Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleReally helpful and friendly team from start to finish. Our original buyers had to pull out and within a week the team had managed to re-sell our house. They communicated extremely well throughout the process and would certainly have no hesitation in recommending them. Credit to both Anna & Adele for their support.
Richard · 18 June 2023 · Seymours - Camberley Addlestone
Agent replied · 17 June 2024
Thanks Richard, we were all upset to hear the original buyers pulled out but the entire team were straight back on it to get another buyer in place for you and to push through as quickly as possible. Well done to both Anna and Adele for a great job well done!
★★★★★ 5/5
GoogleFirst class service from James and the team at Seymours! Following a frustrating period of failed attempts with other local estate agents, Seymours found a buyer within a week of taking on my property. I especially appreciated the frequent communications from James without me ever having to chase for updates. Overall a seamless, smooth experience from start to finish. Highly recommended.
Ian · 18 June 2023 · Seymours - Camberley Addlestone
Agent replied · 17 June 2024
Thanks Ian, it was our pleasure. The entire team did a great job achieving an amazing result...if you are back in the area, feel free to pop in anytime. James
★★★★★ 5/5
GoogleSeymour’s dealt with the sale of my property and through their expertise and advertising my property sold very quickly. Anna and her team kept me updated every step of the way. It made the whole process very easy and less stressful. I would highly recommend and intend to recommend to my family and friends. First Class service and excellent staff.
Wendy · 18 June 2023 · Seymours - Camberley Addlestone
Agent replied · 17 June 2024
Thanks so much Wendy, and well done to the Addlestone team for a great job!
★★★★★ 5/5
GoogleWe have recently sold through Seymours in Addlestone and our experience can be summed up in one word. “Outstanding service” The lovely Adele was reassuringly helpful and supportive throughout the whole process.
Seymours really do strive to find the most suitable buyers to help sell your home quickly with the minimum of stress, and we would have no hesitation in recommending the team at Seymours Addlestone any time.
Thanks for everything.
Rob · 18 June 2023 · Seymours - Camberley Addlestone
Agent replied · 17 June 2024
It was an absolute pleasure working for you Rob and wish you both all the very best in your new home! James and the Addlestone team.
★★★★★ 5/5
GoogleSale of Property
I cannot thank Marina and Adele enough for there attentive service and support on helping to sell my property, they were both wonderful and very knowledgeable. My experience with Seymours has been seemless, the communication has been excellent. Both James and Anna have also been wonderful. Fingers crossed that all continues to go well to completion.
M · 18 June 2023 · Seymours - Camberley Addlestone
Agent replied · 17 June 2024
Dear Maya,
thank you so much for your feedback and kind words. Kind regards, Anna
★★★★★ 5/5
GoogleWe used Seymours to both purchase and sell our property. On both occasions the service has been faultless. Our house was sold within days of going on the market. James, Anna & Adele have been a pleasure to work with, updating us every step of the way. Lovely team. Highly recommend.
R · 18 June 2023 · Seymours - Camberley Addlestone
Agent replied · 17 June 2024
Thank you so much for the recommendation, and wishing you all the very best for the future!! Thanks for Adele and Anna for the hard work getting this through and all the communication through out the process!
★★★★★ 1/5
TrustpilotBEWARE THESE FRAUDSTERS!
I rented a property from Seymours recently and when I moved out they tried the classic tactic of falsifying/ exaggerating damages in order to profit. Mark on the worktop? Replace the entire worktop.Mark on the floor? Replace the entire floor. They tried to charge me for a replacement hallway bulb that stopped working shortly after I moved in. They even had the audacity to try and charge me for the entire place to be repainted even though it needed a coat of paint when I moved in! They honestly think that if they press you enough to pay their ridiculous 'damage' fees that you'll simply give in and pay due to ignorance or them threatening you. They think they can refurbish entire properties and bill tenants for the privilege, absolutely shocking behaviour. I've made a complaint about them and sent my evidence to the deposit holding company. If you're in the same situation, email me at seymoursarecriminals at protonmail.com and I'll happily pass on the evidence I have of them lying.
Rob · 11 June 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Hello Rob. This is quite clearly a distressing situation for you and one that needs to be looked into further. May I request that you contact Lisa our Lettings Director as she would like to know more about your experience. Thank you.lisa@seymours-woking.co.uk
★★★★★ 5/5
TrustpilotVery patient with issues out of their…
Very patient with issues out of their control. Would recommend
B.Cooper · 9 June 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Hello, and thanks for the review as well as the five stars. Pleased to hear everything has gone well.
★★★★★ 2/5
TrustpilotExtremely poor service - Camberley Lettings Department
Extremely poor service from the Camberley lettings department. Been chasing about viewing a property and was told I would receive a call back the next day. I’ve rung every day since only to be told that the letting agents are ’all out on viewings’ and that a message would be taken. Again I haven’t heard anything. They are now not answering the phone or replying to emails.
Chloe · 9 June 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Hi Chloe, Thanks for taking the time to share your experience. Sorry to hear that it's not been to your satisfaction and it's definitely below our service standards. Apologies.
★★★★★ 5/5
TrustpilotExcellent friendly service
Excellent friendly service. Was selling on Purple Bricks and had 1 viewing in l8 months, Seymours had it for 1 month and the sale is going through
Paul · 9 June 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
That's great to hear Paul, pleased that you're now well on your property journey. The team will make sure that the rest of the way is well-lit and pleasurable. Thanks for taking the time to review us.
★★★★★ 2/5
TrustpilotAfter sales service poor
After sales service poorWe purchased the property from Woking Branch, on April 21st, we had to ask for your sign to be removed 3 times, on the 4th occasion it was finally moved after 6 weeks. I have also noticed Seymour signs dumped in hedges, you should do something about your service of removing boards.
Mr · 7 June 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Hello Terence. Thank you for taking the time to review us and sorry to hear that we haven't met your expectation. It would be helpful to know more about your experience and which one of our 20 branches you dealt with as this helps us to better understand your needs and how we can improve your journey with us.Thanks for updating the review Terence. There certainly seems to be an issue either caused by our delay in communicating with our board contractor or the contractor's delay in delivering a service. Not ideal to know that there are also boards not where they should be, but this is most often caused by late-night revelers pulling them up and repositioning them in random locations and then us not knowing where to find them! Definitely room for improvement and one we will look into. Thanks again for sharing the information with us.
★★★★★ 5/5
TrustpilotSo impressive.
We are so impressed by the service offered by James and his team . Having decided to sell our home after 40 years, we had no idea where to start . James was so enthusiastic, positive and helpful and gave us the confidence to put our house up for sale with Seymours. He understood our situation and advised a realistic selling price and got the marketing underway. Our thanks to Adele and Marina for arranging the viewings and keeping us up date. We are delighted that within the first week a buyer had been found and our house Sold subject to contract. We would not hesitate to recommend James and the fantastic team at Seymours Addlestone ,to anyone thinking of selling their property in this area.
Sally · 6 June 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
What a fantastic review Sally, thank you for taking the time. We thrive on past and present customers recommending us to others as it's the best reflection of our service and the highest accolade we could ever hope for. Thanks again.
★★★★★ 5/5
TrustpilotSo Far So Good
Appointed Seymours as sole agents, as I have previously successfully sold property through them.The have achieved obtaining an offer at asking price in good time.Solicitors instructed and completion forecast for 10 weeks time.Watch this space!
Ian · 6 June 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Thanks for the review Ian. We like to think of ourselves as being on the property journey with you and will always make every effort to ensure that that journey is as pleasurable as possible. It's great to hear that you've used us before and have come back to use us again, it cements our company strap line - Your Property Partner For Life.
★★★★★ 5/5
TrustpilotGreat experience with Seymours Estate…Seymours Ripley Delivers
Great experience with Seymours Estate Agents Ripley Surrey because they had a good range of properties to meet our wish list but, most importantly the prices were realistic in today’s market. Sam, was a great help to negotiate our offer with the seller and we are very happy with our purchase and cannot wait to move to our new property.
Brian · 4 June 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Thanks Brian. The Ripley office is our oldest branch at just over 30 years and is a part of the local community, which is one of the reasons so many local people chose to use them on their property journey. Best of luck with everything and enjoy making your new house your home.
★★★★★ 5/5
GoogleSo professional to deal with and highly recommended if you are a landlord. The letting team provided clear guidance throughout the process; I don't believe switching between 2 agents is a straightforward thing but thanks to Aaron Williams, he really did well and made the process seem too smooth to the extent we managed to secure new tenants with no gap to the previous tenancy.
Bader · 4 June 2023 · Seymours - Camberley Camberley (66 Park Street)
Agent replied · 21 June 2023
We appreciate your positive review about your recent experience with us!
★★★★★ 5/5
TrustpilotI was very impressed with the quality…
I was very impressed with the quality of effort in the sale of my house. All members of staff were very helpful and knowledgeable.
Carol · 2 June 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Fantastic Carol, thank you so much. We like to think of ourselves not as estate agents but more as your property partner sharing the same journey. We want to experience the same as your experience, that way the level of service is effortless. Thank you so much for taking the time to review us.
★★★★★ 5/5
TrustpilotGood service
Good service when selling and buying with Seymours.
Clare · 2 June 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
By the sounds of it, you've both sold and bought with us Clare, which is great to hear. We like to think of ourselves as people sharing your property journey rather than simply estate agents, and we hope that you'll use us time and time again no matter what that property journey entails. #yourpropertypartnerforlife
★★★★★ 5/5
TrustpilotSale of house in Brookwood
The staff at Seymours in Knaphill provided an excellent service in selling my home. They were friendly and professional and assisted at all stages of the process, I have no doubt that I used the right team of agents.
Mr · 1 June 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
That's great to hear Mr Macdougall. Thanks for using team Knaphill, and more importantly, thanks for taking the time to post a review.
★★★★★ 5/5
TrustpilotVery pleased with the service
Very pleased with the service we received from initial visit and valuation by James and then through the sale process and to completion. The sale process went through quickly and painlessly, thanks to the team for all their hard work.
JW · 30 May 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Hi JW, thanks very much for the review and the 5 Stars. We try to make the moving journey an enjoyable experience wherever we can. Keep well.
★★★★★ 5/5
TrustpilotHelpful and professional
Rating only, no written review.
CHI · 30 May 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Hi Chi Hang Hau, thanks for taking the time to review our services. very much appreciated.
★★★★★ 5/5
TrustpilotHouse sale
We were kept well informed as to what was going on
Phil · 30 May 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Keeping everyone informed through the who process, be it individuals involved in a chain or solicitors, is one of our biggest priorities. Thanks for taking the time to post a review Phil.
★★★★★ 5/5
TrustpilotThe Seymours in Woking are fantastic
The Seymours in Woking are fantastic. I bought my current property with them and I'm selling it with them, in both transactions they were great, nothing to complaint about it.
Samuel · 30 May 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Thats so great to hear Samuel. Buying through us and then selling through us again is the biggest accolade we can get. We try to be more than an estate agent, we try to be your partner on your property journey. Thanks for the review.
★★★★★ 5/5
TrustpilotUnavoidable in Horsell, with good reason
Seymours are the unavoidable estate agent for the Horsell area, with good reason. They are courteous, they always follow up and always make you feel they are working hard for you.
Pascal · 24 May 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Hi Pascal. We have a passion for making the process of helping people move as smooth as possible. With a little love, care and attention, there's no reason why the whole experience can't be an enjoyable one. We aim to be a part of your journey and experience wherever we can. Thanks so much for taking the time to post a review, it's very much appreciated.
★★★★★ 1/5
TrustpilotBad business, morals and ethics
If I could leave, no stars, I would. Seymour’s of Addlestone are nothing but a bunch of sharks! I have my property up for sale with another agent. I have never approached Seymours to sell my property nor would I. They approached my daughter who apparently they had her telephone number and details listed as the owner of my property. They didn’t ask her if she owned the property when they called up but continued to ask if they could market it, how dare they! I had not even told my daughter, I was looking to move! According to GDPR rules, no details should be kept after a certain period unless that person has updated their consent, apparently the details they have are 3 years old and she has not been approached in that time by Seymour’s! Let’s get this fact clear SHE DOESN'T OWN THE PROPERTY! This has caused an argument within the family and caused no end of problems.If you’re looking to sell your property stay well clear of Seymour’s because all they want is their commission, they don’t give a damn about you as a customer. When I called the manager, I found him to be aggressive and couldn’t even admit they were in the wrong. I phoned back to get head office number and I was told they didn’t have it but they would call me back, it’s a good job I haven’t held my breath!!!!! This heavy-handed mob approach is not the way to gain clients and influence business!Having seen your response says it all! No proper apology nor how you intend to change processes to stop a repeat or how you hold information and data on people!
Cherry · 23 May 2023 · Seymours - Camberley Addlestone
Agent replied · 23 August 2024
Dear Cherry, Thank you for your comments and we are sorry to hear about the experience you had. We pride ourselves on the service we provide and the results we achieve for our clients. All reviews, be they positive or negative, are extremely important, as they enable us to improve our internal processes and therefore the services we offer.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.