5/5
GoogleVery nice work location, lots of greenery and good facilities - absolutely recommended!
Trusted Agent profile · Surrey
Verified
Streets Ahead estate agents in London, Croydon, Thornton Heath and 2 more
★★★★★
6,861 reviews across 9 offices and 4 platforms
Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,861 reviews on four platforms, rated 4.6 out of 5 overall.
5,336
Reviews on Google
All 9 offices
489
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 9 offices
1,034
Reviews on Trustpilot
Business-wide
Our offices
Streets Ahead's nine offices, most reviewed first. Each has its own page.
- Streets Ahead London (4 - 6 Westow Street)4 - 6 Westow Street, Crystal Palace, SE19 3AH1,763 reviews · 1,479 on Google (4.7)30 in the last 90 days
- Streets Ahead London (25 High Street)25 High Street, SE25 6EZ1,475 reviews · 294 on Google (4.6)93 in the last 90 days
- Streets Ahead Croydon219 Lower Addiscombe Road, CR0 6RB1,383 reviews · 1,101 on Google (4.4)5 in the last 90 days
- Streets Ahead New Homes219-221 Lower Addiscombe Road, Addiscombe, Croydon, CR0 6RB, CR0 6RB1,304 reviews · 348 on Google (4.3)73 in the last 90 days
- Streets Ahead Thornton Heath737-739 London Road, CR7 6AU1,211 reviews · 76 on Google (4.9)82 in the last 90 days
- Streets Ahead Croydon (263 High Street)263 High Street, CR0 1QH1,121 reviews · 868 on Google (4.7)20 in the last 90 days
- Streets Ahead Coulsdon148 Brighton Road, CR5 2ND1,011 reviews · 728 on Google (4.7)1 in the last 90 days
- Streets Ahead Purley936 Brighton Road, CR8 2LP575 reviews · 291 on Google (4.6)3 in the last 90 days
- Streets Ahead Croydon (936 Brighton Road)936 Brighton Road, Purley, CR8 2LP, CR8 2LP455 reviews · 188 on Google (4.5)76 in the last 90 days
Latest reviews from every Streets Ahead office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleI've been here regularly and it's a very nice location!
5/5
GoogleRating only, no written review.
4/5
GoogleVery helpful and friendly.
5/5
GoogleThese guys are an A star service. They go above and beyond and they really do know how to look after their landlords and their tenants. Bill in the Norwood Junction branch is fantastic at what he does. Both friendly and personable, Bill is …
Agent replied · 22 October 2026
Dear Laura, We’re thrilled to hear that Bill and the team provided such an exceptional … More
5/5
GoogleGeorge was fantastic in helping us sell our flat. He was always kind, professional, and incredibly accommodating of our schedule. His dedication and hard work were evident every step of the way, and he truly went above and beyond to ensure …
Agent replied · 14 May 2026
Dear Matt, Thank you for leaving us a 5* review. … More
5/5
GoogleExcellent service throughout from the initial viewing onward. They were able to answer all my questions quickly and accurately, accommodate my viewing availability on multiple visits, and even provide further advice and assistance following …
Agent replied · 14 May 2026
Dear Joe, Thank you for leaving us a 5* review. … More
5/5
GoogleI would highly recommend Karen Ozkan and the team including Scott at Streets Ahead. Karen was our main point of contact and the service, support and speed of which we were able to work with Karen in purchasing our first home was impeccable. …
5/5
GoogleI've previously had a very bad experience with an Estate Agent, so I'm delighted to say that Jason Paris at Streets Ahead has proved to be the very opposite. Jason's responsiveness to my enquiries with all of the concerned parties were …
Agent replied · 13 April 2026
Dear Jan, Thank you for leaving us a 5* review. We are delighted to hear that Jason from … More
5/5
GoogleI am writing this message to state how excellent state agent Karen Ozkan is. Her expertise and dedication made my property search and purchase incredibly smooth. I highly recommend her for her exceptional service and clear communication. …
Agent replied · 13 April 2026
Dear Roberto, Thank you for leaving us a 5* review. … More
5/5
GoogleFantastic service for us as new landlords from start to finish. Thanks so much to all the team for making it simple and being so clear and fair.
Agent replied · 21 May 2026
Andrew, Thank you for taking the time to write this. It’s great that the staff know their efforts are appreciated
5/5
GoogleI see this agency a week are go, Adem the agency guy was really nice, and helpful, really nice agency
Agent replied · 20 March 2026
Dear Stephanie, Thank you for leaving us a 5* review. Kind regards, Zoe Streets Ahead
5/5
GoogleAdem was very helpful and is doing everything he can to find me the right flat.
Agent replied · 20 March 2026
Dear Maria, Thank you for leaving us a 5* review. We are delighted to hear that Adem provided you with a helpful service during your property search. Kind regards, Zoe Streets Ahead
5/5
GoogleHi, I’m very happy with Lanaya guidance with me. She was very helpful and kind. Very good experience
Agent replied · 20 March 2026
Dear Tuğçe Demirel, Thank you for leaving us a 5* review. We are delighted to hear that Lanaya was helpful and kind during your property search! We wish you all the best in your new home. Kind regards, Zoe Streets Ahead
5/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Dear Solire, Thank you for leaving us a 5* review! Kind regards, Zoe Streets Ahead
5/5
GoogleI had an amazing experience at streets ahead and that is definitely thanks to Lanaya - she was very patient with me and tried to match my property search to my needs as much as possible, although I didn’t take a property with them her service was outstanding!!!
Agent replied · 20 March 2026
Dear Tianna, Thank you for leaving us a 5* review. We’re so pleased to hear that Lanaya’s patience and dedication made your property search such a positive one, even though you didn’t end up taking a property with us. We’ll be sure to pass your kind words on to her, she’ll be delighted! Kind regards, Zoe Streets Ahead
5/5
GoogleLanaya was professional, responsive, and made the whole letting process smooth and stress-free. overall great experience! Communication was clear and timely, and she matched me with properties based on my requirements. I’d highly recommend anyone looking to rent to speak with her!
Agent replied · 20 March 2026
Dear T Mu,, Thank you for leaving us a 5* review. We’re delighted to hear that Lanaya made your letting experience smooth and stress-free. She takes great pride in understanding each client’s needs and providing clear, timely communication, so it’s wonderful to know her efforts made such a positive impact. We truly appreciate your recommendation and wish you all the best in your new home! Kind regards, Zoe Streets Ahead
1/5
TrustpilotA lack of respect of the data privacy…
A lack of respect of the data privacy laws - I would not recommend them for the genre of tenants that had no intention of paying their bills.
Agent replied · 22 October 2025
Dear Authenticity Counts, Thank you for leaving us a review. We are sorry to hear that on this occasion, the service you received was not up to our usual standard. Please email more information to clientcare@streetsahead.info and we will investigate this further. Kind regards, Zoe Streets Ahead
5/5
TrustpilotBen was brilliant
Had a really good experience with streetsahead. Especially Ben, he was brilliant during the viewing, great knowledge of the property and the area, would definitely recommend their services. 5 stars.
5/5
GoogleI just moved into my new room thanks to Kingshill Agents , they were very efficient, responsive, and friendly throughout the whole process. Special thanks to Steven Cotterell for his excellent support and clear communication. Everything went smoothly from start to finish. Highly recommended!
5/5
GoogleMassive thanks to Street Ahead South Norwood , for securing myself and brother a 2 bedroom flat. The process, efficiency, speed and communication through was excellent and managed to secure my ideal property within 2weeks end to end. …
Agent replied · 24 December 2025
Dear Ethan, Thank you for leaving us a 5* review. … More
1/5
GoogleWorst tenancy experience I’ve had. They withheld our deposit with fake charges like wallpaper, oven cleaning, and paintwork, even though these were not our fault. No proper TDS protection certificate was provided and they failed to share …
Agent replied · 24 December 2025
Dear Anupama Dev, Thank you for leaving us a review. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- South East London
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- South East London
2018 1 Silver and 1 Bronze EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Medium (6 to 20 branches)
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2023, 2024.
British Property Awards by year, 2023 to 2024
2024 2 Gold across two branches The British Property Awards 2024 winners
2023 1 Bronze The British Property Awards 2023 winners
- BronzeThe British Property Awards 2023: Regional Letting Agent, South LondonPurley
Source: The British Property Awards winners lists, as published, linked by year.
Lettings Agency of the Year Awards
Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.
Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.
Lettings Agency of the Year by year, 2012 to 2015
2015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
- GoldLettings Agency of the Year Awards 2015: Best Customer Service Large Lettings Agency
- GoldLettings Agency of the Year Awards 2015: Best South East Lettings Agency (Small)
- SilverLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2014 2 Gold and 1 Silver Lettings Agency of the Year Awards 2014 winners
- GoldLettings Agency of the Year Awards 2014: Best Customer Service Large Lettings Agency
- GoldLettings Agency of the Year Awards 2014: Best South East Lettings Agency (Small)
- SilverLettings Agency of the Year Awards 2014: Best Property Management 501 to 1000 Properties Lettings Agency
2012 2 Gold and 2 Silver Lettings Agency of the Year Awards 2012 winners
- GoldLettings Agency of the Year Awards 2012: Best Customer Service Lettings Agency
- GoldLettings Agency of the Year Awards 2012: Best Lettings Franchise Agency
- SilverLettings Agency of the Year Awards 2012: Best South East Lettings Agency (Small)
- SilverLettings Agency of the Year Awards 2012: Best Training and Development Lettings Agency
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
Want Streets Ahead to help?
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Questions about Streets Ahead
Which Streets Ahead office has the most reviews?
London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,475.
Where are the Streets Ahead offices?
The nine Streets Ahead offices, by town:
- Coulsdon: 148 Brighton Road, Coulsdon, Surrey, CR5 2ND
- Croydon: 219 Lower Addiscombe Road, Croydon, Surrey, CR0 6RB
- Croydon (263 High Street): 263 High Street, Croydon, Surrey, CR0 1QH
- Croydon (936 Brighton Road): 936 Brighton Road, Purley, CR8 2LP, Croydon, CR8 2LP
- London (25 High Street): 25 High Street, London, SE25 6EZ
- London (4 - 6 Westow Street): 4 - 6 Westow Street, Crystal Palace, London, SE19 3AH
- New Homes: 219-221 Lower Addiscombe Road, Addiscombe, Croydon, CR0 6RB, CR0 6RB
- Purley: 936 Brighton Road, Purley, Surrey, CR8 2LP
- Thornton Heath: 737-739 London Road, Thornton Heath, CR7 6AU
Has Streets Ahead won any awards?
Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.
