Trusted Agent profile · Surrey
Verified
★★★★★
6,863 reviews across 9 offices and 4 platforms
Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,863 reviews on four platforms, rated 4.6 out of 5 overall.
5,337
Reviews on Google
All 9 offices
489
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 9 offices
1,035
Reviews on Trustpilot
Business-wide
Streets Ahead's nine offices, most reviewed first. Each has its own page.
Showing 5,176 reviews on Google only. Show every review
1/5
GoogleAVOID AT ALL COSTS, currently trying to hold us to an additional year despite previously giving them notice. They say auto renewal has happened as my most recent correspondence was 5 days past a three month notice period (again notice has been served previously 12 months ago.) They are also double the price of the competitor we are moving too as an estate agency
5/5
GoogleSteve, Martin and the team at Bond did an excellent job in the sale and marketing of the property which was a tricky executorship sale of a property in poor condition.. The support on the sales process and viewings was brilliant. I would thoroughly recommend their service which was personalised and professional. They were always available on the phone and if I had another property to sell would always market through them versus other agents in the area. They gave sound and realistic advice on pricing.
Hi Paul, Thank you so much for your thoughtful review. We’re delighted to hear that you were pleased with the service provided by Steve, Martin and the team throughout what was a particularly challenging executor sale. Providing realistic advice, proactive support and clear communication is at the heart of what we do, so it’s wonderful to know that our approach helped make the process as smooth as possible. We’re especially pleased that you felt well supported with both the marketing and viewing arrangements. Your recommendation means a great deal to us, and we’re grateful for the trust you placed in Bond. Should you ever need our assistance again in the future, we would be delighted to help.
5/5
GoogleAlice was amazing at helping me through my house move, she is super friendly and professional and was more than happy to help with any questions I had!
Thank you Katie for your kind words. Moving home comes with plenty of questions, so it’s lovely to know you felt supported and well looked after along the way.
5/5
GoogleExcellent service from Jaden Wilks with the purchase of our property with great customer service and professionalism!
5/5
GoogleTommie was fantastic amid the whole process - from start to finish. His communication and responsiveness made it very seamless and couldn't have asked for a better experience. Couldn't recommend more.
5/5
GoogleWe recently sold our house through white and guard. The process was LONG! However the team were supportive, kind and honest when needed and it all went through just in time! Would definitely recommend them to others!
5/5
GoogleI have recently rented a flat through them with the kind help of Mr. George Reeves. I have nothing but praise for the service I received, not only because of his kindness throughout the whole process, but also because of how fast, …
5/5
GoogleNicola and Sean were great - friendly, professional and they really cared about us and worked hard to get our purchase over the line. Really appreciate them and very happy to recommend.
1/5
GoogleI've sold with these and, honestly, I wouldn't recommend them NOT AT ALL. They're brilliant if you're buying from them, but if you're selling, they'll just call you, rip you off, and give you false information. They'll slip something into the contract that you haven't actually read, so you have to be absolutely careful. Make sure you read every single detail because they say one thing and then do something totally opposite. I spoke to the branch manager again today (LEE) and, as expected, he just defended his staff. I've been totally conned, 100%, and there's nothing I can do about it. Would not recommend dealing with them at all.
5/5
GoogleBrilliant experience from start to finish buying my first home with Ewe Move. From Suzy warmly showing me round the property, and Daryl keeping me updated all the way through the process of the sale. Wouldn’t hesitate to use them again in the future 😊
Thank you for a lovely review Charlotte and we're so pleased to have been able to help with your first home purchase! Wishing you all the best, Daryl, Suzy, Damien & Sian.
5/5
GoogleGreat service, thanks to James for finding our beautiful new home and to the friendly HKL team for making our move easy and a pleasure to deal with.
Thank you for your wonderful review. We are delighted to hear that James helped you find your beautiful new home and that the team made your move as smooth and enjoyable as possible. Providing friendly, supportive service throughout the … More
5/5
GoogleGrace and James were very helpful and efficient. It was always a pleasure to be shown around a property by Grace. They quickly found just the right house for me.
Thank you for your lovely review. We are delighted to hear that Grace and James were able to help you find the right home and make the process such a positive experience. It is especially wonderful to hear that Grace made each viewing … More
5/5
GoogleGreat real estate agent (Grace) was very professional and helpful throughout the viewing.
Thank you for your lovely review. We are delighted to hear that Grace provided such a professional and helpful experience throughout your viewing. Delivering great service and making every stage of the journey a positive one is something we … More
5/5
GoogleGrace from HKL has been the only agent I've worked with who has been absolutely amazing. She's great to to talk to, she's patient, got the answers I've needed, and I couldn't recommend her enough. HKL as a company has been good too. I was …
Thank you for your wonderful review. We are delighted to hear that Grace made such a positive difference to your experience and helped restore your confidence in the buying process. Her patience, support and commitment to keeping clients … More
5/5
GoogleWe had a fantastic experience with Grace and Kirsty throughout the purchase of our first property. From start to finish, they were professional, approachable, and incredibly supportive during what could have been a very stressful process. They kept us updated at every stage, answered all our questions quickly, and always made us feel confident and informed. Their communication and attention to detail really stood out, and they went above and beyond to make everything run smoothly. As first-time buyers, we really appreciated their patience, honesty, and guidance. We’re so grateful for all their help and wouldn’t hesitate to recommend them to anyone looking to buy a home. Thank you both for making our first home-buying experience such a positive one!
Thank you for your wonderful review. We are delighted to hear that Grace and Kirsty helped make your first home buying experience such a positive one. Buying your first property is a huge milestone and we are so pleased their support, communication and guidance helped you feel informed and reassured throughout the process. Thank you for recognising the team’s hard work and dedication, and thank you again for choosing HKL. We wish you many happy years in your new home.
5/5
GoogleWe used Hilton King to help with my Mums move from her home of 48 years to a whole new chapter in her new home and I couldn't be more happy with the team. Grace was amazing always bubbly and helpful. ~Would recommend Hilton King most definitely. Thank you again
Thank you for your wonderful review. We are delighted to hear that Grace and the team were able to help make your Mum’s move into her new home as smooth and positive as possible. Moving after so many years is a huge step and we are grateful to have been part of such an important moment. Thank you again for your recommendation and we wish your Mum every happiness in her new home.
5/5
GoogleWe recently used Winkworths for our house sale, in particular John Partridge. From start to finish the service and communication was excellent, as was advice when and where needed. Professional service throughout and I would be happy to recommend to anyone looking for this service.
5/5
GoogleAbsolutely outstanding service from the Greg and Trudy. Professional, knowledgeable, and always available to answer questions throughout the entire process. Both Greg and Trudy have made everything smooth and stress-free, keeping me updated every step of the way, even at the most challenging time. Their dedication, communication, and hard work really stood out. I couldn’t be happier with the experience and would highly recommend them to anyone looking to buy or sell a property. Great job!
5/5
GoogleI just wanted to thank Ava for her lovely manners on the phone, she always is bubbly and happy!
5/5
GoogleIf i could give more stars i would! Thank you so much abiha for always considering us when a new property comes on! you have been so informative and amazing! hopefully we can work together in the future again!
5/5
GooglePaige was super friendly and easy to communicate with. She listened to my needs and I felt she met my vibe at the viewing. I'm still waiting for an outcome of my offer, but wanted to highlight Paige's performance at the pre- and viewing stage.
5/5
GoogleBrilliant bought my first home through michael poole and i cant thank them enough everything went through very swiftly and hassle free thankyou!
5/5
GoogleOur onboarding process was excellent, solely because of Jiwan. He went above and beyond for us and his patience needs to be studied.
5/5
GoogleI want to express my gratitude to Jasmine for all of her help with my property hunt. She showed me warmth, politeness, and a genuine want to listen while guiding me through the property's inspection and assessment with a high degree of expertise.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver and 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2023, 2024.
British Property Awards by year, 2023 to 20242024 2 Gold across two branches The British Property Awards 2024 winners
2023 1 Bronze The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.
Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.
Lettings Agency of the Year by year, 2012 to 20152015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 2 Gold and 1 Silver Lettings Agency of the Year Awards 2014 winners
2012 2 Gold and 2 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
Send Streets Ahead a message.
London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,476.
The nine Streets Ahead offices, by town:
Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.
