Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotBad business, morals and ethics
If I could leave, no stars, I would. Seymour’s of Addlestone are nothing but a bunch of sharks! I have my property up for sale with another agent. I have never approached Seymours to sell my property nor would I. They approached my daughter who apparently they had her telephone number and details listed as the owner of my property. They didn’t ask her if she owned the property when they called up but continued to ask if they could market it, how dare they! I had not even told my daughter, I was looking to move! According to GDPR rules, no details should be kept after a certain period unless that person has updated their consent, apparently the details they have are 3 years old and she has not been approached in that time by Seymour’s! Let’s get this fact clear SHE DOESN'T OWN THE PROPERTY! This has caused an argument within the family and caused no end of problems.If you’re looking to sell your property stay well clear of Seymour’s because all they want is their commission, they don’t give a damn about you as a customer. When I called the manager, I found him to be aggressive and couldn’t even admit they were in the wrong. I phoned back to get head office number and I was told they didn’t have it but they would call me back, it’s a good job I haven’t held my breath!!!!! This heavy-handed mob approach is not the way to gain clients and influence business!Having seen your response says it all! No proper apology nor how you intend to change processes to stop a repeat or how you hold information and data on people!
Cherry · 23 May 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Dear Cherry, Thank you for your comments and we are sorry to hear about the experience you had. We pride ourselves on the service we provide and the results we achieve for our clients. All reviews, be they positive or negative, are extremely important, as they enable us to improve our internal processes and therefore the services we offer.
★★★★★ 5/5
GoogleSeymours have been an absolute dream to work with during the process of getting me and my family into our first home. I would like to thank Femi Fatunwase from the Camberley / Blackwater branch who has provided exceptional service from the start, he has been incredibly supportive and thorough in the whole process and been really supportive of every question and query I have had. I cannot fault his professionalism and work ethic, he is an asset to the company. Highly recommended.
Jake · 23 May 2023 · Seymours - Camberley Camberley (66 Park Street)
Agent replied · 30 May 2023
Jake Middleton, your wonderful feedback and rating mean a lot to us.
★★★★★ 5/5
GoogleAaron and Femi has been great from start to finish and helped rent out our property. They were open, honest and didn't make any unrealistic promises. A special mention to Aaron for having a plan and transparent communication through out the process. Wouldn't hesitate to recommend them!
Som · 23 May 2023 · Seymours - Camberley Camberley (66 Park Street)
Agent replied · 30 May 2023
Hi Som, we are very happy to have provided you with such a positive experience!
★★★★★ 5/5
TrustpilotGreat service, good communication
Great service, good communication, secured the home I wanted.
Curtis · 21 May 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
That's great to hear Curtis, thanks so much for the review.
★★★★★ 5/5
TrustpilotFantastically helpful!
This is a lovely team of people who really care about the buyer's experience. Highly recommended!
Nina · 19 May 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Can't beat a recommendation Nina! thank you for using us and also for taking the time to post a review. Keep well.
★★★★★ 5/5
GoogleProfessional, polite and super knowledgable. I was very relieved to have such a great team to market and sell my house. I would be delighted to recommend Oliver, Adam, Harry, Harley and the whole team to anyone. In safe hands
Shida · 16 May 2023 · Seymours - Camberley Camberley (66 Park Street)
Agent replied · 30 May 2023
Shida Bassiti, we are so happy to read such a great review about Seymours Estate Agents Camberley!
★★★★★ 5/5
TrustpilotSeymours Horsell Are Simply The Best!
After 19 long weeks with a previous estate agent and only 4 viewings, I was a bit disillusioned about selling my property. Seymours in Horsell have been absolutely brilliant from start to finish. They gave me a full and honest appraisal of the market, a competitive price and a fair contract length. Archie was the ultimate professional, turned up on time, called when he said he was going to, friendly and I genuinely felt that he cared. After just a few weeks, I am thrilled to say I have sold and it is thanks to the diligence and care from the whole team who I can’t thank enough. They have helped me realise my dream of moving abroad and I couldn’t recommend Archie and the Horsell Seymours team highly enough.
Donna · 12 May 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
What an amazing review Donna, thank you so much for taking the time and of course for using us. Keep well.
★★★★★ 5/5
TrustpilotSeymours couldn't be more helpful
Seymours couldn't be more helpful. They have gone above and beyond to help us with our current house purchase. Professional, knowledgeable and would definitely recommend to family and friends.Thanks!
Laura · 12 May 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Thanks Laura. We thrive from people recommending us. Much appreciated.
★★★★★ 5/5
TrustpilotThey were very efficient and kept us…
They were very efficient and kept us informed every step of the way. And even chased the dreaded solicitors when needed. I would highly recommend
Vcky · 12 May 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Thank you Vcky. Agreeing an offer is only one small cog in the process, dealing with a chain and the dreaded solicitors as you put is another. Ultimately everyone wants the same successful outcome, it just needs good communication. Thanks for taking the time to review us, it's much appreciated.
★★★★★ 5/5
TrustpilotWe had a great experience with Seymours…
We had a great experience with Seymours being first time buyers. Staff was very helpful and polite from beginning to end. Sales marketing team kept us up to date with houses suited to our preferences, viewings was easy and then finally having the house we loved accepted. Buying or selling I would highly recommend Seymours.
RS · 11 May 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
What a wonderful review. Great to hear that your first-time experience was one to remember for all the right reasons. Enjoy making your house your home.
★★★★★ 1/5
TrustpilotFrustrating experience as a buyer
As a buyer, Seymours were difficult to deal with. They didn't show up for appointments we'd booked, and we got bounced around different points of contact, making it hard to get updates. Then when we did find a house with them, we were harassed for updates on an almost daily basis, despite it being their clients, the sellers, that were holding things up. Their various branches do not communicate with each other, as we were still getting bombarded by other branches with details about other houses after we had found ours - most of which did not meet our requirements in the slightest. It all felt quite unprofessional and frustrating, unfortunately.
Megan · 11 May 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Hi Megan, thanks for sharing your thoughts with us it's much appreciated. Sorry to hear that the experience didn't meet your expectations but please be assured that we will use it to review what we do and to make changes where we can.
★★★★★ 5/5
TrustpilotGreat experience using Seymour’s to…
Great experience using Seymour’s to sell my property. Cemented a buyer within a few months. Would recommend!
Emma · 11 May 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Hi Emma, thanks for taking the time out of your day to review your experience with us. Great to hear all went well.
★★★★★ 5/5
TrustpilotIn good hands
Professional, Friendly,polite and incredibly knowledgable about the local area and the whole minefield that can be buying and selling houses ! I am so grateful to Oliver, Adam, Harry, Harley and all the team. I would happily recommend them to anyone
Ms · 11 May 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
The Camberley team headed up by Oli and Tom is fantastic. Great to read your comments and greater still that you would recommend us to others. Thank you for using us.
★★★★★ 5/5
GoogleAaron is very professional and helpful. Sorted everything out for me while being far away. Easy to communicate and very friendly
Michelle · 9 May 2023 · Seymours - Camberley Camberley (66 Park Street)
Agent replied · 30 May 2023
Michelle Theron, thank you so much for the positive review!
★★★★★ 5/5
GoogleRating only, no written review.
Piotr · 6 May 2023 · Seymours - Camberley Camberley (66 Park Street)
Agent replied · 5 June 2023
Piotr Kubaty, thank you so much for the positive review!
★★★★★ 5/5
TrustpilotEverything moved very quickly and I was…
Everything moved very quickly and I was kept fully informed. The team were professional and helpful at all times. I would use again
Rachael · 4 May 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Hi Rachel. Reviews are really important to us, so thanks for taking time out of your day. Pleased everything's gone well.
★★★★★ 5/5
TrustpilotSeymours Knaphill helped sell my house…
Seymours Knaphill helped sell my house in Knaphill, and they were brilliant. The process was very smooth overall, Mark and Andy are lovely people and very helpful. Totally recommended!
PN · 2 May 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
That's great to hear. Simon and Andy who head up the office have been there for more than we care to say and are super passionate as are Mark and the rest of the team. Thanks so much for the review, we really appreciate it.
★★★★★ 5/5
TrustpilotWe couldn’t have wished for a better…
We couldn’t have wished for a better estate agent Very good. Very helpful. Overall experience great
Linda · 2 May 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
What a comment Linda, "we couldn't have wished for better" Thank you so very much.
★★★★★ 5/5
TrustpilotGreat communication from the outset
Great communication from the outset. Candid about market values, not trying to set overly ambitious and unrealistic prices. The follow up with a dedicated case manager has been very useful as well. Selling a house is fraught with complications but the ongoing communication throughout the process has made this process much easier.
Phil · 1 May 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Selling a house needn't be as stressful as some people may think, just needs a little forward planning and a whole heap of hands-on experience. Great to hear Phil & thanks for the review.
★★★★★ 5/5
TrustpilotBlackwater - Aiden
I worked with Aiden, he was extremely professional and very easy to talk with. He got the house sold in a very quick manner. My recommendations are for Seymour’s. Great communication and very professional. Thank you!
David · 30 April 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Hi David. Aiden's a valued member of the team, lives locally and loves the Blackwater community. Great to read your comments and thanks for taking the time to review, it means a great deal to us.
★★★★★ 5/5
GoogleI personally worked with Femi and Aaron, very attentive and honest! Been such a great help in finding a property, highly recommend!
Max · 30 April 2023 · Seymours - Camberley Camberley (66 Park Street)
Agent replied · 30 May 2023
Max Davies-wild, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Seymours Estate Agents Camberley.
★★★★★ 5/5
TrustpilotA friendly, competent and efficient service
Seymours was very efficient and kept us informed throughout our purchase. I would highly recommend. It is very refreshing to have a great service with very competent people. Thanks very much for a smooth move!
Helen · 28 April 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Hi Helen. We try to any transaction in property, be it sales or lettings as pleasurable as possible and from experience, great communication is high on the agenda. Thanks for using us and for the review.
★★★★★ 4/5
TrustpilotSeymours are organised and helpful
Seymours are organised and helpful. The only criticism is the lack of feedback after viewings
Jane · 25 April 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Thanks Jane. Constructive feedback is so appreciated yet often hard to get, so thank you for the comments. We will review our feedback methods. Keep well.
★★★★★ 5/5
TrustpilotThe team at Seymours were great
The team at Seymours were great! They really supported us through the process, especially when it came to a fantastic mortgage broker! Chris was really flexible letting us getting numerous quotes / surveys before completion. Would recommend Seymours!
Hayley · 22 April 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Good mortgage advice is another way to make the property experience a pleasure rather than a chore. Couple this with a great team, what can go wrong! Thanks for the review Hayley, we really appreciate you taking the time.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
