5/5
A helpful and professional service.
Rating only, no written review.
Agent replied · 15 June 2024
Thanks for leaving us such a great review
Trusted Agent profile
★★★★★
1,336 reviews across 3 offices and 3 platforms
Seymours - Camberley has three offices, in Addlestone and Camberley (two offices). Together they have 1,336 reviews on three platforms, rated 4.6 out of 5 overall.
683
Reviews on Google
All 3 offices
7
Reviews on Facebook
All 3 offices
646
Reviews on Trustpilot
Business-wide
Seymours - Camberley's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
A helpful and professional service.
Rating only, no written review.
Thanks for leaving us such a great review
5/5
Adele from start to finish has been a…
Adele from start to finish has been a pleasure to work with. Adele kept me updated and always got back to me which to myself is very important.
Thank you for your review, Adele will be delighted to read your comments.
4/5
A 12 year relationship
We worked with Seymours for over 10 years while renting our apartment, during which time they provided contract advice and assiduously collected our rent. When finalising our last tenancy (12 years) there was a slight glitch in the final reconciliation of accounts that was easily resolved because we had kept meticulous records. Susequently, Seymours found a buyer for our apartment, although their rcommended selling price for the property was somewhat above what was finally achieved. Maybe market changes got in the way!
Thanks for leaving such great feedback Andrew
5/5
Vince and team made the experience…
Vince and team made the experience incredibly smooth, with everyone achieving the desired outcome. Highly recommend the Seymours West Byfleet team.
Thanks for leaving such kind comments about the West Byfleet team
1/5
Sharp practice or incompetence - I wonder which?
If you are a seller please be wary of these agents. We were excellent buyers downsizing, not requiring a mortgage and with no chain beyond the people buying our house who wanted a quick move.We had viewed several houses with Seymours before seeing one online with their W Byfleet office that we liked the look of and in the exact area we wanted. When we contacted them we were told by a senior partner it had been completely withdrawn from the market - so we couldn’t view it - and we then discovered a short while later that it had gone ‘under offer’ to someone else. Frustrating when we weren’t even given the opportunity to view it and the vendor was never told someone else was very interested in their property. In other words Seymours were not acting in the vendors’ interest. I’m afraid this is common practice by agents who may for example, have ‘preferred buyers’ who are also selling with them or friendly developers as ‘favoured’ buyers. If you are a seller please find agents who will act ‘solely’ for you and not in their own interests. This has happened to us several times over the years when buying previously and I’m afraid there are too many agents out there willing to indulge in this type of sharp practice. If an agent behaves improperly and you cannot get redress, please be aware that it is always open to you to complain to Propertymark (who Seymours are a member of) or ultimately to the Ombudsman.
Thank you for taking the time to leave a review, and believe we have spoken to you about the circumstances in person. After taking the property on the market to sell, the family informed us that they wouldn't be moving which is why all future viewings would be ceased, this wasn't a tactic or underhand practice as the owners made the decision not to move. The property was eventually sold off market to a buyer who insisted they wanted to pay a price significantly higher than the property was previously advertised for. Again, we're grateful for the feedback and wish you every success with your move.
5/5
Responsive and will go the extra mile!
Responsive to emails and queries. Very helpful when arranging viewings, and happy to go the extra mile.
Thanks for leaving such a great review
5/5
Thank you Mr Simon for all your immense…
Thank you Mr Simon and everyone else at SEYMOUR for your immense help and professionally superb
Thank you for your five star review!
5/5
Very helpful and efficient team
Very helpful and efficient team. Always available. Quick response. Highly recommend the whole team
Thank you for taking the time to share your experience with us. We're thrilled to hear that our team was helpful, efficient, and always available to assist you with your estate needs. We take great pride in providing exceptional customer service, and it's great to know that our efforts have been well received.We understand that buying or selling a property can be a stressful process, which is why we strive to make the experience as seamless and stress-free as possible. We're delighted that we were able to meet your expectations, and we appreciate your kind recommendation of our whole team.If you ever need any further assistance with your property needs, please don't hesitate to reach out to us. It was a pleasure serving you, and we look forward to helping you again in the future.
1/5
Wideboys and badly organized…
I found Seymours to be badly organized with endless mistakes, information lost, billing mistakes and staff with a bad attitude etc but worst of all is that I came to feel the people I was dealing with there were completely dishonest and fitted the untrustworthy "Estate Agent" stereotype exactly. Once you have been overcharged, misled, lied to then fobbed off by a wide boy "Director" who lies through his teeth and has a smart-alec answer for everything you come to realize what you are dealing with and that you have made a very serious mistake putting your trust in these people. It is a horrible realization. Wouldn't ever deal with these people again.
Dear Pat, thank you for such honest feedback, we would dearly like the opportunity to hear more about the issues you experienced and try to make things right where we can. Please can you email us at marketing@seymours-estates.co.uk
5/5
Happy Buyers
Seymour’s have been outstanding in helping us secure an offer on our first home, we received a call from Seymour’s within 30 minutes of us sending in our enquiry through via Rightmove, a viewing was arranged for the next Tuesday. On the day of the viewing the agent was prompt and on time and it was clear that he knew the property as he was well informed and able to provide us with plenty of info as well as answer any questions we had. The experience was very pleasant and we loved the property. We called Sarah to put an offer in first thing in the morning. Sarah was always friendly, polite, professional and calm. She was so helpful and lovely, she really made the whole process much smoother as she took some time to get to know us and to understand why we loved the property. Our offer was accepted and Sarah broke the news to us and was equally as happy for us! Thank you to all the team for Making this happen!
Thank you for taking the time to leave such a wonderful review of your experience with Seymours. We're thrilled to hear that we were able to help you secure an offer on your first home.At Seymours, we understand that finding the perfect property can be a daunting task, which is why we aim to provide our clients with a hassle-free and enjoyable experience. We're delighted to hear that our team was prompt, knowledgeable, and able to answer any questions you had during the viewing.We're also glad to hear that Sarah was able to provide you with excellent customer service, making the whole process much smoother. Our team takes great pride in providing a friendly, professional, and calm service to our clients.We appreciate your kind words and are delighted that you chose Seymours to help you find your first home. Congratulations on your offer being accepted, and we wish you all the best for the future.
5/5
A positive start....
Met Joe from the Ripley branch yesterday - professional, respectful and excellent knowledge of the local market. He followed up today with what he had promised, perfect.... I have meetings with another branch later in the month so hope they will be equally positive
Thank you for sharing your positive experience with Joe from our Ripley branch. We're thrilled to hear that he was professional, respectful, and had excellent knowledge of the local market. At Seymours, we pride ourselves on providing exceptional service and are glad that Joe was able to meet your expectations.We appreciate your kind words and are delighted that Joe followed up with what he had promised. Our team understands the importance of following up with our clients and keeping them informed every step of the way.We look forward to welcoming you to our other branch later in the month and hope that your experience with them will be equally positive. If you have any further questions or need any assistance with your property needs, please don't hesitate to reach out to us. Thank you again for choosing Seymours.
5/5
I recently moved into my new apartment and I am very pleased with the experience. The move-in process was smooth and stress-free, and the apartment itself is lovely. I especially want to thank Louis for his kindness and support throughout the process. He was always available to answer any questions I had and made sure that I was settled in comfortably. I highly recommend this company to anyone looking for a new place to call home. Thank you, Louis and the rest of the team, for making this move such a positive experience!
Faizan Khan, your wonderful feedback and rating mean a lot to us.
5/5
Good service
Good service, kept me informed, discussed strategies and answered questions promptly. The Customer Liaison role means there is always someone to talk to if you have a query but that person was also very proactive at keeping things moving and keeping me up to date on what was happening.
Thank you for taking the time to share your positive experience with Seymours. We're delighted to hear that we were able to provide you with good service, keeping you informed throughout the process, and answering your questions promptly. We're glad that our team was able to discuss strategies with you and proactively keep things moving. At Seymours, we strive to provide our clients with exceptional customer service, and we appreciate your kind words.
5/5
Lots of viewings, helpful team
Seymours were very active at organising viewings and kept me fully informed. We have accepted an offer that we are happy with and so far the process has gone smoothly. Theres nothing more I would have expected them to have done. I will update when we complete. But happy so far ( and I was quite anxious about the process to start
Thank you for taking the time to leave such a positive review of your experience with Seymours. We're thrilled to hear that we were able to help organise viewings and keep you fully informed throughout the process. It's great to know that you have accepted an offer that you are happy with, and we're glad that everything has gone smoothly so far.At Seymours, we understand that buying or selling a property can be an anxious process, and we're glad that we were able to help alleviate some of those worries for you. Our team takes great pride in providing exceptional customer service, and we appreciate your kind words.We look forward to working with you through to completion, and we're confident that we can continue to make the process as smooth and stress-free as possible for you. Thank you for choosing Seymours
5/5
Service promises delivered!
We chose Seymours Walton as we were promised a dedicated team who would keep us in the loop and work with us. We got exactly that - Our experience of selling our home with Sarah and the team at Seymours Walton on Thames has been brilliant. Their communication has been great, keeping us up to date with viewings and feedback. Sarah, Jamie and Michael all took a genuine interest in our property and how best to market and sell it. They've been professional, friendly, and a pleasure to deal with throughout. I wouldn't hesitate to recommend them.
Thank you for taking the time to leave such a positive review of your experience with Seymours Walton on Thames. We're thrilled to hear that we were able to provide you with the dedicated team that we promised, and that Sarah, Jamie, and Michael were all professional, friendly, and a pleasure to deal with throughout the process.
5/5
Stand out service and professionalism
Rating only, no written review.
Thank you for your kind words - we'll be certain to pass your praise onto the team
5/5
Excellent service from start to finish…
Excellent service from start to finish Staff very friendly. Polite and kept me informed all the way through Couldn’t ask for more Took a few months to complete on 2nd December 2022 from about May but staff kept in touch all the time
Thank you for your positive review. We're delighted to hear that you received excellent service from start to finish, and that our staff were friendly, polite, and kept you informed throughout the process. At Seymours, we pride ourselves on providing exceptional customer service, and we're glad that we were able to meet your expectations. We appreciate your patience during the completion process, and we're pleased to hear that our team kept in touch with you throughout. Thank you for choosing Seymours for your property needs, and we hope to work with you again in the future.
5/5
Seymour’s . Walton on Thames
Seymour’s and the Walton team set out to do exactly what they said they would do! Sold our property within a week. Very professional team. Highly recommended
We're thrilled to hear that we lived up to our promise and sold your property within a week! At Seymours, we like to think of ourselves as the "A-Team" of estate agents - we love it when a sale comes together. Thank you for your kind words about our professional team, and for recommending us. We're always here to help, so don't hesitate to reach out if you need us in the future.
5/5
I had no idea Estate Agents did so…
I had no idea Estate Agents did so much!We have just completed the sale of our property through Seymours in Knaphill and were very pleased with the excellent service they offered throughout the process.We honestly had no idea how much agents have to do to keep the chain together. They were the communication hub between us and our buyers and the buyers solicitor and everyone we dealt with was efficient and helpful and kept their eye on the exchange and completion dates the whole time.Thank you Seymours. We highly recommend!
We're glad to hear that you had an excellent experience selling your property through Seymours in Knaphill. We know that selling a property can be a complex and sometimes daunting process, which is why we work hard to make it as seamless and stress-free as possible for our clients. Our team takes pride in being the communication hub between all parties involved, and we're happy to hear that everyone you dealt with was efficient and helpful. Thank you for recommending us, and we wish you all the best in your new home!
5/5
On the ball throughout the process
On the ball throughout the process Kept me informed regularly to any developments
Thank you for your review. We're pleased to hear that our team kept you informed regularly throughout the process and were on the ball. At Seymours, we believe that communication is key to a successful property transaction, and we strive to keep our clients informed every step of the way. We're always here to help and provide updates, so please don't hesitate to reach out if you have any further questions or concerns. Thanks again for choosing Seymours.
5/5
great service and very fast
Rating only, no written review.
Thank you for such a positive review!
5/5
A professional agency that I would highly recommend The team are very friendly and welcoming
I would like to thank you Charlie always efficient and answering very quick to all my request
Thank you for such a kind review
5/5
Great and strong understanding of the brief of our sales
When I first was looking for an estate agent, I called on 3 different companies. Seymours estate agents stood out straight away.First , the staff are so professional but they will also tell you things as they are.Second , their knowledge of the property market is second to none.Third, the marketing for the house was of a high quality and the photographer who came was reassuring and knew how to guide us , how to show the different rooms to their best appeal, he was patient and showing us the different pictures as he was taking them.Fourth , the premises of their offices are so reassuring , inviting, clean and they have a feel of slight luxury witch to me was reassuringOliver was the only one out of the 3 companies who understood the brief , the stressfulness of the situation.All the way through out the process , they were in contact with me, encouraging me , reassuring me, and even at the end of the process went out of their way , and the extra miles to conclude the sale. I definitely recommend them 200%
Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that our team at Seymours stood out to you from the start and were able to provide you with the professional and knowledgeable service that you were looking for. We pride ourselves on providing high-quality marketing for our clients' properties and are glad to hear that the photographer was able to guide you and showcase your property to its full potential.It's great to hear that Oliver and the team were able to understand your brief and support you throughout the process, providing encouragement and reassurance. We appreciate your recommendation and thank you for choosing Seymours to help with your property sale.
5/5
Good service from start to finish
Good service from start to finish. Staff always available to answer queries. Very good at chasing up enquiries.
Thank you for sharing your positive experience with us. We are pleased to hear that our team provided you with good service and were always available to answer your queries. We understand the importance of timely communication and are glad to hear that our team was effective in chasing up enquiries. If you require any further assistance in the future, please do not hesitate to contact us.
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The Trusted Agent 2026 results for Seymours - Camberley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Seymours - Camberley and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2020, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2020 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 2 Gold The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 2 Gold The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Addlestone has the most, with 855 reviews rated 4.4 out of 5, followed by Camberley (66 Park Street) with 810.
The three Seymours - Camberley offices, by town:
Yes. In The Trusted Agent 2026 awards, Camberley won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 8 other industry awards since 2020.