Trusted Agent profile
★★★★★
187 reviews across 3 platforms
73, Corporation Street, St. Helens WA10 1SX
Stapleton Derby's St. Helens office at 73 is rated 4.5 out of 5 across 187 reviews on three platforms, including 63 Google reviews rated 3.8. Checked 9 October 2026.
Every review we hold for the St. Helens office, from every platform, shown as written. First names only.
5/5
TrustpilotFantastic service
Would like to thank Sue Bradley of the St Helens office for her true professionalism, empathy and for keeping us up to date during my property sale. I received fantastic service from this company from start to finish. Dan Roblin the valuer he also made the process speedy in getting it on the market, taking photos immediately. I would 100 percent recommend this company to anyone. It's not often these days you receive this kind of attention. Many thanks
5/5
TrustpilotThank you June
We changed to Stapleton Derby having had poor service from another local estate agents. June at Stapleton Derby was fantastic. Always available and spent time advising us throughout. We had a few sales fall through (no fault of Stapleton Derby) which was difficult but June stuck at it and convinced us to do the same. It certainly worked as we finally completed recently. Thank you June! Adam & Ann-Marie
5/5
TrustpilotProbate sale
Stephen Duffy and Georgia Nicholas were so helpful during the probate sale of my Dad's house. The photos & narrative showed the property off beautifully and emphasised its positive features. Stephen ensured potential buyers were aware of the potential of the property and possible ways to upgrade it. He advised us on which buyers were in the best position to proceed and ensured that only genuine buyers viewed the property. He even popped in every week when the property was vacant to ensure we complied with the insurance policy. I would highly recommend them from start to finish.
Thanks for the fantastic feedback! We're so glad we could support you through your purchase.
5/5
GoogleFollowing a terrible experience with another property agent i was fortunate enough to find a suitable property with Stapleton Derby, and im so glad i did. The staff have been fantastic, Freya in particular was an absolute pleasure to deal with, even with me asking many questions and changing plans a couple of times she was helpful and understanding and went out of her way to ensure everything was a stress free as possible. Stapleton derby are an example to all letting agents of how it should be done. Thanks Freya and everyone at Stapleton derby . 5 stars
5/5
TrustpilotGreat estate agent experience
June and Alex were so helpful during our house purchase in Rainford. Very responsive to emails and phone calls , always keeping us in the loop during our purchase. When it came to the final push to get exchange and completion, they are on the ball ! our solicitor also gave high praise to the team at Stapleton Derby ! Thanks for all your help in getting us our perfect home in Rainford
Thanks for the 5 stars! Always a pleasure helping great clients like you.
5/5
GoogleA huge thank you to Sue and Stephen at the St. Helens branch for managing my sale with such professionalism. They truly break away from the traditional estate agent approach, and I honestly don’t think I could have done it without them. They kept me fully informed every step of the way and treated me like a friend rather than just a number. They always go out of their way to help, an exceptional team!
Thank you so much for your kind words! We’re really glad you had a positive experience with us and appreciate you taking the time to leave a review.
5/5
GoogleBrilliant experience with this firm. Right from the start, from booking a viewing, making an offer, then right up until completion, Stephen was just amazing! As first time buyers, this was all new to us but Stephen kept in touch throughout the whole process, gave us regular updates, advice and was totally honest, realistic and transparent about the whole process/expected timelines etc. Greatly appreciated for 2 newbies to the housing market. We came to collect our keys today and were welcomed by all the team at Stapleton Derby St Helens branch. Everyone made an effort to chat with us gave us all the info we needed for our new house and then gave us a beautifully thought out little New Home package. 🥰 Amazing customer service throughout. Thank you Stephen for all your help and for being an absolute pleasure to speak with through our buying experience.x
5/5
TrustpilotJune at Rainford is brilliant
Called into Stapleton Derby in Rainford, spoke with June who was so helpful. Saw a property online which had an offer on by the time I got into see her. June was so patient and helpful, she looked through all there properties and found a couple more that I'd missed which look superb. Thanks June
Really appreciate your review, great to hear you had a positive experience!
5/5
TrustpilotI can’t thank Sue and the team enough…
I can’t thank Sue and the team enough for helping me sell a house. At times, the process was very stressful but Sue was always on hand with advice and a kind word making sure the sale got over the line. Highly recommended.
5/5
TrustpilotThe staff at Rainhill were amazing !!!
The staff at Rainhill were amazing . A big shout out to Sophie and Stephen who went above and beyond. I would recommended Stapleton derby to any prospective buyers or sellers. Kept us in the know at every stage .can’t fault them . They gave 100%. I wouldn’t hesitate to use there company again in any buying or selling of my property. Thanks guys
5/5
GoogleWe couldn’t recommend Stapleton Derby highly enough! From the very start, Dan was a standout, informative, approachable, and incredibly skilled at guiding my property to market with expertise. The sale in all honesty was a nightmare caused by the below chain solicitors however Sue was brilliant throughout and went above and beyond in chasing the rest of the chain and regularly keeping me in the loop with emails and phonecalls. Nothing is to much for the guys at Stapleton Derby and they are by far the best estate agents I have encountered. Thanks again to Dan, Sue and the rest of your Team !!!
5/5
TrustpilotBuying our first home
Myself and my partner, bought our first property in July, June and her team were incredibly helpful and kept us updated every step of the way! Very friendly and professional staff, would use them again!
5/5
TrustpilotExcellent estate agent
We chose Stapleton Derby to facilitate the sale of our dad’s house after he passed away. Our point of contact was Sophie, who was really lovely and a pleasure to deal with. She always came back to us to keep us fully updated at all stages of the sale. She made things much easier for us during our bereavement, which took away the stress of the situation. Would highly recommended using this firm for anyone looking for an estate agent.
5/5
TrustpilotJust used Stapleton & Derby to purchase…
Just used Stapleton & Derby to purchase our new home, We purchased through the Rainford branch and June Lee was the agent, absolutely the highest possible marks for her assistance throughout the process. Have no doubts when using this estate agent and especially June Lee if your lucky enough to get her help, Thank You so much A+++++++++ Dave & Angie
5/5
TrustpilotStapleton Derby St Helens Just purchased a property from…
Just purchased a property from Stapleton Derby St Helens the vendors solicitor was a nightmare but Sue Bradley at the St Helens branch went above a beyond with support and reassurance. What a pleasure”she was wonnderful” and every phone call she was calm and supportive and got to the bottom of the problems for all parties involved with numerous phone calls for over a month . Thank you Sue we very much appreciate and recognise all the extra work you did for us. Have a lovely Christmas.
Thank you for the fantastic review! We're delighted to have been able to assist you. At Stapleton Derby Estate Agency, we aim to provide a seamless and enjoyable experience for all our clients.
5/5
TrustpilotThank You
Thanks so much to Mike, Stephen, Georgia and Sophie at Stapleton Derby in Rainhill they really looked after the Sale of my Mum and Dads house. They kept me informed every step of the way and nothing was any trouble to them, so grateful to you all. Many thanks Karen Bartley.
5/5
TrustpilotHaving bought a property from Stapleton…
Having bought a property from Stapleton derby completion today I can only say the service i received from them was second to none absolutely marvellous June is an absolute gem nothing was too much trouble for her and her negotiating skills excellent I would definitely recommend them if you are thinking of moving home Lynn Slade
5/5
TrustpilotKept on touch regularly
From start to finish the team at Stapleton Derby were helpful, understanding and totally efficient, Ruby and June were both so nice and understanding, would highly recommend
5/5
TrustpilotI had a wonderful experience with…
I had a wonderful experience with Stapleton Derby. June was exceptional during the whole process. From viewing to making offer to the purchase and completion. She was very responsive to emails and calls.
5/5
TrustpilotJust completed a sale with Stapleton…
Just completed a sale with Stapleton Derby Rainford Office. I have to say that June and Francesca have been really helpful through the whole process, with regular updates and a friendly ear when needed. I would highly recommend June and her team to anyone starting the process of selling.
5/5
TrustpilotWork experience opportunity
Many thanks to Steve and the team at Stapleton Derby, Rainhill. The team at Stapleton Derby were incredibly welcoming and supportive with my son's work experience opportunity. They invested considerable time in mentoring him and developed his confidence. He was given meaningful responsibilities and gave him a strong understanding of the property industry. Thank you
5/5
TrustpilotStapleton Derby fantastic Estate Agency.
Stapleton Derby was our fourth real estate agency. Unlike all our previous agencies, we've been very happy from the start because they are very attentive, responsible, and very professional. I highly recommend them; they respond to emails almost within the minute, and for those looking for a new home, they are efficient and inspire a lot of confidence. I want to thank them for their kindness, and I feel confident that my first home has become a reality. To June Lee and all the staff at Stapleton Derby, thank you very much, and I hope you have much success, because you truly deserve it.
We really appreciate your kind review! It was a pleasure helping you during this process.
5/5
TrustpilotJune at the Rainford office was great
June at the Rainford office was great. I called in to register my requirements in my search for a property I was looking for and she delivered. Throughout the process she was always available to answer questions and always approachable. I would recommend her and her team to anyone looking to buy. Thank you June
5/5
GoogleWe bought our first home through stapleton derby and they were nothing but amazing from start to finish. It’s extremely stressful especially having never moved before, but the staff here made us feel reassured and confident throughout the whole process. I’d particularly like to thank Sue who was so easy to talk to right at the beginning, and Stephen who had to put up with my constant pestering! They were an absolute dream to deal with and I wouldn’t hesitate to buy/sell with them in the future. Thank you so much 🙏🏼PositiveResponsiveness, Quality, Professionalism
Thank you for choosing Stapleton Derby to help you purchase your first home, Lindsey! We are so happy to have been a part of this important milestone in your life and appreciate the kind words about our team. Sue and Stephen are both fantastic members of our staff and we're glad they could help make your experience as smooth as possible.
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Stapleton Derby's St. Helens office has 187 reviews across three platforms: 63 on Google, 37 on Facebook, 87 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Stapleton Derby is rated 4.5 out of 5 across all 187 reviews, and 3.8 out of 5 on Google from 63 reviews, checked 9 October 2026.
Stapleton Derby, 73, Corporation Street, St. Helens WA10 1SX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
