5/5
GoogleOlivia was great throughout the whole process
Trusted Agent profile · Surrey
Verified
Streets Ahead estate agents in London, Croydon, Thornton Heath and 2 more
★★★★★
6,722 reviews across 9 offices and 4 platforms
Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,722 reviews on four platforms, rated 4.6 out of 5 overall.
5,286
Reviews on Google
All 9 offices
398
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 9 offices
1,036
Reviews on Trustpilot
Business-wide
Our offices
Streets Ahead's nine offices, most reviewed first. Each has its own page.
- Streets Ahead London (4 - 6 Westow Street)4 - 6 Westow Street, Crystal Palace, SE19 3AH1,763 reviews · 1,479 on Google (4.7)31 in the last 90 days
- Streets Ahead London (25 High Street)25 High Street, SE25 6EZ1,472 reviews · 295 on Google (4.6)94 in the last 90 days
- Streets Ahead Croydon219 Lower Addiscombe Road, CR0 6RB1,383 reviews · 1,101 on Google (4.4)4 in the last 90 days
- Streets Ahead New Homes219-221 Lower Addiscombe Road, Addiscombe, Croydon, CR0 6RB, CR0 6RB1,313 reviews · 348 on Google (4.3)80 in the last 90 days
- Streets Ahead Thornton Heath737-739 London Road, CR7 6AU1,214 reviews · 76 on Google (4.9)82 in the last 90 days
- Streets Ahead Croydon (263 High Street)263 High Street, CR0 1QH1,122 reviews · 869 on Google (4.7)20 in the last 90 days
- Streets Ahead Coulsdon148 Brighton Road, CR5 2ND1,011 reviews · 728 on Google (4.7)1 in the last 90 days
- Streets Ahead Purley936 Brighton Road, CR8 2LP575 reviews · 291 on Google (4.6)3 in the last 90 days
- Streets Ahead Croydon (936 Brighton Road)936 Brighton Road, Purley, CR8 2LP, CR8 2LP459 reviews · 188 on Google (4.5)78 in the last 90 days
Reviews on Google
Showing 5,125 reviews on Google only. Show every review
Google5/5
GoogleHannah was so nice. Really good communication and support. I was kept up to date with viewings and given feedback after every viewing. Thank you
5/5
GoogleRating only, no written review.
5/5
GoogleWonderful service! Friendly, enthusiastic and professional people to work with.
5/5
GoogleMy house hasn't proven to be the easiest to sell, having fallen through twice before finally being sold. Helen Lees at Fine & Country was great in helping navigate the bumpy road. Highly recommend and a pleasure to deal with.
Agent replied · 5 July 2026
Hi Paul, Thanks so much for the kind review! It has been a pleasure working with you. Helen
5/5
GoogleHelen Ed and team I am writing to express my heartfelt gratitude for all your support and professionalism in helping me sell my house, particularly during such a difficult period following the passing of my husband. The past months have been incredibly challenging, and your sensitivity, understanding, and expertise have made a world of difference. From the very first meeting, you demonstrated genuine compassion and guide me through every step of the process with patience and reassurance. Your attention to detail, clear communication, and a willingness to answer all my questions helped to ease my worries and give me confidence in the decisions we made together. I truly appreciate the extra care you took in managing viewings and negotiations, always respecting my wishes and ensuring that the process was as smooth and stress-free as possible. Thanks for your hard work and dedication, the sale was completed effectively, allowing me the space and support I needed on my family and being able to move forward. Thank you once again for your kindness and professionalism. I could not have asked for a better team to help me the this difficult time. I will always be grateful for your support. With sincere thanks, Deborah Murray
Agent replied · 5 July 2026
Hi Deborah, Thank you for your kind words, we appreciate how difficult a time this was for you and we thank you so much for putting your trust in us. Best of luck for the future! Best wishes, Ed & Team
5/5
GoogleHelen and Ed, provided a superb buyers experience for me. Helen was always there to help and support the buying process. She made an excellent liaison with my sellers and ensured that I was kept in the loop at all times.
Agent replied · 5 July 2026
Hi Bhavesh, Thank you so much for your lovely review, we wish you all the best for the future! Best wishes, Helen, Ed & team
5/5
GoogleThroughout it all, Louis and Jaiden were the epitome of patience and professionalism. They calmly managed the situation, kept me informed at every step, and provided much-needed reassurance. Their expertise and calm demeanour turned what could have been a stressful nightmare into a manageable process. They truly went above and beyond to ensure the purchase was successful. If you're looking for a dedicated and patient team who will fight your corner, look no further!
Agent replied · 27 December 2025
Dear Tiarna, Thank you so much for your wonderful review! On behalf of everyone at Streets Ahead, we’re absolutely delighted to hear how well Louis and Jaiden supported you throughout the process. They take great pride in providing calm, clear and reassuring guidance, especially during those moments that can feel overwhelming, so it’s fantastic to know their efforts made such a difference. We truly appreciate your kind words and recommendation. Wishing you all the very best in your new home, and if you ever need anything in the future, we’re here to help! Kind regards, Zoe Streets Ahead
5/5
GoogleMark from the St Albans branch was a pleasure to deal with. He was friendly, calm and always contactable. Despite a small hiccup in the process he never put pressure on us or spun us any lines. He was honest, fair and I would definitely both recommend him and use him again. Thank you for making what can be a hideously stressful thing be so easy and transparent.
5/5
GoogleFine and Country acted for the recent sale of our house and they did a fantastic job. They were diligent, caring and went well above the norm in their quality of service. Mark Saville in particular handled much of the work for the sale, but the whole team are to be commended for their excellent attitude and handling of the sale.
5/5
GoogleI have been working with Chintan and Nirav over the past week on renting a property and I feel that words are not enough to express their professionalism and reassurance provided. It’s been an incredibly easy process and I only have words of praise for them both. Your team is truly lucky to have them! Thank you, thank you!
5/5
GoogleI worked with Adem he was very nice and explained everything really well, hopefully we find something soon
Agent replied · 24 December 2025
Dear Wiam Carter, Thank you for your review. We’re glad to hear that Adem was able to provide clear explanations and friendly support during your search. We hope you find the perfect property soon and look forward to assisting you every step of the way! Kind regards, Zoe Streets Ahead
5/5
GoogleThank you Proffit and Holt: I am incredibly indebted to the team at Proffit and Holt, Watford. Namely Lesley, Kirsty, Shian, Phil and Charlie for their hard work and professionalism in the …
Agent replied · 2 June 2026
Thank you for taking the time and trouble to leave a review and for the positive feedback, we really appreciate it.
5/5
GoogleBrilliant, helpful and friendly experience from Elliot and the team !
Agent replied · 1 June 2026
We really appreciate your review Patrick, Elliot and the team are thrilled with your comments. Sarah Mains
5/5
GoogleAmazing service from start to finish! All staff were lovely and so helpful in selling our home! Special thanks to Donna for keeping us updated throughout the process and answering our queries so quickly! Thank you all so much, would definitely recommend!
Agent replied · 1 June 2026
That's great, thank you Rachel. Donna is delighted with your lovely review. Sarah Mains
5/5
GoogleI used Sarahmain before and kept a good contact and relationship with them. Scott is really helpful and very supportive for any query we had. Strongly recommend!
Agent replied · 1 June 2026
That's great to read Catherine, thank you for your review and your recommendation. Sarah Mains
5/5
GoogleFantastic! Elliot has been so helpful from the start. Highly recommend.
Agent replied · 1 June 2026
That's great to read! Elliot is thrilled with your comments, very many thanks. Sarah Mains
5/5
GoogleGreat service Keeping you up to date at all stages
Agent replied · 1 July 2026
Thanks Silvio! Glad to have been able to help and hope you enjoy the new house. All the best Daryl, Suzy & Damien
5/5
GoogleI cannot give Ewe Move less than 5 stars but I wish I could give them more! Ewe Move are the only reason we’ve completed on our purchase. They went above …
Agent replied · 1 July 2026
Hi Julianna, thank you for your 5* review! Glad we managed to get there in the end and hand over keys to your new home. Can't wait to see what you do with it and wish you all the best in there for years to come! Suzy, Damien & Daryl
5/5
GoogleHighly recommend ewe move! Suzy, Daryl and team have been so supportive and helpful throughout our buying process. They helped ensure the purchase met our requirements and within the timeframe we needed. Couldn’t recommend more highly!! Thank you so much
Agent replied · 1 July 2026
Thanks Nicole! It was a pleasure working with you and hope you have many years of happy memories in your lovely new home. All the best Suzy, Damien & Daryl
5/5
GoogleHighly recommend. We had quite a few hurdles during our move none of which were caused by the Ewe Move , but by delays in the chain. Throughout all of it, Damian, Suzy, Daryl and Sian were absolutely brilliant. They were always on top of everything, kept in constant contact, and did all they could to keep things moving for us. They were fantastic at selling our property and were equally brilliant in helping us secure our dream home. We couldn’t have asked for a more supportive and proactive team.
Agent replied · 1 July 2026
Hi Sophie, thank you for your lovely review and we're so happy to have been able to help you move into your new dream home! We wish you the best and many years happiness in it. All our best Suzy, Damien, Daryl & Sian.
5/5
GoogleToday i have a phone call with Ava, she was really lovely on the phone and professional and answered my questions (which were many). She really made me feel understood even though i accidentally applied for the wrong property lol. But thank you for taking the time to call me and help me.
Agent replied · 30 December 2025
Dear M B, Thank you so much for your kind words! We’re delighted to hear that Aibha was able to take the time to answer all your questions and make you feel understood - even with the mix-up on the property. We’re glad she could help make the process easier and more enjoyable for you! Kind regards, Zoe Streets Ahead
5/5
GoogleThank you to Aibha for being very helpful with the renting process. Much appreciated! Finn
Agent replied · 30 December 2025
Dear Finn, Thank you so much, Finn! We’re delighted to hear that Aibha was able to help … More
5/5
GoogleI had a great experience with Muhammed viewing properties he was patient and understanding of what I wanted and seems like someone I could do a deal with
Agent replied · 30 December 2025
Dear Patrick, Thank you so much for your kind feedback! We’re delighted to hear that Muhammed … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- South East London
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- South East London
2018 1 Silver and 1 Bronze EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Medium (6 to 20 branches)
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2023, 2024.
British Property Awards by year, 2023 to 2024
2024 2 Gold across two branches The British Property Awards 2024 winners
2023 1 Bronze The British Property Awards 2023 winners
- BronzeThe British Property Awards 2023: Regional Letting Agent, South LondonPurley
Source: The British Property Awards winners lists, as published, linked by year.
Lettings Agency of the Year Awards
Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.
Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.
Lettings Agency of the Year by year, 2012 to 2015
2015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
- GoldLettings Agency of the Year Awards 2015: Best Customer Service Large Lettings Agency
- GoldLettings Agency of the Year Awards 2015: Best South East Lettings Agency (Small)
- SilverLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2014 2 Gold and 1 Silver Lettings Agency of the Year Awards 2014 winners
- GoldLettings Agency of the Year Awards 2014: Best Customer Service Large Lettings Agency
- GoldLettings Agency of the Year Awards 2014: Best South East Lettings Agency (Small)
- SilverLettings Agency of the Year Awards 2014: Best Property Management 501 to 1000 Properties Lettings Agency
2012 2 Gold and 2 Silver Lettings Agency of the Year Awards 2012 winners
- GoldLettings Agency of the Year Awards 2012: Best Customer Service Lettings Agency
- GoldLettings Agency of the Year Awards 2012: Best Lettings Franchise Agency
- SilverLettings Agency of the Year Awards 2012: Best South East Lettings Agency (Small)
- SilverLettings Agency of the Year Awards 2012: Best Training and Development Lettings Agency
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
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Questions about Streets Ahead
Which Streets Ahead office has the most reviews?
London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,472.
Where are the Streets Ahead offices?
The nine Streets Ahead offices, by town:
- Coulsdon: 148 Brighton Road, Coulsdon, Surrey, CR5 2ND
- Croydon: 219 Lower Addiscombe Road, Croydon, Surrey, CR0 6RB
- Croydon (263 High Street): 263 High Street, Croydon, Surrey, CR0 1QH
- Croydon (936 Brighton Road): 936 Brighton Road, Purley, CR8 2LP, Croydon, CR8 2LP
- London (25 High Street): 25 High Street, London, SE25 6EZ
- London (4 - 6 Westow Street): 4 - 6 Westow Street, Crystal Palace, London, SE19 3AH
- New Homes: 219-221 Lower Addiscombe Road, Addiscombe, Croydon, CR0 6RB, CR0 6RB
- Purley: 936 Brighton Road, Purley, Surrey, CR8 2LP
- Thornton Heath: 737-739 London Road, Thornton Heath, CR7 6AU
Has Streets Ahead won any awards?
Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.
