Trusted Agent profile

Sandersons estate agents in London, Ashford and Maidstone

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

674 reviews across 3 offices and 2 platforms

Sandersons has three offices, in London, Ashford and Maidstone. Together they have 674 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

578

Reviews on Google

All 3 offices

Trustpilot logo

96

Reviews on Trustpilot

All 3 offices

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Our offices

Sandersons's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Sandersons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Sandersons is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2026, 2020, 2019, 2018.

EA Masters by year, 2020 to 2018

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The Negotiator Awards

Sandersons and its branches was Highly Commended at The Negotiator Awards 2022.

Highly Commended at The Negotiator Awards in one year: 2022.

Negotiator Awards by year, 2022

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Sandersons and its branches won awards at The British Property Awards in one year, most recently 2025.

British Property Awards winners in one year, the group and its branches: 2025.

British Property Awards by year, 2025

Source: The British Property Awards winners lists, as published, linked by year.

Latest reviews from every Sandersons office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

After looking for a flat for several weeks we came across Sandersons and were introduced to Sonja. She understood exactly what we were looking for and showed us properties that had just gone on the market. Sonja was very flexible and was able to adapt to our shedual and meet on evenings and weekends. She made us feel as we were her priority and that she cared. We could not have been happier with the flat we found and the service we received.

Amanda Β· 18 June 2018 Β· Sandersons London

Agent replied Β· 16 June 2024

Thank you very much for your feedback. We are very pleased about your positive experience.

2/5

Google

Rating only, no written review.

James Β· 17 June 2018 Β· Sandersons Maidstone

Agent replied Β· 15 June 2024

Dear James, We are really sorry, but our records show no history of anyone with your name ever dealing with Sandersons so we are unsure what has led you leave just a 2 star review? If you could please email info@sandersonsuk.com we would like to have an opportunity to rectify any concerns you have. The team work really hard on customer service and earning positive reviews both on google and our website sandersonsuk.com/client-reviews, so if you have confused us with another agent, we would be grateful if you could please remove your review. Many thanks, Sandersons

5/5

Google

Great staff, professional service. Highly recommended

Matt Β· 17 June 2018 Β· Sandersons Maidstone

Agent replied Β· 15 June 2024

Thank you Matt, the team really appreciate the recognition for all of their hard work. All the best, Sandersons

5/5

Google

The staffs were very patient and helpful. There was always someone to answer my calls or queries and respond effectively. Thank you so much for the ease and efficiency.

The Β· 17 June 2018 Β· Sandersons Maidstone

Agent replied Β· 15 June 2024

You're welcome, thank you for taking the time to share your experience. Sandersons

5/5

Google

Our experience of the staff at Maidstone was excellent always there to answer any questions and go that extra mile to resolve any issues and extremely diplomatic. Moving home is very stressful but all the staff are there to make it less so. Thank you all.

Robert Β· 17 June 2018 Β· Sandersons Maidstone

4/5

Google

Thank you to Jenny & Laura for their assistance. I purchased a flat in Maidstone, which the seller advertised with Sandersons. I liaised with Jenny, who showed me round the flat, and then liaised with Laura in respect of progressing the purchase and getting the deal completed. The team were always easy to deal with.

Tim Β· 17 June 2018 Β· Sandersons Maidstone

Agent replied Β· 15 June 2024

Thank you for your feedback Tim, it means a huge amount to the team. Enjoy your new home :-)

5/5

Google

What a great team of ladies! So helpful and helped me find my new home and move in very quickly! Highly recommend to anyone looking to move! Thank you all very much and I know where I'll be going if I ever need to move again! 😊 …

Jaquita Β· 16 June 2018 Β· Sandersons Lettings

5/5

Google

Linda Stephens is an estate agent Goddess! The service she provided was second to none and her professionalism outstanding. Right from the start, Linda was there for me every step of the way. She made me feel totally at ease and gave me regular updates throughout the way, which really took the pressure off such a stressful process. I really could not have done it without her. She was absolute brilliant, more than I ever expected. A million and one heartfelt thank yous, Linda. I am so grateful to you for every single thing!

Davinia Β· 16 June 2018 Β· Sandersons Lettings

5/5

Google

Professional and helpful team - relax knowing they’ve got it all covered. Unlike other experiences I’ve had with agents, Sandersons are doing heaps of work behind the scenes to make the whole process run smoothly and on numerous occasions go beyond what is expected.

Jonathan Β· 16 June 2018 Β· Sandersons Lettings

Agent replied Β· 14 June 2024

Thanks for taking the time to leave a review Jon, it means a huge amount to the team that all the hard work is noted and appreciated. We hope the tenancy is still going well :-)

5/5

Google

No hesitation in providing a 5 star review. Sales team are excellent - very thorough and professional. Throughout my dealings with the branch I have felt my requests and instructions have been carried out with regular updates start to finish. Antony and his team have be excellent. Thanks guys

Matt Β· 16 June 2018 Β· Sandersons Lettings

5/5

Google

Professional, stress free and helpful Everyone at Sandersons has shown high levels of professionalism and have made a very stressful process incredibly stress free. They have moved quickly and kept me in the loop and found out answers to all of my questions promptly. I was previously dealing with a different estate agents who were rude and unhelpful so to go from that to sandersons I couldn’t be happier. A real pleasure to deal with.

Sophie Β· 16 June 2018 Β· Sandersons Lettings

5/5

Google

Recently bought and sold through Sandersons and the team there were incredible and highly recommend them to anyone wishing to move. Moving house is supposed to be one of the most stressful things you can do... not when you use Sandersons!! The whole process ran seamlessly. Of course, we ran into a few sticking points but these were handled swiftly and efficiently. Is at times like this, that the true value of a good estate agent becomes apparent.

Matthew Β· 16 June 2018 Β· Sandersons Lettings

5/5

Google

I bought my first house with Sandersons Estate Agents in Ashford. Excellent and customer friendly service, very professional and hardworking team. I can't thank enough for the incredible service provided by the team. My special thanks to Charolette, Antony and Jacqui...Thanks a million Sandersons. Keep up the good work.

Sandeep Β· 16 June 2018 Β· Sandersons Lettings

5/5

Google

Professional, friendly and incredibly hard working We bought a house through Ashford Sandersons earlier this year. Even though they weren't "our" estate agents they were incredibly efficient, managed the entire chain almost single-handedly and pushed the sale through speedily despite some significant challenges. Charlotte and the team took the time to get to know us and we felt we were always being treated with honesty and professionalism. It was made very clear to us as buyers what we needed to do to progress the sale and on exchange and completion days Sandersons were the first to update us with progress reports. Nothing was too much trouble and we were greeted by a lovely card and bottle of wine when we picked up the keys. I have never really understood before the value of the work a good estate agent does. Charlotte and the Sandersons team demonstrated exactly what a dedicated agency can bring to the process. If we ever sell this house we will be using Sandersons and I couldn't recommend them more highly. Thank you for everything!

Rebecca Β· 16 June 2018 Β· Sandersons Lettings

5/5

Google

I approached Sandersons after facing slight difficulties with other agents in the area. I must admit, I was not disappointed. I was assisted by Sonja, who seemed attentive and understanding of my requirements. I was shown a number of properties that matched my exact criteria within my own time constraints. I feel that I was not pressured or treated simply like a client. The agent was amicable yet professional, and I thoroughly enjoyed my experience with her. I cannot recommend the services offered to me enough, and I shall endeavour to seek out Sonja again the next time I require to chose a property. Very impressed!

C Β· 29 August 2017 Β· Sandersons London

5/5

Google

Rating only, no written review.

Kim Β· 18 June 2017 Β· Sandersons London

5/5

Google

It was great, professional and helpful.

Andrey Β· 18 June 2017 Β· Sandersons London

5/5

Google

Amazing experiencie with this team! 100% positive review... =)

Karina Β· 18 June 2017 Β· Sandersons London

5/5

Google

Excellent service! Sonja was professional, helpful and helped me find the perfect place!

Tarek Β· 18 June 2017 Β· Sandersons London

5/5

Google

Verry good costumer service, Sonja was so friendly and helpful! We are in love for our new flat! Many thanks to all of you!! πŸ‘πŸ½πŸ˜ …

Alejandro Β· 18 June 2017 Β· Sandersons London

Agent replied Β· 16 June 2024

Thank you very much for your feedback. We are very pleased about your positive experience

5/5

Google

Really impressed with their service and knowledge within the property market. Would highly recommend Sandersons having wasted a lot of time and energy with other larger estate agents.

Mae Β· 18 June 2017 Β· Sandersons London

5/5

Google

I had a vey good expercince when dealing with this letteting agent. I have been working with Sonja to find a falt for me, my wife and my two kids and we mananged to find the flat that I was looking for within my budgent meeting my specifications . Well done! Hasan

Hasan Β· 18 June 2017 Β· Sandersons London

5/5

Google

I dealt with Matthew Manowski at Sandersons, and his service was unmatched.My deal would not have gone though successfully without Matthew's negotiation skills.The whole transaction was seamlessly executed within a short period of time.Thank you!

H Β· 18 June 2017 Β· Sandersons London

Agent replied Β· 16 June 2024

Thank you very much for your feedback. We are very pleased about your positive experience.

5/5

Google

I have sold my flat in Holland Park with Sandersons . Matt has gave me very practical advise and the sales team was proactive during the whole process. I would highly recommend to all local owners .

Michael Β· 18 June 2017 Β· Sandersons London

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Sandersons

Which Sandersons office has the most reviews?

London has the most, with 271 reviews rated 4.7 out of 5, followed by Ashford with 242.

Where are the Sandersons offices?

The three Sandersons offices, by town:

  • Ashford: Ashford, TN24 8JR
  • London: 108, Holland Park Avenue, London, W11 4UA
  • Maidstone: Covering Maidstone, ME15 6LP
Has Sandersons won any awards?

Yes. In The Trusted Agent 2026 awards, Ashford won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 6 other industry awards since 2018.

Reviews may appear on more than one platform.

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