Trusted Agent profile · Surrey
Verified
★★★★★
6,861 reviews across 9 offices and 4 platforms
Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,861 reviews on four platforms, rated 4.6 out of 5 overall.
5,336
Reviews on Google
All 9 offices
489
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 9 offices
1,034
Reviews on Trustpilot
Business-wide
Streets Ahead's nine offices, most reviewed first. Each has its own page.
Showing 5,175 reviews on Google only. Show every review
5/5
GoogleI'm going to keep my review simple but hopefully effective. I completed a property purchase this week and it was from the very start to completion a totally trouble/stress free experience. HIGHLY RECOMMENDED + special thanks to Imaan & Michael
5/5
GoogleThe whole team were professional, responsive, and genuinely supportive throughout the process. Loved the street app to help with viewings and offers and the 3d tour of the …
Hi Mart Y! 🌟 Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found our team professional, responsive, and genuinely supportive throughout your journey. It’s fantastic that you loved the street app and our … More
5/5
GoogleI had an excellent experience with George Reeves! He was supportive throughout the whole process and had great communication with us. We are very happy with our experience and couldn’t recommend highly enough!
5/5
GoogleGeorge Reeves helped us move in less than a week. He makes things happen! He demonstrated tremendous speed, removed bottlenecks, and he was solution oriented. He was very flexible throughout the process and showed empathy. I will call him first for my next move! You can count on his ability to get things done! A true a professional!
5/5
GoogleI had a very positive experience working with Jada. She was professional, helpful, and kept everything moving smoothly. She explained things clearly and was always approachable if I needed support. Overall, it was a very pleasant experience …
5/5
GoogleElliot has been extremely professional and attentive, such a smooth and fast process compared to other agencies I have dealt with. Thank you.
5/5
GoogleWe really appreciate Elliot’s help. He made our move smooth and stress-free!
5/5
GoogleExcellent Estate Agents that kept everything organised throughout the purchase process.
Thank you so much for your lovely 5* review, we're really pleased to have been able to help with your purchase! Best wishes Daryl, Damien, Suzy & Sian
5/5
GoogleGreat experience - Nadim really went the extra mile to help me secure a lovely property. Not only was he constantly proactive, but he was reliable and a pleasure to do business with. Would highly recommend, thank you for making it such a great experience!
Dear Sara, Thank you so much for your kind words and recommendation! We’re delighted to hear that you had such a positive experience with Streets Ahead. Nadim will be especially pleased to know his proactive approach and dedication made a real difference in helping you secure your new property. We pride ourselves on delivering a reliable and personable service, so it’s wonderful to see that reflected in your journey with us. Wishing you all the best in your new home, and thank you again for choosing Streets Ahead! Kind regards, Zoe Streets Ahead
5/5
GoogleI’d like to appreciate Ade Alade & Phil. They both played crucial roles in having me situated in a short timeframe. Ade really took my circumstance as his own and made sure I had options for properties. Phil helped close the deal although it seemed impossible at one point.
Dear Gareb, Thank you so much for your thoughtful feedback! We’re delighted to hear that Ade and Phil were able to support you during such an important and time-sensitive move. Ade will be especially pleased to know his dedication and personal approach made a difference in finding you suitable options, and Phil’s persistence in getting the deal over the line truly reflects our commitment to our clients. It’s wonderful to know we could help make what seemed impossible become a reality. Wishing you all the best in your new home, and thank you for choosing Streets Ahead! Kind regards, Zoe Streets Ahead
5/5
GoogleJasmine has been great during our sale this month. Very helpful
Dear Simone, Thank you for your feedback! We’re so pleased to hear that Jasmine has been such a great support during your sale. Providing helpful and attentive service is really important to us, and it’s wonderful to know she made the process smoother for you. Wishing you all the best, and thank you for choosing Streets Ahead! Kind regards, Zoe Streets Ahead
5/5
GoogleThanks Jasmine for ur help and suggesting houses to me.
Dear Adam, Thank you so much for your kind words! We’re delighted to hear that Jasmine was able to help and guide you to the right properties. We’ll be sure to pass on your lovely feedback to her. If you need any further assistance, the Streets Ahead team is always here to help! Kind regards, Zoe Streets Ahead
1/5
GoogleWe had two viewings today with this estate agency and both failed. The first one they did not have the keys and did not bother to call ahead to advise of this so was a wasted journey during working hours. Just now we had one scheduled for 4pm and again waited for 10mins and no one showed or called us. This is unacceptable on so many levels and will not want to work with such an organisation or business. Especially in current housing market we would expect better and proactive communication and actually wanting to show houses and staying on top of interested enquiries. Not good and highlights little care to customer service.
Dear Theo, Thank you for your review. We are sorry to hear that on this occasion, the service received has not been up to our usual standard. Please email more information to clientcare@streetsahead.info and we will investigate this further. Kind regards, Zoe Streets Ahead
5/5
GoogleI’d like to appreciate Ade Alade & Phil. They both played crucial roles in having me situated in a short timeframe. Ade really took my circumstance as his own and made sure I had options for properties. Phil helped close the deal although it seemed impossible at one point.
Dear Gareb, Thank you so much for your thoughtful feedback! We’re delighted to hear that Ade and Phil were able to support you during such an important and time-sensitive move. Ade will be especially pleased to know his dedication and personal approach made a difference in finding you suitable options, and Phil’s persistence in getting the deal over the line truly reflects our commitment to our clients. It’s wonderful to know we could help make what seemed impossible become a reality. Wishing you all the best in your new home, and thank you for choosing Streets Ahead! Kind regards, Zoe Streets Ahead
5/5
GoogleWe would like to thank Oscar at DC Lane for his professionalism and support during the process. The service we received was excellent and communication was always very good. Whenever we contacted him with a question or request, he responded quickly and was always helpful. My husband and I truly appreciate the support we received. We would happily recommend DC Lane to anyone, whether you are selling or buying a property. You can expect a professional service and great communication throughout the process. Wioleta and Bart 😊
5/5
GoogleVery wonderful service, the easiest move I’ve ever done. Thank you guys, can I give 10 stars?
5/5
GoogleAlex from MS has been particularly helpful over the past few days (he’s always helpful and efficient by the way), but as a landlord, I find the admin is always tedious. Alex stepped up and sourced all the information that I needed and delivered the next working day !
Thank you for positive feedback Chris, we are really happy to hear you received the information you needed so quickly and that the process was made easier for you. We truly appreciate your feedback and hope everything continues to run smoothly for you.
5/5
GoogleA well-balanced working space nicely planned
Thank you Jin Jo!
5/5
GoogleI had an excellent service from ade he was very professional and polite , making my renting journey very easy thank you very much.
Dear Alieu, Thank you so much for your kind review. We are delighted to hear that you received such excellent service from Ade. It is wonderful to know that his professionalism and polite approach helped make your renting journey so easy. We really appreciate you taking the time to share your experience and will be sure to pass on your lovely feedback to Ade. Thank you again for choosing Streets Ahead. Kind regards, Zoe Streets Ahead
5/5
GoogleI genuinely don’t have enough good words to fully capture the level of dedication, care, and sheer investment that Samuel May from the Thornton Heath branch put into helping me purchase my new home. From start to finish, his service was nothing short of exceptional. Samuel went far beyond what I would ever expect from an estate agent. He kept me consistently updated several times a week, ensuring I was never left wondering about the progress of my purchase. He was proactive in chasing solicitors, keeping everything moving smoothly and efficiently, which made what is often a stressful process feel much more manageable. What truly stood out was his willingness to go the extra mile at every opportunity. He arranged access to the property whenever I needed it, always accommodating and flexible. On top of that, he made sure that any issues identified were addressed promptly and even ensured that rubbish was cleared before move-in day, something that made a huge difference and showed his attention to detail and genuine care. It’s rare to come across someone who treats their job with this level of commitment and personal investment. Samuel didn’t just “do his job”, he took ownership of the entire process and made me feel supported every step of the way. Thanks to Samuel, what could have been a stressful experience became a smooth and positive journey. I cannot recommend him highly enough. If recognition, promotion, or reward is given based on performance, then Samuel truly deserves it. Thank you again for everything, you made a lasting impression, and I’m incredibly grateful.
Dear Karisha, Thank you so much for taking the time to share such a thoughtful and detailed review. We are absolutely delighted to hear about your positive experience with Samuel and the support he provided throughout your home-buying journey. Delivering a smooth, well-communicated, and stress-free service is exactly what we strive for, and it’s fantastic to know that Samuel’s dedication, proactive approach, and attention to detail made such a meaningful difference to you. Your kind words about his commitment, flexibility, and willingness to go the extra mile will mean a great deal to him, and we will be sure to pass on your feedback. Recognition like this is incredibly important to us, and we’re proud to have team members who take such genuine ownership of their clients’ experience. Congratulations on your new home - we wish you every happiness there. If we can be of any assistance in the future, please don’t hesitate to get in touch. Kind regards, Zoe Streets Ahead
5/5
GoogleFantastic Lettings agent! Always keeping us up to date and compliant on all our properties. They are very organised and always offer the best advice! Highly recommend!
Thank you Amrik. Nice that our hard working staff are appreciated
5/5
GoogleWe like to thank Paige Palmer for helping us find our first flat, she was very charismatic, helpful and established a great rapport and understood exactly what we were looking for as well consistently being in communication with us throughout of journey. She is absolutely an asset to the business and we are grateful to have had her help us with this journey!
Dear Michelle, Thank you so much for your kind 5⭐ review! We’re delighted to hear that Paige was able to support you in finding your first flat. Providing a helpful, friendly and well-communicated service is something we always strive for, and it’s wonderful to know Paige built such a great rapport with you and understood exactly what you were looking for throughout the journey. We’ll be sure to pass on your lovely feedback to Paige, she’ll be thrilled to hear it! Congratulations on your first flat, and thank you again for choosing Streets Ahead. Wishing you all the best in your new home! 🏡 Kind regards, Zoe Streets Ahead
5/5
GoogleI had an excellent service from ade he was very professional and polite , making my renting journey very easy thank you very much.
Dear Alieu, Thank you so much for your kind review. We are delighted to hear that you received such excellent service from Ade. It is wonderful to know that his professionalism and polite approach helped make your renting journey so easy. We really appreciate you taking the time to share your experience and will be sure to pass on your lovely feedback to Ade. Thank you again for choosing Streets Ahead. Kind regards, Zoe Streets Ahead
5/5
GoogleA much more personal experience than I have received from any other CRM providers when its felt you are just a number on the direct debt run with no support other than online AI. My account manager Amy Cameron is always on hand to provide support and ensure we are utilising the system to its upmost to drive business growth.
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Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver and 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2023, 2024.
British Property Awards by year, 2023 to 20242024 2 Gold across two branches The British Property Awards 2024 winners
2023 1 Bronze The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.
Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.
Lettings Agency of the Year by year, 2012 to 20152015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 2 Gold and 1 Silver Lettings Agency of the Year Awards 2014 winners
2012 2 Gold and 2 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
Send Streets Ahead a message.
London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,475.
The nine Streets Ahead offices, by town:
Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.
