5/5
I had a great experience with Karen. She's very friendly, communicative and helped us get our perfect home, would recommend to anybody!

Trusted Agent profile · Surrey
Verified
★★★★★
6,852 reviews across 9 offices and 4 platforms
Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,852 reviews on four platforms, rated 4.6 out of 5 overall.
5,333
Reviews on Google
All 9 offices
489
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 9 offices
1,028
Reviews on Trustpilot
Business-wide
Streets Ahead's nine offices, most reviewed first. Each has its own page.
Showing 5,172 reviews on Google only. Show every review
5/5
I had a great experience with Karen. She's very friendly, communicative and helped us get our perfect home, would recommend to anybody!
5/5
Streets Ahead were incredibly helpful, fast and efficient. They helped my wife and I find a home to rent quickly and were very helpful every step of the way. I'd 100% use them again and would recommend them to others.
5/5
Rating only, no written review.
5/5
Paige’s communication was great, very friendly and attentive during viewings and made you feel relaxed. Eager to answer any questions you had and all round a very nice experience.
5/5
Paige from Streets Ahead was kind, professional, easy to work with and fast! Thank you so much!
5/5
Street Ahead were really helpful throughout the whole process of finding and securing our new property. Communication was clear, everything was handled professionally, and they made the process much easier for us, especially while I was arranging things from abroad. A special thank you to Aibha and George Barnes for all their help, patience and quick responses. They were always happy to answer my questions and kept me updated throughout the process. Really happy with the service and would definitely recommend Street Ahead
5/5
We had the pleasure of having Pawel Serafin as the sales negotiator for the property we were selling. Sold our flat within a week of listing with two buyers bidding for the property. Not only that, he liaised with us, the buyer and corresponding solicitors multiple times to sort out any delays in the transaction. We can’t thank him enough for going above and beyond to help us sell our flat so we can move to our dream home. Thank you so much Pawel! We made a good choice going with Streets Ahead from the start.
5/5
I had a fantastic experience with Kacey at Street Ahead House Agents. From the very beginning, Kacey was incredibly helpful, professional, and attentive. She took the time to understand what I was looking for and supported me throughout the entire process. Her communication was excellent, and she was always responsive, approachable, and happy to answer any questions I had. Kacey made what could have been a stressful process feel straightforward and well managed. I really appreciated her dedication and excellent customer service. Thank you, Kacey, for all your help and support. I would highly recommend her to anyone looking for a professional, reliable, and genuinely helpful estate agent.
5/5
We had a very positive experience with Mo at Street Ahead. He was extremely helpful throughout the whole property process and guided us every step of the way. Mo was professional, friendly, and always willing to answer our questions and provide clear advice. . We truly appreciate all his help and would highly recommend Mo and Street Ahead to anyone looking for excellent property service. Thank you, Mo!
5/5
We had the pleasure of having Pawel Serafin as the sales negotiator for the property we were selling. Sold our flat within a week of listing with two buyers bidding for the property. Not only that, he liaised with us, the buyer and corresponding solicitors multiple times to sort out any delays in the transaction. We can’t thank him enough for going above and beyond to help us sell our flat so we can move to our dream home. Thank you so much Pawel! We made a good choice going with Streets Ahead from the start.
5/5
Maya was very friendly, helpful and pro-active in finding us a property which eventually led to finalising the property of our choice. A perfect 5 - star service from her.
5/5
I can highly recommend Jasmine, Tommy and the team at Streets Ahead. Having sold two properties through them (simultaneously!) I can honestly say that their client service, attention to detail and ability to get results are second to none.
5/5
I cannot recommend Streets Ahead Estate Agents in South Norwood highly enough. Their service was genuinely second to none, from the initial valuation right through to the successful sale of our property. A special thank you to Michael, Nadim and Jibran, who were absolutely outstanding throughout the entire process. They were professional, knowledgeable, proactive and, most importantly, incredibly consistent. Communication was excellent from start to finish. We were kept updated, given detailed feedback after viewings, and never had to chase for information. They followed up and followed through. If they said they would do something, they did it, and they were constantly working behind the scenes to keep things moving and ensure the sale progressed as smoothly as possible. They went above and beyond and made us feel that our sale was genuinely important to them. I would 100% use Streets Ahead again and would have absolutely no hesitation recommending them to anyone looking to sell their property.
5/5
We’ve had such a positive experience with Paige from Streets Ahead South Norwood. From the moment we viewed the property, she’s been genuinely lovely to deal with and has made what can be a really stressful process feel so much easier. What we’ve appreciated most is how communicative and helpful she’s been throughout. She’s kept us updated at every stage, answered all of our (many 😂) questions, and whenever something needed clarifying during referencing she was quick to look into it, speak to the relevant people and come back to us with an answer. We were working with quite a tight timeframe to find somewhere, so having someone who was actually responsive and proactive made a massive difference. We never felt like we were being left in the dark or having to constantly chase for an update. She’s also just been really warm and personable throughout the whole thing. It never felt overly transactional, and you can tell she genuinely cares about helping people get things over the line. Really happy with how everything has gone and massively appreciate all of Paige’s help in getting us into our new home. Would absolutely recommend her and Streets Ahead South Norwood. Thank you Paige! 😊
5/5
It was a good and pleasant communication and customer service all through. Infact Paige was a very good representative of Street Ahead who made house lettings and referencing experience palatable. I and my wife are extremely happy to trade with Street Ahead through Paige.
5/5
Mo from StreetsAhead has been patient and friendly throughout the entire process. He answered all my questions, in-person and via email, and I'd happily recommend him and StreetsAhead to others.
5/5
Excellent service during the time our property was listed for sale. Special mention to Maylin for all her help and professional assistance
5/5
I cannot recommend Streets Ahead Estate Agents in South Norwood highly enough. Their service was genuinely second to none, from the initial valuation right through to the successful sale of our property. A special thank you to Michael, Nadim and Jibran, who were absolutely outstanding throughout the entire process. They were professional, knowledgeable, proactive and, most importantly, incredibly consistent. Communication was excellent from start to finish. We were kept updated, given detailed feedback after viewings, and never had to chase for information. They followed up and followed through. If they said they would do something, they did it, and they were constantly working behind the scenes to keep things moving and ensure the sale progressed as smoothly as possible. They went above and beyond and made us feel that our sale was genuinely important to them. I would 100% use Streets Ahead again and would have absolutely no hesitation recommending them to anyone looking to sell their property.
5/5
We’ve had such a positive experience with Paige from Streets Ahead South Norwood. From the moment we viewed the property, she’s been genuinely lovely to deal with and has made what can be a really stressful process feel so much easier. What we’ve appreciated most is how communicative and helpful she’s been throughout. She’s kept us updated at every stage, answered all of our (many 😂) questions, and whenever something needed clarifying during referencing she was quick to look into it, speak to the relevant people and come back to us with an answer. We were working with quite a tight timeframe to find somewhere, so having someone who was actually responsive and proactive made a massive difference. We never felt like we were being left in the dark or having to constantly chase for an update. She’s also just been really warm and personable throughout the whole thing. It never felt overly transactional, and you can tell she genuinely cares about helping people get things over the line. Really happy with how everything has gone and massively appreciate all of Paige’s help in getting us into our new home. Would absolutely recommend her and Streets Ahead South Norwood. Thank you Paige! 😊
5/5
Excellent service from Matt, Georgia and team. So helpful and kind. They got back to me so quickly when I had queries. At such a stressful, emotional time this team got me through and I can't thank them enough.
5/5
I came across this agency when I saw some properties I liked online, I spoke to a lovely lady Maya who was really knowledgeable when I asked many questions for multiple properties- definitely recommend contacting this agent if you want a smooth experience!
5/5
We had a viewing with Mo, and he was extremely knowledgeable and helpful throughout. He took his time to show us around the property, answered all of our questions and made the whole viewing a really positive experience. We really appreciated his professionalism and would definitely recommend him.
5/5
Rating only, no written review.
5/5
Maya has been incredibly helpful throughout my property search. She’s been professional, supportive, and always happy to help. I would definitely recommend her to anyone looking for a property!
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Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver and 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.

Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2023, 2024.
British Property Awards by year, 2023 to 20242024 2 Gold across two branches The British Property Awards 2024 winners
2023 1 Bronze The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.

Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.
Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.
Lettings Agency of the Year by year, 2012 to 20152015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 2 Gold and 1 Silver Lettings Agency of the Year Awards 2014 winners
2012 2 Gold and 2 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
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London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,469.
The nine Streets Ahead offices, by town:
Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.