4/5
Rating only, no written review.
Trusted Agent profile · Berkshire
★★★★★
1,069 reviews across 4 offices and 3 platforms
Sansome & George Residential Sales Ltd - Tilehurst has four offices, in Reading (two offices) and Tilehurst (two offices) (Berkshire). Together they have 1,069 reviews on three platforms, rated 4.8 out of 5 overall.
1,001
Reviews on Google
All 4 offices
67
Reviews on Facebook
Business-wide
1
Reviews on The Trusted Agent
All 4 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sansome & George Residential Sales Ltd - Tilehurst's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Sansome & George Residential Sales Ltd - Tilehurst, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Gold award
589th of 18,569 UK offices
Top 5%
Gold award
729th of 18,569 UK offices
Top 5%
Newest first, from every platform, with the office each review is about. First names only.
4/5
Rating only, no written review.
5/5
Very friendly and responsive compared to other letting agents. They also honour all viewings that have been booked, so you don't worry about a property being let before you've had a chance to view it. Nicole was especially helpful. I'd definitely use them again.
Dear Heleena Thank you!
5/5
I have just recently been accepted for a rental property with Sansome and George, the team have been very helpful and lovely from the start to the end! I would highly recommend them as an estate agents especially as they do not discriminate like other agents I have contacted. Thank you Sansome and George you have been fabulous!!PositiveResponsiveness, Professionalism, Value
Thank you so much for your kind feedback. Paul & Team
5/5
I have rented & lived in a lovely Victorian property in Reading through S & G for the last 5 years and I can’t recommend them enough in terms of as a tenant. Everything we ever asked for was done with no hassle and service with a smile. I would highly recommend Paul, Georgee, Nicole & most recently Leah who have been personable and helpful throughout my tenancy. I rented through another agency before moving over with S & G and the experience I had with that agency was night and day with this one. Keep up the good work S & G and sorry to be leaving you!PositiveProfessionalism
Dear Luke - Thank you!
5/5
I have recently rented out my property in Southcote through Sansome George in Tilehurst and I can't recommend them highly enough. From the moment I spoke with Nicole the Lettings Manager I felt put at ease with her honest but helpful advice and her knowledge of the current laws regarding rentals and all the legislation. After completing paperwork and all the necessary checks I was handed over to Leah the Lettings Negotiator who managed to get 2 asking price offers on my property! Once my tenants moved in Georgee the Property Manager then dealt with any maintenance issues and paperwork going forward and introduced herself from the get go and was on hand for any support or queries moving forward. I have yet to experience the property inspection reports every 6 months but I am rest assured that my property is in good hands and that the team have it all under control. My first rent payment came through and the invoice was very detailed and "idiot proof" for me (was appreciated!). Thank you to the team at S & G for helping me throughout this process and for renewing my faith in lettings agents after a bad experience in the past.
Dear Gigi Thank you for this feedback. Much appreciated.
4/5
Rating only, no written review.
5/5
Courteous, professional, friendly staff. Everyone we encountered helpful and supportive especially Helyn whose support was outstanding.
5/5
The sellers of our house sold through Sansome and George and they made the process as easy for us as I’m sure it was for them. Helyn in particular answered all of our questions quickly and wasn’t pushy on us either! We have also previously rented through Sansome and George and they were very good letting agents.
5/5
I cannot recommend Sansome & George enough. This has been such a roller coaster of a year with so many set backs, including the biggest hurdle of Covid19 pandemic hitting just after we found a buyer for our house. We finally exchanged this week and we are so grateful to the whole team, but especially to Helyn for all her support.
5/5
I cannot recommend Sansome & George enough. This has been such a roller coaster of a year with so many set backs, including the biggest hurdle of Covid19 pandemic hitting just after we found a buyer for our house. We finally exchanged this week and we are so grateful to the whole team, but especially to Helyn for all her support.
5/5
Very friendly and responsive compared to other letting agents. They also honour all viewings that have been booked, so you don't worry about a property being let before you've had a chance to view it. Nicole was especially helpful. I'd definitely use them again.
Dear Heleena Thank you!
2/5
Website needs a lot of work to render on a mobile correctly
5/5
I have just recently been accepted for a rental property with Sansome and George, the team have been very helpful and lovely from the start to the end! I would highly recommend them as an estate agents especially as they do not discriminate like other agents I have contacted. Thank you Sansome and George you have been fabulous!!PositiveResponsiveness, Professionalism, Value
Thank you so much for your kind feedback. Paul & Team
5/5
Hi, I have recently been in contact with a young lady called Georgee Paluk. I just felt I should quickly let you know that she is an absolute superstar. A real credit to herself, probably her colleagues & most definitely the company. Georgee endeavoured going out of her way to obtain details that I didn’t even think she’d acknowledge! She had been so good, very professional and willing to help me in anyway possible. The least I can do is to publish this post making you aware of all the above. I’ve had some very bad experiences with certain estate agents in the past. Georgee single handily has just changed my opinion on your profession, please pass on my best wishes to her. A real credit to your team 😊👏🏻...
5/5
Hi,I have recently been in contact with a young lady called Georgee Paluk. I just felt I should quickly let you know that she is an absolute superstar. A real credit to herself, probably her colleagues & most definitely the company. Georgee endeavoured going out of her way to obtain details that I didn’t even think she’d acknowledge! She had been so good, very professional and willing to help me in anyway possible. The least I can do is to publish this post making you aware of all the above. I’ve had some very bad experiences with certain estate agents in the past. Georgee single handily has just changed my opinion on your profession, please pass on my best wishes to her.A real credit to your team ...
1/5
I wouldn't recommend this business to anyone selling a property or looking to buy one. We made three attempts to view a property they had listed and were ignored all three times. We submitted an online request and didn't hear back. We …
Good Morning Mr Doyle We have no record of you wishing to view any properties and I have not received an email from you? Please call me on 0118 942 0500 and I will be happy to discuss. Our business is Sansome & George Residential Sales LTD based in School Road Tilehurst in case you are referring to another company. Paul Bampton
5/5
After recently purchasing our house through the Tilehurst Sansome & George branch, we would like to say a huge thankyou to Helyn Collins, Paul Bampton and Charlie Hays for their help and support throughout this process. During these uncertain times, having such brilliant communication and guidance from each of you has been a God send. It’s been a pleasure dealing with you all, we can’t thankyou enough! Would highly recommend this team for buying or selling. Take care Chris and Michaela
They are a fabulous team.
5/5
Excellent service from all the guys in here would fully recommend Sansome & George to anyone
Thank you Lee - our pleasure.
1/5
I wouldn’t recommend this place for sellers neither for buyers. As a buyer looking for property I saw one that has just come up on rightmove . When I called in to book a viewing I was told the offer has been made and they are no longer taking viewings. Later I found out it’s been offered “under the table” to an investor .. to me that is unfair and I’d call it corruption. I don’t think that’s how agencies should work but maybe I’m wrong so you can correct me.
Dear Mr Wojtowicz I’m sorry to see that you’re unhappy with the service you’ve received from Sansome & George. I can assure you that on both properties that you wished to view through ourselves, no corruption or ‘under the table’ transactions have taken place they have just in your case, unfortunately been sold prior to you having the opportunity to view them. I’d welcome the opportunity to show you any other properties that you’d like to view through ourselves and should you wish to discuss the scenario that lead to your review, further I’d be more than happy to. Sincerely, Paul Bampton, Managing Director
2/5
Website needs a lot of work to render on a mobile correctly
4/5
Rating only, no written review.
5/5
Excellent service from all the guys in here would fully recommend Sansome & George to anyone
Thank you Lee - our pleasure.
5/5
Thanks charlie and team for your help with selling our house. Have greatk of the area and customer friendly staff
1/5
I wouldn’t recommend this place for sellers neither for buyers. As a buyer looking for property I saw one that has just come up on rightmove . When I called in to book a viewing I was told the offer has been made and they are no longer taking viewings. Later I found out it’s been offered “under the table” to an investor .. to me that is unfair and I’d call it corruption. I don’t think that’s how agencies should work but maybe I’m wrong so you can correct me.
Dear Mr Wojtowicz I’m sorry to see that you’re unhappy with the service you’ve received from Sansome & George. I can assure you that on both properties that you wished to view through ourselves, no corruption or ‘under the table’ transactions have taken place they have just in your case, unfortunately been sold prior to you having the opportunity to view them. I’d welcome the opportunity to show you any other properties that you’d like to view through ourselves and should you wish to discuss the scenario that lead to your review, further I’d be more than happy to. Sincerely, Paul Bampton, Managing Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Reading (298 Oxford Road) has the most, with 415 reviews rated 4.8 out of 5, followed by Tilehurst (9 The Triangle) with 393.
The four Sansome & George Residential Sales Ltd - Tilehurst offices, by town:
Yes. In The Trusted Agent 2026 awards: Sansome & George Residential Sales Ltd - Tilehurst, Reading won Gold; Sansome & George Residential Sales Ltd - Tilehurst, Tilehurst won Gold.
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