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Streets Ahead estate agents in London, Croydon, Thornton Heath and 2 more

4.6

★★★★★ Excellent

6,731 reviews across 9 offices and 4 platforms

www.streetsahead.info

Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,731 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

5,286

Reviews on Google

All 9 offices

Facebook logo

4.7 / 5

398

Reviews on Facebook

Business-wide

Yell logo

3.0 / 5

2

Reviews on Yell

All 9 offices

Trustpilot logo

1,045

Reviews on Trustpilot

Business-wide

Our offices

Streets Ahead's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 5,125 reviews on Google only. Show every review

5/5

Google

We have recently been in contact with Chenille at Fine and Country and we can’t recommend her enough! She has been fantastic at helping us during our property search, arranging viewings, keeping in touch by phone and text and going above and beyond to try and understand exactly what we are looking for so that she can help us find our next home. Chenille was very accommodating of our requests and proved to be extremely knowledgeable and helpful when we had any questions.

Gemma · 29 June 2025 · Streets Ahead Coulsdon

Agent replied · 29 June 2026

Thank you so much for your kind words and glowing review! We’re thrilled to hear about your positive experience with Chenille. She takes great pride in providing personalized and attentive service, and it’s wonderful to know that her efforts to understand your needs and go above and beyond to assist you in your property search. Your recommendation means the world to us, and we’re delighted to be part of this important journey with you. Wishing you all the best in finding your perfect home!

5/5

Google

Well what can I say about Fine and Country Our personal estate agent was Chenille Wood. She has been wonderful from start to finish. She has gone above and beyond to make our moving journey as smooth as possible. Any bumps along the way Chenille has sorted them all We could have asked for a better agent. She is a credit to Fine and Country. Thank you.

Lorraine · 29 June 2025 · Streets Ahead Coulsdon

Agent replied · 29 June 2026

Thank you so much for your kind words and for taking the time to share your experience with Fine & Country! We’re delighted to hear that Chenille provided such exceptional service and helped make your moving journey as smooth as possible. She truly embodies the dedication and professionalism we strive for, and your praise will mean the world to her. It’s been our pleasure to assist you, and we’re so glad we could help make this milestone stress-free. If there’s anything else we can do for you, please don’t hesitate to reach out. Wishing you happiness and wonderful memories in your new home!

5/5

Google

Having met various other agents for viewings we felt there was a lack of oomph and knowledge. In particular the viewing of our new house was very short and we did not feel like the knowledge was there, it was pretty uncomfortable. Good job we fell in love with the house! However in the meantime we had met Yvonne and she has been a blessing from the moment we met her. We were initially going to sell our own house privately, but when that didn’t happen, Yvonne was the only agent we considered. We fell in love with her passion and her comforting aura the moment we met her which is why we knew she was the one. Having not been through the sales process before, and now seeing what goes into it, we were pleased to have Yvonne on side. She was very engaging and always kept us in the loop, going above and beyond to get the job done. It was surprising how much work and involvement she had after the sale had been agreed. From beginning to end, there was no falter on the help, guidance and support, even advising on the purchase of our new house! We had our fair share of problems along the way and Yvonne was there to give us support and guidance and always pointed us in the right direction. She knew what was right for our situation and always chased when needing to get something over the line. She took on all the follow ups and got us updated with every bit of information she found. Her work ethic is second to none, attention to detail and personal touch, always being available when needed and going out of her way to ensure we progressed. 100%, no doubt about it, we would use her again and would be happy to recommend that others did the same

Connor · 27 June 2025 · Streets Ahead Coulsdon

Agent replied · 27 May 2026

Dear Connor, Thank you for your glowing review! We're thrilled that Yvonne's passion and dedication shone through, ensuring your experience was not just satisfactory but exceptional. It's wonderful to hear that her support and guidance made such a positive impact on your sales journey. We look forward to the opportunity of working with you again and appreciate your high recommendation. Warm regards,

5/5

Google

Had Yvonne call me after she was recommend. Her knowledge and advise was extremely helpful. I would highly recommend. You don't find people willing to give their time with enthusiasm for the whole conversation with no expectation of a return very often...if ever. Thank you very much.

Hayley · 27 June 2025 · Streets Ahead Coulsdon

Agent replied · 27 May 2026

Thanks so much for taking the time to leave the review Hayley :) I'm pleased I was able to be the sounding board for your thoughts & considerations going forward - glad to be of help :)

5/5

Google

Fantastic service buying our new home and selling our old home, great communication from start to finish and hassle free, highly recommend.

Pengy · 26 June 2025 · Streets Ahead Coulsdon

Agent replied · 26 June 2026

Thank you for sharing your positive experience! It’s great to hear that the home-buying process was hassle-free and that the communication was excellent from start to finish.

5/5

Google

Really helpful mortgage advice, spoke with a in house mortgage advisor who was really helpful and easy to use. Really good experience

Emily-Paige · 26 June 2025 · Streets Ahead Coulsdon

Agent replied · 26 June 2026

Thank you, Emily-Paige! We're delighted to hear you had a great experience with our in-house mortgage advisor. If you ever need further assistance, we're always here to help!

5/5

Google

Helen was very helpful. Nothing was a problem.

Robert · 26 June 2025 · Streets Ahead Coulsdon

Agent replied · 26 June 2026

Thank you, Robert! 😊 We're so pleased to hear that Helen was helpful and made everything easy for you. Your kind words mean a lot to us! If you ever need anything in the future, we’re here to help. 🏡✨ …

5/5

Google

Highly recommended service! Helen provided lots of regular updates and visibility on progress, as well as following up on the process throughout.

Jamie · 26 June 2025 · Streets Ahead Coulsdon

Agent replied · 26 June 2026

Thank you, Jamie! We're delighted to hear you had a great experience with Helen and our team. Keeping our clients informed and ensuring a smooth process is our priority. If you ever need anything in the future, we're here to help! 😊🏡 …

5/5

Google

The agents at michael poole eston were great at selling our house took it off my hands and dealt with everything. Special thanks to Helen for being so on the ball chasing up solicitors and keeping them on track and on it would have took so …

2211 · 26 June 2025 · Streets Ahead Coulsdon

Agent replied · 26 June 2026

Thank you, Glenn! 😊 We're so glad to hear that Helen and the team at our Eston branch made the selling process smooth and stress-free for you. Keeping things on track is what we do best, and we truly appreciate your kind words. We’d love to work with you again in the future - just let us know when you’re ready! 🏡🔑✨ …

5/5

Google

Fantastic and friendly service throughout our move with each individual person happy to help at any stage. From pricing, photos, updates and customer care throughout couldn't fault the team at Eston. If I was to move again (no chance with 2 kids) I wouldn't go anywhere else. Cheers team.

Jake · 26 June 2025 · Streets Ahead Coulsdon

Agent replied · 26 June 2026

Thank you so much for your fantastic review, Jake. We’re really pleased to hear you had such a positive experience with the team at Eston from start to finish. It’s great to know every stage met your expectations. We’ll be sure to pass on … More

5/5

Google

George Simpson was extremely professional and demonstrated a deep understanding of the market. He went out of his way to help and was refreshingly honest throughout the process. I highly recommend George Simpson.

N · 25 June 2025 · Streets Ahead Croydon (936 Brighton Road)

Agent replied · 11 October 2026

Dear N S, Thank you for leaving us a 5* review. We are delighted to hear that George from our Purley Sales provided you with an 'extremely professional' service. We look forward to helping you again in the future. Kind regards, Zoe PA to Director

5/5

Google

It has been an absolute pleasure working with Sam from streets ahead! I explained to Sam exactly what I wanted from our new home and he literally found it for us and made it all happen. He walked me through the process each step of the way and I could not be more grateful! Brilliant at his job and an absolute credit to his company!

Nirvana · 24 June 2025 · Streets Ahead Thornton Heath

Agent replied · 24 March 2026

Dear Nirvana, Thank you for leaving us a 5* review. … More

5/5

Google

Scott Banton(Central Croydon) was a real pleasure to work with and really helped us securing the property we wanted. Would definitely recommend Scott as an agent if you want to find the right property.

Graham · 24 June 2025 · Streets Ahead Thornton Heath

Agent replied · 24 March 2026

Dear Graham, Thank you for leaving us a 5* review. We are delighted to hear that Scott Banton was a pleasure to work with during your property search. We hope you are very happy in your new home. Kind regards, Zoe Secretary.

5/5

Google

Thank you Scott for a being professional and for the very good service i received. I recommend you.

Noz · 24 June 2025 · Streets Ahead Thornton Heath

Agent replied · 24 March 2026

Dear Noz Nor, Thank you for leaving us a 5* review. We are delighted to hear that you received a professional service from Scott, our Thornton Heath lettings manager. We look forward to helping you again in the future. Kind regards, Zoe Secretary

5/5

Google

Excellent staff who have helped me throughout my quest to find my lovely new home! Very knowledgeable & always reliable.

Janet · 23 June 2025 · Streets Ahead London (4 - 6 Westow Street)

5/5

Google

Macauley and the team provided exemplary service and are a great asset to the area. We would recommend them to any prospective seller for their constructive advice and friendly and efficient help throughout the process.

Katrina · 23 June 2025 · Streets Ahead London (4 - 6 Westow Street)

5/5

Google

Macauley, Ryan and the team at Colwyn Bay were truly amazing from start to finish during the sale of the property we were selling. Macauley was professional, knowledgeable and so helpful. Nothing was ever too much trouble whenever we raised queries with him he replied to us always so efficiently and honestly. All of the team were a pleasure to deal with. I would highly recommend this branch to anyone- a truly genuine team with their clients best interest at the heart of everything they do. Thank you so much Macauley, Ryan, Luke and Chloe.

Sarah · 23 June 2025 · Streets Ahead London (4 - 6 Westow Street)

5/5

Google

Ryan helped us buy an apartment and was really skillful in understanding our needs and helping negotiate a great deal for us and the vendor. He listened and understood and got it just right. Would highly recommend.

Paul · 23 June 2025 · Streets Ahead London (4 - 6 Westow Street)

5/5

Google

Excellent service from the DH team at Colwyn Bay. Everybody we met from the team knew what they were doing and had excellent communication skills. The outcome was as they predicted, although we were sceptical to begin with.

Chris · 23 June 2025 · Streets Ahead London (4 - 6 Westow Street)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.

British Property Awards winners in two years, the group and its branches: 2023, 2024.

British Property Awards by year, 2023 to 2024

Source: The British Property Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.

Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.

Lettings Agency of the Year by year, 2012 to 2015

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about Streets Ahead

Which Streets Ahead office has the most reviews?

London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,480.

Where are the Streets Ahead offices?

The nine Streets Ahead offices, by town:

Has Streets Ahead won any awards?

Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.

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