Trusted Agent profile · Surrey
Verified
★★★★★
6,861 reviews across 9 offices and 4 platforms
Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,861 reviews on four platforms, rated 4.6 out of 5 overall.
5,336
Reviews on Google
All 9 offices
489
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 9 offices
1,034
Reviews on Trustpilot
Business-wide
Streets Ahead's nine offices, most reviewed first. Each has its own page.
Showing 5,175 reviews on Google only. Show every review
5/5
GooglePete and Sam are the best agents you will find - they really excel on what they do. They are very professional, attentive and always available. Look no further! Id use them again in a heartbeat.
An absolute pleasure Renato. We are going to miss the chats!
1/5
GoogleWe have had a terrible experience with reipit and continue to do so. The worst service from a crm provider i've seen in 30 years before crms even existed! We paid them their requested fees, to have (all) my data exported from the system, the export was incomplete and a mess on several levels, we spent months and thousands, trying to sort it out, we went back to them with a clear picture of what was missing and they promised to make it right, weeks later they don't respond to any calls any emails or any cases put in their system, we have warned and warned about legal action and are now forced to engage our lawyers, they just wont give us our intellectual property, we didn't want to completely terminate the service just scale down the service while we took advantage of elements another crm offered, now we are trapped using them or risk loosing our data. We are now faced with hefty legal cost to get our property back, let alone the lost opportunity we are facing due to this. I highly recommend any one thinking of using them to read the fine print around getting your data out of their system, and really think twice because its been hell for no reason with us and certainly something you don't expect and shouldn't have to deal with in modern business.
5/5
GoogleProfessional amazing service would recommend to anyone.
Thank you so much, Becki, for your wonderful 5-star review. We really appreciate your kind words and recommendation. Providing a professional, high-quality service is exactly what we strive for, so it’s fantastic to hear that you had such a positive experience with Winfields Sales & Lettings. Thank you again for choosing us, and if we can help you with anything in the future, whether sales, lettings, or property advice, we’d be delighted to assist., The Winfields Sales & Lettings Team
5/5
GoogleJust incredible service from this wonderful agency - they sold our flat smoothly during global crisis
Thank you Alice.
5/5
GoogleWere excellent throughout- quickly found multiple buyers for our house with minimal fuss. They didn’t inflate the price of our house as many estate agents do but have a realistic valuation, good advice and without any pressure actually got us a very good price and buyers for our house in a difficult market. We liked that they have been in the area a long time and are a genuinely local business who know the area and houses here very well. They kept in touch with the chain and were on it in a way we haven’t found with estate agents before.
5/5
GoogleRating only, no written review.
Thanks Mr Dhaliwal, it is a pleasure working with you.
5/5
GoogleOkay
5/5
GoogleI have had a very good experience with Streets Ahead South Norwood so far. Paige has been extremely helpful, professional, patient, and supportive throughout the referencing process. She has always replied quickly to my emails and kept me updated during every step. As English is not my first language, I really appreciated her kindness and understanding while helping me with the process and documents. Thank you very much for all your help and support!
5/5
GoogleI had a wonderful experience working with Paige Palmer while searching for a two-bedroom apartment. From the very first call to the final stages, she was absolutely excellent. Paige was professional, attentive, and incredibly supportive throughout the entire process. She guided us every step of the way with patience and clarity, making what could have been a stressful experience feel smooth and easy. On top of that, she was always kind and warm in her communication, which made a big difference. Thank you so much, Paige, for your dedication and for being so helpful. We truly appreciate everything you’ve done for us. We hope that one day we’ll have the opportunity to work with you again this time when buying a property! Highly recommended!
5/5
GoogleSam was incredibly helpful throughout the reference and move in process. Nothing was too much and she was happy to answer any questions I had - would highly recommend to anyone looking to rent in the Manchester area!
Thank you so much Amber. You are very kind. You in turn were fantastic to work with and I look forward to continuing that.
5/5
GoogleA thoroughly professional team who made the whole moving process simple. Excellent communication, speedy responses and all achieved in just over 3 months. Would be our estate agents of choice in the future.
5/5
GoogleGeorgie and the team have been absolutely fantastic from start to finish on communication and all round pleasantness and professionalism. We’ve delt with a lot of estate agents over the years but Manning station has been up there with the best. Thanks again, The Colletts family
Thanks Daniel! What a lovely review to receive. Hearing that we rank among the best experiences you've had over the years means a great deal to us. Thank you for your kind comments and for placing your trust in us.
5/5
GoogleExcellent agents. Rupert, Ross and Skye were outstanding and very supportive as we navigated our purchase. Excellent communication, great expertise and we went from offer to completion in just under three months. Really happy to be in our new home and recommend Fine & Canterbury.
5/5
GoogleBrockenhurst have been excellent from the start. Our initial meeting with Lou gave us confidence in all aspects of their services. The photos and marketing were great and we secured lovely tenants within a couple of weeks. Both Lou and Rosie are extremely good at making us feel 'looked after' by taking all the pressure away from us. We are really happy with Brockenhurst who are continuing to manage our property and would certainly recommend them to anyone.
Thank you for the wonderful 5-star review! We are incredibly proud of our team, and it is fantastic to hear that Lou and Rosie have taken the pressure off and made you feel so well looked after. We're thrilled that we could secure great tenants for you so quickly. Thank you for trusting Brockenhurst with your property management, and we appreciate your recommendation!
5/5
GoogleFrom the moment I requested a virtual viewing while we’re abroad, the service from this agency has been outstanding. Charlotte contacted me immediately after I expressed interest and arranged for videos to be taken the very next day. She was consistently responsive to all our questions, and the referencing and affordability checks through Goodlord were seamless and straightforward. We’ve been searching for apartments for about a month with mixed experiences from other agencies - viewing requests ignored, or little to no information provided. In contrast, this agency has been exceptional. I wouldn’t hesitate to recommend them to anyone looking to rent or sell a property. They are a real credit to the landlord of the property we’re currently about to secure.
5/5
GoogleCharlotte has been wonderful to deal with. She communicates promptly and honestly, which I feel is invaluable when looking for a home. Our search for a house hasn’t been a straightforward process but it’s been helped by the friendly and attentive service we’ve received. Would happily recommend.
5/5
GoogleHuge thank you to Trudy and Greg for helping me sell my house! From start to finish, they were incredibly knowledgeable and guided me through every step with confidence. They always kept me updated, answered all my questions quickly, and made the whole process feel smooth and stress-free. I truly felt like I was in safe hands the entire time. I wouldn’t hesitate to recommend them to anyone looking to buy or sell a home. Five stars all the way!
5/5
GoogleJohn was a great agent and very helpful. Especially for someone like me buying for the first time, it can be very confusing and hard to navigate. He was always available and very quick in replying any questions
5/5
GoogleBig thanks to Greg and Trudy for making my experience at buying my first home go so smoothly. Always ready to help with whatever questions i had and quick to reply, even when they were not in the office
5/5
GoogleKayleigh was incredibly helpful throughout the process, especially with arranging the viewing and keeping communication flowing smoothly afterwards. She stepped in seamlessly while the senior branch manager was on annual leave and handled …
Thank you Katlyn, we really appreciate you taking the time to leave us a review and for the recommendation. We're delighted that the service level delivered warranted this
5/5
GoogleKayleigh Manning has been wonderful! As first time buyers she so lovely when viewing the properties and asking us how we felt about each one. Very quick with following up the next day for us to offer and has been so great to communicate with xo
Thank you Dani for the 5 star review and kind words about Kayleigh, she takes customer care to another level and will really appreciate you recognising this
5/5
GoogleAs first-time buyers, Kayleigh has been super informative and supportive as we begin to buy our first home. She offered great insight into the area and St Neots as a whole with us being from London. Thanks Kayleigh for bringing clarity to the approach and I look forward to engaging with you through the rest of the process.
Thank you Max, your kind words will mean a great deal to Kayleigh, she prides herself in delivering a first class customer experience. We look forward to being of further service in helping you find your next home
5/5
GoogleJenny L was an absolute pleasure to work with! She followed up very promptly with my buyer and kept me in the loop at all times, which gave me complete peace of mind. I can’t thank Jenny enough for her efforts.
Thank you Charlie, Jenny was made up this and your email earlier. Thank you again for your valued business
5/5
GoogleNothing is conventional about Aibha. From the way her name is spelt versus the way it is said 🫣. If you aren't taken by her name, then you would by her gorgeousness. And if those two don't, you won't escape the excellence with which she carries out every viewing. I am thankful that you stayed patient with me to get a house. My orders were tall, my husband is picky, yet you stuck with me. I am mostly touched by how you remember me with every new house that springs up on the market. I have met many streets ahead agents, NONE have taken us as personal as you have.
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Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver and 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2023, 2024.
British Property Awards by year, 2023 to 20242024 2 Gold across two branches The British Property Awards 2024 winners
2023 1 Bronze The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.
Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.
Lettings Agency of the Year by year, 2012 to 20152015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 2 Gold and 1 Silver Lettings Agency of the Year Awards 2014 winners
2012 2 Gold and 2 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
Send Streets Ahead a message.
London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,475.
The nine Streets Ahead offices, by town:
Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.
