★★★★★ 5/5
GoogleI recently completed a purchase, dealt with Franco and Sandra Nightingale.
Franco called to arrange a viewing as soon as the property came on the market. Once our offer was accepted Franco kept us in the picture of timescales etc. Sandra kept in touch with us and was very patient as our mortgage was slow in coming. She liaised with our solicitors and the buyers well.
the purchase completed without any trouble, no doubt due to the hard work of Franco and Sandra behind the scenes.
Thanks for a speedy trouble free purchase.
Dbr · 22 June 2019 · Spencers Leicester
Agent replied · 20 June 2024
Thank you very much for your 5* review. It's good to know that the team helped you every step of the way. All the best, Mike.
★★★★★ 5/5
GoogleSpencers were the selling Agents and we dealt with a lady called Emma Jamieson . Estate Agents get a very bad rap but this young lady has completely destroyed that myth . She was professional , courteous , helpful and if she said she was going to do something she did it and kept us informed all the way along . In my eyes she went above and beyond as their client was a difficult client to deal with . Highly recommend this young lady and Spencers estate agents as they helped massively in us achieving our dream move
Dean · 22 June 2019 · Spencers Leicester
Agent replied · 20 June 2024
Thanks Dean for the wonderful 5 star review and recommendation! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by Emma and the team at branch. Best of luck with settling into your new home.
Many thanks, Sarah
★★★★★ 5/5
GoogleAll I can say is wow... Spencers Blaby branch has been fantastic, they helped us with finding the perfect house, they even recommended one and let us view before releasing back to the open market, which happened to be our dream home!!! We get the keys today! Franco especially has been awesome, super helpful and insightful!! Thank you to all at Spencers!!
Nadine · 22 June 2019 · Spencers Leicester
Agent replied · 20 June 2024
Hi Nadine,
Thank you for such a fantastic review and congratulations on the purchase of your new home. I willpass on your kind comments to Franco and the team at the branch. Best of luck settling in.
Kind regards, Sarah
★★★★★ 5/5
GoogleI liaised with Rosie Kitson-Long when renting my flat back in September 2018, and she was nothing but extremely helpful and ensured that we were always in the loop as much as possible. a great employee with a real care for clients.
I would recommend using Spencers and asking for Rosie to anyone as they were brilliant with me throughout the whole process.
Will · 22 June 2019 · Spencers Leicester
Agent replied · 20 June 2024
Hi Will,
Thank you very much for this wonderful review, i am pleased to read that Rosie was able to support you throughout the process.
Kind Regards, Sarah
★★★★★ 5/5
GoogleWe switched to Spencer's following a difficult experience with an online agent. Franco has supported us through the sale process with great care and attention and has made every effort to keep us informed. Highly recommended.
Chris · 22 June 2019 · Spencers Leicester
Agent replied · 20 June 2024
Hi Chris,
Thank you for your great 5 star review. It's wonderful to read that you were kept fully informed and up to date throughout the process by the team at the branch.
Kind Regards, Sarah
★★★★★ 4/5
GoogleAfter what has been a challenging sale we eventually exchanged/completed. Spencer's were a great agent to work with. Sandra, Emma were especially reassuring! Franco, you have a wonderful team a real credit !
Adrian · 22 June 2019 · Spencers Leicester
Agent replied · 20 June 2024
Many thanks Adrian for your kind words and 5* review. Best wishes, Tracey
★★★★★ 5/5
GoogleBought my first home through Spencers and really pleased with their service. They also arranged my mortgage and all went well without any problem. Specially their mortgage adviser Ketan was very helpful and professional and secured the best mortgage deal for me.
G · 22 June 2019 · Spencers Leicester
Agent replied · 20 June 2024
Congratulations on the purchase of your new home, i am glad to read that the team were able to support you.
Many Thanks, Sarah
★★★★★ 5/5
GoogleGreat experience! My first time buying through Spencers - Leicester. Start was a bit bumpy till Franco came to the rescue. Very efficient, prompt, proactive gentleman--an apt troubleshooter with more answers than questions.This will not be my last transaction via Spencers. Many thanks again Franco.
Sk · 22 June 2019 · Spencers Leicester
Agent replied · 20 June 2024
Thank you for your 5* review and kind comments. I'm pleased to hear that the team provided you with excellent service. All the best in your new home, Mike.
★★★★★ 5/5
GoogleSpeaking as a tenant, Spencers are always helpful and often go the extra mile. Nicola especially exemplifies that they take care of you well even after all the negotiations are done!
Fantastic people to do business with!
Ayoub · 22 June 2019 · Spencers Leicester
Agent replied · 20 June 2024
Thank you Ayoub for your fantastic 5* review and kind words for our dedicated team.
Best wishes
Emma
★★★★★ 5/5
GoogleSpencers were "Amazing"!!! Franco, Mark and the office team gave us fantastic advice on how to sell our property, kept us up to date at every stage of the process and delivered the result we wanted in just two weeks!!!...Our advice to other vendors??...Put your trust in professional hands...they have years of experience and they know how to use the internet and modern technology at the same time!! Exceptional!!
Gary · 22 June 2019 · Spencers Leicester
Agent replied · 20 June 2024
Wonderful to read Gary, that our local Spencers team were able to provide you with such a great selling experience! Thank you for your 5* review, you comments will be passed onward to the team. Kind regards, Scott
★★★★★ 5/5
GoogleSpencers found me a tenant in just under 3 weeks! Which is great as having a house empty is an expense and a worry. They advised me as to which tenant was the best to go with and took care of all the checks. Well done Chloe and team.
Angie · 22 June 2019 · Spencers Leicester
Agent replied · 20 June 2024
It's great to see that the Spencers team were once again able to provide their proven 5* service! Thank you. Best wishes, Lucy.
★★★★★ 5/5
GoogleAlthough the sale of my house took considerably longer than I expected (due to unforeseen circumstances - nothing to do with Spencers), the team were very sympathetic, helpful and proactive. Franco, Sandra, Emma and Nick were always nice to communicate with. Many thanks for all your help.
Sow · 22 June 2019 · Spencers Leicester
Agent replied · 20 June 2024
Many thanks for your 5* review. It is so great to read the Spencers team were sympathetic, helpful and proactive. Customer feedback is very helpful to us and it is lovely to see the team were always nice to communicate with. Best wishes, Lucy.
★★★★★ 5/5
GoogleI have been dealing with Spencers Lettings for many years and have always received a professional and personal service from them. Naturally, when I wanted to sell my property, I thought of Spencers first. Once the property details were taken, and pictures organised, it was advertised within a few days. I must admit it was slow at first until Franco got involved and that’s when I felt comfortable and confident that I had selected the right agent. Franco has been In touch with me regularly and has a great desire to get the job done correctly. He works with the highest level of integrity and due diligence. I would recommend him highly and believe he’s an asset for Spencers, and there should be more agents like him in the industry. Great job so far Franco!
Tony · 22 June 2019 · Spencers Leicester
Agent replied · 20 June 2024
Hi Tony,
Thank you for the great review and recommendation. The team are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire process. It's great to see that you were able to benefit from Franco's excellent service.
Best wishes, Sarah
★★★★★ 5/5
GoogleEveryone we've dealt with at Spencer's has been amazing, we were able to sort out a viewing quickly, and when we were chosen to go forward with the tenancy by the landlord, referencing etc was a very smooth and quick process. This is my partner and I's first place together, they've given us loads of advice about electric and water set-up etc.
When we first viewed our flat the previous tenants still lived there and it wasn't in the best state, but we saw past this. Spencer's then let us have a second go in the flat when it was empty to see it properly. They let us take our time (we wanted to measure things etc to know what furniture to buy etc!).
I highly recommend them, the whole team are awesome, and really do want to help you.
Lucy · 22 June 2019 · Spencers Leicester
Agent replied · 20 June 2024
Thank you Lucy for the 5 star review and recommendation. It is great to read such excellent feedback. I will share this with all the members of staff at the branch.
Best of luck, Sarah
★★★★★ 5/5
GoogleWe are extremely happy with the service and support we have received from Spencers so far. Starting with the initial visit from Mark to the ongoing regular contact and updates from Franco and the team. They have all been very personable, approachable, helpful and always accommodating - we never felt as though anything was too much trouble.
Many thanks to the team for a service second to none!
Althia · 22 June 2019 · Spencers Leicester
Agent replied · 20 June 2024
Thanks Althia for the wonderful 5* review! It's great to see that the Spencers team once again provided a professional, helpful and friendly service. Best wishes, Lucy.
★★★★★ 5/5
GoogleWe both bought and sold through Spencer’s Leicester office with the help of Franco. I understand moving house is stressful no matter the circumstances, but Franco’s communication and advice was great making the whole process much much easier.
Highly recommend and would use to buy/sell again in the future.
All staff at the office were very friendly, thank you for all your help.
Jessica · 22 June 2019 · Spencers Leicester
Agent replied · 20 June 2024
Thank you Jessica for your brilliant 5* review! It is great to read that you had a great experience both buying and selling through our Spencers team.
Best wishes, Scott
★★★★★ 5/5
GoogleExpected selling my mum's empty house to be really tricky as being done through a lasting power of attorney and living 100 miles away from Leicester. Turned out easier than expected thanks to the help we received from Spencers who managed all the viewings, kept us informed at every stage and even arranged for someone to come and fix the gas central heating boiler when it stopped working this Autumn. First sale fell through at last minute due to a problem further down the chain but Spencers quickly arranged a new set of viewings and found us a second serious buyer who has just exchanged contracts. Particular thanks to Franco and Sandra for keeping me informed throughout the process and to Garfield from lettings for arranging the central heating repair. Also had excellent service from Marcus at their partner Countrywide conveyancing company.
Peter · 22 June 2019 · Spencers Leicester
Agent replied · 20 June 2024
Thank you Peter for taking the time to write such a wonderful 5* review of your experience with the team at Spencers. Delighted that a potentially complicated sale was handled with an effective and professional manner. Best wishes, Tracey.
★★★★★ 5/5
GoogleSpencers were brilliant from start to finish, they sold both mine and my mothers properties within just a few months, something that an on-line agency had failed to do over 12 months. Mark was excellent at advising us and Gianfranco and Sandra kept us both informed every step of the way in a very friendly manner and Gary was a real gent, showing prospective buyers around my house. I would recommend anyone to use Spencers. Hope you enjoyed the wine Franco.
Gill · 22 June 2019 · Spencers Leicester
Agent replied · 20 June 2024
Dear Gill,
Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at the Leicester branch.
Kind Regards, Sarah
★★★★★ 5/5
GoogleDaniel Thompson was so helpful. Highly recommended for service.Very professional
TOP · 19 June 2019 · Spencers Wigston
Agent replied · 17 June 2024
Thank you for your amazing 5* review and recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleBoth Cem and Demi come highly recommended. They are efficient, knowledgeable and friendly. They have both gone about and beyond for us - thanks guys, it's appreciated.
Joanne · 19 June 2019 · Spencers Wigston
Agent replied · 17 June 2024
Thank you Joanne for your kind words and 5* review of our dedicated team.
Best wishes
Emma
★★★★★ 5/5
GoogleJo and her staff were friendly, helpful, enthusiastic and efficient from the start right through to completion. They made a potentially difficult situation surprising easy and straightforward.
Fi · 19 June 2019 · Spencers Wigston
Agent replied · 17 June 2024
Many thanks Fi for the amazing 5* review of your experience with our local Spencers branch.
Kind regards, Lucy
★★★★★ 5/5
GoogleThanks to Dan, Jack and Jo. What a great team. All very helpful and explained everything well, always very welcoming whenever I popped in and didn’t make me feel a nuisance.
Well done.
Chris · 19 June 2019 · Spencers Wigston
Agent replied · 17 June 2024
Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot
★★★★★ 5/5
GoogleHave just exchanged on our first home, thanks to these guys! Absolutely seamless process from start to finish. Have been kept in the loop throughout and without prompting. A special thanks to Dan, for his ever forthcoming advice.
Maz · 19 June 2019 · Spencers Wigston
Agent replied · 17 June 2024
Thank you Maz for your wonderful 5* review about our local Spencers team. It is brilliant to read that you received such great service and I will make sure your kind words are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleI am posting from a relatives account but we really wanted to say how reassuring and knowledgeable Jack Payne was from Spencer’s. He took us on a tour around a property which was our best service - we have looked around various properties and he definitely out did various other companies. Excellent service!
Thank you
Jessica · 19 June 2019 · Spencers Wigston
Agent replied · 17 June 2024
Thank you Jessica for your glowing 5* review of our Spencers team. It is always great to read such positive reviews from our clients.
Best wishes, Lucy.
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