Spencers estate agents in Leicester, Wigston, Rugby and 1 more

★★★★★ 5/5

Google

Having recently completed our sale and purchase, we're incredibly grateful to the team at Spencers for helping us get there. From the outset, Mike was honest, knowledgeable, and extremely helpful in advising us on the best approach to our sale. What stood out even more was his willingness to act as a sounding board and offer advice on the property we were purchasing, despite it not being a Spencers listing. His guidance gave us confidence throughout the process that we were pitching our sale at the right level (and ensuring we were not overpaying too much on our purchase!). Once our sale was agreed, we found ourselves in an exceptionally slow-moving chain with several periods where the whole transaction felt at risk. It was during these challenging moments that Spencers really demonstrated their value. Were are especially grateful to Shaniya, whose perseverance, persistence, and determination were instrumental in getting everything over the line. She consistently went above and beyond, chasing progress, keeping everyone informed, and fighting our corner when others seemed unable to move things forward. During the most critical stages of the transaction, her efforts were invaluable. Buying and selling property can be incredibly stressful, but knowing we had such a dedicated team supporting us made all the difference. We're extremely grateful to everyone at Spencers for their hard work and commitment in helping us secure our forever home and would strongly recommend them.

Ben · 12 August 2026 · Spencers Wigston

★★★★★ 5/5

Google

The service I have received from everybody at Spencers throughout the process of selling my property, has been incredible! A particular shoutout to Lorna who was basically my rock throughout the last 5 months. My house was put on the market in no time at all and things progressed quickly once I had accepted an offer. The experience with solicitors on both sides has been a very different one - extremely stressful and draining at times but Lorna has been amazing at supporting, whether that was chasing for updates and answers, communicating with the buyer on my behalf or just pushing for movement on the sale - she has gone above and beyond! I would highly recommend Spencers as an estate agent, everybody is so friendly and supportive and they take time to build a relationship with you instead of treating like 'another customer'. The biggest thank you once again :)

Rebecca · 12 August 2026 · Spencers Blaby

★★★★★ 5/5

Google

Emily was absolutely fantastic . So kind and always making sure communication was kept on top of. Thankyou for all your help :)

Jasmine · 10 August 2026 · Spencers Rugby

★★★★★ 5/5

Google

Quick and straightforward service.

Peter · 10 August 2026 · Spencers Rugby

★★★★★ 1/5

Google

Really disappointed with our experience. My wife and I have been looking for a property for nearly two months. We found a house we really liked through this agency and thought everything was finally falling into place. The first viewing was arranged and we both took time off work to attend. Less than an hour before the viewing, we were told it couldn’t go ahead because the tenants were on holiday. Surely this is something that should have been checked before arranging appointments and asking people to take time off work. We gave them another chance and attended a second viewing. We loved the property, paid the holding deposit and other monies, and were given a move-in date. Based on this, we served notice on our current home and started making arrangements to move. Then, just a week before we were due to move in, we were told that the landlord had decided to pull the property from the market because they wanted to carry out renovations. What I don’t understand is why the property was being marketed in the first place if the landlord was considering renovations. We are now left with only two weeks to find another place to live after already serving notice on our current property. Yes, the money is being refunded, which is the right thing to do, but that doesn’t make up for the stress, uncertainty, wasted time and disruption this has caused. Throughout the process there was very little ownership of the situation and hardly any apology. We were simply told that it was “out of their hands”. Things can go wrong, but a bit more professionalism, communication and consideration for people’s circumstances would have gone a long way. Unfortunately, based on our experience, I cannot recommend this agency.

Muhammad · 12 July 2026 · Spencers Wigston

★★★★★ 5/5

Google

A huge thank you to Shaniya at Spencer’s Wigston for helping us buy our home! She has been brilliant throughout the whole process, always friendly, helpful and quick to respond whenever we had questions. Buying a house isn’t always straightforward, but having Shaniya there made everything feel so much less stressful. She’s been a pleasure to deal with from day one and genuinely went above and beyond to help us. We really appreciate everything she’s done and would happily recommend her to anyone looking to buy or sell a home. An absolute ⭐️

Ellis · 12 July 2026 · Spencers Wigston

★★★★★ 5/5

Google

Thank you shanyia for your great help in getting my sale completed .you were always there when l needed help with my papers etc .who ever you help in the future will be so lucky to have you so efficient and friendly .Also thanks to Jo and Mike .if you are buying or selling your house go to Spencers and ask for one of the above and you will be lucky if you have Shanyia Gill devries Whitfield

Gill · 12 July 2026 · Spencers Wigston

★★★★★ 5/5

Google

Very helpful from start to end. The people were lovely and answered every question we had. Overall amazing

Sophia · 12 July 2026 · Spencers Wigston

★★★★★ 5/5

Google

Big shout out to Mia from the viewings team, she was really friendly and helpful on my viewings and was always early to the appointment, a credit to Spencers thank you :) I actually bought the property with Spencers, everyone was really friendly and helpful! Shout out to Shaniya I will keep the beautiful light fittings from my house for you! Haha x

Thomas · 12 July 2026 · Spencers Wigston

★★★★★ 5/5

Google

We had a very protracted purchase and completion day was far from smooth because of legal delays but Stephanie worked tirelessly throughout to keep things moving and to make sure we finally could collect keys on completion day. When she was on annual leave Shania went above and beyond to make sure that the purchase was kept on track.

Martin · 12 July 2026 · Spencers Wigston

★★★★★ 1/5

Google

Our experience with Spencers was extremely disappointing. We were not informed that the property was subject to probate, despite this being important information that should have been made clear from the outset. This led to avoidable inconvenience and additional expense. After raising a formal complaint, the matter was handled by Connells' customer relations team rather than the Spencers branch. They investigated our concerns thoroughly and ultimately resolved the complaint to our satisfaction by providing a full refund, for which we are grateful. While I appreciate the way Connells handled the complaint, it does not change our experience with Spencers. I hope the branch improves its communication so future buyers are given key information at the earliest opportunity.

Claudia · 12 July 2026 · Spencers Wigston

★★★★★ 5/5

Google

We would like to thank Spencers Blaby for all their help and guidance in sale of our late mums property. They were very good in keeping us informed throughout the process with good communication on viewings and feedback and keeping us up to date . A special thanks goes to LORNA DARE for all her knowledge and assistance, shes is a lovely friendly lady who we would of been lost without her help with all the paperwork. We would use again if ever needed and would highly recommend their services to anyone wishing to sell a property. Thanks again from Lynn Murray & Sandra Burt

Lynn · 12 July 2026 · Spencers Blaby

★★★★★ 5/5

Google

Me and my partner have recently purchased our first home and I could not be more happy that I chose Cem to be our mortgage advisor. He was by our side throughout disappointment and happiness and definitely made our experience that is typically a stressful into exactly the opposite. He was kind, patient and knew how to explain things to a couple that had no idea what they were doing! It is safe to say I will use Cem for any house I purchase in the future. Thanks Cem!

Erin · 12 June 2026 · Spencers Wigston

★★★★★ 5/5

Google

We recently viewed a property with Jo at Spencers and she was fantastic throughout. She was incredibly thorough, knowledgeable, and took the time to answer all of our questions without ever making us feel rushed. On top of that, she had a great sense of humour which made the viewing relaxed and enjoyable. A real credit to the team, thank you, Jo!

Waseem · 12 June 2026 · Spencers Wigston

★★★★★ 5/5

Google

Mia had conducted our viewing and was well prepared. Beats the recent viewings I've had, where it feels like it's their first time in the property too. Thank you!

Ashish · 12 June 2026 · Spencers Blaby

★★★★★ 5/5

Google

Very good service,specially with Emily in witch i had no trouble whatsoever,fast and organised,definitely recommend.

Paulo · 10 June 2026 · Spencers Rugby

★★★★★ 5/5

Google

I'm having to look at renting for the first time and had no idea of what was involved. I called into the branch and asked a lot of basic questions. Fortunately the member of staff (Emily) was so helpful and patient and I left with a lot more understanding. When I am ready Spencer's will be my first port of call. Hopefully they'll have something for me.

Ian · 10 June 2026 · Spencers Rugby

★★★★★ 5/5

Google

Spencers are undoubtedly the best estate agent ever. I had a park home in Lutterworth to sell and 3 other agents (ewemove, yourmove and howkins and Harrison ) miserably failed. I called spencers and within no time I had viewings and eventually the property sold. Stephanie was a star. The service was amazing and please consider these guys if you are selling. Thanks Stephanie and lorna for being first class.

Mick · 14 April 2026 · Spencers Blaby

★★★★★ 4/5

Google

Rating only, no written review.

Syed · 9 April 2026 · Spencers Leicester

★★★★★ 5/5

Google

Good communication, friendly staff, and quick processes. Jazz was especially brilliant with his support and offer of showing me several more properties than originally requested, good place especially if you need a place to live fast.

Kacper · 9 April 2026 · Spencers Leicester

★★★★★ 1/5

Google

I had a viewing today, and unfortunately the experience was very disappointing. The person assisting us was quite rude and did not provide good customer service at all. During the viewing, he rushed ahead up the stairs despite there being a lift available, and didn’t even check if we were following or knew the way to the room. It felt very unprofessional and inconsiderate. This is not the level of service I would expect when dealing with customers. Overall, a very poor experience.

Angel · 2 April 2026 · Spencers Leicester

★★★★★ 5/5

Google

Both Cian Bell and Jaspal Athwal have been extremely helpful in my search for a property. Spencers has a wonderful team working there.

Persephone · 26 March 2026 · Spencers Leicester

★★★★★ 5/5

Google

Brilliant service from Cian, thanks

Josh · 26 March 2026 · Spencers Leicester

★★★★★ 5/5

Google

Had Jim come and value my property, not only was he a really nice person but actually made an effort to do research and explain things to me. Was not just a valuation and done was an absolute pleasure and actually had a laugh with this person. Mixes professionalism and personal touch brilliantly and I look forward to working alongside the rest of the company. As I said this person already sold their services as everything was made to seem effortless and actually enjoyable. Everything was explained perfectly and honestly was an absolute pleasure

Mark · 26 March 2026 · Spencers Blaby