Trusted Agent profile
★★★★★
986 reviews across 5 offices and 4 platforms
Smith & Friends Estate Agents has five offices, in Darlington, Middlesbrough, Hartlepool, Ingleby Barwick and Stockton-on-Tees. Together they have 986 reviews on four platforms, rated 4.8 out of 5 overall.
275
Reviews on Google
All 5 offices
1
Reviews on Facebook
All 5 offices
2
Reviews on Yell
All 5 offices
708
Reviews on Trustpilot
Business-wide
Smith & Friends Estate Agents's five offices, most reviewed first. Each has its own page.
Showing 275 reviews on Google only. Show every review
5/5
GoogleChloe has been perfect throughout the whole process and has made moving as seamless as it can be. She was proactive with updates and receptive to all my queries.
Thank you Cameron for your 5 star review of Chloe and the service from our Ingleby Barwick office. It is greatly appreciated by us all. Kind regards Mark Smith Managing Director
4/5
GooglePeople working here are brilliant. My first house hunt in the UK was made very easy by Bailey and Mark. I suggest Prefixed appointments with specified timings, without which there were some confusions.
Thank you Geront for your review and feedback. It is very appreciated. Kind regards Mark Smith Managing Director
5/5
GoogleWhat an absolute pleasure it's been, selling my house through these wonderful people. From start to finish, it's been totally stress free. Victoria has kept in constant touch, keeping me right up to date with all the developments. I can't recommend them highly enough. Thank you so much.
Thank you Geoff for your wonderful review. Kind regards Mark Smith Managing Director
5/5
GoogleGreat team of professionals. Couldn’t recommend them enough when it comes to buying a new home 👍🏽 …
Thank you Sam for your review. Happy New Home. Best Wishes Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Thank you Megan Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Thank you for your 5 star review. Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Thank you Rebecca Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Thank you Vicki Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Thank you Wayne Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Thank you Phoebe Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Thank you Nikki Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Thank you Caroline Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Thank you Fin Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Thank you Mark Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Thank you Nichola Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Thank you Ciaran Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Thank you Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Thank you Eve Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Thank you Jen Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Thank you Kimberley Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Thank you Lucy Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Thank you Chloe Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Thank you Abbie Kind regards Mark Smith Managing Director
5/5
GoogleRating only, no written review.
Thank you Kay. Kind regards Mark Smith Managing Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Smith & Friends Estate Agents and its branches won ESTAS awards in one year, most recently 2025.
ESTAS winners in one year, the group and its branches: 2025.
ESTAS awards by year, 20252025 4 Best in Postcode across four branches ESTAS 2025 winners
Source: ESTAS winners lists, as published, linked by year.
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Darlington has the most, with 766 reviews rated 4.8 out of 5, followed by Middlesbrough with 742.
The five Smith & Friends Estate Agents offices, by town:
Yes. At the ESTAS 2025 awards its branches won 4 Best in Postcode awards.
