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Streets Ahead estate agents in London, Croydon, Thornton Heath and 2 more

4.6

★★★★★ Excellent

6,861 reviews across 9 offices and 4 platforms

www.streetsahead.info

Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,861 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

5,336

Reviews on Google

All 9 offices

Facebook logo

4.7 / 5

489

Reviews on Facebook

Business-wide

Yell logo

3.0 / 5

2

Reviews on Yell

All 9 offices

Trustpilot logo

1,034

Reviews on Trustpilot

Business-wide

Our offices

Streets Ahead's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 5,175 reviews on Google only. Show every review

5/5

Google

Mo has been amazing while we've been looking for a place - it's so nice when Estate Agents are on WhatsApp as it's so much quicker and convenient, and Mo is so responsive, which isn't something you can say for every Estate Agent. He's organised loads of viewing and asked for feedback, so I'm really appreciative of everything he's done for us so far!

Beth · 9 April 2026 · Streets Ahead Croydon (263 High Street)

Agent replied · 13 April 2026

Dear Beth, Thank you so much for your lovely 5⭐ review! We are really pleased to hear that Mo has been so helpful during your search. Providing quick and convenient communication is really important and it is great to know that being available on WhatsApp made the process easier for you. Mo will be delighted to hear that his responsiveness and effort in arranging viewings and keeping in touch has made such a positive difference. Thank you again for your kind words and for choosing Streets Ahead. We really appreciate your feedback and look forward to helping you further on your property journey! 😊 Kind regards, Zoe Streets Ahead

1/5

Google

We had two viewings today with this estate agency and both failed. The first one they did not have the keys and did not bother to call ahead to advise of this so was a wasted journey during working hours. Just now we had one scheduled for 4pm and again waited for 10mins and no one showed or called us. This is unacceptable on so many levels and will not want to work with such an organisation or business. Especially in current housing market we would expect better and proactive communication and actually wanting to show houses and staying on top of interested enquiries. Not good and highlights little care to customer service.

Theo · 9 April 2026 · Streets Ahead Croydon

Agent replied · 22 April 2026

Dear Theo, Thank you for your review. We are sorry to hear that on this occasion, the service received has not been up to our usual standard. Please email more information to clientcare@streetsahead.info and we will investigate this further. Kind regards, Zoe Streets Ahead

5/5

Google

We spoke to several agencies when considering selling our flat, and Possible stood out for being both professional and approachable, as well as genuinely focused on the seller’s side. They marketed our flat effectively and ultimately secured an acceptable offer within a reasonable timeframe.

George · 9 April 2026 · Streets Ahead London (4 - 6 Westow Street)

5/5

Google

Romi was fantastic! A flat became available that exactly matched what my wife and I were looking for, and Romi contacted us right away to get us in for a viewing. We made an offer the same day, and she guided us through the process with the landlady, then helped us get everything arranged to move in. We are delighted with the flat, and with the excellent service we received!

Will · 8 April 2026 · Streets Ahead Purley

Agent replied · 8 June 2026

Dear Will Fawson, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Romi. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, John Payne East Greenwich

5/5

Google

Rating only, no written review.

George · 8 April 2026 · Streets Ahead Purley

Agent replied · 8 June 2026

Dear George Bishop! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team

5/5

Google

I’ve had a great experience dealing with Stefano. Although I found my property elsewhere, Stefano was very helpful with the listings Streets Ahead had to offer. Very professional. Highly recommended. Thank you.

Hamza · 6 April 2026 · Streets Ahead Purley

1/5

Google

Waste of time, they never bother getting back to you. I went into the Moreton branch last year asking about a flat local to me and they said they'd put my details down but it was the Wallasey branch who would deal with it. A few weeks passed and still nothing so I went into the Wallasey one and was told the viewings were full but if it didn't go then they'd contact me. Once again, nothing. It was on Rightmove for about 2 months after that before it finally went! I enquired on Rightmove about another property and applied twice within a week asking for more info and to view it and you guessed it, nothing. Still to let though 3-4 weeks later! Useless company and if I see their name attached to anything I don't bother wasting my time now

Francesca · 6 April 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 6 September 2026

Hi Francesca, I am aware your enquiry was made for a rental property, and the current lettings market is extremely challenging. We have a very limited number of properties becoming available while receiving hundreds of enquiries each month. If a property is currently tenanted then viewing arrangements have to be made via the current tenant which creates delays in arranging access and confirming viewing slots. When we are finally able to arrange viewings, these have to be allocated on a strict first-come, first-served basis due to the volume of demand. This means viewing lists can fill very quickly, and we are not always able to respond individually to every enquiry as promptly as we would like. That said, we completely understand how frustrating this must have been from your perspective, and we are genuinely sorry that your experience with both branches left you feeling this way. The current situation is largely due to a significant increase in demand for rental properties combined with a notable reduction in the number of landlords and available homes on the market. Please accept our apologies again for the inconvenience caused. Kind regards, Karl Tatler Estate Agents

5/5

Google

Brilliant service! The team were incredibly easy to speak to, friendly, down-to-earth, and genuinely kind. They were always responsive and supportive throughout the process. Buying a house can be really stressful, but they helped take a lot of that pressure away. I can’t thank them enough.

Hugo · 6 April 2026 · Streets Ahead London (4 - 6 Westow Street)

5/5

Google

Dan and Matt have been very helpful and attentive with my purchase so far. Their communication has been excellent. Thanks guys.

Karl · 6 April 2026 · Streets Ahead London (4 - 6 Westow Street)

5/5

Google

Excellent service! I was given my own point of contact and was kept up to date throughout the whole process. If my contact wasn't available, there was still someone who was able to help. As a first time seller the team were also great at offering advice and support. Everything from staging the house for the photographs, the EPC, booking in or moving viewings was so easy and every member of staff I dealt with was friendly and knowledgeable. Would highly recommend!

Jacqui · 6 April 2026 · Streets Ahead London (4 - 6 Westow Street)

5/5

Google

Martin and the team were friendly and professional at all times. We had a particularly complicated sale which lasted for about a year. During this time they kept in touch with us, answered our queries and looked after all the viewings. We were very happy with the service that they provided.

Sarah · 6 April 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 6 June 2026

Hi Sarah, Thank you very much for your kind review. We’re delighted to hear that you were happy with the service Martin and the team provided throughout what was certainly a long and complex sale. Keeping our clients informed and supported during challenging transactions is incredibly important to us, so it’s great to know you felt well looked after along the way. Martin will be especially pleased to hear your feedback. Thank you again for placing your trust in us, it was a pleasure working with you.

5/5

Google

Exceptional professional service given by Martin & Stela at Bonds with excellent communication & updates - would highly recommend using & will use again.

Jenny · 6 April 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 6 June 2026

Thank you so much for your kind review. We’re delighted to hear that you received exceptional service from Martin and Stela, and that their communication and regular updates made a positive difference. Your recommendation means a great deal to us, and we’d be very happy to assist you again in the future.

5/5

Google

Second time using Bond, the first being 10 years ago and from start to finish they were excellent, consistent communication and help every step of the way. Even called me to collect the keys on our purchase 30 minutes before our solicitor did. Highly recommend!

Gary · 6 April 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 6 June 2026

Dear Gary, Thank you so much for your continued trust in Bond, it really means a lot to us that you chose to work with us again after 10 years. We’re delighted to hear that you experienced the same high level of service, with consistent communication and support throughout. Going the extra mile, right through to completion, is something we always strive for, so it’s great to know it made a difference. Thank you again for your recommendation and for choosing Bond, we wish you every happiness in your new home.

5/5

Google

Great service, and dealt with the last minute drama's to a successful move. Would 100% recommend

Natalie · 6 April 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 6 June 2026

Hi Natalie, Thank you for your kind review. We’re delighted we could help navigate the last-minute challenges and ensure everything came together for a successful move. We really appreciate your recommendation and wish you all the best in your new home.

5/5

Google

Acting on behalf of my sister, unable to cope following loss of her husband coupled with not moving house for over 50 years, I was extremely impressed with the level of understanding and support offered by Bonds. Her property started life as a couple of small cottages, which were joined, extended and morphed into a large house surrounded by acres land. It was not a conventional 3 bedroom property but Bonds inspired lots of interest and continued to do so after two sales collapsed. They provided accompanied visits so she felt less vulnerable and regular feedback. Their professional input never wavered despite the final sale taking almost two years. Extremely happy with service and support thank you.

Trish · 6 April 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 6 June 2026

Hi Trish, Thank you for taking the time to leave such a thoughtful review. We’re truly grateful for your kind words and are so pleased that we were able to support both you and your sister through what was understandably a very emotional and complex process. Selling a unique property after so many years, especially during such a difficult time, requires patience, care and perseverance. We’re glad that our team could provide the understanding, regular communication and accompanied viewings needed to help your sister feel comfortable and supported throughout the journey. Despite the challenges along the way, we’re delighted that we were able to achieve a successful sale in the end. Thank you again for placing your trust in us, it was a privilege to assist you both.

5/5

Google

Sold home for us really friendly and communication is great 👍 …

Rachael · 6 April 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 6 July 2026

Thanks so much for your 5* review Rachael. We're so pleased we could help you!

5/5

Google

We like to thank Paige Palmer for helping us find our first flat, she was very charismatic, helpful and established a great rapport and understood exactly what we were looking for as well consistently being in communication with us throughout of journey. She is absolutely an asset to the business and we are grateful to have had her help us with this journey!

Michelle · 5 April 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 13 April 2026

Dear Michelle, Thank you so much for your kind 5⭐ review! We’re delighted to hear that Paige was able to support you in finding your first flat. Providing a helpful, friendly and well-communicated service is something we always strive for, and it’s wonderful to know Paige built such a great rapport with you and understood exactly what you were looking for throughout the journey. We’ll be sure to pass on your lovely feedback to Paige, she’ll be thrilled to hear it! Congratulations on your first flat, and thank you again for choosing Streets Ahead. Wishing you all the best in your new home! 🏡 Kind regards, Zoe Streets Ahead

5/5

Google

Great experience - Nadim really went the extra mile to help me secure a lovely property. Not only was he constantly proactive, but he was reliable and a pleasure to do business with. Would highly recommend, thank you for making it such a great experience!

Sara · 5 April 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 13 April 2026

Dear Sara, Thank you so much for your kind words and recommendation! We’re delighted to hear that you had such a positive experience with Streets Ahead. Nadim will be especially pleased to know his proactive approach and dedication made a real difference in helping you secure your new property. We pride ourselves on delivering a reliable and personable service, so it’s wonderful to see that reflected in your journey with us. Wishing you all the best in your new home, and thank you again for choosing Streets Ahead! Kind regards, Zoe Streets Ahead

5/5

Google

Excellent service from Fine & Country, especially Kim who handled our sale. She was incredibly helpful, professional, and supportive right through to the very end. We really appreciated her dedication and would highly recommend her to anyone looking to sell their property.

Deji · 5 April 2026 · Streets Ahead London (4 - 6 Westow Street)

Agent replied · 5 July 2026

Hi Deji, Thank you so much for your kind review, Kim really enjoyed working with you and we wish you all the best for the future! Kind regards, F&C

5/5

Google

this is the best experience i ever had working with an agent! Lily and Henri was so professional and patient! also the property they got is just so much better than what others is offering! i cannot wait moving in the house!!! plz do not hesitate to chose this the home club u will not regret!!!!!

Hope · 4 April 2026 · Streets Ahead London (4 - 6 Westow Street)

5/5

Google

Absolutely amazing experience. Evaluation done the same day as enquiry, pictures taken the day after. Day after that was on the market and sold within 28 hours. Recommend 100%!

Georgia · 4 April 2026 · Streets Ahead Coulsdon

Agent replied · 4 July 2026

We are so pleased we were able to support you in such a timely manner allowing you the opportunity to take your next steps!

5/5

Google

I had an issue with the hot water in the property at first, but the team followed up and resolved the problem. I appreciate their support and the effort they made to fix it. Thank you for your help and service.

MahdiYousefi · 3 April 2026 · Streets Ahead Coulsdon

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.

British Property Awards winners in two years, the group and its branches: 2023, 2024.

British Property Awards by year, 2023 to 2024

Source: The British Property Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.

Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.

Lettings Agency of the Year by year, 2012 to 2015

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about Streets Ahead

Which Streets Ahead office has the most reviews?

London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,475.

Where are the Streets Ahead offices?

The nine Streets Ahead offices, by town:

Has Streets Ahead won any awards?

Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.

Reviews may appear on more than one platform.

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