Trusted Agent profile · Surrey
Verified
★★★★★
6,865 reviews across 9 offices and 4 platforms
Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,865 reviews on four platforms, rated 4.6 out of 5 overall.
5,337
Reviews on Google
All 9 offices
489
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 9 offices
1,037
Reviews on Trustpilot
Business-wide
Streets Ahead's nine offices, most reviewed first. Each has its own page.
Showing 5,176 reviews on Google only. Show every review
5/5
GoogleBeen such a quick process. Couldn’t recommend enough.
Thanks Hannah, its been a pleasure working with you to get the sale through so quickly! 41 days from memo to handing over keys! All our best Suzy, Sian, Daryl & Damien
5/5
GoogleI recently used Hilton, King and Lock to sell my house and found them to be excellent. They were readily available to answer any questions or queries I had. Once the sale was agreed they were constantly tracking the progress of the …
Thank you for your wonderful review. We are delighted to hear that you had such a positive experience selling your home with HKL. Keeping our clients informed, being available to support throughout the process and proactively progressing … More
5/5
GoogleI recently joined the business as Marketing Manager and Sarah picked up with me immediately to make sure we were making the best use of all our membership perks. After every phone call she sends me detailed notes and next steps so I know exactly what I need to follow up with. She is really proactive at getting us involved and facilitates any content I send over quickly and effectively! She has gone above and beyond to help me get our profile up to date and singing as it should do!
5/5
GoogleI have had the absolute pleasure to work with Duncan (ZEST Bath) over the last three months and his help, efficiency and knowledge (and friendliness!) have been pivotal in the whole process! I have just completed on my fabulous new home …
5/5
GoogleZest have been excellent, and in particular Kate. They took on and ensured my students lets meet current and future regulation. They found a significant issue which required a toilet and bathroom to be changed for 2 bathrooms. Given the …
5/5
GoogleZest manage the letting of my HMO to students. They have proven to be very good at it. Without them I would have quit being a landlord, due to the increasing demands requiring more time, effort and headaches. They understand their …
5/5
GoogleHad a wonderful experience with DC Lane! Oscar, Victor and Helen helped me throughout the sale- especially with my first time buyer nerves! Such a supportive team, and I couldn’t have asked for more with my first purchase. When I go through the process again I will be coming to back to them without any hesitation. Thank you all :)
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent customer service!!! very professional very helpful would definitely recommend to family and friends to use poole's in the future
5/5
GoogleAll the staff have been amazing… everything has been tip top from start to finish… but a special mention to Helen Nicholson who has been outstanding… thank you all so much.
5/5
GoogleCustomer service is amazing! But special thanks to Dannielle Kennett, she was so lovely and always seemed happy to help and explain things when needed. Couldn’t ask for a better service.
5/5
GoogleMark was a great letting agent, very attentive, helpful and easy to contact.
Hi Jack, It was a pleasure having you guys. Wishing you all the best and thanks so much for the review. Cheers, Mark.
5/5
GoogleI couldn’t recommend the sales team at Streets Ahead highly enough. They have displayed such professionalism throughout the sale. I couldn’t thank them enough! Highly recommend!
Dear Jodan, Thank you so much for your wonderful feedback. We are thrilled to hear that our sales team provided you with such a professional experience throughout your sale. Your kind words mean a lot to the team, and we are so pleased we could assist you. We truly appreciate your recommendation and thank you for choosing Streets Ahead. Kind regards, Zoe Streets Ahead
5/5
GoogleHad an excellent experience working with Sam May to find a property. Sam is motivated, proactive and reliable. He goes above and beyond to find properties that match specific criteria, make viewings work within tight timeframes and is genuinely passionate about his job. Sam also really knows his areas inside and out and was a great resource through this whole process. Thanks Sam for a brilliant experience working with you!
Dear Laura, Thank you so much for your fantastic review! We’re absolutely delighted to hear about your excellent experience with Sam. His motivation, proactive approach and genuine passion for helping clients are exactly what we strive for at Streets Ahead, so it’s wonderful to see that reflected in your journey. Going above and beyond to match the right properties, working around tight timeframes, and providing in-depth local knowledge are all things Sam takes great pride in - and we’ll be sure to pass on your kind words to him. Thank you again for choosing Streets Ahead. We wish you all the very best in your new property, and we’re here if you ever need anything in the future! Kind regards, Zoe Streets Ahead
5/5
GoogleThe space is as aesthetically pleasing as it is functional and efficient. Excellent quality furniture, plenty of outlets at each workspace and the different floors provide a unique environment for your needs(mingle or take private call). The on-site team is very helpful, kind and outgoing. Tieny was quick to respond and answered all my questions in detail. Alyssa gave a great tour and helped me decide what membership would meet my needs the best. I am very happy with EDGE workspaces.
Thank you Meg, our colleagues will be happy to read this!
5/5
GoogleHigh-quality office space in a central and prestigious area. It feels professional and organized, perfect for serious business operations.
Thank you Mohammed!
5/5
GoogleThank you, Maya, for your support in helping us find a house. Maya was professional, patient, and always available to answer our questions throughout the process. She truly cared about finding the right home for us and guided us every step of the way. We really appreciate her dedication and would highly recommend both Maya and Streets Ahead to anyone looking for a reliable and supportive team.
Dear Alline Thais, Thank you so much for your kind words! We’re delighted to hear about your positive experience with Maya. Her professionalism, patience, and dedication to helping clients find the right home are exactly what we value at Streets Ahead. We’ll be sure to pass on your wonderful feedback to Maya. It’s great to know her guidance and support made your journey smoother and more enjoyable. Thank you again for recommending Maya and Streets Ahead. We truly appreciate your support and wish you all the best in your new home. Kind regards, Zoe Streets Ahead
5/5
GooglePaige provided a fantastic experience during the letting process. Her professionalism and dedication made the process seamless and stress-free. She was incredibly helpful, proactive, and always available to answer questions, ensuring everything was handled efficiently. Her services are highly recommended for anyone looking for a reliable and expert letting agent in the area!
Dear Darshan, Thank you so much for your kind words! We’re delighted to hear that Paige’s professionalism, dedication, and proactive approach made your letting experience seamless and stress-free. She’ll be thrilled to know her support and availability made such a positive impact. Your recommendation means a lot to us, and we look forward to assisting you again with Streets Ahead in the future! Kind regards, Zoe Streets Ahead
5/5
GoogleI had a viewing with Paige Palmer and she was so helpful, answered all of my questions and was able to organise a viewing on the same day! She has been very attentive to all of our questions and has answered even after work hours! Great service and very friendly manner. I would definitely recommend the agency and specifically Paige, very knowledgeable and friendly.
Dear Alejandra, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with Paige. Providing prompt, attentive service and making the process as smooth as possible is exactly what we aim for at Streets Ahead, so it’s fantastic to know Paige was able to organise a same-day viewing and support you every step of the way - even outside of usual working hours. Her friendly manner and in-depth knowledge are real assets to our team, and we’ll be sure to pass along your kind words to her. Thank you for your recommendation, it truly means a lot to us. If there’s anything further we can help with, please don’t hesitate to get in touch! Kind regards, Zoe Streets Ahead
5/5
GoogleJaimie and other staff members has been exceptional throughout our home-buying journey. She was consistently kind, approachable, and incredibly helpful, always taking the time to clearly explain every step and answer any questions we had. My partner and I recently purchased our new home with Jaimie’s support, and her professionalism, knowledge, and genuine care made the entire process smooth and stress-free. We couldn’t recommend her highly enough.
5/5
GooglePaige provided a fantastic experience during the letting process. Her professionalism and dedication made the process seamless and stress-free. She was incredibly helpful, proactive, and always available to answer questions, ensuring everything was handled efficiently. Her services are highly recommended for anyone looking for a reliable and expert letting agent in the area!
Dear Darshan, Thank you so much for your kind words! We’re delighted to hear that Paige’s professionalism, dedication, and proactive approach made your letting experience seamless and stress-free. She’ll be thrilled to know her support and availability made such a positive impact. Your recommendation means a lot to us, and we look forward to assisting you again with Streets Ahead in the future! Kind regards, Zoe Streets Ahead
5/5
GoogleI had a viewing with Paige Palmer and she was so helpful, answered all of my questions and was able to organise a viewing on the same day! She has been very attentive to all of our questions and has answered even after work hours! Great service and very friendly manner. I would definitely recommend the agency and specifically Paige, very knowledgeable and friendly.
Dear Alejandra, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with Paige. Providing prompt, attentive service and making the process as smooth as possible is exactly what we aim for at Streets Ahead, so it’s fantastic to know Paige was able to organise a same-day viewing and support you every step of the way - even outside of usual working hours. Her friendly manner and in-depth knowledge are real assets to our team, and we’ll be sure to pass along your kind words to her. Thank you for your recommendation, it truly means a lot to us. If there’s anything further we can help with, please don’t hesitate to get in touch! Kind regards, Zoe Streets Ahead
5/5
GoogleCart thank Nicola and the team enough nothing was to much trouble for them ,every question answered quickly buying my.new home with them went through quickly with out issues with Nicola keeping me updated at every step of the way ,amazing service lovely friendly staff
1/5
GoogleI booked a viewing for a property and took time off work specifically to attend. I received confirmation emails and text messages confirming the date and time of the appointment. I arrived at the property as scheduled and waited approximately 15, 20 minutes. When no one arrived, I attempted to contact the office by phone but received no answer. I then sent an email and was informed that the property had already been sold and that no one would be attending the viewing. I was also advised that someone should have contacted me to inform me of this, which unfortunately did not happen. This situation was extremely frustrating and inconvenient, particularly as I had taken time off work based on the confirmed appointment.
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Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver and 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2023, 2024.
British Property Awards by year, 2023 to 20242024 2 Gold across two branches The British Property Awards 2024 winners
2023 1 Bronze The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.
Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.
Lettings Agency of the Year by year, 2012 to 20152015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 2 Gold and 1 Silver Lettings Agency of the Year Awards 2014 winners
2012 2 Gold and 2 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
Send Streets Ahead a message.
London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,476.
The nine Streets Ahead offices, by town:
Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.
