Streets Ahead estate agents in London, Croydon, Thornton Heath and 2 more

★★★★★ 5/5

Google

Great service, got my house sold quicker than I'd expected. Helpful and knew the area will, great communication throughout and helped with getting info to and from solicitors

David · 22 June 2025 · Streets Ahead Coulsdon

★★★★★ 5/5

Google

Massive thank you to Nicola (Sean for the last day too) for all your help in the process of buying our first home . Customer service was top tier even when things got a little tricky at times to no fault of theirs. Can not thank the team enough :)

Amy · 22 June 2025 · Streets Ahead Coulsdon

★★★★★ 5/5

Google

Sean was very helpful from the first conversation we had making me feel at ease. He guided me through the process and made it very simple. The house was on the market for two weeks before having an offer of asking price.

Philip · 22 June 2025 · Streets Ahead Coulsdon

★★★★★ 5/5

Google

Here’s a polished positive review: --- I recently purchased my home through Ewe Move, and the experience was outstanding from start to finish. The team was incredibly professional, approachable, and knowledgeable, making the entire process smooth and stress-free. Throughout the process, their communication was excellent, I was always kept informed and felt confident that everything was being handled efficiently. What stood out most was their personal touch and genuine commitment to ensuring I was happy with my purchase. They went above and beyond to make sure all my questions were answered and that every detail was taken care of. I would highly recommend Ewe Move to anyone looking to buy or sell a home. Their expertise and customer-focused approach made all the difference! Special shout out to Nicola who was the perfect go between for myself and the vendors.

Lesley · 22 June 2025 · Streets Ahead Coulsdon

★★★★★ 5/5

Google

This company has been great throughout the whole process of buying a house. Nicola and Shaun kept us informed at all times and I would definitely use them in the future.

Greta · 22 June 2025 · Streets Ahead Coulsdon

★★★★★ 1/5

Google

Had to chase for 3 days to arrange a viewing on a property for sale ,always getting promised a call back after still receiving no update on the 4th day I have now given up and will not be chasing again . Shame someone may now lose out on a sale of there property .

Emma · 21 June 2025 · Streets Ahead London (4 - 6 Westow Street)

★★★★★ 5/5

Google

Fantastic service - had a viewing on Saturday and the agent was really helpful & knew all about the property unlike many other agents in the area.

Jessica · 21 June 2025 · Streets Ahead London (4 - 6 Westow Street)

★★★★★ 5/5

Google

Great service from the team, I found they were always available to answer questions, professional and had great local market knowledge. Would highly recommend

Karen · 21 June 2025 · Streets Ahead London (4 - 6 Westow Street)

★★★★★ 5/5

Google

So please with our expierence With kingshill especially Steven head of lettings he helped massively throughout the process in getting the perfect rental for our Family, very efficient and understood all our situations and any worries, couldnt recommend enough.

Nina · 18 June 2025 · Streets Ahead London (4 - 6 Westow Street)

★★★★★ 5/5

Google

I was abroad and looking for a flat in London to move from and the team was so efficient and helpful. Very stress free and super professional. Would recommend to anyone! Thank you Olivia for all your help!

Alessandra · 17 June 2025 · Streets Ahead London (4 - 6 Westow Street)

★★★★★ 5/5

Google

Thank you to Joshua Greaves from Lettings Consultant, Chelsea & Knightsbridge JLL for being super efficient and responsive on managing the letting contract I just signed for this week . I am very happy in my new lovely apartment . Thank you once once more

Andreea · 17 June 2025 · Streets Ahead London (4 - 6 Westow Street)

★★★★★ 5/5

Google

Working with Joshua Greaves was a pleasure. He helped me secure a great flat that met my needs and was communicative throughout the process. His support made the whole experience much easier. I came away very satisfied.

Abdi · 17 June 2025 · Streets Ahead London (4 - 6 Westow Street)

★★★★★ 5/5

Google

I worked with Olivia Barber, she was super professional, quick response and she help me find my perfect home. Really good service in JLL!

Lucila · 17 June 2025 · Streets Ahead London (4 - 6 Westow Street)

★★★★★ 5/5

Google

I’ve worked with Leah on a few rentals with clients of mine and she is both personable and expert in what she does. I can heartily recommend working with the F&C team if you need a top quality let in and around Richmond

Chris · 15 June 2025 · Streets Ahead London (4 - 6 Westow Street)

★★★★★ 1/5

Google

This estate agency is an absolute joke. I have had countless issues with them from lack of cooperation, outright lying, no urgency to resolve issues, rudeness and I can keep going on. They are here only for a quick buck, they don’t care about anything else. If you plan on doing business with these guys please stay FAR FAR away from them. If I could give them 0 stars I would.

Simon · 15 June 2025 · Streets Ahead London (4 - 6 Westow Street)

★★★★★ 1/5

Google

DO NOT RENT from these crooks! After renting a short let, our client was evicted and the keys confiscated by the concierge. The property was also filthy and had 10 rubbish bags that put housekeepers had to remove as not prepared properly for a short let. They breached the contract and then refused to have a conversation about it . Left £100,000 out of pocket and Shaun the manager said to see us in court rather than sort it out professionally. Ignored 10 calls to the office then had to track him down at office and he ran away . Cowardly and unprofessional

Craig · 15 June 2025 · Streets Ahead London (4 - 6 Westow Street)

★★★★★ 1/5

Google

AVOID AT ALL COSTS SCAM ARTISTS Booked a property for summer only to come to it completely uninhabitable, pee stains left on mattresses and all the rooms in a mess. The landlords junk was also all over the place. Best of all the concierge then demands me to give back keys and I officially can't stay in the property. This agency then laughs away and tells me to sue them whilst not answering any messages or calls! I immediately asked for a refund and was told to 'take it to court' Avoid this company at.all.costs

Aiman · 15 June 2025 · Streets Ahead London (4 - 6 Westow Street)

★★★★★ 1/5

Google

Rating only, no written review.

Mike · 15 June 2025 · Streets Ahead London (4 - 6 Westow Street)

★★★★★ 1/5

Google

don't rent with them, house full of problems, beautiful but fake!! They just want your money!! Calls are not answered, lack of professional ( house not prepared for renting)

Monica · 15 June 2025 · Streets Ahead London (4 - 6 Westow Street)

★★★★★ 1/5

Google

Terrible service receptionist was laughing at my issue with others whilst she thought I was on hold and the manager hung up on me whilst telling me to call the police if I have an issue.

Humzah · 15 June 2025 · Streets Ahead London (4 - 6 Westow Street)

★★★★★ 1/5

Google

Rating only, no written review.

Philip · 15 June 2025 · Streets Ahead London (4 - 6 Westow Street)

★★★★★ 1/5

Google

Absolute Nightmare of an Experience If I could give this agency zero stars, I would. From start to finish, my experience was nothing short of a disaster. Here are just a few of the many issues I encountered: 1. Incompetence and Unprofessionalism: The staff seemed completely clueless about their own processes and services. They were consistently unhelpful and displayed a lack of basic professional etiquette. It felt like they were more interested in chatting among themselves than attending to clients. 2. Communication Failures: Reaching anyone at this agency was a Herculean task. Calls and emails went unanswered for days, and when I finally did get a response, it was vague and uninformative. They never followed up on any of my concerns. 3. Missed Deadlines: The agency missed every single deadline they set. I had to constantly chase them for updates, and each time, they had a new excuse. This caused significant delays in my project and unnecessary stress. 4. Overpromising and Underdelivering: They made grand promises during the initial consultation but failed to deliver on almost every front. The final output was shoddy, subpar, and not at all what was agreed upon. It was clear that they lacked the necessary skills and resources. 5. Hidden Fees and Overcharging: The cost structure was deceptive, with numerous hidden fees that were only revealed after the fact. They overcharged me significantly, and when I questioned the billing, they were dismissive and rude. 6. Unethical Practices: I also witnessed several instances of unethical behavior, including trying to pass off others’ work as their own and giving misleading information to other clients. This agency clearly lacks integrity and transparency. In short, avoid this agency at all costs. They are unprofessional, unreliable, and unethical. Save yourself the headache and take your business elsewhere.

Django · 15 June 2025 · Streets Ahead London (4 - 6 Westow Street)

★★★★★ 1/5

Google

Avoid this estate agent. Completely unprofessional and incompetent staff, who seem to know nothing helpful. They are more than happy to take my money but not to resolve the problems they cause

Yoshua · 15 June 2025 · Streets Ahead London (4 - 6 Westow Street)

★★★★★ 1/5

Google

I recently had the misfortune of dealing with [Property Agency Name], and it was an absolute nightmare from start to finish. First and foremost, their customer service is atrocious. Calls and emails went unanswered for days, and when I finally did get a response, it was rude and unhelpful. The agents themselves are completely incompetent. They showed me properties that were nowhere near my specified criteria and tried to pressure me into making decisions on the spot. It's clear they are more interested in making a quick commission than actually helping clients find suitable homes. Moreover, the properties they manage are in deplorable condition. The apartment I was shown had mold in the bathroom, broken appliances, and the overall cleanliness was subpar. It was evident that the agency doesn't bother with proper maintenance or inspections. To top it all off, they are dishonest and lack transparency. Hidden fees and unexpected charges popped up at every turn, making the entire process feel like a scam. They promised amenities that didn’t exist and provided misleading information about the terms of the lease. In summary, avoid [Property Agency Name] at all costs. They are unprofessional, untrustworthy, and a complete waste of time and money. Save yourself the headache and go with a reputable agency that actually cares about its clients.

Raheem · 15 June 2025 · Streets Ahead London (4 - 6 Westow Street)