5/5
GoogleBoth Stephanie and Franco were very helpful and engaging. Thank you again.
Agent replied · 20 June 2024
Thank you Nigel for your 5* review! Best wishes, Scott
Trusted Agent profile
Spencers estate agents in Leicester, Wigston, Rugby and 1 more
★★★★★
754 reviews across 4 offices and 3 platforms
Spencers has four offices, in Leicester, Wigston, Rugby and Blaby. Together they have 754 reviews on three platforms, rated 4.4 out of 5 overall.
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Our offices
Spencers's four offices, most reviewed first. Each has its own page.
- Spencers Leicester27-30 Halford Street, LE1 1JB372 reviews · 352 on Google (4.4)17 in the last 90 days
- Spencers Wigston80 Leicester Road, Wigston, LE18 1DR169 reviews · 147 on Google (4.9)14 in the last 90 days
- Spencers Rugby27 Regent Street, CV21 2PE155 reviews · 131 on Google (4.2)14 in the last 90 days
- Spencers Blaby23 Leicester Road, LE8 4GR118 reviews · 98 on Google (4.8)11 in the last 90 days
Awards
The Trusted Agent 2026 results for Spencers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews on Google
Showing 728 reviews on Google only. Show every review
Google5/5
GoogleJust to say a big thank you to Gianfranco. Excellent, fast, professional service received.
Agent replied · 20 June 2024
Thank you for your 5* review of our local Spencers team. Best wishes, Scott
5/5
GoogleVery good service, thanks for all agents who helps me out with deposit.
Agent replied · 20 June 2024
Thank you Paulius, i am glad we could help. Kind Regards, Sarah
4/5
GoogleCommunication excellent, results satisfactory and timescale acceptable. Just the service I was looking for and for sure will use again!
Agent replied · 20 June 2024
Thank you for your lovely comments. I have passed your feedback to everyone at the Spencers branch. Many thanks, Lucy.
5/5
GoogleWonderful, efficient and honest service from the team. Emma from Leicester Halford st office especially needs a mention. Thank you.
Agent replied · 20 June 2024
Thank you Hina for such kind words. I will pass this on to Emma and the entire team at the branch. Many Thanks, Sarah
5/5
GoogleI had a great pleasure to deal with Katan, who is a very helpful and available when needed. Full recommendation Pawel B
Agent replied · 20 June 2024
Thank you for the 5 star review Pawel, this is much appreciated. Kind Regards, Sarah
5/5
GoogleThis agency is very good! I have used this agency for 3 years. The staffs are very helpful and professional.
Agent replied · 20 June 2024
Hi Zhaonan, it is great to read that you found the team helpful and professional. Thank you very much. Kind Regards, Sarah
5/5
GoogleBrilliant customer service, with fast and friendly responses. The staff member who was helping my friend and I really went above and beyond when arranging our property.
Agent replied · 20 June 2024
Hi Leighton, thank you for your excellent 5* review of the brilliant customer service you received from our dedicated Spencers team in Leicester. It is great to read that they went above and beyond! Best wishes, Emma.
5/5
GoogleExcellent service and advice .Huge thanks to Sam Cable who is extremely knowledgeable and helpful and dealt with our tenancy agreement professionally and efficiently. Would highly recommend. Thank you
Agent replied · 20 June 2024
Thank you Diane, i am pleased to read that Sam was able to support you. Kind Regards, Sarah
5/5
GoogleFantastic service from Franco and the team kept us updated every step of the way and secured a sale in under one week.Thank you for making our experience stress free
Agent replied · 20 June 2024
Diane, your 5* rating and review are very much appreciated. I will make sure the team are aware. Kindest regards, Mark
5/5
GoogleReally good - would use the Spencers Halford Street office if I wanted to sell my house as the service I received as a buyer was second to none! Thanks again
Agent replied · 20 June 2024
Many thanks for your 5* review and glad your purchase went well. Best wishes, Tracey.
4/5
GoogleWe have had a long association with Spencers over many decades and have been pleased with their service and assistance on lettings and sales.
Agent replied · 20 June 2024
Thank you for the great review. However if you would like to give us further feedback as to how we could have made this a 5 star experience for you please contact us via email at review@countrywide.co.uk. and we will be in touch. Many thanks, Sarah
5/5
GoogleDealt with Gianfranco who’s the Sales Manager at the Halford Street office and he was absolutely fantastic. A real credit to the Spencers company.
Agent replied · 20 June 2024
Many thanks for your kind words and 5* review. Best wishes, Tracey.
5/5
GoogleBig thank you to Gianno and the guys at spencer’s Leicester for the fast, friendly service when we were selling our mothers house. Also a massive thanks to Dan for looking after us 😊 …
Agent replied · 20 June 2024
Wonderful to read your glowing 5* review of our dedicated Spencers team, Alison. It is great to read that you had such a great experience and I will make sure your kind words are made known to our whole team. Best wishes, Scott
5/5
GoogleAmazing people Franco and Mark went above and beyond to support us through our house sale. Lovely people and brilliant work ethic. Thanks for all you help!
Agent replied · 20 June 2024
Thank you Molrus for your 5* review! It is great to read that our local Spencers team have provided you with a great experience. Kind regards, Scott
5/5
GoogleRosie was absolutely brilliant from start to finish, she kept in constant communication throughout the process and did all she could to ensure the deal went through. Would highly recommend.
Agent replied · 20 June 2024
Thank you for your great 5 star review. It's wonderful to read that you were kept fully informed and up to date throughout the process by Rosie. Please accept my best wishes. Kind Regards, Sarah
5/5
GoogleI have been dealing with Gianfranco for a couple of years and have always found him to be professional, his local knowledge and advice has proved exceptionally helpful during this time, I hope further opportunities allow us to continue building our business relationship, I have no hesitation in recommending him
Agent replied · 20 June 2024
Hi Neil, Thank you once again for your wonderful review. I'm pleased to see that you benefited from the passionate and personal approach taken by Gianfranco. I will pass on your kind comments. Kind Regards, Sarah
5/5
GoogleGreat experience with the team here at Spencer’s! Made my sale as easy as could be. Thanks Vicky, Sandra and Franco!
Agent replied · 20 June 2024
Thank you Faheem for your 5* review. Best wishes, Scott
5/5
GoogleUrvashi the mortgage advisor was very helpful, she helped me understand all the details really good and broke everything down for me in a way I could understand. I highly recommend her.
Agent replied · 20 June 2024
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
5/5
GoogleFirst time selling for us and couldn’t thank Mark enough for all his help and guidance. Haven’t met Emma but spoke on the phone to arrange our viewings and always tries to make sure it’s suitable for all parties.
Agent replied · 20 June 2024
Thank you Lisa for your 5* review. All the best, Mike.
1/5
GoogleFollowing suite with the other people from my building and posting here aswel, I don't usually leave reviews but I reckon I should with these geezers, who does referencing for them cause I didn't expect to live in a building that stinks of weed and inconsiderate junkies playing music until 5am opposite me tried complaining to the chaps on the contract but and I state they said it was nothing to do with them and I need to complain to spencers? Good one. I'd avoid anything to do with this company unless you're a drug addict with no respect then they've got the right apartment block for you with little to know questions asked. 👍
Agent replied · 20 June 2024
Hi Charlie, I am sorry to hear that this is your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raise, including the property address, so that I can look into this further for you, then please email me at review@countrywide.co.uk Thank you, Tracey.
5/5
GoogleBeen renting my house for a year with Spencer’s, very quick turn around and thorough interviewing with new tenants. Response with questions are also fast.
Agent replied · 20 June 2024
Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott
5/5
GoogleWe have been very pleased with the service provided by Gianfranco, in fact everyone that we have spoken with at Spencer's has been polite. The key to getting five stars is the communication which has been excellent.
Agent replied · 20 June 2024
Thank you Matilda for your great 5*review! It's wonderful to read that you were kept fully informed and up to date throughout the process by our Spencers branch. Many thanks again. Best wishes, Lucy.
5/5
GoogleThis is my first experience buying an apartment, Emma has been Amazing, she is accommodating, efficient n extremely bubbly, so far she has given a friendly n a very thorough service to me, she was kind enough to help me with my mortgage too n Cem has been just as great! - Thankq Emma n Team! 😃👌🏽 …
Agent replied · 20 June 2024
Thank you Sonal for your wonderful review and I am very pleased to read that you found Emma to be very accommodating and helpful with the process of buying your first apartment. Kind regards, Scott.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Spencers
Which Spencers office has the most reviews?
Leicester has the most, with 372 reviews rated 4.3 out of 5, followed by Wigston with 169.
Where are the Spencers offices?
Has Spencers won any awards?
Yes. In The Trusted Agent 2026 awards: Spencers, Leicester won Trusted Agent; Spencers, Wigston won Trusted Agent.
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