Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe dealt with Callum throughout the process and he was outstanding, he is an asset to the team! He explained things in simple terms was very easy to reach and always responded promptly. If you’re dealing with Callum, you will be in great hands and I’m sure you will be as satisfied as we were! Very professional and extremely knowledgeable.
Rocco · 5 July 2025 · Stratton Creber Truro
Agent replied · 23 August 2025
Thank you for taking the time to leave us this great 5* review Rocco. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotGood service
There was good communication between the agent and ourselves. They were able get plenty of viewings for our property resulting in it being sold.
Nigel · 28 June 2025 · Stratton Creber East Looe
★★★★★ 5/5
GoogleSuch an amazing team in Stratton and Creber Liskeard.
Absolutely no problem to do anything for you, so kind considerate and professional. I can’t thank them enough for selling my property.
Susan · 5 June 2025 · Stratton Creber Liskeard (18 Fore Street)
Agent replied · 9 October 2025
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSuch an amazing team in Stratton and Creber Liskeard.
Absolutely no problem to do anything for you, so kind considerate and professional. I can’t thank them enough for selling my property.
Susan · 3 June 2025 · Stratton Creber Liskeard Sales
Agent replied · 22 June 2025
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom start to finish our whole experience was friendly professional and painless
Kim · 23 May 2025 · Stratton Creber Liskeard Sales
Agent replied · 22 October 2025
It’s really lovely to read another 5* review. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom start to finish our whole experience was friendly professional and painless
Kim · 18 May 2025 · Stratton Creber Liskeard (18 Fore Street)
Agent replied · 25 May 2025
It’s really lovely to read another 5* review. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotShocking!
Shocking!
Our rental experience has been appalling, with our contact in Liskeard having the nerve to lie!
Expected bank details to be sent unprotected in body of email, which can be easily intercepted, and refused to accept them in any other format.
Moved out of my accommodation on 30 April when the landlords representative confirmed the deposit could be returned.
Still waiting on 15 May for deposit to be returned and advised “ Unfortunately it is not a straight forward bank transfer, once we have actioned the release it gets sent to our offshore team to approve and typically takes between 7-10 working days to reach your chosen account.”
AVOID IF YOU CAN but sadly rentals are in such short demand beggars can’t be choosers.
Been fortunate to own our own properties and this was a short term let inbetween moved.
My heart goes out to people who deal with this type of inefficiency for their entire lives.
Paula · 15 May 2025 · Stratton Creber East Looe
★★★★★ 1/5
TrustpilotShocking!
Paula · 15 May 2025 · Stratton Creber East Looe
★★★★★ 5/5
GoogleExcellent customer service given
Trouble free process
Ernie · 15 May 2025 · Stratton Creber Liskeard Sales
Agent replied · 22 June 2025
Thank you for taking the time to share your experience and for your wonderful 5* review Ernie! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent customer service given
Trouble free process
Ernie · 14 May 2025 · Stratton Creber Liskeard (18 Fore Street)
Agent replied · 25 May 2025
Thank you for taking the time to share your experience and for your wonderful 5* review Ernie! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSuper!
Christopher · 4 May 2025 · Stratton Creber Liskeard (18 Fore Street)
Agent replied · 16 April 2026
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleSuper!
Christopher · 1 May 2025 · Stratton Creber Liskeard Sales
Agent replied · 14 October 2026
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was very impressed with Stuart and the teams professional and friendly service. It was a quick and painless experience!!
David · 24 April 2025 · Stratton Creber Newquay
Agent replied · 14 May 2025
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCharlotte was brilliant start to finish, and helped us with the move perfectly, she was easy to deal with and made the transition smooth
Ben · 23 April 2025 · Stratton Creber Liskeard Sales
Agent replied · 14 October 2026
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was approached by Andrew when my small house was failing to let with another agent. I gave them another week but needed it let out ASAP so gave Andrew and his team two weeks. Well, Charlotte had it let in three days, signed, completed, …
Sue · 16 April 2025 · Stratton Creber Liskeard (18 Fore Street)
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to have been able to successfully let out your property within such a short amount of time. Our team is dedicated to excellent communication and quick results. We appreciate your recommendation and look forward to assisting you in the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to Andrew, Lauren and Charlotte. Charlotte, particularly, has been instrumental in getting me housed, twice, both under difficult circumstances. Her communication, her attention to detail and thoroughness are to be commended. As …
Anouska · 16 April 2025 · Stratton Creber Liskeard (18 Fore Street)
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that Charlotte and our team were able to help you find a home not just once, but twice. We pride ourselves on providing exceptional service and we are grateful for your … More
★★★★★ 5/5
GoogleCharlotte from this branch was very helpful a made sure everything went smoothly for me moving into my flat
Ahren · 16 April 2025 · Stratton Creber Liskeard (18 Fore Street)
Agent replied · 16 April 2026
Thank you for your kind words, we are thrilled to hear that Charlotte provided exceptional service during your move. We strive to make every customer's experience a smooth and stress-free one. Thank you for choosing our branch! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat team to work with. Always helpful and have a vast knowledge base.
Would highly recommend.
StreetZips · 16 April 2025 · Stratton Creber Liskeard (18 Fore Street)
Agent replied · 16 April 2026
Thank you for leaving us your superb recommendation and 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA massive "Thank You" to Sue, Jamie & Finn at Stratton Creber Liskeard. Their professional and friendly service was second to none from start to completion - keeping us informed at every stage and chasing all parties down the chain to get the sale completed as quickly as possible.
We used Stratton Creber's conveyancing team who were equally prompt and helpful.
We would have no hesitation in recommending Stratton Creber - we received 5 star service from the whole team.
Thanks again,
Meggie, Paul & Jeanette
H · 5 April 2025 · Stratton Creber Liskeard (18 Fore Street)
★★★★★ 5/5
TrustpilotHighly recommended!!
Amy R in the Bodmin office is brilliant. Helpful, honest and always available for questions and help. It was an auction and Amy helped me navigate everything easily as it was our first time buying via auction. Highly recommended!
Jason · 4 April 2025 · Stratton Creber Liskeard (18 Fore Street)
★★★★★ 1/5
GoogleAbsolutely dreadful estate agents.. the attitude of the staff is actually disgraceful. I would avoid Stratton and creber by a 10 mile radius. Not sure if it's Looe or Futher afield but I can honestly say right move are far better. I WOULD AVOID until they sack the member of staff
Casey · 20 March 2025 · Stratton Creber East Looe
Agent replied · 12 April 2025
Hello Casey,
Thank you for your review, however upon investigation we have found that you are not a customer of this branch. If you could please email us at review@countrywide.co.uk and I can look into this for you as feedback like this is concerning to us when we cannot locate you as a customer.
★★★★★ 5/5
GoogleExcellent service. Callum was professional and exceeded all expectations. He was exceptional at his job, very helpful, humble and communicative. I would definitely recommend him.
Marsh · 17 March 2025 · Stratton Creber Truro
Agent replied · 12 April 2025
Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMassive thank you to Melissa at the looe branch for all your help.
Not only was she very professional and patient with our viewings, she give us alot of advice which we took on board and helped us to the finish line.
Finally signed and sealed.
Can't thank you enough.
Alan · 13 March 2025 · Stratton Creber East Looe
Agent replied · 25 April 2025
Thank you for taking the time to share your experience and for your wonderful 5* review Alan! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleStuart and Millie were particularly good in communications, advice and support when selling my Father’s property recently. Can’t speak highly enough of their professionalism.
Gary · 24 January 2025 · Stratton Creber Newquay
Agent replied · 11 January 2025
Many thanks Gary for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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