Trusted Agent profile · Surrey
Verified
★★★★★
6,725 reviews across 9 offices and 4 platforms
Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,725 reviews on four platforms, rated 4.6 out of 5 overall.
5,286
Reviews on Google
All 9 offices
398
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 9 offices
1,039
Reviews on Trustpilot
Business-wide
Streets Ahead's nine offices, most reviewed first. Each has its own page.
Showing 5,125 reviews on Google only. Show every review
5/5
GoogleFantastic service for us as new landlords from start to finish. Thanks so much to all the team for making it simple and being so clear and fair.
Andrew, Thank you for taking the time to write this. It’s great that the staff know their efforts are appreciated
5/5
GoogleI see this agency a week are go, Adem the agency guy was really nice, and helpful, really nice agency
Dear Stephanie, Thank you for leaving us a 5* review. Kind regards, Zoe Streets Ahead
5/5
GoogleAdem was very helpful and is doing everything he can to find me the right flat.
Dear Maria, Thank you for leaving us a 5* review. We are delighted to hear that Adem provided you with a helpful service during your property search. Kind regards, Zoe Streets Ahead
5/5
GoogleHi, I’m very happy with Lanaya guidance with me. She was very helpful and kind. Very good experience
Dear Tuğçe Demirel, Thank you for leaving us a 5* review. We are delighted to hear that Lanaya was helpful and kind during your property search! We wish you all the best in your new home. Kind regards, Zoe Streets Ahead
5/5
GoogleRating only, no written review.
Dear Solire, Thank you for leaving us a 5* review! Kind regards, Zoe Streets Ahead
5/5
GoogleI had an amazing experience at streets ahead and that is definitely thanks to Lanaya - she was very patient with me and tried to match my property search to my needs as much as possible, although I didn’t take a property with them her service was outstanding!!!
Dear Tianna, Thank you for leaving us a 5* review. We’re so pleased to hear that Lanaya’s patience and dedication made your property search such a positive one, even though you didn’t end up taking a property with us. We’ll be sure to pass your kind words on to her, she’ll be delighted! Kind regards, Zoe Streets Ahead
5/5
GoogleLanaya was professional, responsive, and made the whole letting process smooth and stress-free. overall great experience! Communication was clear and timely, and she matched me with properties based on my requirements. I’d highly recommend anyone looking to rent to speak with her!
Dear T Mu,, Thank you for leaving us a 5* review. We’re delighted to hear that Lanaya made your letting experience smooth and stress-free. She takes great pride in understanding each client’s needs and providing clear, timely communication, so it’s wonderful to know her efforts made such a positive impact. We truly appreciate your recommendation and wish you all the best in your new home! Kind regards, Zoe Streets Ahead
5/5
GoogleI just moved into my new room thanks to Kingshill Agents , they were very efficient, responsive, and friendly throughout the whole process. Special thanks to Steven Cotterell for his excellent support and clear communication. Everything went smoothly from start to finish. Highly recommended!
5/5
GoogleMassive thanks to Street Ahead South Norwood , for securing myself and brother a 2 bedroom flat. The process, efficiency, speed and communication through was excellent and managed to secure my ideal property within 2weeks end to end. …
Dear Ethan, Thank you for leaving us a 5* review. … More
1/5
GoogleWorst tenancy experience I’ve had. They withheld our deposit with fake charges like wallpaper, oven cleaning, and paintwork, even though these were not our fault. No proper TDS protection certificate was provided and they failed to share …
Dear Anupama Dev, Thank you for leaving us a review. … More
1/5
GoogleWe have had a very poor experience with Streets Ahead as tenants of a property they manage, and unfortunately, our experience reflects what others have shared in recent reviews. …
Dear MJ, Thank you for leaving us a review. … More
1/5
GoogleSTOP leaving your lights on at night. It shines into all of the Leon House flats and there’s severe light pollution in our apartments. We are unable to get any sleep. …
5/5
GoogleFine experience, the Streets Ahead guys I corresponded with were very professional and most importantly, responsive. Generally from my experience, it's hard to get in touch with real estate agents via phone call on weekends. But many thanks …
Dear Joel, Thank you so much for your kind words! We’re delighted to hear that George and … More
5/5
GoogleLouis Jaden and the team at Streets Ahead Thornton Heath recently sold a house for me. They were very Professional and Communication was great through the whole sale process. Nothing was too much trouble Would highly recommend using their Services Many Thanks Don
Dear Ang, We’re delighted to hear that Louis, Jaden, and the team at our Thornton Heath branch provided you with a professional and smooth service throughout the sale of your property. Great communication and going the extra mile are things we truly value, so it's fantastic to know that came across during your time with us. We really appreciate your recommendation and hope to assist you again in the future, should you need anything. Kind regards, Zoe Streets Ahead
5/5
GoogleI’m so grateful to the team at Streets Ahead for making the sale of my flat such a smooth and stress-free experience. From the very first conversation, Louis gained my trust by being honest friendly, approachable, and genuinely cared about getting the best outcome for me. Sam kept me updated every step of the way, explained everything clearly, and were always quick to respond to any questions. I felt completely supported and reassured throughout the whole process. Thanks to their hard work and dedication, my flat sold quickly and at a great price. I honestly couldn’t have asked for better service and would happily recommend Streets Ahead to anyone thinking of selling their home.
Dear Kristel, Thank you for leaving us a 5* review. We are delighted to hear that Louis and Sam were able to provide the support, guidance, and reassurance you needed throughout the sale of your flat. It’s wonderful to know their dedication helped make the process smooth and stress-free, and that you achieved such a positive outcome. Your recommendation means a great deal to us, and we truly appreciate you choosing Streets Ahead. Kind regards, Zoe Streets Ahead
5/5
GoogleScott Banton was absolutely fantastic! From start to finish he's professionalism, expertise and dedication to work were evidently throughout the entire process and we feel incredibly fortunate to have him by our side. His ability to understand our needs and preferences was impressive and his tireless efforts to find the perfect property for us were truly appreciated. We couldn't be happier with our new home, and it's all thanks to Streets Ahead and Scott's hard work.Five stars isn't enough -We've give them ten stars if we could! Highly Recommended.
Dear Mary, Thank you for leaving us a 5* review. We are delighted to hear that Scott Banton from our Thornton Heath lettings team was 'absolutely fantastic' from start to finish during your property search. We wish you every happiness in your new home. Kind regards, Zoe Secretary
5/5
GoogleLaura has been amazing and so supportive all the way through our experience of selling and purchasing our properties. Additionally the support Emma provided whist Laura was on holiday was seamless and proof of a great team keeping each other notified on cases. I’m sure the rest of our transaction will go as seamless.
Thanks Laura! Happy we could be of help and sending you the best going forward.
5/5
GoogleI wanted to applaud the level of efforts, professionalism and friendliness that Lou, our estate agent, displayed. She is a credit to Brockenhurst and has left an impeccable impression. I really recommend this agency for first time tenants
Thank you so much for your kind words! We’re delighted to hear that Lou made such a positive impression and supported you so well as a first-time tenant. She’ll be thrilled to see your feedback. Wishing you all the best in your new home!
5/5
GoogleThis team went above and beyond to help me find a buyer for my property. We had a complicated case and even then, the team were superb and made sure I was in the know the whole time. Thank you so much for helping us through this tough process. Special mention to Jaden, Louis, Sam and Illiana 😊 …
Dear Hursh, Thank you so much for your wonderful review! We’re thrilled to hear that our team could support you through a complicated sale and keep you informed every step of the way. Jaden, Louis, Sam, and Illiana will be delighted to know their efforts were appreciated. Your kind words mean a lot to us! Kind regards, Zoe Streets Ahead
5/5
GoogleExtremely happy with the superb customer service. Staff at Thornton Heath Branch, particularly, Jaden, was brilliant. Thank you very much.
Dear Margaret, Thank you so much for your kind words! We’re thrilled to hear that Jaden and the team at our Thornton Heath branch provided superb customer service. Your feedback means a lot to us, and we really appreciate you taking the time to share it. Kind regards, Zoe Streets Ahead
5/5
Google“I had an excellent experience with Streets Ahead. A special shout-out to Scott Batton, who was incredibly helpful, attentive, and professional throughout the entire process of securing my accommodation. Highly recommend their services!”
Dear Nana, We’re delighted to hear that Scott made your experience so positive with his helpfulness, attentiveness, and professionalism. He’ll be thrilled to know his efforts were appreciated. We really value your recommendation! Kind regards, Zoe Streets Ahead
5/5
GoogleGreg and Trudy did an amazing job at getting my house sold and then helping us through to completion.
5/5
GoogleThis is a friendly, helpful and effective company. Highly professional
5/5
GoogleGeorge was fantastic in helping us sell our flat. He was always kind, professional, and incredibly accommodating of our schedule. His dedication and hard work were evident every step of the way, and he truly went above and beyond to ensure a smooth selling process. We highly recommend him to anyone looking for a reliable and supportive agent!
Dear Matt, Thank you for leaving us a 5* review. We are delighted to hear that George from our Purley sales team provided you with a kind and professional service throughout the sale of your property. We look forward to helping you again in the future. Kind regards, Zoe PA to Directors
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver and 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2023, 2024.
British Property Awards by year, 2023 to 20242024 2 Gold across two branches The British Property Awards 2024 winners
2023 1 Bronze The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.
Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.
Lettings Agency of the Year by year, 2012 to 20152015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 2 Gold and 1 Silver Lettings Agency of the Year Awards 2014 winners
2012 2 Gold and 2 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
Send Streets Ahead a message.
London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,475.
The nine Streets Ahead offices, by town:
Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.
