Trusted Agent profile · Surrey
Verified
★★★★★
6,865 reviews across 9 offices and 4 platforms
Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,865 reviews on four platforms, rated 4.6 out of 5 overall.
5,337
Reviews on Google
All 9 offices
489
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 9 offices
1,037
Reviews on Trustpilot
Business-wide
Streets Ahead's nine offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI have just sold my house through Streets ahead Purley. I was really messed around by another agent and Jamie and his team really helped me to move. Diana did a great job getting viewings and offers and we sold our property for more money than we expected
5/5
GoogleThank you Streets Ahead!!! Especially Charlie who found me an amazing apartment in such short notice.
5/5
GoogleI would like to say a big thank you to Street Ahead. From day 1 they been fantastic. A special mention to Sedat who started off with our sale. Always professional, know what's it's talking about. Always positive. Never been let down by any of them. And a big thank you to Selma, for all your searches and visit. Always been professional with client on visit. I defenitley recommend anyone to use this estate agent in South Norwood. You won't regret at all.
5/5
GoogleStreet ahead have an excellent letting services - especially Zeena who understood my brother, cousin and i needs at once and So far streets ahead is best agency I've dealt with in london - I would highly recommend their services.
1/5
GoogleRating only, no written review.
5/5
TrustpilotVery very good 😊
From start to finish , from initial valuation to completion streets ahead were professional, helpful, efficient and supportive. Moving us very stressful and they were so kind and understanding when things went wrong as they inevitably do. Special mention to Maryjane, Michael, Rahman and Jola but the whole team deserves these plaudits
4/5
GoogleGood experience of finding a flat to rent through Streets Ahead. We dealt with George Barnes, Emma McKenzie, Kunal Patel (and Stefanie from a different branch of Streets Ahead). All worked hard to get us moved in on a tight timescale. Thank you!
5/5
GoogleI had an amazing experience with streets ahead. I would like to thank Alexandra and her team for an amazing experience. It really made me feel at ease. Thank you.
1/5
GoogleI have had traumatizing experience with them. They offered me a property with no gas connection. They misled me by stating that gas would be installed in 3 hours once I move in. Unfortunately the issue was bigger than three hours as stated. I requested to withdraw the the process, they forced me to still wait and that the issue will be resolved in a day. A day became four days, I was so devastated and requested a full refund of my rent and deposit. The staff started telling stories that well you signed the contract and so you cannot just cancel it. I said how do you expect me to live in a property without gas? Cut story short , this agent is a scum. Up to now am still waiting for my money which they still havent refunded telling me it would take 5 working days. They are so corny and dodgy. As am talking my solicitor will be dealing with my case as they are still holding my money. Theyre so horrible without no sense of humour. How do u expect someone to live in a property without gas considering the weather.
Many thanks for your comments above and we take all feedback very seriously. If you feel that you have been treated in the wrong manor, please do not hesitate to contact me to discuss this further. Kind regards, Kunal Patel Lettings Manager 020 8655 1300
5/5
GoogleMe and my wife went through Streets Ahead and Rayaan Hafeez in particular to find our first home together, the service was just exceptional. Prompt in responses, professional and just a delight to deal with.
5/5
GoogleThank you Charlie for helping me find another great property. Charlie has found 2 houses for my family and the attention to detail and knowledge that he and his manager Maxime shows is amazing. Charlie will always be the first agent I call from now on. Thank you so much!!
5/5
GoogleGreat knowledge of the area and experience shown by Aidan and Charlie at my viewing yesterday. Would defo recommend these guys!
5/5
GoogleThanks for finding me my new home Charlie!!!! Great service from you and your colleagues
5/5
GoogleI have recently had the opportunity to be signed up with Streets Ahead in hope of finding a new property to rent. They are great with updating there customers with property alerts. Jordan was ever so kind to assist me on viewings, but I found elsewhere as I wanted to be closer to Peckham. Thanks Jamie too for helping me in regards to the property's up for sales as I was indecisive with what to do. Many thanks.
5/5
Googlevery good help Jordan me and my wife are happy with our new home. I will come back again if I wish to move.
5/5
GoogleEXCELLENT CUSTOMER SERVICE !! Thanks Nataly for all your help, I put my property on the market with her and she has been great!! thank you to Jordan for assisting the viewings !! I will definitely be recommending :D
5/5
GoogleCompliments to Jordan, her service was outstanding during our search with Streets Ahead !
5/5
GoogleNatalie and Jordan was helpful enough by putting our property on the market and letting it. Me and my wife are so pleased with the service we have had with them!
5/5
GoogleRating only, no written review.
5/5
GoogleStreets Ahead helped us find our new house. Gareth and Emma were really professional and helpful, from the first viewing, to confirming all the administrative steps, the communication nearer to our move in date was excellent and hassle free. I would really recommend them!
1/5
GoogleAwful experience- they’re incompetent and rude. Not sure where their bad reviews disappear- they must write new ones for themselves everyday lmao!!
Dear Mr Bullen, We apologise for the bad experience you have had. Please contact Andrew Hylton, the head of property management, in order to discuss/investigate the matter you have raised. - O208 655 4747. Yours sincerely, Zoe Pennington PA to the directors.
5/5
GoogleAMAZING!!! Charlie Ridge provided me with the best customer service, care and attention which I have never experienced from an agent before. I was constantly updated with new properties Streets Ahead had until I found the perfect house for my family and I. So happy I used Streets Ahead and I will not think of using any other estate agent again. Thank you so much Charlie !!!
5/5
GoogleIt's an excellent experience with George from Croydon branch, he is very helpful, professional and most importantly, very responsive during the process of application to house ?? and he explained the property very well I quit like Streets ahead croydon and recommend others in croydon as well Thank you George ??
1/5
GoogleDefinitely one of the worst agency I’ve had an experience with
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver and 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2023, 2024.
British Property Awards by year, 2023 to 20242024 2 Gold across two branches The British Property Awards 2024 winners
2023 1 Bronze The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.
Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.
Lettings Agency of the Year by year, 2012 to 20152015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 2 Gold and 1 Silver Lettings Agency of the Year Awards 2014 winners
2012 2 Gold and 2 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
Send Streets Ahead a message.
London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,476.
The nine Streets Ahead offices, by town:
Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.
