Trusted Agent profile

Safestore Limited estate agents in Colchester, Bournemouth, Edinburgh and 3 more

4.8

★★★★★ Excellent

1,907 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Bolton and Hapton. Together they have 1,907 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,906

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

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Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,906 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Julita · 11 June 2019 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Julita, thank you for your 5 star rating for our Safestore in Bolton North. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.

1/5

Google

Rating only, no written review.

Zeikel · 11 June 2019 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Zeikel, thank you for your rating for our Safestore in Bolton North. I am concerned that you did not have a positive experience with us, however, I am unable to find your details on our system. Please could you call the store on 01204 534114 so we can understand how to improve our service. Thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

Jake · 11 June 2019 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Jake, thank you for your 5 star rating for our Safestore in Bolton North. I am pleased that you have had a positive experience with us. Thank you for taking the time to rate us. Laura, Safestore.

4/5

Google

Rating only, no written review.

Peter · 11 June 2019 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Peter, thank you for your rating for our Safestore in Bolton North. I am pleased that you have had a positive experience with us. Thanks for taking the time to rate us. Laura, Safestore.

5/5

Google

Rating only, no written review.

Vdub1963 · 11 June 2019 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi vdub1963, thank you for your 5 star rating for our Safestore in Bolton North. I am pleased that you have had a positive experience with us. Thanks for taking the time to rate us. Laura, Safestore.

4/5

Google

Helpful stafg

Carolyne · 11 June 2019 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Carolyne, thank you for your rating and feedback for our Safestore in Bolton North. I am pleased that you found Stephen, Nick and Jordan very helpful whilst arranging your storage needs. I will be sure to pass your feedback on to the store team. Thanks, Laura, Safestore.

5/5

Google

Very impressed with customer service (Karen & Jordan). The facilities are very easy and quick to the use. Price was the best we could find locally.

Michael · 11 June 2019 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Michael, thank you for your 5 star rating and feedback for our Safestore in Bolton North. I am pleased that you were very happy with the customer service you received, in particular from Karen and Jordan. It is also great to hear you are pleased with the features of the facility as well as benefitting from one of our great offers we have on storage at the moment. I will be sure to pass on your feedback to the store team. Thanks, Laura, Safestore.

5/5

Google

Second to none service, Stephen was so helpful in making sure I got the right size unit for the portable dance floor I was having delivered and then when buying more than I anticipated at the last minute he was happy to get his tape measure out and double check the unit still met my needs, he then transferred units for me quickly and smoothly when it was apparent my additional purchase wouldn't fit in the original one i'd reserved. Efficient, friendly service and good clean units, I would highly recommend. Stephen is an absolute credit to your company.

Gillian · 11 June 2019 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Gillian, thank you for your rating and feedback for our Safestore Bolton North. I am pleased to hear you received great customer service, in particular Stephen who ensured that everything ran quickly and smoothly as can be. I am sure that Stephen will be delighted to hear your feedback and I will be sure to pass this on to him. Should you require any further assistance please don't hesitate to ask a member of our friendly team. Thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

Ariel · 13 January 2019 · Safestore Limited Colchester

Agent replied · 11 January 2025

Hi Arek thank you for your review rating of the store. I will pass this onto the team in Safestore Colchester. Kind Regards Sean Support Team

5/5

Google

Excellent service, really friendly and experienced controllers. Easiest and fastest firm I have ever booked with

Maruf · 25 October 2018 · Safestore Limited Colchester

Agent replied · 23 October 2024

Hi Prince Ali thank you for your review rating of the store and comments given. I will pass this onto the team in Safestore Colchester. Kind Regards Sean Support Team

4/5

Google

Rating only, no written review.

Michał · 13 June 2018 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Michal, Thank you for your feedback for our Safestore Centre in Swanley. If you have any suggestions that we could implement to achieve the full 5 star score please get in touch. Kind regards Chris Young Region 5 Customer Feedback Manager

5/5

Google

Rating only, no written review.

Mark · 13 June 2018 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Mark, Thank you for providing feedback for our Safestore Centre in Swanley & for awarding them 5/5 Stars. The store team will be delighted to know that you have awarded them top marks for their service. Thank you for taking the time to provide feedback & for choosing Safestore for your storage solution. Kind regards Chris Young Region 5 Customer Feedback Manager

5/5

Google

Very helpful, easy to use

NEIL · 13 June 2018 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Neil, Thank you for providing feedback on our Safestore Centre in Swanley. A 5 Star score is the highest possible marks so Vijay & his Team will be very happy with this score. It is especially pleasing to note that you find them to be 'very helpful' & the storage 'easy to use.' Thank you for choosing Safestore as your storage provider, Kind regards Chris Young Region 5 Customer Feedback Manager

5/5

Google

Great service here.

R · 13 June 2018 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Rhys, Thank you for providing 5 Star feedback for our Safestore Centre in Swanley. VJ & his team work very hard to provide an excellent customer service experience so will be delighted with your feedback giving them the highest marks possible. Thank you for taking the time to provide feedback & for choosing Safestore Swanley for your storage solution. Chris Young Region 5 Customer Feedback Manager

5/5

Google

excellent service friendly and helpfull staff

Aaron · 13 June 2018 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Aaron, Thank you so much for taking the time to provide feedback on our Safestore Centre in Swanley. 5 Stars is the highest rating possible so I know Manager Veejay & his team will be delighted to know that you found them so helpful & friendly. I will be sure to pass on your high score to them. Thank you for choosing Safestore for your storage solution Chris Young Region 5 Customer Feedback Manager

2/5

Google

Use it for work so it's ok for storage but can't access with car after 6

Simon · 13 June 2018 · Safestore Limited Swanley

5/5

Google

Easy to get to, great staff, good overall service.

John · 13 June 2018 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear John, Thank you for providing a 5 Star feedback for our Safestore Centre in Swanley. VJ & his team will be pleased to know that you find them so helpful & convenient located for your use. Thank you for choosing Safestore for your storage solution & taking the time to provide your feedback. Kind regards Chris Young Region 5 Customer Feedback Manager

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 326.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

Reviews may appear on more than one platform.

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