Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotWe have just moved into the Ackworth at…
We have just moved into the Ackworth at Falcon rise. It is a beautiful spacious house and we are delighted with it! There are still some snags to be completed but that is to be expected in a new home. From the moment we reserved during the difficult COVID period Christine has been the ultimate professional! She was supportive and on hand to deal with any issues along the way which there were a few due to the uncertain times we were in. She kept us fully informed at every stage and made herself available whenever we needed sometimes responding to emails late in the evening going above and beyond!! A massive thank you to her for everything she did it helped us achieve a dream! Looking forward to the snagging being completed by Danny and his team who have been on hand so far! Thank you!!!!
Joanna · 4 September 2020 · Seddon Homes Congleton (The Moorings)
Agent replied · 11 June 2024
Thank you so much for your kind words Joanna - we're so pleased you're happy with your lovely new home. We will of course pass on your recommendation to the team :-)
★★★★★ 5/5
TrustpilotReally happy with our beautiful new…
Really happy with our beautiful new home, the site manager Zak at Weavers way has been exceptional with us, nothing is ever too much trouble for him and considering how stressful moving home can be we have been made to feel at ease and comfortable in our new home right from the start. His customer service is excellent and should be recognised as exemplary by Seddon homes.
M · 28 August 2020 · Seddon Homes Congleton (The Moorings)
Agent replied · 11 June 2024
Thank you so much for your lovely comments - we'll be sure to pass them onto Zak and the team :-)
★★★★★ 5/5
TrustpilotVery happy with our new home
We moved in to our new Marsden home on Seddon Homes' beautiful Belvedere development three months ago and absolutely love it. The development's sales advisor, Deborah, was welcoming and helpful from the moment we first visited the site and guided us through the various stages with enthusiasm. It felt as though she genuinely cared about our move and her positivity made the whole experience more enjoyable. Whilst there have inevitably been a few snags as is to be expected with a new build property, site managers Steve and Shaun have always been on hand to sort them out and we have been very happy with the build quality and finish. From head office to the tradespeople on site, everyone has been courteous and friendly throughout. Our house move coincided with the coronavirus lockdown but Seddons ensured we were kept informed and did everything possible to make the process as stress free as it could be in the circumstances.
Gail · 27 August 2020 · Seddon Homes Congleton (The Moorings)
Agent replied · 11 June 2024
Hello there, it was a bit of a nightmare wasn't it with the lockdown etc but so pleased it worked out for you and glad you're loving your new home. Thank you for the lovely comments which I will pass on to the team
★★★★★ 5/5
TrustpilotAckworth Belvedere
We moved into our new home at Belvedere, North Yorkshire in November 2019. We love the situation of this site within the grounds of Malsis Hall with it's landscaped mature gardens. The quality built Ackworth style house, is Fantastic and the development is spacious compared to other new build sites.Throughout the whole buying and moving process, we have found the Seddon team to be very approachable and helpful. Any queries have been addressed, promptly and professionally by the sales rep. Deborah and the site personnel, Steve, Shaun and the team
Josh · 26 August 2020 · Seddon Homes Congleton (The Moorings)
Agent replied · 11 June 2024
Hi Josh - we're glad you're loving life at Belvedere. Thank you so much for your kind comments which I've passed on to the team :-) Suz
★★★★★ 5/5
TrustpilotDelighted
We’re very pleased with our lovely Brearley Home from Seddon. Our buying experience was great from the start; we looked at a number of new build sites around the Cheshire area but found none to our liking at all and we treated by the sales staff with a great deal of disdain. When we came to Falcon Rise Christine couldn’t have been more welcoming and treated us really well. We had a family bereavement and we also lost our first buyer due to Covid but Seddon kept faith with us and so we have with them. Admittedly we’ve had a few snags (what new build does not) but these have been dealt with promptly in the main. Since moving in we have identified a few more and we anticipate that they will also be remedied quickly. Danny and his team couldn’t be more helpful and actually despite the obvious trials of living on a building site, the trades are polite and friendly and make, what might otherwise be a difficult situation of living with noise and building work, bearable. We love the design of the house and the location in particular. The Brearly is a fantastic house, really pretty to look at spacious and well-designed. Don’t be put off by negative reviews on here. Make sure you pick a house that you like the design of, be clear about your requirements and expectations from the start. And be reasonable. Every single person I’ve dealt with at Seddon has been great without exception through some really trying times. But I like to think I’ve not be an idiot either and so it’s a two way street. Treat people with respect and you’ll get it back.
Lock · 23 August 2020 · Seddon Homes Congleton (The Moorings)
Agent replied · 11 June 2024
What a lovely review - thank you. Christine is a little star isn't she. We appreciate it was a difficult time during lockdown where sometimes information was scarce but thank you for bearing with us. Wishing you many happy years in your lovely new home. suz
★★★★★ 1/5
TrustpilotStuck up sales person…
Not sure how these guys sell any homes!!! We just tried to book an appointment to go in and see them and the woman basically told us not to bother. Maybe she should get off her high horse and realise her job is to sell homes!!! There are plenty of other people wanting to sell expensive homes, so will go there instead.Just for the reply... One none of that was explained and two, you should maybe ask our position rather than assume we are not in a position to buy. Very odd to just say no without asking some questions!!
Yorkshire · 21 August 2020 · Seddon Homes Congleton (The Moorings)
Agent replied · 11 June 2024
Hello there - just to say we haven't heard from you & would appreciate a call to our Sales Manager so we can apologise in person and resolve for you, Many thanks 7.9.20
★★★★★ 5/5
TrustpilotGreat Experience
I would like to comment regarding the excellent service provided by Christeen the sales represtive on the Falcon Rise development in CongletonFrom initial enguiry to handover Christeen provided excellent service keeping us informed at every stage even through the lock down period..She offered great advice and guidance with the selection of finishes available.She is a credit to your companyI would also like to thank the site manager Danny who helpful and friendly manner made our experience really comfortable during the construction periodThank you to all the Seddon Staff.Love the houseRichard Fox
Richard · 19 August 2020 · Seddon Homes Congleton (The Moorings)
Agent replied · 11 June 2024
Thank you Mr Fox - they are a great team and we're delighted you love your new home :-)
★★★★★ 5/5
TrustpilotCouldn't be happier!
We have been in our new Seddon home for 3 months and couldn't be happier.We are extremely pleased with the workmanship, build quality and the speed at which snags are fixed. Also, the service received from the sales office and customer services has been excellent!
Lisa · 15 August 2020 · Seddon Homes Congleton (The Moorings)
Agent replied · 11 June 2024
Hi Lisa that's so lovely to hear thank you for your kind words which I've passed onto the team
★★★★★ 5/5
TrustpilotFirst time buyer
Me and my partner moved into our Seddon Home at Blossom Gate in Congleton just over a month ago. After reserving in November, we were due to complete at the end of may (postponed by a month due to covid). We had the most amazing experience from start to finish with Seddon, with the help of Emma at the sales office and also Vic the site manager we happily moved into our first home. After seeing many concerning reviews about Seddon and new builds in general we were a little hesitant and nervous to complete. However we had no reason to be, there were a few little snags here and there, which we didnt pick up on, on the home demonstration but nothing major and they were all fixed within the first week of moving in, the quality of the home is brilliant. Vic did such a good job at making sure everything was up to standard for us to move in, and checked in regularly to make sure we were happy after completion. We had a home demonstration a week before completion day, where we picked up on things like paint work or scratches to doors, which were all fixed prior to completion. I believe both Emma the sales advisor and Vic the site manager will be going to the new Seddon Homes estate in Congleton.
Amy · 6 August 2020 · Seddon Homes Congleton (The Moorings)
Agent replied · 11 June 2024
Hi Amy, thank you so much for your lovely words which I have passed on to the team - wishing you many happy years in your new home :-)
★★★★★ 2/5
TrustpilotHave visited The Hawthorns Let me…
Have visited The Hawthorns Let me around four times, both before and during lockdown. Have tried to get information from various site reps re the availability of the Mouldsworth home with a view to purchasing. On each occasion the reps were very unhelpful and lacking in knowledge of when the homes would be coming available. In fact depending who you speak to get totally different answers. Don't bother ringing head office as they are just as unhelpfull. We've now come to the conclusion that we are not meant to buy one and have given up altogether. Good luck with any potential buyers you'll need to find out everything for yourselves from the internet or council planning records. The actual show homes and quality in fairness appear very good.
Paul · 11 June 2020 · Seddon Homes Congleton (The Moorings)
★★★★★ 1/5
TrustpilotDo not buy or you will regret it!
Absolutely shocking, from being bullied into completing because of a NHBC certificate saying it was habitable when it wasn't after being homeless due to Seddon being 3 months late to the absolute disgrace of a supposed new home. I moved from a 1900 Victorian semi and wish I had stayed put. Floors are uneven, thick dirty silicone everywhere, not a single wall is straight, garden has no drainage, windows all scratched. We moved for more bathrooms and now have 3, however the bath isn't siliconed in 1 and the shower leaks and soaks the ceiling in the other. The only bathroom we can use has a tap that's loose and the shower screen is fitted incorrectly. The guys managing the snag list are doing their absolute best and I feel for them as they are overwhelmed. Please think long and hard before buying in Keele as not one resident has had a good experience!
L · 20 March 2020 · Seddon Homes Congleton (The Moorings)
★★★★★ 4/5
TrustpilotThe Brierley at Belvedere, Malsis, Glusburn.
We moved into our new home at Belvedere, Glusburn in October 2019. We love the situation of this site within the grounds of Malsis Hall with it's landscaped mature gardens. The quality built Brierley style house, is ideal for our requirements and the development is spacious compared to other new build sites.Throughout the whole buying and moving process, we have found the Seddon team to be very approachable and helpful. Any snags or queries have been addressed, promptly and professionally by the sales rep. Deborah and the site personnel, Steve,Shaun and Jez.David and Julie
David · 10 February 2020 · Seddon Homes Congleton (The Moorings)
★★★★★ 5/5
TrustpilotAmazing home at Falcon Rise, Congleton
We had toyed with the idea of moving for a while but none of the new build sites in Congleton really met what we wanted until we saw the Falcon Rise site by Seddons.Immediately we fell in Love with the Lawton, each room has plenty of space. The site is located only 10 minutes walk from the town centre, and only 5 minutes from the canal making you feel like you’re in the country side. The build quality is to such a high standard inside and out, the fixtures and fittings are extremely good that you feel nothing really needs to be upgraded. (well maybe some soft close toilet seats would be nice) All the houses have great curb appeal making it a nice estate to look at, where as some of the other new sites are pretty plain. Although Christine wasn’t at our site from the start, as soon as she arrived you felt that you were being looked after and you could ask her anything and get a straight answer. Danny and the other builders have been great with the after care, sorting out any small snags we’ve had and doing a quality repair rather than rushing things. We wouldn’t hesitate to recommend anyone to Falcon Rise and Seddon Homes. Sarah & Huw
CRAMPTON · 3 February 2020 · Seddon Homes Congleton (The Moorings)
Agent replied · 11 June 2024
Thanks Sarah & Huw - we will pass on your lovely comments to the team xx
★★★★★ 5/5
TrustpilotWhat a Worth Wile Journey
Buying a home is such an important milestone in anyone's life so do your research before committing to a developer and property, it really is worth it. For the past 3 years I have studied so many housing developers, seeing what is offered as standard, what's offered at an extra cost, reviews, real reports on quality etc. After narrowing down the developers we were interested in we then spoke with the sales staff. We spoke with the lovely Emma at Blossom Gate, what an incredible person. She genuinely offered amazing advise and you could see she had a passion for Seddon and their homes and we didn't feel like a £££ sign. Seddon offers so much as standard; turfed front & rear gardens, garden tap, fencing, porch light, flooring in kitchen, down lighters, door bell etc our estate even has super fibre wires in the house so the internet never drops. We have friends over to game often and no game lags (for all those who love to game also) Yes it's true Seddon do not offer incentives when you come to buy their house ... but they don't need to. Their houses sell themselves and are constantly in demand. Yes we could had gone to a different developer who would offer £5000 in vouchers for the house but a) they don't offer what Seddon does as standard and b) their quality and the amount of unhappy customers was alarming. Sometimes you have to spend a little extra to have a home which will last for life. What do I love about Seddon? They have WIDE houses compared to others who have LONG houses. I can not explain the importance of a wide house. You're not walking all over each other, it feels so much more spacious and you can do so much with the space you have. We have a Bowland house type (3 bedroom semi) and do not regret buying it ... everyone has complimented the space. We had 6 people over and everyone was comfortably sat in the lounge on our corner sofa without getting in each others way. Yes we've had snags, yes they have been a little slow at fixing our snags (they are still building half the development so it's understandable) yes some homes will have more problems than others (you get this with every developer because homes are built by people and not robots) but would I buy a Seddon Homes property again? 10000000000% You will not regret buying a Seddon Homes home. Do not be fooled by all the free stuff you get from other developers.
Pasqualina · 29 January 2020 · Seddon Homes Congleton (The Moorings)
Agent replied · 11 June 2024
Thanks Pasqualina - it was an honour to share your journey and so pleased you're happy. Thanks Suz xx
★★★★★ 5/5
TrustpilotSeddon Homes Keele Development
I moved into the beautiful Keele Development just before Christmas & am very happy with my stylish home.The whole team from sales to Site Manager were very helpful & went out of their way to accommodate my upgrades..The whole experience for me has been a positive one, yes there are snagging issues which you would expect in a new build home but at every stage the team have been back to ensure that these are corrected, there are still snagging issues to be dealt with but I have every confidence in the Seddon Homes Team to have these jobs completed.
Anna · 29 January 2020 · Seddon Homes Congleton (The Moorings)
Agent replied · 11 June 2024
Thanks Anna - we agree it is beautiful and hope you and your family will be very happy for many years to come in your new home xx
★★★★★ 5/5
TrustpilotHave to disagree considerably with many…
Have to disagree considerably with many of the points of view on here.We found the whole process from the time we reserved to the day we moved in was excellent.Everything was explained clearly and we used a recommended solicitor who we would use again if needed. We got to see the house a couple of times when it was being built.My only criticism would be there's a limited choice of kitchens available.The sales lady was so helpful and lovely and the site foremen and workmen were great. We had a few snags which were sorted but nothing major. The houses seem to be much more solidly built than others we looked at which is why we were keen to move ro Blossomgate in the first place. We have great neighbours and are loving living on this estate as everyone we've met and chatted to are friendly. It will be good when the footpaths on to the field are open and everyone has moved in 🙂
Megan · 28 January 2020 · Seddon Homes Congleton (The Moorings)
Agent replied · 11 June 2024
Thanks Megan we really appreciate your comments and kind review. xx
★★★★★ 1/5
TrustpilotVery poorly built and customer care…
NOT VERY PLEASED THE HOUSES ARE VERY poorly built and customer care have been rude. Major gas leak due to badly fitting hob. Another problem the consumer unit tripped and a loud bang and burning could be smelt and the reason being the socket of the burglar alarm wasn’t correctly fitted and live wires were touching and the socket box was black.En-suite door fitted upside down.Door stops missing and this is a brand new house. Refusal to give customers a plan of the house by customer care to show where gas pipes are laid so that a fire could be installed.Porch pillars stone had chunks out of it and it took 3 visits by the stone masons to try and match the colour of the stone. Front flagstones loose.All internal doors damaged and Seddon plastic specialists had to make good.Bannister falling away from the stairs. Electric socket not fitted right upstairs caused tripping of the consumer unit.Burglar alarm can’t be used it goes off on it’s own. The sensor for the unit downstairs not fitted correctly.Most weeks residents burglar alarms go off and even at 2 am recently.Cooker hood damaged and new one vibrating against the wall cupboards. Kitchen draw not aligned causing grating noise. Kitchen fridge freezer fitted at the end of the wall next to the ovens and the utility door. This means you cannot fully open the fridge / freezer doors because the utility door is in the way.Boiler noisy required a new valve and the house is only a year old. A neighbour informed me their pointing needed doing but because their house was just outside of the customer care 2 yr warranty they were refused by Seddon Homes to have it done.No top soil put in the garden requiring a claim to the NHBC to enforce Seddons to do their job and provide it.Poorly laid lawns. I DO NOT RECOMMEND ANYONE BUY ONE OF THESE HOUSES YOU WILL REGRET IT. Most neighbours have had problems and one lost all power to half of their house as the electrics were not done correctly.Garage leaking water because the dry verge on the guttering wasn’t fitted right.One expects some snags but not all these and it takes time to get the jobs done and having to wait in. Customer care often ask for evidence with pictures instead of sending their tradesmen to assess the problem.My toilet was leaking and the problem was a chunk of cement had been put in the S bend.
Very · 18 November 2019 · Seddon Homes Congleton (The Moorings)
★★★★★ 1/5
TrustpilotTerrible house builder
Terrible house builderRefusal to carry out work to rectify issues because we didnt discover them on handover ?LeaksUn-even porchUn-even window sillsBroken windows Bifold door issuesCreaking floors (due to holes being cut out)Velux windows not squareSkirting boards not squareFinished property different to planStaircase not square Un-even walls The list goes on... do not buy.
Ben · 16 October 2019 · Seddon Homes Congleton (The Moorings)
★★★★★ 5/5
GoogleRating only, no written review.
Derek · 11 October 2019 · Seddon Homes Congleton (The Moorings)
★★★★★ 2/5
GoogleRating only, no written review.
Andrew · 11 October 2019 · Seddon Homes Congleton (The Moorings)
★★★★★ 5/5
GoogleGreat Development
Andrew · 11 October 2019 · Seddon Homes Congleton (The Moorings)
★★★★★ 5/5
TrustpilotLove my new home
Love my new home! Me & hubby were first time buyers so a little apprehensive but the staff has helped us with any questions we had about the process. There were a few setbacks with timings and such but no harm done :) Can't wait til we're settled in properly!
Hollie · 28 August 2019 · Seddon Homes Congleton (The Moorings)
★★★★★ 5/5
TrustpilotLove our new home
Love our new home. The build quality is far better than other companies, I was shocked at how other developers have such small rooms and thin walls but Seddon is completely different. My friends and family are impressed with our new home too. As a first time buyer we're really pleased with it all.
Laura · 15 August 2019 · Seddon Homes Congleton (The Moorings)
★★★★★ 5/5
TrustpilotReally helpful and informative!!
What a breeze it was dealing with Seddon Homes. Seddon's team put me at ease straight away and the purchase process was relaxed and relatively enjoyable. Seddon quickly dealt with any questions I had and ensured we had everything we needed. Would highly recommend if you're looking to buy a new build home.
Leonard · 14 August 2019 · Seddon Homes Congleton (The Moorings)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.