it very easy to use and my account manager Jasmine Haynesworth has been so responsive, efficient and helpful. Would definitely recommend.
1/5
Google⭐ 1 Star (You can't give zero), Avoid at All Costs! Absolutely shocking company! We initially discussed using their product as a new startup and agreed to consider it once we were up and running. Despite never receiving any service, no login details, no training, nothing, they are now demanding £440.40 and sending threatening emails stating we will receive a litigation letter in two days, if we don’t pay! which will also have additional cost added they say!! From the start, their approach has been nothing but aggressive and pressuring, with constant calls, intimidation tactics, and underhanded threats. This is not how a professional company operates! Do yourself a favour and use Credas instead, it’s a far better experience with a company that actually values its customers. Avoid this lot at all costs!
5/5
GoogleMy experience with George is been massive his patience with me throughout the renting process he's a Gentleman. His team work his commitment and good communication skill.Above all handsome man with respect for everyone.
Dear Bismark Boateng, Thank you for leaving us a 5* review. … More
5/5
GoogleGeorge Barnes Made my first time renting earlier and quick George Barnes Guide me through out the process which made me stress free He communicate with me during weekends and week days
Dear Alpha, Thank you for leaving us a 5* review! … More
4/5
GoogleRating only, no written review.
5/5
GoogleI recently rented a property through Streets Ahead and worked with George Barnes. The whole process was straightforward and well managed. George was easy to reach, kept me updated, and answered all my questions quickly. It made everything a lot less stressful than I expected. Overall, a smooth experience, thanks for the help!I’m
Dear Paula, Thank you for leaving us a 5* review. … More
5/5
GoogleWe bought our house through this office. It was of course a stressful process but Sam was great.
Hi Yixin Yu, we are very happy to have provided you with such a positive experience!
5/5
GoogleFantastic experience from start to finish ! A brilliant team.
5/5
GoogleGreat experience working with Lee and the team. Helpful, professional and friendly at every stage.
5/5
GoogleHad a viewing today with Shannon and she was excellent! She was early to the appointment, professionally dressed and very welcoming. She knew all the answers to the questions we had and even went above and beyond! Thank you Shannon for a lovely viewing experience.
5/5
GoogleClaire was first class in showing us the property and quickly producing a Memo of Sale as soon as the offer had been accepted. She dealt with a hefty bump in the road very professionally, ensuring that we remained the buyers of the property. Peter handled all the mechanics very well; it's the first time I've had first hand experience of a role like his, and now i don't know why everybody doesn't do it!
5/5
GoogleThe staff we dealt with were professional, approachable, knowledgeable and enthusiastic. Nothing was too much trouble, they both went above and beyond to ensure the purchase process was smooth and timely. They always returned our calls and were proactive in moving things forward.
5/5
GoogleRating only, no written review.
Thank you for your 5-star review! If there's anything we could help you in the future, don't hesitate to contact us!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver and 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2023, 2024.
British Property Awards by year, 2023 to 20242024 2 Gold across two branches The British Property Awards 2024 winners
2023 1 Bronze The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.
Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.
Lettings Agency of the Year by year, 2012 to 20152015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 2 Gold and 1 Silver Lettings Agency of the Year Awards 2014 winners
2012 2 Gold and 2 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
Send Streets Ahead a message.
London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,485.
The nine Streets Ahead offices, by town:
Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.
