Trusted Agent profile · Surrey
Verified
★★★★★
6,730 reviews across 9 offices and 4 platforms
Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,730 reviews on four platforms, rated 4.6 out of 5 overall.
5,286
Reviews on Google
All 9 offices
398
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 9 offices
1,044
Reviews on Trustpilot
Business-wide
Streets Ahead's nine offices, most reviewed first. Each has its own page.
Showing 5,125 reviews on Google only. Show every review
5/5
GoogleThis estate agent is one of the best thanks to colleagues like Thuki. His effort and communication is impeccable and am grateful to be looked after by a team like Streets ahead.
Dear Harvey, Thank you for leaving us a 5* review. … More
5/5
GoogleGary and the team were super efficient and worked really hard on my behalf to ensure the best outcome on my property sale. Fantastic job!!
Hi, Murray. Your feedback is highly appreciated. Thank you for the review!
5/5
GoogleFrom the first meeting with the highly knowledgeable, experienced and perceptive, Gary, to the smooth, stress-free sale of my house, I couldn't have asked for more. I would strongly recommend the professional and personalised services offered by the team at Possible.
Hi, Pauline. Thank you so much for leaving us a stellar review!
5/5
GoogleThank you to the Possible team for the fantastic service we received. Our initial appointment with Laura was brilliant and everything was fully explained and made us feel so relaxed from the start. The team kept us updated …
Hi, Mariea. We are thrilled to learn that you had a positive experience with us!
5/5
GoogleHighly recommend Possible, they helped us with the sale of our cottage in the Carse. Gary and the rest of the team were always available and ready to assist us, from the first visit to the completion of the sale. We always felt very well …
Hi, Fernando. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
GoogleAfter having our property on the market with another local estate agent for over a year with no success, we reached out to Possible. Thanks to their expertise and knowledge, we finally got the result we were hoping for. …
Hi, Jennifer. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
GoogleMr Bammi guided me through the whole process and was clear about what to expect from the beginning. Highly recommended area and estate agent 👌 👍 …
Thank you sir, I love seeing my clients begin the next leg of their journey, wishing you and your family the best 🙏 …
5/5
GoogleSam was very helpful and attentive throughout the buying process. He was always available to contact and a pleasure to deal with.
Hi James Mcmorran! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team
5/5
GoogleWasn’t able to get the property I wanted but never have I been served with so much respect. Thank you Leon for trying your best. A CLASS SERVICE
Hello, Thank you so much for your kind words. While it’s unfortunate the property … More
5/5
GoogleLeon was really good and communicative with the property, he helped me with showing the ins and outs and I couldn’t be more happier. I Was very satisfied with the way he presented himself
Dear Devran, Thank you for your kind words about Leon! We're so pleased to hear that he was … More
1/5
GoogleAvoid this agency at all costs. I paid a £461.53 holding deposit to Streets Ahead to secure a rental property and was assured by the agent that referencing came back fine on WhatsApp and that I should give my notice. Based on this, I gave notice on my current home. She then came back stating that my housing reference came back that I had one late payment in 4 years so I have a conditional offer (not failed), and they changed the terms of the agreement, suddenly demanding 3, 6 months’ rent upfront and a guarantor, which were never discussed beforehand - as well as security deposit. This would have been £8.5k minimum to be paid. This was not something we could afford and felt like a drastic change in terms. When I shared this was an issue they then said they could do flatfair for us to waiver the security deposit - I had asked about flatfair the previous Sunday and was told it wasn't available. When I was no longer able to proceed under these revised terms, they refused to refund my holding deposit and wrongly claimed the Tenant Fees Act 2019 does not apply to holding deposits, which is simply false. Their communication was inconsistent, unprofessional, and misleading throughout. This experience has left me at risk of being without a home. I would not recommend Streets Ahead to anyone looking for transparency, professionalism, or ethical practice. And only because I don't believe in pulling down young women I will hold out on sharing the agents full name.
5/5
GoogleHi, Janice Freeman showed me round 3 properties today, she was so kind and helpful. I'm so pleased my 1st time looking at properties to rent was with someone like her. Thanks Janice. ✨
5/5
GoogleRating only, no written review.
5/5
GoogleWe can’t thank Alex enough for his incredible support and efficiency after we experienced water damage in January. From the moment we reported the issue, he took charge, ensuring that everything was handled as quickly and smoothly as possible. He coordinated electricians, carpet installers, and other professionals to get our home back to normal in record time. He even arranged for the removal of a damaged sofa after two years (the landlady previously refused to remove it). Alex’s professionalism, responsiveness, and dedication made a difficult situation so much easier to deal with. We truly appreciate his efforts!
5/5
GoogleRating only, no written review.
5/5
GoogleWe couldn’t be happier in our house! The move-in process was seamless, and Katie Sleightholm has been incredibly supportive every step of the way. We absolutely love the house, and Katie is always quick to respond whenever we need anything.
5/5
GoogleLily is always helpful, friendly, and professional. She responds quickly and makes everything easy. Nothing is ever too much trouble for her. Thanks!
Thanks Natasha😊 …
5/5
GoogleKatie does a great job looking after my two properties. She is quick to deal with issues and to contact me with solutions.
Thanks Patricia
5/5
GoogleRating only, no written review.
Thanks!
5/5
GoogleGreat lettings agency, always eager to help and fast replies from our friendly property manager Teddy!
Thanks Mollie, glad to help!!😎 …
5/5
GoogleWould 100% recommend Mannings, we’ve been tenants in our property for almost 6 years and never had an issue. The rare problems that have occurred have been dealt with professionally and quickly with fantastic communication.
Thanks Becca, wishing you the best!😊 …
5/5
GoogleI have been very impressed with my experience with the home club so far. As someone who was initially nervous to enter the rental world as a landlord, Rachel was very professional whilst also putting my mind at ease and was very …
Thank you so much for your review, we are so glad we could ease your initial concerns and hopefully find some lovely tenants for your home. … More
5/5
GoogleWe are so pleased we contacted Ryan for advice on the possibility of selling our home we found him reassuring at all times. Ryan is friendly and knowledgeable on all aspect’s of selling and we would certainly recommend him to anyone thinking of moving house in the future! Chris & Colin
Thank you so much, Chris & Colin, for your kind words and wonderful review! It truly means a lot to hear that you felt reassured and supported throughout our conversations. I’m so pleased I could help and offer some clarity during an … More
5/5
GoogleThe Veco Support Team is very responsive. In spite of my having to log a request on their web site (instead of by phone), their response is always made the same day. Their follow up is also very good and I have never been forgotten.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver and 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2023, 2024.
British Property Awards by year, 2023 to 20242024 2 Gold across two branches The British Property Awards 2024 winners
2023 1 Bronze The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.
Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.
Lettings Agency of the Year by year, 2012 to 20152015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 2 Gold and 1 Silver Lettings Agency of the Year Awards 2014 winners
2012 2 Gold and 2 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
Send Streets Ahead a message.
London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,480.
The nine Streets Ahead offices, by town:
Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.
