Trusted Agent profile

Spencers estate agents in Leicester, Wigston, Rugby and 1 more

4.4

★★★★★ Great

754 reviews across 4 offices and 3 platforms

Spencers has four offices, in Leicester, Wigston, Rugby and Blaby. Together they have 754 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

4.5 / 5

728

Reviews on Google

All 4 offices

Yell logo

3.7 / 5

6

Reviews on Yell

All 4 offices

Trustpilot logo

20

Reviews on Trustpilot

Business-wide

Our offices

Spencers's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 728 reviews on Google only. Show every review

5/5

Google

Didn't purchase my property via Spencers but used their financial services. Gem has been fantastic going the extra mile to find us a mortgage suitable to our needs and negotiated a further cashback with the bank. We preferred to have the insurance and life cover also arranged by Gem as it worked out a better deal and saved the hassle to arrange with so many other things to sort out. I would contact Gem again for any financial advise as his customer skills are very good and makes one feel valued. Tesekkur ederim Cem:)PositiveResponsiveness, Professionalism

Iasmina · 18 June 2022 · Spencers Wigston

Agent replied · 17 June 2024

Many thanks for your fantastic 5* review and kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Gem the mortgage advisor has been absolutely brilliant. before Gem me and my partner was with a different mortgage advisor who pretty much messed us about so that's when we decided to change advisors. Gem was very honest with us from the start and talked us through the whole process and got us a mortgage offer within about 2 weeks and any question we have had he has always answered them even after we had our mortgage offer.PositiveResponsiveness

Lauren · 18 June 2022 · Spencers Wigston

Agent replied · 17 June 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We chose Spencer’s in Wigston to facilitate the sale of my late parents property. From the initial meeting with Mike Holland, to Steph & Jo in the office, they have been professional, polite and the sale was incredibly smooth and hassle free. Not a pushy service, just gets it done right first time. Would recommend them.

Sharon · 18 June 2022 · Spencers Wigston

Agent replied · 17 June 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

We have been very impressed with the service from Spencers. We wanted a quick sale and the sales team, Chloe, Jo & Stephanie found us a buyer within a few days. We have been kept informed every step of the way throughout our sale which has been very reassuring. I would highly recommend Spencers Wigston branch. Thank you :)PositiveResponsiveness, Professionalism

Sharon · 18 June 2022 · Spencers Wigston

Agent replied · 17 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

The service was excellent. All staff were knowledgeable, courteous and caring. The process was swift and efficient. When there were issues with the vendor’s side, I was kept updated with what actions they were taking to resolve the issue. Using their in-house mortgage advisor also helped the two departments to collaborate and provide the best service possible. Chloe Ireland, our sales negotiator and Gem Kucukdevlet our mortgage advisor were outstanding in the service they provided. I could not have asked for better associates. Chloe would call me every week to give me an update on the process so I felt comfortable and not stressed out. When there were issues, I felt Chloe genuinely cared in resolving the issue for me. I’d built a relationship with Chloe and Gem where I felt I was more than just a client; they took the time to give me significance. I had no idea about mortgages and the process, but Gem guided me and took me through the process step by step and I felt reassured. He took the time out to get to know me and about my background. He would also keep me up to date with the mortgage processes and went above and beyond to support me when I had to change solicitors midway through the process. By him taking the time out to get to know me and my lifestyle, he was able to find the most appropriate and affordable insurance packages on the market; again something which is an alien concept to me but I felt Gem was looking out for my best interests. Both of these guys are superstars and I would not hesitate in going back to them and recommending them to others. They say buying a house is one of them most stressful experiences in a persons life; however these two made it an absolute pleasure.

Shazeeb · 18 June 2022 · Spencers Wigston

Agent replied · 17 June 2024

Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We experienced an excellent service from Spencers (Wigston )all of the staff were fabulous. helpful, understanding to support us to find are forever home. Steph Jo Chloe Gem. Prompt service great communicate so knowledgeable when showing houses to buyers. They answer all your questions throughout the process in simple layman’s terms for ease of understanding. we were so impressed we placed our house on the market with them. with we appreciate all the support and dedication. thank you. Can highly recommend.

Patricia · 18 June 2022 · Spencers Wigston

Agent replied · 17 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Adrian · 17 June 2022 · Spencers Rugby

Agent replied · 16 June 2024

Thank you for taking the time to leave us this 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Tracey · 17 June 2022 · Spencers Rugby

Agent replied · 16 June 2024

Thank you for taking the time to leave us a 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We have nothing but good things to say about Spencer’s, Micah is an absolute credit to them, nothing is too much trouble.PositiveResponsiveness, Quality, Professionalism

Steve · 17 June 2022 · Spencers Rugby

Agent replied · 16 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I used Spencers recently and my experience with them was 5*. Many thanks to Rachel and Micah for all the their efforts. I highly recommend and will I will use Spencers again in the future.PositiveResponsiveness, Quality, Professionalism, Value

Rob · 17 June 2022 · Spencers Rugby

Agent replied · 16 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I found my rental property with this letting agent and Rachel and team were fantastic, everything was taken care of promptly and professionally from start, all way through my tenancy to finish when I moved out. Very friendly, helpful and responsive. Would highly recommend these guys to anyone looking for a good letting agents. If I ever move back to this area I’ll be giving them a call first ! Thank youPositiveResponsiveness, Quality, Professionalism

Joe · 17 June 2022 · Spencers Rugby

Agent replied · 16 June 2024

Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations

5/5

Google

We needed a short term rental property in the South Leicestershire area and Spencers had exactly the type of property we were looking for. They were extremely quick in responding to us and help in securing the rental with great ease. They have kept us informed throughout the process and followed through with everything that was needed. Very easy recommendation! Great team - Micah Powell was the lettings negotiator who assisted us and he was excellentPositiveResponsiveness, Professionalism

Timothy · 17 June 2022 · Spencers Rugby

Agent replied · 16 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Sam and Jess in Leicester were a pleasure to deal with and were very proactive and professional in the letting process. I will be definitely using their service again in the future.PositiveQuality, Professionalism

Alpesh · 10 January 2022 · Spencers Leicester

Agent replied · 20 June 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent

Cara · 27 August 2021 · Spencers Blaby

Agent replied · 26 August 2024

Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Popped by to enquire about putting a house on the market whilst in the area, did not even a get a call back after leaving details and arranging a time.NegativeResponsiveness

Rik · 27 August 2021 · Spencers Blaby

Agent replied · 26 August 2024

Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

5/5

Google

This is my First interaction with Spencer’s as I am purchasing a property they are selling. Excellent customer service and communication. Friendly staff where noting is too much trouble (Gillian from sales is fantastic). Highly recommended.PositiveProfessionalism

Richard · 27 August 2021 · Spencers Blaby

Agent replied · 26 August 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic, fast, efficient and friendly service. I was updated every step of the way and my case was handled with due diligence. We are very grateful for your help thank you so much I strongly recommend the mortgage service at country wide, they will get the job done.

Peter · 27 August 2021 · Spencers Blaby

Agent replied · 26 August 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Gillan was brilliant from the start of us putting in the offer, nothing was to much trouble, even came out on day off so we could get builders in for estimate. Would highly recommend, a pleasure to deal with. 5 stars.PositiveProfessionalism

Paul · 27 August 2021 · Spencers Blaby

Agent replied · 26 August 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Allan and his staff are very professional and the customer service is the best. They not only dealt with the sale of my property but took responsibility to look after the keys as I was based in London. I would reccommend Spencers to anyone that wants a stress free sale or purchase. Simply the best at what they do.PositiveResponsiveness, Quality, Professionalism, Value

Randi · 27 August 2021 · Spencers Blaby

Agent replied · 26 August 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We bought our first home through Spencers in Blaby. Allan was so lovely, he kept us informed and was always there if we needed anything via email or phone. He gave us plenty of info with us being first time buyers. He was so helpful! Really appreciate the fantastic service we got from him. He’s a credit to Spencers. Thanks for the brilliant service!PositiveQuality, Professionalism

Azraa · 27 August 2021 · Spencers Blaby

Agent replied · 26 August 2024

Thank you for the fantastic 5* review and it is great to read your kind words and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Spencers handled our house sale very professionally. Allan and his team all have a friendly approach and were always at hand to help when needed. A big thank you to the lovely Gill who always went the extra mile to help, getting back in touch when promised. A very professional member of staff who we knew we could rely on. We would highly recommend Spencers Blaby team!!! absolutely 5 star 🌟 A pleasure to deal with.PositiveResponsiveness, Quality, Professionalism, Value

Wendy · 27 August 2021 · Spencers Blaby

Agent replied · 26 August 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Maxwell Fisher went above and beyond to help me with my property purchase. Constantly kept me informed throughout which was reassuring as a first time buyer. Would definitely recommend!PositiveResponsiveness, Professionalism

K · 27 August 2021 · Spencers Leicester

Agent replied · 20 June 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

I would like to say a great big thank you to Vicki for all the help and advice she has given me while trying to sell my property. Over the last few months there have been many challenges which have been dealt with by Vicki's expertise and professionalism. I am now confident that the process is coming to a conclusion. I would highly recommend SPENCERS ESTATE AGENTS.PositiveResponsiveness, Quality, Professionalism, Value

Irene · 27 August 2021 · Spencers Leicester

Agent replied · 20 June 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Sam could not have been more helpful in renting out our property recently. He guided us through the process with constant clear communication and found and installed new tenants within days. We couldn't be more pleased, well done Sam and thanks again.PositiveResponsiveness, Professionalism

Rob · 27 August 2021 · Spencers Leicester

Agent replied · 20 June 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

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Awards

The Trusted Agent 2026 results for Spencers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Spencers

Which Spencers office has the most reviews?

Leicester has the most, with 372 reviews rated 4.3 out of 5, followed by Wigston with 169.

Where are the Spencers offices?

The four Spencers offices, by town:

  • Blaby: 23 Leicester Road, Blaby, LE8 4GR
  • Leicester: 27-30 Halford Street, Leicester, LE1 1JB
  • Rugby: 27 Regent Street, Rugby, CV21 2PE
  • Wigston: 80 Leicester Road, Wigston, LE18 1DR
Has Spencers won any awards?

Yes. In The Trusted Agent 2026 awards, Leicester won Trusted Agent and Wigston won Trusted Agent.

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