4/5
GoogleVery helpful estate agents made renting a new property quick and easy
Trusted Agent profile
Smith & Friends Estate Agents in Darlington, Middlesbrough, Hartlepool and 2 more
★★★★★
986 reviews across 5 offices and 4 platforms
Smith & Friends Estate Agents has five offices, in Darlington, Middlesbrough, Hartlepool, Ingleby Barwick and Stockton-on-Tees. Together they have 986 reviews on four platforms, rated 4.8 out of 5 overall.
275
Reviews on Google
All 5 offices
1
Reviews on Facebook
All 5 offices
2
Reviews on Yell
All 5 offices
708
Reviews on Trustpilot
Business-wide
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Our offices
Smith & Friends Estate Agents's five offices, most reviewed first. Each has its own page.
- Smith & Friends Estate Agents (Darlington)7 Duke Street, Darlington, DL3 7RX, DL3 7RX766 reviews · 91 on Google (4.3)41 in the last 90 days
- Smith & Friends Estate Agents (Middlesbrough)26 Stokesley Road, Marton-In-Cleveland, Middlesbrough, TS7 8DX, TS7 8DX742 reviews · 79 on Google (4.8)42 in the last 90 days
- Smith & Friends Estate Agents (Hartlepool)106 York Road, Hartlepool, TS26 9DE, TS26 9DE679 reviews · 29 on Google (4.4)42 in the last 90 days
- Smith & Friends Estate Agents Ingleby BarwickBarwick Lodge Ingleby Way, TS17 0RH671 reviews · 76 on Google (4.9)45 in the last 90 days
- Smith & Friends Estate Agents (Stockton on Tees)21 Bishop Street, Stockton, TS18 1SY, TS18 1SY617 reviews · 0 on Google41 in the last 90 days
Awards
Industry awards
Smith & Friends Estate Agents and its branches won ESTAS awards in one year, most recently 2025.
ESTAS winners in one year, the group and its branches: 2025.
ESTAS awards by year, 2025 to 2025
2025 4 Best in Postcode across four branches ESTAS 2025 winners
- Best in PostcodeESTAS Best in Postcode 2025: DL3, SalesDarlington
- Best in PostcodeESTAS Best in Postcode 2025: TS7, Sales & Lettings (Landlords & Tenants)Middlesbrough
- Best in PostcodeESTAS Best in Postcode 2025: TS26, SalesHartlepool
- Best in PostcodeESTAS Best in Postcode 2025: TS18, SalesStockton-on-Tees
Source: ESTAS winners lists, as published, linked by year.
Reviews on Google
Showing 275 reviews on Google only. Show every review
Google3/5
GoogleRating only, no written review.
Agent replied · 26 October 2024
Thank you
5/5
GoogleRating only, no written review.
Agent replied · 26 October 2024
Thank you for your review Sue. Best Wishes, Mark
5/5
GoogleRating only, no written review.
Agent replied · 26 October 2024
Thank you for your review
5/5
GoogleVery helpful
Agent replied · 25 October 2024
Thank you for your review
5/5
GoogleVery good
Agent replied · 25 October 2024
Thank you for your review
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
1/5
GoogleI would never recommend to anyone worse service if u rent house of them never fix anything for u left in it they done even care
5/5
GoogleStaff were lovely, great service had multiple offers within the first week, would use again
5/5
GoogleRating only, no written review.
Agent replied · 25 August 2024
Thank you for your review. Kind regards, Mark
5/5
GoogleReliable and accurate valuations. Friendly informative
Agent replied · 25 August 2024
Hi Dave Thank you so much for your review and 5 stars. It is much appreciated. Regards. Simon Wright. Director.
5/5
GoogleI did firstly write a negative review, however I have been contacted by Donna who explained the reasons behind me not being contacted Donna thank you so much for your explanations Very professional and compassionate attitude Maria
Agent replied · 25 August 2024
Hi Maria Thank you for your review. Kind regards Mark
1/5
GoogleAvoid like the plague!! unprofessional and incompetent!! Staff could benefit from some customer service training, they are unhelpful, rude and never return calls or emails. Total embarrassment to the property sector!! I wouldn't rent a wooden hut from them ever again!NegativeResponsiveness, Quality, Professionalism, Value
Agent replied · 25 August 2024
Hi Paul Thank you for your review. We do take all reviews very seriously so when we receive a 1 star we want to know what went wrong. Can you let us know which property your comments relate to so we can follow this up. Regards. Simon Wright. Director.
3/5
GoogleRating only, no written review.
Agent replied · 26 October 2024
Thank you
4/5
GoogleRating only, no written review.
Agent replied · 26 October 2024
Thank you
4/5
GoogleRating only, no written review.
Agent replied · 26 October 2024
Thank you
5/5
GoogleVery helpful and friendly.
Agent replied · 26 October 2024
Thank you
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Smith & Friends Estate Agents
Which Smith & Friends Estate Agents office has the most reviews?
Darlington has the most, with 766 reviews rated 4.8 out of 5, followed by Middlesbrough with 742.
Where are the Smith & Friends Estate Agents offices?
The five Smith & Friends Estate Agents offices, by town:
- Darlington: 7 Duke Street, Darlington, DL3 7RX, DL3 7RX
- Hartlepool: 106 York Road, Hartlepool, TS26 9DE, TS26 9DE
- Ingleby Barwick: Barwick Lodge Ingleby Way, Ingleby Barwick, TS17 0RH
- Middlesbrough: 26 Stokesley Road, Marton-In-Cleveland, Middlesbrough, TS7 8DX, TS7 8DX
- Stockton-on-Tees: 21 Bishop Street, Stockton, TS18 1SY, Stockton-on-Tees, TS18 1SY
Has Smith & Friends Estate Agents won any awards?
Yes. At the ESTAS 2025 awards its branches won 4 Best in Postcode awards.
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