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Streets Ahead estate agents in London, Croydon, Thornton Heath and 2 more

4.6

★★★★★ Excellent

6,722 reviews across 9 offices and 4 platforms

www.streetsahead.info

Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,722 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

5,286

Reviews on Google

All 9 offices

Facebook logo

4.7 / 5

398

Reviews on Facebook

Business-wide

Yell logo

3.0 / 5

2

Reviews on Yell

All 9 offices

Trustpilot logo

1,036

Reviews on Trustpilot

Business-wide

Our offices

Streets Ahead's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 5,125 reviews on Google only. Show every review

1/5

Google

Due to a lack of training of the employees at this company (Mo) I could be out over £1000. I also spoke to management and they have only agreed to retrain their employee. There was no effort to help me recover the money I have lost due to their lack of due diligence.

Underdogs · 30 November 2025 · Streets Ahead Croydon (263 High Street)

Agent replied · 30 December 2025

Thank you for taking the time to share your experience. We are truly sorry for the frustration and inconvenience this situation has caused you. We completely understand how stressful it must have been, and we appreciate how disappointing it … More

5/5

Google

We have been landlords in Plymouth for more than 30 years but its our time to get out of this market. I first dealt with Helen Somauroo from DC Lane last year 2024 when we put a Peverell house on the market. I liked her enthusiasm and …

Mark · 26 November 2025 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 26 July 2026

Thank you, Mark, for sharing your incredible experiences. We're thrilled Helen and the team exceeded your expectations and made the process smooth. Your recommendation means a lot, especially coming from someone as experienced as yourself!

5/5

Google

I cannot speak highly enough of DC Lane. We were amazed when we sold our house within 24 hours of putting it on the market but having seen Helen in action in the house we ultimately bought through them I am not surprised! This woman knows …

Elizabeth · 26 November 2025 · Streets Ahead London (4 - 6 Westow Street)

5/5

Google

We approached all the leading estate agents in the local area with some trepidation as we were concerned as to how well our house would sell. The house was a lot larger than most which narrowed our potential market. The agents all gave …

Louise · 26 November 2025 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 26 July 2026

Thank you so much, Louise, for taking the time to share your experience. We're thrilled to hear how Helen and the team exceeded your expectations and made the process seamless for you. Wishing you all the best in your new home!

5/5

Google

Cannot fault the service we received when we sold our property and purchased our new home through DC Lane. Helen was amazing from start to finish. She sold our house with 24 hours and helped us find our forever home. Also need to give a big …

Michael · 26 November 2025 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 26 July 2026

Thank you, Michael! We're thrilled to hear that Helen and Oscar made your experience so seamless. Helping you find your forever home means so much to us. Wishing you endless happiness in your new place!

5/5

Google

Helen and the team were amazing selling my mother’s house after she passed. Chased the solicitors up without having to be asked. An absolute pleasure from start to finish. …

Christian · 26 November 2025 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 26 July 2026

Thank you, Christian. We're truly grateful for your kind words and are glad Helen and the team could support you during such a sensitive time. Your recommendation means a lot to us!

1/5

Google

A terrible experience of viewing with Emily Saker waiting around constantly for her to have a viewing for someone else why I'm waiting so rude.

Sambo · 26 November 2025 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 26 July 2026

Hi Sambo - We're sorry you felt Emily was rude in asking you to wait while she showed another prospective tenant the property, however in fairness they were booked before you and you did turn up early! … More

5/5

Google

Put my house up for sale with micheal poole and was under offer in less than a week all staff were very helpful and friendly and very quick to correspond with me thank you micheal poole

Sandra · 26 November 2025 · Streets Ahead Coulsdon

Agent replied · 26 June 2026

Thank you, Sandra, for your lovely feedback! 🌟 We’re so pleased your house went under offer so quickly and that you found our team helpful, friendly, and responsive. It was a pleasure working with you, and we wish you all the best moving forward! …

4/5

Google

I recently bought a property with their help. The process went well, and I appreciated how transparent they were from day one.

Soren · 25 November 2025 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 25 May 2026

Thank you, Soren, for your fantastic 5-star review. We’re so pleased to hear that you had a positive experience purchasing your property with us. Transparency and clear communication are incredibly important to us, so it’s great to know that this came through from day one and helped make the process a smooth one. Thank you for putting your trust in Winfields Sales & Lettings, and we wish you every happiness in your new property. If we can assist you again in the future, we’d be delighted to help., The Winfields Sales & Lettings Team

5/5

Google

I’d recommend Winfields to anyone looking for a reliable property agency. They made the whole process straightforward and stress-free.

Brook · 25 November 2025 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 25 May 2026

Thank you, Brook, for your fantastic 5-star review. We really appreciate your recommendation and your kind comments. Buying, selling, or renting property can often feel stressful, so we’re delighted to hear that our team made the process straightforward and stress-free for you. Thank you for choosing Winfields Sales & Lettings, and we’re always here if we can help with anything property-related in the future., The Winfields Sales & Lettings Team

5/5

Google

Rating only, no written review.

João · 25 November 2025 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 25 May 2026

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are delighted to hear about your positive experience with us. If you ever need assistance in the future, please don’t hesitate to get in touch. Kind Regards Thomas Winfield

5/5

Google

Winfields are a highly responsive, professional and knowledgeable company. The team assisted myself efficiently during the valuation stage. Highly recommended.

Lloyd · 25 November 2025 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 25 May 2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team during the valuation stage. Your recommendation means the world to us, and we're always here to help with any future property needs. Cheers!

5/5

Google

Sofia has been absolutely fantastic to deal with and been with nothing but help and support throughout the whole process cannot fault her whatsoever an absolute pleasure to deal with thank you so much once again Anthony & Zoe

Anthony · 25 November 2025 · Streets Ahead Purley

Agent replied · 13 April 2026

Dear Anthony, Thank you so much for your wonderful review! We’re delighted to hear that Sofia provided such fantastic support throughout the process. She’s a valued member of our team, and it’s great to know her hard work made your experience a positive one. We truly appreciate your kind words and look forward to helping you again in the future. Kind regards, Zoe Streets Ahead

1/5

Google

First day move in experience, terrible experience. They handed over keys with Broken Washing machine, Broken fridge, mouldy door, intense dog poo odour and pathetic attitude.

P · 24 November 2025 · Streets Ahead London (25 High Street)

Agent replied · 24 December 2025

Dear P Thomas, Thank you for leaving us a review. We are sorry to hear that on this occasion, the service received from Streets Ahead has not been up to our usual standard. Please email more information to clientcare@streetsahead.info and we will investigate this further. Kind regards, Zoe Streets Ahead

5/5

Google

Me and my partner would like to appreciate Janice Freeman who came to show us the property in Ls6 .She was really helpful and answered all our questions . Thankyou Janice 😊 …

Roshan · 24 November 2025 · Streets Ahead Croydon

Agent replied · 24 July 2026

Thank you Roshan for your praise, it is much appreciated!

5/5

Google

Creative and pleasant workplaces

Kimberley · 24 November 2025 · Streets Ahead Coulsdon

5/5

Google

Super friendly staff and very nice rooms!

Suzanne · 24 November 2025 · Streets Ahead Coulsdon

5/5

Google

Absolutely wonderful place to work and network. Nice restaurant and great coffee corner on the ground floor. When entering the building you can feel the good vibes and the atrium is amazing. Never stops to enjoy working here.

Roeland · 24 November 2025 · Streets Ahead Coulsdon

Agent replied · 24 May 2026

This is the kind of feedback we work for! Thank you Roeland ;)

5/5

Google

Absolutely love Edge Workspaces Olympic! The vibe here is incredible! Bright, modern, and full of energy. The spaces are beautifully designed, and everything feels so well thought out. The coffee is fantastic. The team is super friendly and always ready to help, which makes working here a real pleasure. If you’re looking for a workspace that inspires creativity and productivity, this is the place to be!

Elvine · 24 November 2025 · Streets Ahead Coulsdon

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.

British Property Awards winners in two years, the group and its branches: 2023, 2024.

British Property Awards by year, 2023 to 2024

Source: The British Property Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.

Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.

Lettings Agency of the Year by year, 2012 to 2015

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about Streets Ahead

Which Streets Ahead office has the most reviews?

London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,472.

Where are the Streets Ahead offices?

The nine Streets Ahead offices, by town:

Has Streets Ahead won any awards?

Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.

Reviews may appear on more than one platform.

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