Trusted Agent profile
★★★★★
1,907 reviews across 6 offices and 2 platforms
Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Bolton and Hapton. Together they have 1,907 reviews on two platforms, rated 4.8 out of 5 overall.
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Safestore Limited's six offices, most reviewed first. Each has its own page.
Showing 1,906 reviews on Google only. Show every review
5/5
GoogleI'm an engineer who visits this store daily, the guys here are amazing and so helpful
Dear Simon, Thank you for providing your 5 Star feedback for our Safestore Centre in Swanley. I will let Manager Vijay & his team know that you find them all helpful & amazing. Thank you for taking the time to provide your feedback, Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleThe people here are so helpful, everyone's nice and when things go wrong they fix it straightaway!!! Highly recommend
Dear Connor, Thank you for taking the time to provide feedback on our Safestore Centre in Swanley. 5 Star feedback is going to be well received by Manager VJ & his team for proof of a 'job well done'. Thank you for choosing Safestore for your Storage or Office solution. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleAmazing customer service would recommend to family and friends! Very welcoming and helpful
Dear Grant, Thank you for your 5 Star feed back for our Safestore Centre in Swanley. It is great to hear that the store team have impressed you with their customer service skills, I will be sure to pass on your comments to the Manager, Vijay, & his team. Thank you for taking the time to provide feedback & for choosing Safestore as your storage provider. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GooglePopped in to get a few boxes everyone was very helpful and polite. A really great service. Thank you.
Dear Kelly, Thank you for taking the time to provide feedback for our Safestore Centre in Swanley. Manager, Vijay, & his team will be delighted that you found them to be so helpful & polite whilst providing you with a great customer service experience. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleReally good and helpful staff and hire is simple, just what I needed it for and lots of options to chose from
Dear John, Thank you for your 5 Star feedback for our Safestore Centre in Swanley. Store Manager, Vijay, & his team will be pleased you found them to be helpful & for making the move in experience simple for you. Thank you for taking the time to supply us with your feedback & for choosing Safestore for your storage needs, Kind regards Chris Young Region 5 Customer Feedback Manager
4/5
GoogleStorage facility near M25 at Swanley. Quite popular. Easy to use with lift for upstairs containers. Need your own padlock. Access to the cheapest storage only during opening hours.
Thank you for choosing our Safestore Centre in Swanley for your storage needs & providing feedback on your experience with us. We look forward to providing our best customer experience during your stay with us. Should you require any help or information during your stay please ask the store team who will be happy to help. Chris Young Customer Feedback Manager Region 5
5/5
GoogleI came in last week and the customer service was fantastic. Vijay and his colleagues were really friendly and helpful.
Dear Sabina, Thank you for your 5 Star feed back for our Safestore Centre in Swanley. It is great to hear that the store team have impressed you with their customer service skills, I will be sure to pass on your comments to the Manager, Vijay, & his team. Thank you for taking the time to provide feedback & for choosing Safestore for your storage solution. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleMy sister used them for storage through a difficult time and the ladies at reception were very helpful! Couldn't be more happier with the service here!
Dear Molly, Thank you for your 5 star feedback on our Safestore Centre in Swanley. I will be sure to pass on your comments to manager, Vijay, & his team. I am pleased that the store team went beyond your expectations & gave you a great customer service experience. Thank you for taking the time to provide feedback & for choosing Safestore for your storage solution. Kind regards Chris Young Region 5 Customer Feedback Manager
4/5
GoogleNice helpful staff, pity corridors aren’t a little bit wider or taller as I had a bit of trouble getting a single bed base in, and a secure 24h access would help a lot
5/5
GoogleI needed storage in a rush after a pipe burst in the loft flooding everything. Thankfully Vijay and the team at Safestore were able to sort everything out quickly and smoothly making a stressful situation much more manageable.
Dear Chris, Thank you for providing a 5 Star feedback for our Safestore Centre in Swanley. Centre Manager, Vijay, & his team will be delighted that you found their customer service to be smooth & stress free for you after the problems you experienced at home with your unexpected flood. Thank you for taking the time to provide your feedback & for choosing Safestore as your storage provider. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleI have stored here on three occasions, business and personal, and would recommend it to anyone. The team are all extremely helpful and professional and Tracey has always gone beyond simple sales care.
Dear Mike, Thank you for your 5 star feedback on our Safestore Centre in Swanley. I will be sure to pass on your comments to the manager & his team. I am pleased that Trasey & the store team went beyond your expectations & gave you a great customer service experience Thank you for taking the time to provide feedback & for choosing Safestore as your storage provider. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleExcellent, friendly and helpful service. We have been using there services for the last four months. Originally using their services was just a short term requirment, however, there I would say that there servuces have become a crucial part of our business. I would highly recommend 👌🏻 …
Dear Max, Thank you for your fantastic 5 Star feedback on our Store in Swanley & the team there. Vijay & his team will be delighted with your feedback saying you found their service to be "Excellent, Friendly & Helpful". It is great knowing we have helped your business develop & that we have become crucial to your business. Thank you for taking the time to provide feedback & for using Safestore for your storage solution. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleAll members of staff at Safestore Swanley are absolutely delightful people. Always friendly and happy to help where they can. The whole facility is well maintained and secure. I wouldn’t want to store my things anywhere else. Thanks for everything.
Dear Brad, Thank you for providing feedback on your storage experience at our Safestore Centre in Swanley. Such high praise for VJ & his team & for the high standards that they maintain will be passed on to them as it is always great to know that you are exceeding customer's expectations. I am sure that they will continue to delight your during you time with them. Thank you for choosing Safestore as your storage provider Kind regards Chris Young Region 5 Customer Feedback Manager
4/5
GoogleThe people were very helpful and friendly. The service is designed for flexibility. However, it would be five stars, but we learned fairly late on that we need to give a minimum of two weeks' notice. In our situation (house move), that may not be possible. So we are likely to pay for storage we didn't use.
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for leaving a 5 star rating for our storage facility.
5/5
GoogleRating only, no written review.
Many thanks for the 5 star rating.
5/5
GoogleRating only, no written review.
Thank you for the 5 star rating.
4/5
GoogleNicely organised friendly staff
5/5
GoogleFriendly team, good security and nice units
5/5
GoogleThe gentleman that delt with me was excellent! Would def recommend!
5/5
GoogleVery easy process, enquired about storage and arranged it there & then, price matched & beat other quote, friendly helpful staff. Clean secure units. Very pleased.
4/5
GoogleFriendly staff and secure units with cctv and individual alarms to each uni with their own alarm code. Fair price for the level of security. Great range of unit sizes also. Parking and trolleys always available
Thank you for taking the time out to write such a wonderful review of our storage facility. Your comments are very much appreciated.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 326.
The six Safestore Limited offices, by town:
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