Trusted Agent profile · Tyne & Wear
★★★★★
1,652 reviews across 4 offices and 1 platform
Sarah Mains has four offices, in Low Fell, Jesmond, Gosforth and Whickham (Tyne & Wear). Together they have 1,652 reviews on 1 platform, rated 4.7 out of 5 overall.
1,652
Reviews on Google
All 4 offices
Sarah Mains's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleDawn has been super helpful, easily to communicate and a pleasure to work with. People recommended Sarah Mains to us and I can see why, we are really happy with the process so far.
That's great to read Izzy, thank you for taking the time to leave your review, we do appreciate it. Sarah Mains
5/5
GoogleChantel has been very helpful at every step of the process, very easy to communicate to and liaise with, I am very impressed with her service !
That's wonderful Blessing, many thanks for taking the time to leave a review for Chantel. Sarah Mains
5/5
GoogleGrest service, totally stress free sale of our home, bought it through sarah mains and a decade later sold it through them. Regret neither!
Many thanks for your great review, I really appreciate it. Sarah Mains
5/5
GoogleGreat support and professional service from Amy and the team at every stage of the sales process. I have now used Sarah Mains twice and highly recommend them.
Many thanks for your wonderful review and for your recommendation Lindsay. Sarah Mains
5/5
GoogleGreat experience with Sarah Mains so far. Emma and Kelly have been brilliant. Really knowledgeable, professional and offering informed advice. Highly recommend.
That's great to read Sarah-Jane, many thanks for taking the time to leave this review. Sarah Mains
5/5
GoogleRating only, no written review.
Many thanks for your five star rating Louise. Sarah Mains
5/5
GoogleAmy was fantastic very helpful and would recommend. House sold very fast
That's great Eric! Many thanks for leaving this lovely review for Amy. Sarah Mains
5/5
GoogleGreat service, very efficient and professional, would definitely use again.
Thank you so much for taking the time to leave your five star review Maria. Sarah Mains
5/5
GoogleVery professional service, house was sold within a fortnight and very well handled. Happy customer!
That's great Steven! Many thanks for taking the time to leave a review Sarah Mains
5/5
GoogleIt was a pleasure dealing with Chantel, she was helpful and very friendly. It was such a positive experience for us.
Many thanks Angela. It's great to read your review and Chantel is delighted. Sarah Mains
5/5
GoogleThank you Amy for your guidance through a very difficult time for us as a family. Amy showed empathy throughout, something that was very important to us. Forever grateful.
Many thanks for taking the time to write this review Kathryn, I do appreciate your comments. Sarah Mains
5/5
GoogleExcellent service, efficient and personalised- especially from Amy. Would definitely use Sarah Mains again.
Brilliant! Many thanks for leaving this five star review Holly. Sarah Mains
5/5
GoogleFrom valuation to contacts exchanged, Sarah Mains were fantastic. Amazing communication and advice from an experienced helpful team.
Many thanks for taking the time to leave your review Dean, it is appreciated. Sarah Mains
5/5
GoogleBrilliant service from Chantel keeping us up to date on progress while we sell our house. Always keeps us informed with feedback and answers all our queries quickly.
Thank you for this great review Rob, Chantel is delighted with your comments. Sarah Mains
5/5
GoogleGreat service as always. Chantel in the office was extremely friendly and helpful and Craig called back and provided what we needed straight away.
Many thanks Stephen for taking the time to leave this review, we do appreciate it. Sarah Mains
5/5
GoogleCame in today looking for properties and Chantel was very helpful and even went the extra mile of recommending Craig to me and my husband. We are grateful and looking forward to more.
Thank you for your lovely review Jane, we really appreciate it. Sarah Mains
5/5
Google5* Great service always on hand to help out. Chantelle made sure we were always up to date and kept informed of details, will definitely use again.
That's a great review Rachael, many thanks for taking the time to write this. Sarah Mains
5/5
GoogleGreat service, very helpful.
Thank you for your five star review, it is appreciated. Sarah Mains
5/5
GoogleFrom my first meeting for valuation with Amy right through the process of selling my home with Chantel and all the the staff at Sarah Mains i found them to be very professional helpful and friendly would recommend them to anyone
Thank you for taking the time to leave this lovely review Elaine, we do appreciate it. Sarah Mains
5/5
GooglePhil from Sarah Mains has looked after our property in Gateshead for nearly a decade. He has been a stalwart and a superb property manager. So much so we decided to keep the property rather than sell. He is without a doubt the best property manager we have had over the years from any of the agents we have dealt with. Highly recommended.
Many thanks for your wonderful review Richard. We are delighted with your comments about Phil. Sarah Mains
5/5
GoogleFrom my very first enquiry the team(s) at Sarah Mains Whickham and Low Fell branches have been brilliant! Excellent customer service, but also genuinely supportive and helpful. Emma doing the initial evaluation and helping me understand the process of selling, giving "top tips" on what I should do to get the spaces looking their best for photos and video. (Which I was also really impressed with, especially the video with drone footage!) Warren and the team at Whickham liaising with me on getting the property on the market and coordinating viewings with me. Once an offer was received, Kelly in the Low Fell branch was amazing at hand holding me through the steps moving towards officially confirming the sale. The Low Fell branch, particularly Jacob and Chris, have been awesome when it comes to looking for somewhere to buy, even when viewing properties through other agents, Jacob has been someone to chat things through with, share opinions and get much needed advice. It's quite a daunting, stressful journey selling and buying, but I couldn't recommend the Sarah Main's team(s) enough.
We really appreciate your fabulous review for our Whickham and Low Fell teams, very many thanks Paul. Sarah Mains
5/5
GooglePhil Hunt from Sarah Main has always been exceptionally helpful with regard to my rental property
Many thanks Elaine, Phil is thrilled with your great comments. Sarah Mains
5/5
GoogleCould not rate Chantel Mitton enough. Super efficient, professional & answers my queries emails promptly . All the staff have been great to be honest. A credit to Sarah Mains Estate agents 10 out of 10👏 …
That's great to read Tracey, many thanks for taking the time to leave this five star review. Sarah Mains
5/5
Google5 star service and and make the whole process so much easier
Many thanks for your lovely Google review Nicole, we do appreciate it. Sarah Mains
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Low Fell has the most, with 820 reviews rated 4.7 out of 5, followed by Jesmond with 408.
Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Platinum; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Trusted Agent.
