5/5
Rating only, no written review.
Agent replied · 19 June 2024
Thank you for your kind and generous review Laura. Kind Regards Stones Property

Trusted Agent profile
★★★★★
251 reviews across 2 offices and 2 platforms
Stones Property has two offices, in Hayes and East Harling. Together they have 251 reviews on two platforms, rated 4.4 out of 5 overall.
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Stones Property's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thank you for your kind and generous review Laura. Kind Regards Stones Property
5/5
Rating only, no written review.
Thank you for your kind and generous review Maheen. Kind Regards Stones Property
5/5
Rating only, no written review.
Thank you for your review Kurt. Kind Regards Stones Property
5/5
Rating only, no written review.
Thank you for your review Ellen. Kind Regards Stones Property
5/5
Rating only, no written review.
Thank you for your kind review Lucy. Kind Regards Stones Property
5/5
Rating only, no written review.
Dear Mufaro, Thank you for taking the time out in giving us a review. Kind Regards Stones Property
5/5
Rating only, no written review.
Thank you Francesco for your lovely review. All the best in your new home. Kind Regards Stones Property
5/5
Rating only, no written review.
Thank you Mrs Bhambra for your kind review. Kind Regards Stones Property
5/5
Rating only, no written review.
Dear Nathan, Thank you for your excellent and generous review. Kind Regards Stones Property
5/5
Rating only, no written review.
Afternoon Yuriy, Thank you for the positive review, should you require our services again please do not hesitate to reach out! Reagrds Stones
5/5
Great service.
Thank you for your kind and generous review Clare. Kind Regards Stones Property
5/5
Lovely
1/5
Very bad service
5/5
Every professional stuff and Outstanding servicePositiveQuality, Professionalism, Value
Dear Mr Sandhu, Thank you for your kind and generous review. Please feel free to reach out if you ever need us. Kind Regards Stones Property
5/5
Amazing service, helpful and kind people.PositiveProfessionalism
Thank you for your kind and generous review Joanna. Please feel free to call if you ever need us. Kind Regards Stones Property
5/5
Very friendly and professional staff! I recommend with trust! ☺️PositiveProfessionalism
Dear Gabriela, Thank you for your kind review. Kind Regards Stones Property
1/5
Not happy the way they handle my property. They kept me as a hostage if I want to change to my local estate agents.PositiveProfessionalism
1/5
Mislead tenants, poor customer service. Try to overcharge for poor accommodation. Avoid these scammers.
5/5
Very friendly staff. Polite, helpful & get the job done. Found exactly what I was looking for. Wouldn’t go anywhere else now!PositiveProfessionalism
Dear Jamie, Thank you for your kind and generous review. We are glad to hear you have experienced a great service from us. Always here when you need us. Kind Regards Stones Property
5/5
Recieved an amazing service from Stones, will definately be using them againPositiveResponsiveness, Quality, Professionalism
Thank you for the 5 star review Mrs Rudki. Regards Stones Property
1/5
Very rude , manipulative and quick to grab your money without any satisfactory service . I would not recommend. Stay away from these peopleNegativeQuality, Professionalism
Ms Fernandes, I can confirm you chose to pay a holding deposit out of your own free will to reserve the above referenced address as you did not want to lose out on the property to the other parties who were viewing on the same day as yourself. We even confirmed that the deposit would be refundable should you not be happy to proceed after the viewing. As you too were aware works were required in the property & there too was an inspection booked with the landlord & our team to list the works required. Upon your viewing you too confirmed certain works that were necessary & we had already informed you that the works would ALL be completed once the current tenant had vacated. On this basis you were happy to proceed & did not request the return of your deposit until the 17/11/2021 yet you failed to respond with the ID Request prior to this date. Haider requested the IDs from you on 28/10/2021 & too provided you with the formal information as per the deposit as you had now physically viewed the property on 28/10/2021. We too entered verbal dialogue with you on the 02/11/2021 as the current tenant had changed their move date & we need to inform you of this as this would affect your move date to which you accepted. On 11/11/2021 you were too informed verbally of the works that would be completed & too the rent was clarified after the previous verbal communication which was on 03/11/2021 where you questioned the rent amount which was agreed at £1250 pcm rather than the advertised price of £1300 pcm. I too would like to reiterate to yourself we had requested your IDS on the 28/10/21 and you failed to provide this. With the current guidelines in place failure to provide any documentation past the 15 day mark would result to forfeiture in your deposit. Should you require any further information to clarify this matter please do not hesitate to contact our office & we can make an appointment to show you the guidelines of the legislation that the forfeiture falls under. Regards Stones Property
5/5
Very helpful when looking for my dream place. Wishing Leah all the best on her maternity leave !PositiveProfessionalism
Hi Georgia, Thank you for your review. We will be sure to pass on your praise to Leah who has just had a beautiful baby boy. Kind Regards Stones Property
5/5
I had good experience with stone dealer it’s professionally it’s nice and helpfully and very friendly.
Thank you for your review Mrs Harmeet Kaur
5/5
Had the greatest of experiences with stones. The staff are lovely and they’re very knowledgable and always happy to help.
Hi William, Thank you for your lovely review. Always here when you need us. Kind Regards Stones Property
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hayes has the most, with 239 reviews rated 4.4 out of 5, followed by East Harling with 12.
The two Stones Property offices, by town:
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