Trusted Agent profile · Surrey
Verified
★★★★★
6,863 reviews across 9 offices and 4 platforms
Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,863 reviews on four platforms, rated 4.6 out of 5 overall.
5,337
Reviews on Google
All 9 offices
489
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 9 offices
1,035
Reviews on Trustpilot
Business-wide
Streets Ahead's nine offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI cannot thank our agent Robyne Bonar enough. We were in chain with a buyer (and associated solicitors) who was putting our own purchase at risk and Robyne was able to intervene and get everything in place for completion before our purchase …
5/5
GoogleMy property search started off very daunting and over whelming as it was my first home. And even though I never brought a property through Nathan carty he took me on a few viewings and is such a down to earth guy. He made me feel as if the …
5/5
GoogleI can openly say this is the best letting service I have ever experienced, and I say this after dozens of failed call backs, brusque receptions and poor organisation from others we've experienced. Alexandra from the Addiscombe office …
5/5
GoogleI have just moved into a lovely flat and was helped throughout by George and Emma. I first spoke with George; I was able ask him anything regarding the property, …
5/5
GoogleWell done to Alexandra for being extremely professional in carrying out her duty as a property reference checker. She was very polite and respectful at every level. I have huge respect for her in the way she deals with her …
2/5
GoogleIt's hard to write this review, because any agency has 1) The way the company runs, and 2) the people who work there. For Streets Ahead I'd give them *1 star* for our letting experience. Been letting through them two years now and observed …
5/5
GoogleFrom start to finish the employees here were nothing but helpful & supportive in our search for a new place to live. Having not moved house for 9 years we were a bit rusty on the whole process but Streets Ahead made the whole thing as easy …
5/5
GoogleAlexandra brown has been fantastic,she is very professional,efficient and friendly,she immediately responded to our queries and took care of the whole process, she is helpful and always available to talk to me …
5/5
GoogleEXCELLENT stress free experience all round. Property sold by Marina Steele who I found to be very Professional efficient motivated helpful and knowledgable of the area. …
5/5
GoogleHad fantastic service from George in the Croydon branch. He went above and beyond to ensure we saw relevant houses in our desired search! …
5/5
GoogleMy partner and I were looked after superbly by Marina Steele. We had registered with many agencies but she was the only who individually kept in contact with us and knew what we wanted from our property. She advised us brilliantly from …
5/5
GoogleIt is rare these days to receive excellent service, particularly from Estate Agents but Streets Ahead are exceptional. Emma Mckenzie and George Barnes the Lettings Consultant who handled my case is a gold bar! Knowledgeable, helpful, …
5/5
GoogleGareth has been extremely helpful, friendly, polite, professional and hard worker who is always available. It has been a great privilege for having this young gentle man. …
5/5
GoogleI had the pleasure to deal with Myles and Alexandra from Streets Ahead agency in Croydon. Although we didn't rent with them in the end (because the area is a bit too far away from where we are going to work), Alex and Myles were super …
5/5
GoogleWe highly commend the Streets ahead team for helping us with our property search. It started a year ago when we first started viewings with Harley who was always very professional and courteous. Harley takes time to explain any processes so …
5/5
GoogleI highly recommend Robert Owen for the good work he's doing at your Addiscombe branch, He listens carefully to the us and laison with the landlord to achieve the best results. He is very efficient always calls to make sure if we are …
5/5
GoogleAfter viewings upon viewings and approaching countless agencies I came across streets ahead their Alexandra! …
5/5
GoogleI have been using Streets Ahead for about 6 years and have 3 properties with them that I let out. Kirsty Baker is my property manager now and I couldn't ask for anyone more …
5/5
GoogleI am really impressed with the professionalism and resilience that the team Lettings team at the Streets Ahead croydon branch have shown. They helped me find the perfect place in a very short timeframe. They were very regular with following …
5/5
GoogleKirsty Baker of Streets Ahead has been absolutely amazing in helping me with a difficult tenant by being in constant contact, answering my queries immediately and generally going above & beyond. I have used Streets Ahead for many years on …
1/5
GoogleIf I could give them a 0 out of 5 I would, this is the worst letting agents I have ever dealt with. We had so many issues as tenants that I wouldn't even be able to list them all down here. The worst being the rats that they would never …
5/5
GoogleI had an excellent experience with Alexandra from Croydon office, who was very helpful, professional and most importantly, very responsive. Moreover, her advices were sincere and useful. …
5/5
GoogleAlexandria has had a lot to deal with from refused references To landlords changing moving in dates the day before moving in We almost changed eastate agents but stuck …
1/5
GoogleRented a property through them, completed referencing and the let was agreed. Suddenly the landlord apparently decided to take the property off the market, though they continued to advertise it as an available property. Now no answer on …
Good morning, Many thanks for your comments above and we take all feedback very seriously. If … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver and 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2023, 2024.
British Property Awards by year, 2023 to 20242024 2 Gold across two branches The British Property Awards 2024 winners
2023 1 Bronze The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.
Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.
Lettings Agency of the Year by year, 2012 to 20152015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 2 Gold and 1 Silver Lettings Agency of the Year Awards 2014 winners
2012 2 Gold and 2 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
Send Streets Ahead a message.
London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,476.
The nine Streets Ahead offices, by town:
Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.
