5/5
GoogleRating only, no written review.
Agent replied · 26 October 2024
Thank you for your review John. Kind regards Mark Smith Managing Director
Trusted Agent profile
Smith & Friends Estate Agents in Darlington, Middlesbrough, Hartlepool and 2 more
★★★★★
986 reviews across 5 offices and 4 platforms
Smith & Friends Estate Agents has five offices, in Darlington, Middlesbrough, Hartlepool, Ingleby Barwick and Stockton-on-Tees. Together they have 986 reviews on four platforms, rated 4.8 out of 5 overall.
275
Reviews on Google
All 5 offices
1
Reviews on Facebook
All 5 offices
2
Reviews on Yell
All 5 offices
708
Reviews on Trustpilot
Business-wide
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Our offices
Smith & Friends Estate Agents's five offices, most reviewed first. Each has its own page.
- Smith & Friends Estate Agents (Darlington)7 Duke Street, Darlington, DL3 7RX, DL3 7RX766 reviews · 91 on Google (4.3)41 in the last 90 days
- Smith & Friends Estate Agents (Middlesbrough)26 Stokesley Road, Marton-In-Cleveland, Middlesbrough, TS7 8DX, TS7 8DX742 reviews · 79 on Google (4.8)42 in the last 90 days
- Smith & Friends Estate Agents (Hartlepool)106 York Road, Hartlepool, TS26 9DE, TS26 9DE679 reviews · 29 on Google (4.4)42 in the last 90 days
- Smith & Friends Estate Agents Ingleby BarwickBarwick Lodge Ingleby Way, TS17 0RH671 reviews · 76 on Google (4.9)45 in the last 90 days
- Smith & Friends Estate Agents (Stockton on Tees)21 Bishop Street, Stockton, TS18 1SY, TS18 1SY617 reviews · 0 on Google41 in the last 90 days
Awards
Industry awards
Smith & Friends Estate Agents and its branches won ESTAS awards in one year, most recently 2025.
ESTAS winners in one year, the group and its branches: 2025.
ESTAS awards by year, 2025 to 2025
2025 4 Best in Postcode across four branches ESTAS 2025 winners
- Best in PostcodeESTAS Best in Postcode 2025: DL3, SalesDarlington
- Best in PostcodeESTAS Best in Postcode 2025: TS7, Sales & Lettings (Landlords & Tenants)Middlesbrough
- Best in PostcodeESTAS Best in Postcode 2025: TS26, SalesHartlepool
- Best in PostcodeESTAS Best in Postcode 2025: TS18, SalesStockton-on-Tees
Source: ESTAS winners lists, as published, linked by year.
Reviews on Google
Showing 275 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
Agent replied · 26 October 2024
Thank you Laura Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Agent replied · 26 October 2024
Thank you for your 5 star review. Best Wishes Mark Smith Managing Director
5/5
GoogleFabulous service.
Agent replied · 26 October 2024
Thank you Jeff Kind regards Mark Smith Managing Director
5/5
GoogleFantastic manager really helpful
Agent replied · 26 October 2024
Thank you Sue for your review. Kind regards Mark Smith Managing Director
5/5
GoogleExcellent service, very helpful
Agent replied · 26 October 2024
Thank you for your review Keith. Kind regards Mark Smith Managing Director
5/5
GoogleThey are, quite simply, brilliant.
Agent replied · 26 October 2024
Thank you Daniel, for your review. Kind regards Mark Smith Managing Director
5/5
GoogleExcellent service from the Middlesbrough team very helpful
Agent replied · 26 October 2024
Thank you Joe for your fantastic 5 star review. Kind regards Mark Smith Managing Director
5/5
GoogleNikki was very efficient in organising viewings & finding new tenants. Pleasure to deal with all the staff there as all friendly & nothing was too much trouble
Agent replied · 26 October 2024
Thank you for your review Lesley. Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Agent replied · 25 August 2024
Thank you for your 5 star review. Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Agent replied · 25 August 2024
Thank you Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Agent replied · 25 August 2024
Thank you Kind regards Mark Smith Managing Director
5/5
GoogleFantastic support and help highly recommended
Agent replied · 25 August 2024
Thank you for your 5 star review Andrea. Kind regards Mark Smith Managing Director
5/5
GoogleBailey spence very polite and well mannered
Agent replied · 25 August 2024
Thank you Lewis for your 5 star review. Kind regards Mark Smith Managing Director
5/5
GoogleAmazing staff, very kind and really good service
Agent replied · 25 August 2024
Thank you Emily for your 5 star review. Kind regards Mark Smith Managing Director
5/5
GoogleFantastic Service, Brilliant Customer Service and Great Attention to Detail
Agent replied · 25 August 2024
Thank you for your review Mark. Kind regards Mark Smith Managing Director
5/5
GoogleThank you Andrea for your continued help, support and advice great customer service
Agent replied · 25 August 2024
Thank you for your review. Best Wishes Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Agent replied · 26 October 2024
Hi Callum, thank you for your review of our Middlesbrough office. Kind regards, Mark
5/5
GoogleRating only, no written review.
Agent replied · 26 October 2024
Thank you for review of our Middlesbrough office Elaine, Kind regards, Mark
5/5
GoogleRating only, no written review.
Agent replied · 26 October 2024
Thank you Derek for your review. Best Wishes, Mark Smith - Managing Director
5/5
GoogleSold my property with RTV within 5 days of listing it to the market, they had viewings already lined up and i achieved over my asking price in Coulby newham. The staff are friendly and offer excellent communication throughout the sale progression. I would highly recommended anyone selling in the Middlesbrough location to use this first class team
Agent replied · 26 October 2024
Thank you Dave for your kind review, it will be greatly appreciated by the team at Middlesbrough. Best Wishes, Mark.
5/5
GoogleA really great team, they are soo helpful, we are from down south, they bent over backwards to make it happen for us!! Thanks Again guys!!
Agent replied · 25 October 2024
Thank you for your review Angie, I will let the team at Hartlepool know your kind words. Kind regards Mark
1/5
GoogleGot to be honey, Charley is the most frustrating person to get an email from, even properties listed that day she refuses to let us view, as apparently they have maximum viewings!
Agent replied · 25 October 2024
Hi Ivy, please can you contact me at marksmith@robinsonsteesvalley.co.uk and I will look into your enquiry. Kind regards, Mark Smith - Managing Director Updated - thank you for your time and you should have received an email from me regarding the information we require to move forward. Thank you, Mark.
5/5
GoogleHi all l been try going to look at house all the time with Robinson for buy it how ever l can’t find the right one but when l need something or any help they are always there for help rigth people to buy rigth house on the right time you won’t be disappointed thanks for all staff 👌👌👌 …
Agent replied · 25 October 2024
Thank you Bayram for your review, it’s greatly appreciated. Best Wishes, Mark Smith - Managing Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Smith & Friends Estate Agents
Which Smith & Friends Estate Agents office has the most reviews?
Darlington has the most, with 766 reviews rated 4.8 out of 5, followed by Middlesbrough with 742.
Where are the Smith & Friends Estate Agents offices?
The five Smith & Friends Estate Agents offices, by town:
- Darlington: 7 Duke Street, Darlington, DL3 7RX, DL3 7RX
- Hartlepool: 106 York Road, Hartlepool, TS26 9DE, TS26 9DE
- Ingleby Barwick: Barwick Lodge Ingleby Way, Ingleby Barwick, TS17 0RH
- Middlesbrough: 26 Stokesley Road, Marton-In-Cleveland, Middlesbrough, TS7 8DX, TS7 8DX
- Stockton-on-Tees: 21 Bishop Street, Stockton, TS18 1SY, Stockton-on-Tees, TS18 1SY
Has Smith & Friends Estate Agents won any awards?
Yes. At the ESTAS 2025 awards its branches won 4 Best in Postcode awards.
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