5/5
The flexibility and professionalism of Manager Kai was immediately apparent from our first meeting and we decided to see what he could do to sell our fathers house quickly. …

Trusted Agent profile · Surrey
Verified
★★★★★
6,865 reviews across 9 offices and 4 platforms
Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,865 reviews on four platforms, rated 4.6 out of 5 overall.
5,337
Reviews on Google
All 9 offices
489
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 9 offices
1,037
Reviews on Trustpilot
Business-wide
Streets Ahead's nine offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
The flexibility and professionalism of Manager Kai was immediately apparent from our first meeting and we decided to see what he could do to sell our fathers house quickly. …
5/5
More than happy to recommend Streets Ahead Coulsdon who we have used a couple of times to sell property. All agents use the same websites but can be lazy after that. Kai and Lee were my main contacts and always proactive, arranging …
5/5
Would definitely recommend Streets Ahead as an Estate Agent. We purchased a property they had listed and from a buyers perspective, was very pleased with the service they provided. Kai handled the offer process fairly and …
5/5
My Experience with Natalie Sanders at the Streets Ahead Purley Branch was exceptional! I was on the market with 2 other Local High St Agents who were NOT pro active at all! I never knew when viewings were taking place nor received any feedback. My property was on the market for over 2 weeks and I was starting to feel very concerned however Natalie approached me and explained to me the benefits of using Streets Ahead, I instantly felt very warmed to her. After agreeing to use Streets Ahead I noticed a massive difference I was notified when viewings were taking place some days I received over 10 confirmation text messages and was always provided with feedback, 1 week in Natalie called me with an offer over the asking and we agreed to a lovely family which is just what we was looking for! the whole process was smooth and VERY professional! HIGHLY RECOMMENDED THANK YOU NATALIE AND TEAM!!
5/5
I do think Street Ahead is good agency that always follow up on time, also have massive real estate resources that's very nice. They provide the efficiency service. Due to I already signed the contract with other agent, I missed to be their tenant. Hence I could not say how quick of their procedure once the contract signed, and I want to be honest to the people, so my comment can be fair and considerable. I would like to give 5 starts for all the services I had from them. I would like to say thank you to Ronnie, she is a lovely girl and helps me a lot. :) But I do believe they can provide the same quality service for their clients!
1/5
WOLVES IN SHEEPS CLOTHING
My husband died whilst we were due to move. I asked for the sale to be stopped to which legally I couldn’t as we had exchanged contracts. I arrived home on the Monday after my husband passing on the Sunday, to receive the biggest bouquet of flowers from SA. With a very kind note if we can doing anything please ask. A few days later I then received a WhatsApp message from one of their senior managers “ Are you still selling, can we find you another property?”I then received a phone call asking me to pay my invoice. I questioned what for.... to be told we have sold your house for you, if have chose not to move not our problem. I offered to pay £1,500.00 of the £9,200 commission they were charging as a gesture of good will. This was refused. My husband was laid to rest the first week of June. I received an email the next day requesting the invoice was settled otherwise this would need to be passed to the credit agencies. My son made contact with Manager and asked why he would bully a woman who still had not moved out of the house and was grieving for her husband.I have now moved out of the house and SA have been paid in full. I would never ever use them again. They are complete wide boys in flash cars, fake smiles and false relations. They were aware my husband sick during the selling process. They have no empathy or feelings. The ironic thing every time I spoke to Manager his statement was “ I really liked your husband”. They would never have treated me this way had he been alive, they should be ashamed of themselves. I hope this scenario never happens to them.STAY AWAY ABSOLUTE WOLVES !!!!
5/5
I had an excellent experience with Alexandra from Croydon branch, she was very helpful, professional and most importantly, very responsive during the whole process and patient . Moreover, her advices were sincere and helpful. I highly recommend this agency and I wish to deal with these guys in the future. Thank you so much as now my new baby will enjoy a perfect home. Amina/Osman.
1/5
Awful experience with them, they’re really rude and unprofessional. I used to like them but after how I’ve been treated last time I’ve moved to a different agency and it’s far better now - I’m glad that the nightmare with Streets Ahead is over!!
5/5
Sedat at Streets Ahead South Norwood has been a fantastic help in achieving the sale of our property. …
5/5
Sedat at Streets Ahead South Norwood, has been absolutely fabulous throughout the initial stages of this daunting process, right through to the sale of our property. During the whole process he has been extremely professional and super …
5/5
I would like to say a big thank you to Street Ahead. From day 1 they been fantastic. A special mention to Sedat who started off with our sale. Always professional, …
5/5
The lettings staff in Streets Ahead are fantastic. You don't have to chase or remind them and the do an excellent error free job. I'd been wasting a lot of time with two other agencies prior to working with Streets Ahead and quite honestly …
1/5
They are simply liars and cannot be trusted, having had them over to value my mothers home it must be said they lie and cannot stick to ANY promise they make. They are bullies, promise the world and lack the capacity to do the most simplest …
Good morning, Many thanks for your comments above and we take all feedback very seriously. If … More
1/5
they put 6 people ( 2 adults and 4 children ) into a small 2 bedroom home. The tenants were dirty and disrespectful and caused a lot of mess and damage. The inventory was taken 9 days after the tenants moved in. I had to pay 9 days of their …
Good morning, Many thanks for your comments above and we take all feedback very seriously. If … More
5/5
I had fantastic service from Streets Ahead - after initially listing my property with a small local agent who claimed to be the best in the area, but only achieved 1 viewing in 3 months, I switched to Streets Ahead - I had more interest …
5/5
Charlie Ridge at the Norwood branch is a credit to Streets Ahead. I had to unexpectedly move out of our current property. He always kept in constant contact and updated me and went above and beyond his remit to find a property for my …
5/5
Amazing service received by Bradley ! The only agent who constantly stayed in touch and made sure he provided the services we required! Would definitely recommend streets ahead and if you want to get your work done faster then definitely ask for Bradley !
5/5
Throughout my entire property search, nothing was too much to ask of Streets Ahead. Bradley Snape at the Central Croydon branch was always on the other end of the phone to answer any questions we had. Thank you for everything.
5/5
Is very good agenci Lynsey is fabulous
1/5
I am very disappointed in the services that was made with this estate agents. First of all when I moved into my property at wandle mill it was not up to standard. The paintwork was not up to standards, there was marks all over the walls and …
5/5
Faye Godfrey is enthusiastic and efficient and I highly recommend her as an estate agent.
5/5
Genuinly impressed with Faye. She brokered sale/ purchase which benefited both parties, followed up where necessary and built a genuine rapport with the seller which helped in negotiation. …
5/5
'Best Service' isn't enough. Finding a new home was so diffucult for us because of our family situation. Though it seemed impossible, Bradley Snape from Streets Ahead did all his best and made sure that everything will go well for us. Out …
5/5
Totally recommend Street Ahead, specially Bradley he has been very helpful from day one even though we keep calling him every day for an update he did not loose his cool LOL very professional. Good job Bradley. From Marie and Louis Allas.
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Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver and 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.

Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2023, 2024.
British Property Awards by year, 2023 to 20242024 2 Gold across two branches The British Property Awards 2024 winners
2023 1 Bronze The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.

Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.
Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.
Lettings Agency of the Year by year, 2012 to 20152015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 2 Gold and 1 Silver Lettings Agency of the Year Awards 2014 winners
2012 2 Gold and 2 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
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London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,476.
The nine Streets Ahead offices, by town:
Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.