Trusted Agent profile
★★★★★
206 reviews across 2 offices and 3 platforms
Stapleton Derby has two offices, all in St. Helens. Together they have 206 reviews on three platforms, rated 4.5 out of 5 overall.
77
Reviews on Google
All 2 offices
42
Reviews on Facebook
Business-wide
87
Reviews on Trustpilot
Business-wide
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Stapleton Derby's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotThank You
Thanks so much to Mike, Stephen, Georgia and Sophie at Stapleton Derby in Rainhill they really looked after the Sale of my Mum and Dads house. They kept me informed every step of the way and nothing was any trouble to them, so grateful to you all. Many thanks Karen Bartley.
5/5
TrustpilotThe staff at Rainhill were amazing !!!
The staff at Rainhill were amazing . A big shout out to Sophie and Stephen who went above and beyond. I would recommended Stapleton derby to any prospective buyers or sellers. Kept us in the know at every stage .can’t fault them . They gave 100%. I wouldn’t hesitate to use there company again in any buying or selling of my property. Thanks guys
5/5
TrustpilotExcellent service
Excellent service. Sadly the property we was buying fell through but Stephen and sophie where amazing at the rainhill branch Kept in contact with updates and dealing with solicitors on our behalf. They worked so hard. Strongly recommend.
5/5
TrustpilotJust completed a sale with Stapleton…
Just completed a sale with Stapleton Derby Rainford Office. I have to say that June and Francesca have been really helpful through the whole process, with regular updates and a friendly ear when needed. I would highly recommend June and her team to anyone starting the process of selling.
5/5
GoogleBrilliant experience with this firm. Right from the start, from booking a viewing, making an offer, then right up until completion, Stephen was just amazing! As first time buyers, this was all new to us but Stephen kept in touch throughout the whole process, gave us regular updates, advice and was totally honest, realistic and transparent about the whole process/expected timelines etc. Greatly appreciated for 2 newbies to the housing market. We came to collect our keys today and were welcomed by all the team at Stapleton Derby St Helens branch. Everyone made an effort to chat with us gave us all the info we needed for our new house and then gave us a beautifully thought out little New Home package. 🥰 Amazing customer service throughout. Thank you Stephen for all your help and for being an absolute pleasure to speak with through our buying experience.x
5/5
TrustpilotHaving bought a property from Stapleton…
Having bought a property from Stapleton derby completion today I can only say the service i received from them was second to none absolutely marvellous June is an absolute gem nothing was too much trouble for her and her negotiating skills excellent I would definitely recommend them if you are thinking of moving home Lynn Slade
5/5
TrustpilotJust used Stapleton & Derby to purchase…
Just used Stapleton & Derby to purchase our new home, We purchased through the Rainford branch and June Lee was the agent, absolutely the highest possible marks for her assistance throughout the process. Have no doubts when using this estate agent and especially June Lee if your lucky enough to get her help, Thank You so much A+++++++++ Dave & Angie
5/5
TrustpilotGreat service
Great service, all staff were extremely helpful, big thumbs up 👍
5/5
TrustpilotVery happy customer
Georgia was amazing from the very first time we met her she couldn't of helped anymore with everything that she did even chasing solicitors for us and it made the process of buying a house a lot easier I honestly couldn't recommend Stapleton Derby enough
5/5
TrustpilotFive star service all the way from June…
Five star service all the way from June and Francesca, would highly recommend they were very supportive through the whole process
5/5
TrustpilotSpecial thanks to Sue Bradley at…
Special thanks to Sue Bradley at Stapleton Derby St Helens, absolutely amazing service and provided 10/10 support and guidance throughout the buying process. She made the experience stress free and went above and beyond to provide an excellent service!
5/5
TrustpilotWork experience opportunity
Many thanks to Steve and the team at Stapleton Derby, Rainhill. The team at Stapleton Derby were incredibly welcoming and supportive with my son's work experience opportunity. They invested considerable time in mentoring him and developed his confidence. He was given meaningful responsibilities and gave him a strong understanding of the property industry. Thank you
5/5
TrustpilotGood Estate Agent - Rainford Office
Excellent service from the start of the process to completion , kept well informed at every stage, through verbal and 'e' communication.
5/5
TrustpilotReally helpful
Quickly organised viewings for our property and we sold within a few weeks. Really helpful in keeping us up to date with the process as we didn't have the best solicitors!
5/5
TrustpilotI would 100% recommend Stapleton Derby…
I would 100% recommend Stapleton Derby when buying / selling. They have been so helpful throughout and have gone above and beyond even at a very stressful time they have been so helpful! Can't thank them enough
5/5
GoogleSue was super sweet from the first viewing bookings, she’s such a delight. She also recommended our solicitors and this was super helpful. Herself and Stephen were so helpful all through the journey, we love our home and happy to deal again and refer our friends.
5/5
TrustpilotJune at the Rainford office was great
June at the Rainford office was great. I called in to register my requirements in my search for a property I was looking for and she delivered. Throughout the process she was always available to answer questions and always approachable. I would recommend her and her team to anyone looking to buy. Thank you June
5/5
TrustpilotStapleton and derby quick sale
I cannot praise Stapleton And Derby enough nothing was to much trouble for June and her staff the sale went smooth and quickly nothing was to much trouble I would highly recommend this company
5/5
TrustpilotFantastic estate agents
Fantastic estate agents! We dealt with Sue at the town centre office & she was brilliant, so helpful and went above and beyond for us. She kept us updated regularly & was lovely, sorted us out with our dream house. Couldn’t recommend highly enough. Thanks so much! Jess & Ryan xXx
5/5
TrustpilotExcellent customer service
Excellent customer service Sue was outstanding always with professional support, kept in contact which was much appreciated, a friendly lovely lady She is a wonderful asset to your company
5/5
TrustpilotHouse sale
June and Alex were very helpful during my sons recent sale process as he was out of the country. The process from the offer to completion would have been alot quicker if it was not for St Helens council taking so long with the Local Search. As soon as the search completed it was all hands on deck and completed in 4 days thanks to everyone pulling together. Thank you June from a relieved mum.
Thanks so much for the 5 stars! We’re thrilled you had a great experience with Stapleton Derby, enjoy your new home!
5/5
TrustpilotWe had a positive experience with…
We had a positive experience with Stapleton Derby and couldn't fault them at all with helping and answering any questions we had.
We really appreciate your kind review! It was a pleasure helping you find the right property.
5/5
TrustpilotProbate sale
Stephen Duffy and Georgia Nicholas were so helpful during the probate sale of my Dad's house. The photos & narrative showed the property off beautifully and emphasised its positive features. Stephen ensured potential buyers were aware of the potential of the property and possible ways to upgrade it. He advised us on which buyers were in the best position to proceed and ensured that only genuine buyers viewed the property. He even popped in every week when the property was vacant to ensure we complied with the insurance policy. I would highly recommend them from start to finish.
Thanks for the fantastic feedback! We're so glad we could support you through your purchase.
5/5
GoogleWe couldn’t recommend Stapleton Derby highly enough! From the very start, Dan was a standout, informative, approachable, and incredibly skilled at guiding my property to market with expertise. The sale in all honesty was a nightmare caused by the below chain solicitors however Sue was brilliant throughout and went above and beyond in chasing the rest of the chain and regularly keeping me in the loop with emails and phonecalls. Nothing is to much for the guys at Stapleton Derby and they are by far the best estate agents I have encountered. Thanks again to Dan, Sue and the rest of your Team !!!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
St. Helens (73) has the most, with 187 reviews rated 4.5 out of 5, followed by St. Helens (Unit 1) with 132.
The two Stapleton Derby offices, by town:
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