5/5
TrustpilotVery pleased
Very professional, responsive and particularly impressed with attention to detail as they helped to sell our house during difficult market conditions. A cut above other Ealing estate agents.
Trusted Agent profile
Sargeants estate agents in London
★★★★★
726 reviews across 2 offices and 3 platforms
Sargeants has two offices, all in London. Together they have 726 reviews on three platforms, rated 4.8 out of 5 overall.
451
Reviews on Google
All 2 offices
9
Reviews on Facebook
All 2 offices
266
Reviews on Trustpilot
Business-wide
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Our offices
Sargeants's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Sargeants, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Sargeants office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotGenuine Customer Care
These guys are great, straightforward, no rah rah, just genuine customer service and customer care. I'd highly recommend them.
5/5
TrustpilotExcellent service
Excellent service, not pushy at all, always there to help and the whole team are fantastic. Dean is very good and you can tell his ethos carries through the company. Graham looked after us throughout our sale. Graham was amazing, nothing is a problem and he is patient and understanding which is important through the stressful period of moving, selling and buying your home. Graham has years of experience as does the rest of the team, so as well as advice they have a wealth of industry contacts that they can introduce you to if you need additional help with the move.Can’t speak highly enough Thank you Sargeants
5/5
TrustpilotFirst class estate agents
Very professional service from a first class estate agent. from initially showing us around the property, putting in and having our offer excepted to our completion and purchase. I will be definitely be recommending Sargents to all my friends and family.
5/5
TrustpilotSo far i have been very happy with the…
So far i have been very happy with the very professional and efficient way that Sargents have dealt with me. Recently they have replaced the worn out carpets with new lino and carpets and they have also removed all the polystyrene ceiling tiles and refurbished the ceilings.They have always dealt with any repairs that needed doing promptly . The property manager (Andrea ) has been outstanding in dealing with our tenancy compared with the way I had been treated by the previous property mangement company i have been with. I will recommend Sargents as a good company to rent with.
5/5
Trustpilotexcellent service
excellent service. friendly, quick, responsive. very pleased.
5/5
TrustpilotVery pleased with the service Sargeants…
Very pleased with the service Sargeants has provided to us. Imogen Bradley was very productive/proactive in finding our rental property and understood exactly our requirements. Andrea Thomas in the management team has been very responsive to our maintenance needs and has resolved any issues we had in a timely and professional manner.
5/5
TrustpilotVery good experience
Very good experience. Response are fast and efficient with Andrea Thomas
5/5
TrustpilotSargeants have been a brilliant letting agent
Sargeants have been a brilliant letting agent. We haven’t needed to get in contact often as the property has been let to us in great condition, but when we have needed to get in touch Andrea has always been there for whatever we need and willing to go beyond the call of duty for us. If we were looking to rent a property in the future Sargeants would definitely be the first place we tried!
5/5
TrustpilotOur experience with Sargeants so far…
Our experience with Sargeants so far has been fantastic. Having dealt with multiple larger property management companies over the years as tenants, we almost expect to have to chase and pester in order to get anything arranged, but our property manager Andrea is always very responsive and proactive about resolving any issues we have. It's a refreshing change to send off an email and know that we'll get a reply (and a friendly one at that) and subsequent action as soon as she's reviewed it. You are noticeably different to your larger competitors... in a very positive way.
5/5
TrustpilotProfessional and to the point
Professional and to the point All dealings with them has been very professional and I feel they are looking after my interests in the dealings with tenants.
5/5
TrustpilotReview for Sargeants- Angelika property manager
My experience with Sargeants has been great, in particular dealing with Angelika. Angelika the property manager at Sargeants is extremely professional and competent at her job. Her customer service and people management skills is extremely good. I would highly recommend Angelika to friends and colleagues who are seeking to buy or rent property in the future.
5/5
TrustpilotProfessional team
Professional team . Always ready to help . Fully recommended . Thank you
5/5
TrustpilotI personally had a great experience…
I personally had a great experience with Sargeants! I had the pleasure to deal with Angelika who provided me with a very professional advice and kept me informed about the status and implications of my queries and issues. She also provided a reasonable solution for them. I think it was an excellent customer service.
5/5
TrustpilotAndrea is most helpful with all our…
Andrea is most helpful with all our queries and issues. Everything has, so far been dealt with at such speed and I feel I can put my complete faith and trust in Andrea to be honest and open. Service is impeccable, would highly recommend. Andrea is an asset to the team.
5/5
TrustpilotSargeants is perfect choice
Many thanks to Georgina & Gary for fantastic customer service and exelent care, truly recommended.
5/5
TrustpilotFriendly
Friendly, Helpful and efficient!
5/5
TrustpilotNever thought I'd find a decent estate…
Never thought I'd find a decent estate agent until I found Sargeants. Would highly recommend.
4/5
TrustpilotHello
Hello This agency have a very good costumer care staff who always been very helpful with any problems or issues. I personally for the last year's been dealing with Andrea Thomas who have a great costumer skill and really care about the tenant and taking care immiedietly abkut all the issue which are been raise. Greg
5/5
TrustpilotFirst time buyer and Sally Sweeney…
First time buyer and Sally Sweeney guided me through every aspect. Made it all so simple and eased the stress. I would recommend Sarjeants 100%
5/5
TrustpilotAt renewal Andrea negotiated not only…
At renewal Andrea negotiated not only an afforadable rent but repairs that were desirable and not just a nessiatey. The process was smooth, my phone calls were answered out of hours without delay and she always delivered on her promises. Andrea is a credit to the business and I know that I am in safe hands if I need anything in the future.
5/5
TrustpilotAndrea Thomas is a very professional…
Andrea Thomas is a very professional and personable lady. She is very hard working and honest with work that needs to be required. She manages lots of property’s and is very supportive in handling the process. Would definately recommend Andrea and the company.
5/5
TrustpilotThank you Andrea
Andrea looks after our flat, she is easy to approach, gets repairs done swiftly, listens to your needs, liaises with the landlord and always comes to an amicable decision especially at renewal time.
5/5
TrustpilotSARGEANTS REVIEW
It has been a pleasure doing business with this company. I’ve been a loyal customer for a number of years. I can honestly say Andrea Thomas shows passion in this company. She is very helpful, professional, supportive, keeps me in the loop, easy to contact, always on hand and will go the extra mile to ensure problems are sorted out quickly. I am always kept informed and updated with any changes. All round, excellent service and I would highly recommend Sargeants to anyone. Thanks!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Sargeants
Which Sargeants office has the most reviews?
London (141- 143 Northfield Avenue) has the most, with 678 reviews rated 4.8 out of 5, followed by London (76 Greenford Avenue) with 313.
Where are the Sargeants offices?
The two Sargeants offices, by town:
- London (141- 143 Northfield Avenue): 141- 143 Northfield Avenue, London, W13 9QT
- London (76 Greenford Avenue): 76 Greenford Avenue, Hanwell, London, W7 3QS
Has Sargeants won any awards?
Yes. In The Trusted Agent 2026 awards, London won Trusted Agent.
